WARNING: They Damaged My Car and Still Charged $5700 plus…read moreZERO STAR!!! This is without question one of the worst auto repair shops I've ever dealt with. I brought my Mercedes GL450 in for suspension work. They kept my vehicle for more than a week and then charged me $5700 plus. Instead of fixing my car properly, they damaged it. During their work, they broke the coolant radiator and all the related hoses, causing coolant leaks that did not exist before I brought the car in. This damage was clearly the result of their negligence, yet they refused to take responsibility or offer a proper resolution. Charging luxury-car prices while delivering careless, incompetent work is unacceptable. Keeping a customer's car for over a week and returning it in worse condition shows a complete lack of professionalism and skill. I was left with extra repair costs, lost time, and serious frustration--all because this shop failed to do a basic job correctly. If you value your vehicle, especially a Mercedes or any high-end car, stay away from this shop. Paying $5700 plus to have your car damaged is something no customer should ever experience.

Oops!! Changing my review as of today!…read moreZero stars!! Took my son's car in today for some warranty work. And they were very tight-lipped about it, but they finally disclosed when I became angry that Joe is no longer the owner of this establishment. After receiving an estimate that was going to be a couple of $1000 (that should have been for free), I angrily left with my family. Stay away!! I will never again step foot within this establishment!!!

I've had a recurring issue with my Mustang for months, and kept mentioning it to the dealer. They…read morewere never able to fix it, but did quote me almost $1,000 for complete brake replacement. Fortunately they were booked out a month, so I came to Les Schwab within 24 hours. They showed the actual rear wheel bearing and what was causing the problem, at a quote far less than the dealer. Even better, they confirmed the brakes were absolutely fine for awhile. Problem foxed, and at a much better price within a single day. I chose well to come here.

11/29/2025 Called Ahead inform person by the name Josh the my current situation and slow leak on…read morea back tire and a possibly getting a new tire for it ? He told there was no issues for me to bring the vehicle in . Drop off was 11:00 a.m. roughly four hours later to pick up and was told it was never seen , couldn't be dealt with. So that how you treat your customers ? Waste of time and effort on Les Schwab . At least I know they are not dependable for customer's needs .

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

KJ and Dell were amazing taking care of our car from diagnostic and repairs!…read moreWould recommend Eastside Automotive & Tire hands down.

I came in to see if my Road hazzard coverage was still good ( itcwas!) And i had a great experience…read morewith Leon, who might actually be part human, part diagnostic machine. Leon checked more than just my tires. He pretty much inspected everything--from tread wear to air pressure, to wiper blades as if he was preparing my car for a NASA launch. I half‑expected him to salute the vehicle when he was done. Leon was very knowledgeable and explained everything to where even I could understand it in a very pleasant manner pleasant while still being so thorough that I briefly wondered if he could also evaluate my life choices with the same level of detail. Of course you can't use the word or name " Discount " without wondering about "value". Putvit this way, you walk in expecting to buy tires, and you walk out feeling like you got a full‑service spa day for your car without paying spa‑day prices. High value doesn't even begin to cover it. I'll be back. At this point, Discount Tire is basically my car's favorite vacation spot--and with service like Leon's, who can blame it?

They are ok to purchase tires, which I have been doing for many years but after my last summer…read moretires install, the front has been out of balance and they could not fix it after three visits. I am switching all my vehicles now to Costco

I truly never thought I would be here giving a tire shop 5 stars, but here I am! I have been to a…read morefew different places to get my car fixed in the past, but this was the location closest to my house with the soonest availability, so I went here. My back right tire was continuing to lose air and I was filling it every few weeks. I finally brought it in after it got lower than usual. The mechanic was great at dumbing things down for me and giving me all the options. He said they could fix it, but that my tires were in really bad shape and it might be better to replace them all instead. I wasn't sure if this was just sales, but he took me to look at my tires compared to new ones and WOW. Whoops, my bad for never replacing them. I told him that I work from home and really only drive to see friends or go to appointments and hardly ever go over the pass, and he showed me some discount tires that would work for my needs without any extras. I liked that he gave me several quotes and options but still recommended the least expensive based on my needs, felt very genuine. He also didn't judge me when I asked what "fixing my alignment means" and showed me how my alignment would affect my driving. This also felt like a genuine add on. For a full set of new tires and alignment repair, I was there an hour and a half. The waiting room is HUGE! Tons of seating and plugs, plus they had popcorn and water. Really clean too. I brought my airpods, laptop, and ipad so I could work and watch tv while I was there. Free fast wifi too! It was a wonderful, quiet, clean place to wait. When I was checking out, the sales associate said that the would send me reminders to get my tires rotated so these would last me as long as possible. This was awesome, because I know I would forget. Within 20 seconds of driving off I FELT the difference in my car. I regret waiting so long to go in and get everything checked out!

This is the best Les Schwab there is…read more Last year, my cars tires got punctured 4 times! Yes 4 times, I think it was because all the construction in the area. But it was free every time. Free. In the last year, I have brought my car there about 6, the 4 punctures. 1 flat tire where they fixed the valve stem, and a tire balancing. I paid $30 for all of it. The only thing that costed money was the balancing. And it was something like $7.50 a tire. Love this place. Best tire shop in Kirkland by a mile.

This team of employees at the 85 St store in Kirkland are the nicest and best. So friendly and…read moreprofessional. I wont go any other place for my car needs. This is my 3-4 time in to get repairs, they were friendly (even when very busy) and fixed my problem on my 2019 Honda Pilot quickly so I did not have to wait all day. They explained everything to me during the process and I couldnt be happier with them. Highly, Highly recommend them...

The BEST!!!! IF you need your BRAKES done, PEP BOYS KIRKLAND has your back! Literally! The best…read morepricing and service time on the Eastside. My Honda Odyssey with 90k miles needed new rotors and pads on both axles - I was in an out of there in about an HOUR (I did get there first thing in the morning)!!!! Unheard of! Michela and Molly are AMAZING! Michela is the store manager and when she says they have "competitive pricing" she means it. I had two different shop guys tell me I was insane yesterday when I told them what she quoted me. They told me they couldn't match that price. I went with my crazy and am so glad I came here today. The job was also done in less than half the time the other shops told me as well.

I expect this will be my last trip into Firestone. I've been getting my oil changed here for a…read morecouple years and have simply ignored their other service recommendations. This last visit was just too much for me to keep that up. I came in for an oil change. They recommended tires, which were needed (I got a better tire elsewhere for less), but what absolutely blew me away was their recommendation for a new engine air filter. I'd replaced it less than a month earlier. They even included a helpful picture of a fairly dirty filter on top of my battery - only problem is that wasn't my filter. I just checked (and took my own pic) over a month after my visit and mine still looks great. Air filters are one of the easiest things to replace, typically requiring no tools, making them one of the fastest ways for shops to make money. This is one of the most basic tests for how honest a shop is. Sorry Firestone, you couldn't have failed harder. They also recommended replacing portions of my suspension (verbally, not detailed on the "Courtesy Check") so I brought my car into my mechanic. My suspension is fine (huh, whoever snuck into my garage and replaced the air filter must have also worked on the suspension), but it turns out that the oil pan gasket and filter are badly leaking. After a month of driving, the oil was already fairly sludgy simply because of buildup in the oil pan (assuming it was fresh when they put it in). In other words, even the service that was performed had to be redone. Sure, it costs a bit more to have your oil changed at a shop that uses ASE certified mechanics but this is a good reminder to me why it's worth it.

Brock and Bradly are champs! I ended up being "that guy" pulled up 30 minutes before they are…read moreclosing up on Saturday before Mother's Day. They helped and did a phenomenal job. They are the epitome of quality service. I hope this goes to the right people. Get em a raise.

I'm definitely coming back to Omni for breaks, wheel alignment, and for any work involving…read moresuspension. This shop is even better than I expected, even after everything I've heard about it and the excellent reviews. I just took in my 2006 Honda Pilot to have the suspension inspected. I now have a peace of mind, and a better idea of when I need to come back for break work. Other shops would have charged me for all kinds of unnecessary service. Honda Bellevue has been bugging me for years to replace the break pads, but Omni confirmed that I have plenty of time left, with my worst brake pads at 25-30% of life left in them. I respect the honesty and integrity of the owner and the top notch mechanics at this highly-respected shop. Omni Brake and Alignment is one of the rare gems that we are lucky to have in our area.

Great service. Got me in with my wife's van right away and had it done by EOD Friday for us to…read morehave it for the weekend. Nicely done OB&A!!