Dr Manny Trevino was extremely thoughtful in his care as well as insightful with how he explained…read morethe "why" for the care he was providing. We tried his new deep oscillation magnetic therapy that helped a bunch with my knee pain!

Dr. Martinez was very informative and more importantly listened and responded to my concernsread more

Everything well amazingly well? Best staff of Doctor's and Nurses. Everyone is always smiling and…read moreI'm a cheerful mood. They've been so good me, I don't want to leave. So professional in all their jobs, and when their done with you you don't want to leave. Love's this place!

Got my refund. I…read morewas told I owed money for procedure, I paid. Insurance told me I did not owe. (Feb) July my husband met with people there said yes due refund. Told would mail it to me. Never Arrived. Called and left 3 messages and finally got call back. Tina said she decided to credit to card. I told her card not good. She said well i will mail receipts you take it up with your bank. I have called bank and nothing says nothing sent. Says nothing pending. . Very irritating. Still waiting over a week later. Media? Attorney? Over 1500.00 dollars. In hospital the staff was talking about me at desk. There were 5 or more there. They were discussing my issue with OAB. My husband over heard conversation. I am already embarrassed by problem and to know that crowd out there talking about me makes it worse. Now the surgeon is amazing!!!

My son had an ear infection and it took over an hour for the dr to come and look at him. No nurse…read moreupdate , just sat in the room for over an hour waiting. If I could give zero stars I would.

Staff acts like they couldn't care less about anyone there. They stand around and bullshit with…read moreearth other while patients are waiting. There is nothing urgent about this place. Look forward to spending a minimum of 2 hours there just to get seen for a cold. This place is a joke.

Horrible wait! I was seen 40 minutes after my appointment because the NP was on a mandatory breakread more

Waited 40 mins on the walk in list while 2 patients with appointments got seen first. Doctor came…read moreout, no patients were in the waiting room or checked in and asked if I had an appointment. I told him no but I'm on the walk in list and there is not anyone here. He told me I would have to wait until the very end of the day and see if there is time and he advised there won't be and to go to another location. I understand if you're booked and cannot fit me in but then why is there a walk in option where if I'm the only one there you still won't see me because an appointment might come in.

This clinic has recently be bought by a different company. The thing that has changed is meeting…read morewith a provider everytime. Steph is an awesome provider. She makes you feel welcome and puts your needs first. Always discusses treatment and makes sure that everything is going well. She is good to recommend things instead of pushing services and products. I think she is amazing! Alex is the other provider and he is amazing as well. He's a funny guy and always makes me laugh. Again he doesn't push services but asks and offers suggestions based on our conversations. Overall this is a great clinic.

Sometimes the app is a little buggy but overall everyone is nice and helpful! Rooms are always…read moreclean, checkups are accurate and timely and they care about your concerns!

Dr. Berutti is one of the most professional anti-aging…read moredoctors within her field. She's highly intelligent, caring, with top customer service and has the upmost integrity in all aspects of her practice. The best in her field! If only more doctors could be like her.!

I started going to Dr Berutti about 10 years ago when I moved to Texas. If you're a female, you…read moreneed her. She is a very thorough doctor watching all aspects of your health. I am a 72-year-old healthy woman that has more energy than many people half my age, because of Dr Berutti. I have specialists for all parts of the body, GI, heart, etc., but Dr Berutti is the one that I run everything by. She looks for healthy alternatives. I've been extremely pleased with her care and service. Thank you, Dr Berutti.

Candidly, this healthcare facility feels far more like a concierge medicine practice than a typical…read moreurgent care or local 24/7 ER. A couple of weeks ago, I woke up with a terrible sore throat. I tried Cepacol lozenges without any relief. Eventually, I began searching for urgent care medical facilities that were open in the middle of the night. After reviewing several options and reading through patient reviews, I decided to call Complete Care in Southlake. Initially, seeing that it was a 24/7 ER gave me pause, as those 24/7 ER facilities can be very expensive, and I even debated whether I should simply endure the pain for another five hours until a traditional urgent care clinic opened...I'm so glad I made the call. From the moment I spoke with the receptionist to my interactions with the nurse and Dr. Peebles, the experience was exceptional. Everyone took their time, answered my questions thoroughly, offered thoughtful suggestions, promptly sent over prescriptions, and Debbie expertly administered the two injections I needed. Even more surprising, the cost was literally on par with many local urgent care facilities for cash pay. A sincere thank you to Debbie, Amanda, Dr. Peebles, and the entire Southlake team for such outstanding care. Warm Regards, Eric

i came in for pain, swelling and redness around my belly button. the doctor just examined my…read morestomach and said yeah you just have such and such, but didn't do a cat scan to see if it was anything internal going on. then he made the statement on how I likely got the rash - "well you women like to wear your pants up high, that's how you got it." about 30 mins later I was sent home with 2 antibiotics. Needless to say I ended up going to a hospital ER later that night and turned out I had an abscess in my stomach - which is why my belly button was reacting the way it was. the hospital doctor was kind of taken back when she asked if they did a cat scan on me - because she knows they have the equipment there - and I told her no. In all I would not go back here - bedside manner of the doctor and nurses was not great and overall knowledge of what could be wrong, obviously wasn't there.

I came here on 05.05.25 for foot surgery. It was Cinco de Mayo and I was here to be sedated early,…read morethis year under the supervision of medically trained professionals for a change. The registration lady was very professional and had a sense of humor, even at 5:30 AM. I wish I could remember the names of more of the staff - nurses Anthony and Merry were friendly and reassuring, as was everyone else I came into contact with. I don't want to be a repeat customer at hospitals, but this would be one to come back to if the need arose. Excellent experience all around.

Excellent facility and outstanding staff! I was evaluated in the ER for a severe leg/foot infection…read moreand then admitted to the hospital. No long wait in the ER as I was evaluated by ER staff within 10 minutes and then to a hospital room as soon as all tests were completed. Every person I interacted with during my stay was highly professional and personable. Methodist Southlake will be my first choice for any future ER or hospital needs.