I had to have my car towed to them to have a coolant leak fixed. They were very knowledgeable and…read moregood at explaining the problem and fixing it quickly would recommend again.

I haven't needed any transmission work done in quite a while so I didn't know what to expect price…read morewise. I usually do my own filters and fluid. I limped my truck in, they diagnosed it quickly, quoted me a fair price, did the work quickly and for the price quoted. Very happy customer- highly recommend.

I can't recommend Sacto Auto enough. Once again, Tom and his team did an amazing job diagnosing and…read morefixing an electrical issue on my 2021 Cadillac Escalade. Electrical problems can be difficult to figure out but they did an great job. Tom is very professional, honest, and kept me updated throughout the process. You can tell they truly care about their customers and take pride in their work. The Escalade is running great now and I really appreciate the quality service and attention to detail. If you're looking for a trustworthy shop with knowledgeable technicians and don't charge an arm and a leg, Sacto Auto is definitely the place to go. Thank you again to Tom and the entire team for another great experience!

This place has great service and quick response when you text them. One of my students husband…read moreChris from Pierce Smog referred me to Sacto. Tom helped me out. I dropped off my car and it was done within a coupon of hours. One day my car was acting up and I just drove into Sacto, Tom was able to help me right away and got my car fixed within 1 1/2 hours. Super nice and friendly and the price is also affordable.

I asked what the labor rate was and he told me they charge by project so I asked for a quote for…read moreoil pump oil pump solenoid and timing chain tensioner replacement say he needs to diagnose and would be 75$, I agreed however all he did was call the dealership for OEM replacement parts and look up labor hours, He then told me it would cost $2500 without diagnosing anything. Basically providing me a whacked out quote for 175$ in parts. That means the labor rate is 232$ an hour Diagnostic should have provided me if the solenoid is cycling as should or isn't. He still charged me 75$ instead of a free estimate. Anyways if you feel like being swindled by all means do business with this guy. Got quotes from numerous other mechanics at $1100 for labor plus parts from C&S and $1570 for parts and labor from DK, stay far away from this greedy owner Alex.

Battery died. Ed was very helpful straight forward and honest. I would recommend this shop…read moreanytime!

Yes! Absolutely use them for transmission help. Very happy…read morewith service and care received. Sal is great! Called and responded back quickly. Was patient and willing to discuss situation via phone call. I was able to describe my issues with transmission and he went over scenarios and possible solutions. Called a few places and price was comparable. But service is definitely top notch. They even offer free tow service, which no other company offered. Sal came personally and picked up car and was even went above and beyond to help drop me off somewhere on the way to his shop. Service was quick. He quoted a week to week and half and was done in a week. Best part at the end was,he even picked me up from home to get car from shop. He definitely earned my business and recommendations. Everyone should definitely use Rancho Transmission

My engine light was on so my regular mechanic which has good reviews on yelp scope my 2007 yukon,…read moreand told me that the transmission was failing .he informed me that the transmission was bad and recommend me to rebuild my transmission. after searching for the best reviews on yelp i found sal from Rancho transmissions .so i towed my yukon to Rancho transmission and meet Sal .after leaving it there for a day Sal called me and told me that my transmission was fine.and there was no problems with it at all ... I was surprised ! sal was very honest and didnt even charge me a penny.my regular mechanic couldn't and misdiagnosed the problem...thank you sal for being honest and saving me thousands of dollars...

Tried to scam me by saying my transmission is bad and that I can't be driving it because the codes…read morethe car had in the system. Keep in mind I had no check engine light on at that moment nor did I have one previously. He told me it will be around 5k to install a new transmission because he can't repair my current one, I took it to a different auto shop they told me It had no codes in the system and that my transmission was fine all my car had was a dirty throttle body. 0 stars if I could don't come here.

I can start by saying ,great pricing although it is kinda sketchy looking. I notice the majority of…read morethe techs speak Spanish ,but they do try to talk with you in English. I had drop off my car there and it took less than a week for them to finish. Everything went great however, I did have a slight delay in shift change . I don't know if it was the quality of the work or something else within the car? car lasted 2 1/2 years till it broke down again this time only my reverse gear works now.....so now taking it back to see what's the issues now .

I first messaged this place on the Yelp app, and they guy was very responsive. He gave me a fair…read moreprice and stuck to that price once we took my car in 2 days after. They did a Rear brake pad change and brake fluid flush to my 2021 BMW 330i. Overall good job and fast.

I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!

Found my new automotive repair shop!!! I have a pretty rare truck with a delicate paint job…read more Previously, I took my truck to the dealership to have maintenance performed. The dealerships really do NOT provide great service. One time I took my truck when it was relatively new to the dealership for an oil change and the service department didn't secure the oil filter properly. The next day I walked into my garage and there was oil all over the floor, engine and undercarriage of the truck. Imagine having to clean it up. It also ruined my pristine engine exterior and it smelled like burning oil for months. I was on a mission to find a reliable mechanic shop. I found Family Automotive Group on Yelp and noticed the great rating and excellent reviews. So I came to Family Automotive Group on Friday October 9, 2020 to get an oil change. They were a bit busy with another vehicle, but Brandon told me that they would be finished in an hour. So I went to eat lunch and came back an hour later and he immediately got to work on my truck. He was very careful with my vehicle and completed the oil change in about 15 minutes! I stayed there for a bit longer talking with Brandon and the Mechanic, Luc. They are SUCH genuine and friendly people! The honesty that they provide is EXTREMELY comforting to me, being that I value and take great care of my vehicles. People's cars are a big investment in their lives and we strive to maintain ours. I have finally found a repair shop that I can feel comfortable taking my vehicles to for years to come.

I just wanted to give Brandon and his business a great review. Despite being busy he was…read moreresponsive, kept me up to date on the status of my car, and also worked fairly fast. He did a great job with my X5 and pricing was also reasonable and affordable, which I really appreciated. Thanks again, Brandon. Such a pleasure to work with you. Appreciate your honest work!