Brenan or Brendan one of the managers at discount tire was ridiculously rude and unprofessional. He…read moredid not greet me when I came into the shop. I said "hello, good morning" and his hello in return was so bitter and short that I knew that this would set the tone for this experience. He then proceeded to ignore me and type on the computer then went to the next room. I said cheerily "oh, you'll be with me in just a minute? Sure, no problem" which seemed to further irritated him. Then the phone rang and he took care of the callers request without acknowledging me still. I then explained that I spent over $1,100 on 4 new tires last year and to service the person on the phone without acknowledging me is "wildly rude." I then explained what customer service should look like (ie greeting and answering the phone to ask to hold and acknowledging the customer standing in front of you) and said "you know?" To which he said "no, I don't." Then the moment my experience changed is when Justice intervened and said "Ma'am, I'm almost finished with my customer and will take care of you." My mood instantly shifted. Justice was like a breath of fresh air. Very professional, kind and friendly. I am so thankful that he was there. He deserves a raise. 5/5 stars to that man. This occurred May 22nd 2026 at 8:24a at the desk and I encourage management to look into this if recorded and use it as a learning opportunity for Brendan and praise for Justice. Unfortunately if this is how management acts, I will look elsewhere to service my vehicle.

Henry H took care of me. I took my wife's car into the shop…read moreto get the tires rotated. I booked an appointment via their phone line. They answered quickly without much wait. The appointment times were reasonable (granted, I wanted a time during the early week). Per standard procedure, Henry checked the tread depth on all four tires but then he also took the time to check the spare. He got on his knees and eventually on his back (fully laying down) and carefully checked to see how to access the spare. That was some next level service. The time to complete the job was accurate and the waiting room is spacious and comfortable. This was an A+ experience.

IMPRESSED! I am so absolutely appreciative of the quality of service offered by Joe and his team…read more They are knowledgeable, helpful, and LEGIT. Les Schwab was trying to push me to buy this after-market part that would, supposedly, be the "solution" to my wheels being off camber. SO, I took it to Tire Pros for a second opinion. They educated me on the issue and realigned my wheels to the spec camber, no new part needed. From the moment I walked through the doors, Joe and his team were very personable and welcoming. While waiting for my car, I was able to admire the personality of the shop and took note of all the people that came in... It appeared as though the Owner and his team knew the name of every person that walked through the doors, and had loyal customers that sought his team's expertise and services for their vehicles... If you want someone to be transparent about the work your car needs, and isn't all smokey mirrors, Redmond Tire Pros is the place for YOU! :) They'll take care of you, they won't take advantage of you, they'll EDUCATE you, and you'll feel right at home! ALSO! I highly recommend the Family Pancake House while you wait! :)

WARNING: They Damaged My Car and Still Charged $5700 plus…read moreZERO STAR!!! This is without question one of the worst auto repair shops I've ever dealt with. I brought my Mercedes GL450 in for suspension work. They kept my vehicle for more than a week and then charged me $5700 plus. Instead of fixing my car properly, they damaged it. During their work, they broke the coolant radiator and all the related hoses, causing coolant leaks that did not exist before I brought the car in. This damage was clearly the result of their negligence, yet they refused to take responsibility or offer a proper resolution. Charging luxury-car prices while delivering careless, incompetent work is unacceptable. Keeping a customer's car for over a week and returning it in worse condition shows a complete lack of professionalism and skill. I was left with extra repair costs, lost time, and serious frustration--all because this shop failed to do a basic job correctly. If you value your vehicle, especially a Mercedes or any high-end car, stay away from this shop. Paying $5700 plus to have your car damaged is something no customer should ever experience.

I've had a recurring issue with my Mustang for months, and kept mentioning it to the dealer. They…read morewere never able to fix it, but did quote me almost $1,000 for complete brake replacement. Fortunately they were booked out a month, so I came to Les Schwab within 24 hours. They showed the actual rear wheel bearing and what was causing the problem, at a quote far less than the dealer. Even better, they confirmed the brakes were absolutely fine for awhile. Problem foxed, and at a much better price within a single day. I chose well to come here.

11/29/2025 Called Ahead inform person by the name Josh the my current situation and slow leak on…read morea back tire and a possibly getting a new tire for it ? He told there was no issues for me to bring the vehicle in . Drop off was 11:00 a.m. roughly four hours later to pick up and was told it was never seen , couldn't be dealt with. So that how you treat your customers ? Waste of time and effort on Les Schwab . At least I know they are not dependable for customer's needs .

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

Honest. Prompt. Affordable. Helpful and put their customer first. They earned my trust quickly by…read morenot only prioritizing my car's fix within the window needed it, but by being forthcoming even when they ordered the wrong tire for my car. They offset this by giving me a loaner. So they take accountability proactively and honor what needs to happen, without one even having to ask for it. I cannot recommend this spot enough. Dell and Dan rock.

We've been jinxed with our new Rivian R1S (got hit by someone while we had it parked in our first…read moreweek of driving it) and after two months of repairs managed to get a flat tire two weeks after driving our car. We tried scheduling service through the Rivian app to have Rivian service repair our tire and it was two weeks out. My husband called this location and they mentioned they could help us--didn't realize Rivian has a partnership with them so they have the necessary tools to hoist the vehicles up to fix them. They not only managed to get it repaired day of (a nail had become embedded in the tire) but were extremely friendly, did it quickly, and wouldn't take payment since it is complementary service. We will definitely be coming back to this location when it comes time to not only buy tires for our Rivian but also our non Rivian vehicle.

I had a leak on a tire that was not bought at Discount Tire, because I had purchased the car 4…read moremonths ago. I came in without an appointment today and they rotated my tires and fixed the leak for free. Service was great and it was done in an hour. I will likely be coming back for tires when I need them!

Service was great. Honest people. Got my alignment done and went smoothly. Waited roughly 1-1.5…read morehours but walked around and found a nice place for dinner.

I truly never thought I would be here giving a tire shop 5 stars, but here I am! I have been to a…read morefew different places to get my car fixed in the past, but this was the location closest to my house with the soonest availability, so I went here. My back right tire was continuing to lose air and I was filling it every few weeks. I finally brought it in after it got lower than usual. The mechanic was great at dumbing things down for me and giving me all the options. He said they could fix it, but that my tires were in really bad shape and it might be better to replace them all instead. I wasn't sure if this was just sales, but he took me to look at my tires compared to new ones and WOW. Whoops, my bad for never replacing them. I told him that I work from home and really only drive to see friends or go to appointments and hardly ever go over the pass, and he showed me some discount tires that would work for my needs without any extras. I liked that he gave me several quotes and options but still recommended the least expensive based on my needs, felt very genuine. He also didn't judge me when I asked what "fixing my alignment means" and showed me how my alignment would affect my driving. This also felt like a genuine add on. For a full set of new tires and alignment repair, I was there an hour and a half. The waiting room is HUGE! Tons of seating and plugs, plus they had popcorn and water. Really clean too. I brought my airpods, laptop, and ipad so I could work and watch tv while I was there. Free fast wifi too! It was a wonderful, quiet, clean place to wait. When I was checking out, the sales associate said that the would send me reminders to get my tires rotated so these would last me as long as possible. This was awesome, because I know I would forget. Within 20 seconds of driving off I FELT the difference in my car. I regret waiting so long to go in and get everything checked out!

This team of employees at the 85 St store in Kirkland are the nicest and best. So friendly and…read moreprofessional. I wont go any other place for my car needs. This is my 3-4 time in to get repairs, they were friendly (even when very busy) and fixed my problem on my 2019 Honda Pilot quickly so I did not have to wait all day. They explained everything to me during the process and I couldnt be happier with them. Highly, Highly recommend them...

The BEST!!!! IF you need your BRAKES done, PEP BOYS KIRKLAND has your back! Literally! The best…read morepricing and service time on the Eastside. My Honda Odyssey with 90k miles needed new rotors and pads on both axles - I was in an out of there in about an HOUR (I did get there first thing in the morning)!!!! Unheard of! Michela and Molly are AMAZING! Michela is the store manager and when she says they have "competitive pricing" she means it. I had two different shop guys tell me I was insane yesterday when I told them what she quoted me. They told me they couldn't match that price. I went with my crazy and am so glad I came here today. The job was also done in less than half the time the other shops told me as well.

Brock and Bradly are champs! I ended up being "that guy" pulled up 30 minutes before they are…read moreclosing up on Saturday before Mother's Day. They helped and did a phenomenal job. They are the epitome of quality service. I hope this goes to the right people. Get em a raise.

These guys are amazing I've been bringing all my vehicles to them and have had nothing but great…read moreservice and quality work done. They've met or exceeded my expectations I'll definitely be coming back for future service. Thank you to all you guys keep up the good work !

I have trusted Omni Brake & Alignment for my vehicle's alignments multiple times. There are three…read morekey reasons I highly recommend them: their work is consistently high quality, their pricing is fair, and the owner, Craig Andersen, operates with absolute honesty. Unlike many repair shops today that constantly try to upsell unneeded services, Craig and his team only recommend what you actually need.

I'm definitely coming back to Omni for breaks, wheel alignment, and for any work involving…read moresuspension. This shop is even better than I expected, even after everything I've heard about it and the excellent reviews. I just took in my 2006 Honda Pilot to have the suspension inspected. I now have a peace of mind, and a better idea of when I need to come back for break work. Other shops would have charged me for all kinds of unnecessary service. Honda Bellevue has been bugging me for years to replace the break pads, but Omni confirmed that I have plenty of time left, with my worst brake pads at 25-30% of life left in them. I respect the honesty and integrity of the owner and the top notch mechanics at this highly-respected shop. Omni Brake and Alignment is one of the rare gems that we are lucky to have in our area.

Highly recommend this place! The store manager, Ryan, is awesome--patient, friendly, professional,…read moreand genuinely cares about his customers. My car took longer to get fixed than originally promised, and Ryan gave me a discount for the inconvenience, which I really appreciated. I had shopped around at several other repair shops, and most of them quoted me an hourly labor rate. Firestone gave me a flat-rate price upfront, which gave me peace of mind because I didn't have to worry about the final bill suddenly skyrocketing. Ryan was also incredibly friendly with my kids. He gave each of them a pair of safety goggles, and they were so excited and happy! Overall, I had a great experience here. I'll definitely be a loyal customer of this location. Great service, fair and transparent pricing, and an awesome manager. Thank you, Ryan!

Had a tire puncture that I brought in on a busy Sunday. They got me on the schedule, patched my…read moretire, and were super friendly. Best of all, I got out the door for under $30!! That was wonderful! Will definitely return!