We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

Licensed Plumber that is reliable, honest, detailed and polite - that can do drywall repair after…read morefixing your plumbing problems. Also able to do other misc handyman jobs. Ruslan was able to fix a plumbing leak and repair the dry wall, help address a bathroom tile problem, change multiple different types of shower cartridges, fix a broken cabinet, fix a broken closet, fix a a broken screen door and door hinge, fixed a malfunctioning toilet + bathroom faucet. Ruslan explains everything along the way which makes things run alot more smoothly. His assistant Charmaine is great as well, she's very attentive and easy to get a hold of for questions. Will be using Altadena Handyman for all my plumbing problems!

Ruslan is very professional and respectful. It's great he also has a plumbing license. He installed…read moreand tested three sink faucets and p trap setups. He also gave good advice when it came to installing a new shower valve. Since there was no way to access where the valve was without cutting the tile, the waterproofing would have been compromised. So according to him, it would be best to either redo the shower or we would have to use a bigger plate than the one that came with our shower valve to cover the big hole in the front in order to make space to work on the valve. Even though in the end we didn't touch the shower, it was mainly because of Ruslan's detailed explanation of what the work would entail.

The original drain connection under our kitchen sink broke. So I had a sink and dishwasher full of…read moredishes that I couldn't clean. I called Non-Sop based on reviews and proximity. My pipe was repaired within 45 minutes of my call!!! Nice guys (my dogs liked them), and I will say the cost for two plumbers was MUCH less than I expected. These are my go-to plumbers from now on!

Today 08-05-2026 I needed to have some plumbing repair work done to my shower. AJ and Shawn were…read morethe technicians sent out to work on my repair. They arrived on time, were great at communicating (what they would be doing) and tested everything before they left. I could not have asked for better customer service from the office to the technicians. THANK YOU for having such professional people working for your company (Non Stop Plumbing & Rooter) Would highly recommend this plumbing service with reasonable prices. Another satisfied customer JJ Lewis

Arrived promptly, courteous, fixed clogged line in under an hour! We have used them on many…read moreoccasions over the years and have always been pleased with their work.

Five stars. I own a rental in Burbank that had been backing up for the better part of a year, and…read moreCharlie's is the company that finally got it sorted. I called on a Wednesday afternoon with sewage coming up through a shower drain. Cesar came out that evening and worked late into the night, but the line would not open, which told us this was not a normal clog. The next day they excavated, got down to the blocked section, removed the clogged pipe, and jetted it clear. Once it was open they ran the camera, and it showed exactly why this kept happening: the old clay pipe was cracked and offset, with a corroded section of cast iron next to it. Cesar walked me through the footage and laid out the options, and we went with a full trenchless pipe burst replacement. The thing that stood out most was the communication. Cesar answered every question I had, no matter how small or how many times I asked, and he answered them fast. Everything was in writing. The scope grew as they found more, but every increase was explained and quoted before they touched anything, and the final bill matched the contract to the dollar. When they ran into an extra connection at a bend they handled it at no charge without me asking. My tenant works from home with strict privacy requirements and a hard cutoff time, and they worked around her schedule every single visit. Small things, but they say something: the whole crew showed up in matching Charlie's uniforms, trucks clearly marked, everything organized. When the job had to pause for the city inspection, they tarped and secured the excavated soil, covered the pits with plywood, and left the property clean and safe with my tenants living there the whole time. Their mascot is great too. After a week of dealing with this, having a team show up looking like they knew exactly what they were doing was reassuring. The crew did the entire 65 foot pipe burst in one day during an Extreme Heat Warning, close to 100 degrees, and still had water back on that night. They pulled the permit, coordinated the city inspection, and passed it. Huge shout out to Cesar, Javier, Hector, Oscar, Giovani, and Adrian. These guys worked hard in brutal conditions and I'm grateful.

Andy was so easy to get in touch with and helpful in navigating small issues with a new home!…read moreResponsive and explained issues thoroughly. He is understanding of wanting a good value but will be honest with you about recommendations. Highly recommend for any plumbing needs!

Andy showed up originally. Did what I thought was helpful and thoughtful work. Then his brother Sam…read morestarted arriving solo, after I'd seen him join Andy on projects, obviously learning. No problem but Sam is not Andy. Sam did pretty good work but not careful like Andy. Turns out, Andy is not the Andy that I thought he was. I discovered that even Andy made decisions during a shower upgrade that after a few months turned out to be poor choices and left me dealing with problems that cost me money & time. I liked Andy but I'm looking for a new plumbing business. (Andy: Don't make temporary shortcut decisions that will cause customers problems in a few months - communicate with them!)

Absolutely amazing service from every department! Starting from our wonderful, honest technician…read moreAlberto Philippe who provided a a thorough and professional diagnostic and AC replacement to Mary, who picked up the phone with all my questions to the billing department. Every single person at Western Rooter was professional, pleasant and helpful which is almost impossible to find lately. I can't recommend this company enough as they helped my elderly parents and didn't take advantage of them but treated them fairly and provided a quality repair for less than competitor's prices! Thank you so much for taking good care of my parents and for taking pride in your work with a great attitude!!

WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

This was the first time I called this company. Manny answered the phone and came the next morning…read moreon time. He found a leak under the flooring by the front door. He said he would come back the next day cause it would take couple of hours to finish the job. My husband asked him to just stay and finish the job cause we wanted him to fix the leak asap, And Manny said yes! He finished everything until 8:30pm! I was surprised that he even cleaned up the whole area before he left. I really appreciate it.

They came in and replaced my garbage disposal quickly! He kept everything clean and neat and was…read morealso very friendly. I would use them again in a heartbeat for any future plumbing needs!

I'm so grateful I reached out to Doug. We had an unpleasant smell coming from a bathroom sink and…read morehad already hired another plumber to take a look. That plumber told us the issue was likely due to our drains not being properly vented and that fixing it could involve breaking into walls and cost somewhere in the $4,000-$10,000 range. I sent Doug a message on Yelp, and he responded quickly with what turned out to be the correct diagnosis: biofilm buildup in the sink's overflow area. Even more impressive, he told me it was something I could probably fix myself. He offered to talk with me by phone and patiently explained what was going on, which I really appreciated because I honestly didn't even understand how that part of the sink worked. In the end, I was able to fix the problem myself with a flexible brush and a little bleach- less than $10 total. Doug could easily have come out and charged me, but instead he gave me honest, expert advice and helped me avoid a huge unnecessary expense. That kind of integrity is rare, and I'll absolutely be calling him first for any plumbing issues in the future.

Doug is the best, great communication and installed a new regulator the right way. Will be calling…read morehim for all plumbing problems.

These folks are honest, reasonably priced, and professional. They helped us promptly with a…read moreplumbing issue and approached the problem patiently and with the goal of trying simpler fixes first before jumping to expensive and likely unnecessary solutions. They also carefully explained their thinking at each step.

Happy Sam's Plumbing has been my go-to plumber for years, and they've earned that trust every time…read more They're consistently responsive, show up fast, and the quality of their work is always excellent. Most recently, I had a pipe burst in my house and it could've turned into a disaster. They came out immediately, handled the leak detection and mitigation quickly and professionally, and then set up a proper containment area with dehumidification to dry everything out and help prevent mold growth. They were efficient, thorough, and clearly knew exactly what they were doing. If you want a plumber who responds fast, does the job right the first time, and takes emergencies seriously, I highly recommend Happy Sam's Plumbing.

I highly recommend this service because they responded very quickly to my needs. I have used them…read moretwice, for two different plumbing needs. Once there was an issue with my water pump. The second time they came out to help fix a leak from under the kitchen sink, that flowed outside the house. The work was good and efficient. I am quite pleased that they are courteous and it's easy to set up a time for them to come out. Thanks again!

Jake was able to show up same day, show me what was going on with a drain Cabrera…read moreCamera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again.