We have been having drainage issues at our home since moving in and Brightland keeps saying it's…read moredue to over sprinkling, I've dealt with a sprinkler system multiple times. The house was build with poor drainage. It's a hassle dealing with the warranty department of Brightland, they don't want to fix anything!! I would never buy another home with Brightland again!!

I am beyond angry and disappointed with Brightland Homes and their complete failure to take…read moreresponsibility for serious construction defects in my brand new home. As a licensed real estate agent with over 10 years of experience, I have seen a lot -- but the lack of accountability, integrity, and basic customer service from this builder is absolutely unacceptable. At the 11-month mark of our home warranty, we discovered over 40 feet of two linear stairstepping cracks in the bricks and brick mortar along the back and right side of our home -- clear warning signs of structural movement. We submitted a warranty repair request in November 2024 and waited for a response. Instead of sending out a qualified structural engineer to evaluate the issue (as any reputable builder would), it was only after I emailed corporate did they finally send out a "technician" who took measurements of the level of the floors inside. In the meantime, I personally had three highly reputable foundation companies inspect the home. Each confirmed that the cracks are not just cosmetic, but indicate a serious structural issue that requires support piers -- not to mention the high cost to simply patch and repaint the damaged brick. In April 2025, Brightland had the nerve to send a generic letter brushing this off as "normal" -- normal?! Nothing about 40+ feet of two rows of stair-step cracking in the brick of a new home is normal. It's a major red flag and should have been addressed properly. This repair is going to be extremely expensive -- and it's an issue that NO homeowner should have to deal with in a brand new build. Brightland's refusal to take responsibility is absolutely disgraceful. As a licensed real estate agent, I now have a duty to disclose this experience to potential buyers, colleagues, brokerages, and clients. I will absolutely make sure others are aware of what Brightland Home Builders did -- or rather, what they failed to do. If you're considering buying from Brightland, think twice. They do not stand behind their homes or their warranty, and when real problems arise, they vanish behind generic letters and excuses. This experience has been a nightmare, and I wouldn't wish it on anyone. Brightland should be ashamed.

Julia helped me when I needed to find a tenant for my house. She was extremely knowledgable. She…read moregave me lots of information and went above and beyond to help me find a tenant and also to deal with property management issues. She was very honest and let me know up front about all of my options.

I reach out to Julia after having our property at Waller Tx up for sell with the previous realtor…read morefor over 6 months without a bite or good feedback .. I reach out after reading her reviews which are positive ..and it did prove so . Talking to her and signing her on made the selling process helpful and quick .. we where able to get multiple offer with quick responsive input from our buyers through her .. I definitely recommend Julia for her skills of negotiating and her best interests in us ,her client .. thank you

The quality and workmanship is far below substandard. no concrete was used on the shower floor and…read moreno impermeable membrane. also in the shower, they used sheetrock instead of waterproof backer board. Chesp, cheap, cheap. I am now spending $12K to remediate these issues, as the shower floor flexed during showers. Also the dry wall work is terrible as every seam is visible. There is a noticeable paucity of electrical outlets. Pretty to the eye, terrible quality!

They tell you things are covered under warranty and then when you try to get them fixed, they will…read morenot come out and fix them and tell you it's not covered. They are the worst quality bills I've ever seen in my entire buying history of the past 30 years do not buy a Coventry home!

Let me say that I had the pleasure of meeting up with realtor Jordan. We've been looking for a home…read morefor several months and we've dealt with some very unprofessional realtors. Jordan was a breath of fresh air. He showed us a few properties and was very knowledgeable about the area, especially the schools...as we are new to the area and looking for a good school district. When we met Jordan he was wearing a mask (we were happy about that), and he made sure to spray our hands with sanitizer...such a nice touch and made us feel comfortable. We went to lunch and talked about what we were looking for, I tried to pay the bill, but Jordan insisted he take care of it. We had a great day and looking forward to viewing houses again with Jordan. We weren't impressed with the building materials on one of the houses, as the windows had plastic frames and they didn't even match up to the locks and some of the door frames already were cracking around the edges. That was our only concerns. I tried to close the window and I was afraid it would break. With that said, Jordan is our realtor and we want nobody else to help find us our new home. We can sleep well at night knowing Jordan is on our team! Thanks for everything Jordan!

STAY AWAY FROM THESE BUILDERS! Not only ended up losing $5K but also no home after a year of…read moresigning our first contract. I want to write this review in four parts so that I can at least save few people from the same agony that we have been through with this builder for over a year now. In addition, I feel it is a safety concern also with all the high tension wires underneath the lots 1, 2,3 4 and 21. Here you go... Part 1: We signed our first contract with them in June 2018 for Yellowstone and 2060 sq ft on Lot 24 and paid $5000 earnest money. While signing the contract, all the sweet talk and said within 6-months your home will be ready! They said 2-3 weeks to get the permits, but literally took 2-3 months to even start the construction. Finally, in November, they poured the slab and when we visited the site, the house perimeter looked smaller than a typical 2000+ sq. ft home. Naturally, my wife and I asked for the blue print, and to our shock, the house is actually 1620 sq. ft only and they added 440 sq. ft of garage area into the total sq ft. Of course we confronted, and their response, "Oh, sorry it's a mistake". Note that this is from a "Home Builder"! They did cancel the contract and returned the check. Part 2: They offered me a 1995 sq ft home on a different lot for a similar price per sq. ft, and they said this is a premium lot and we are doing you a favor! I did not care if it is a premium lot or not, my wife and I just wanted my 2060 sq ft house in a lot we chose in the first place. Nevertheless, we took it and paid again $5K with new contract for Lot 4 in November 2018. The owner of this building company said, your house would be ready by end of April 2019, or worst-case end of May 2019. Soon it turned out be a nightmare and we realized the biggest mistake of our lives. Not only ended up losing $5K but also no home after a year of signing our first contract. Part 3: Three months into signing the contract, forget about the completion of house, they do not even have permits to start the construction. Remind you, while signing; they said 2-3 weeks for the permits! Finally, in March 2019, I get a call saying, "the permits are approved and you will see construction move so fast". As usual, nothing happened until April 2019 and the reason by them, "Oh bank is taking time to release funds". Now the twist in the plot, in April, they said we found a high-tension wire underneath your lot that is going from Lots 1, 2, 3, 4 and 21. We cannot build anything until CenterPoint removed this dangerous wire, otherwise our workers may die if we hit this wire while digging during construction. Again, nothing moved until June 2019. Part 4: The builder called me in May, and said, "Centerpoint is asking us to pay $9K, and we told them we are just going to build on top it". I said "Absolutely not, and I don't feel safe having a high-tension wire underneath my lot!" They immediately changed the story, and said it is just a normal wire and is not dangerous at all. Naturally, I asked them to provide a letter from both CenterPoint and the builder saying, "The wires are removed from lot 4 and it's safe to construct/live & a genuine date of completion of house". Not only they did not provide any letter but the response we got, "With regards to "the history" and your feelings that ESQ has been dishonest. You signed a contract which our company has abided by. This contract clearly states all of the things that you now are having issues with. Namely, that our only obligation with regards to timing is to acquire permits within 180 days and to build the home within 2 years. The contract also clearly states that time frames given to you by us are estimates at best." July 2019, we have neither a house nor the state of the construction, and needless to say, we canceled the agreement and lost our $5K. We not only suffered financially, but also mentally and emotionally! I hope and wish no one goes through this hell again.

Very poor home build quality. Our house is less than 2 yrs old and there's already water damage on…read moreone of our balcony's due to improper water management. No support from ROC homes whatsoever, people here are very dismissive. Would strongly recommend avoiding these people, they're just here for a quick cash grab.

Is Kim Cao a postal worker? Because she just keeps on delivering!…read more After years of apartment living, I was ready to make the leap to homeownership. Kim was of course my go-to realtor since she helped me find all the aforementioned apartments. (If apartment finding is only her side gig, I could only imagine how good she'd be finding me a house.) And, boy, she did not disappoint! I gave her the specifications and style of the home I dreamt of, and we were off to the races. As with apartment hunting, I like to do my own research, but Kim provided an invaluable second set of eyes. She presented me with listings that had slipped past me, unearthed deficiencies about properties that were too good to be true, and provided expert insights about value-boosting factors like property location or upgrades that weren't readily apparent in the listings themselves. As I saw more properties and learned more about the market, my idea of a dream home evolved (and perhaps lengthened my search). Nevertheless, Kim was more patient than a Cleveland Browns fan. And then finally, we found The One. No, not Keanu Reeves. Neo wouldn't slap me with a mountain of legalese called a "purchase agreement." Kim was handy to decode the Matrix and made sure I knew exactly what I was getting into and what to expect moving forward. As a first-time homebuyer, I wasn't prepared for all the challenges that came immediately after an accepted offer. Fortunately, Kim was. She has quality mortgage lenders, contractors and insurance providers on speed dial. We had all the necessary inspections and whatnot completed with time to spare in the option period. The best part of this process is that I hardly had to lift a finger. Kim handled all the back-and-forth between buyer and seller behind the scenes. The icing on the cake: Based on the Comparative Market Analysis, Kim negotiated the sale price lower than any other property recently sold in the area. Even after closing, Kim is still my go-to gal for any home-related advice ranging from maintenance tips to design ideas. Calling her a skilled and capable realtor is an understatement; I'd liken her to a sort of Homeowner Life Coach. I wholeheartedly recommend Kim Cao for buying or selling a home.

Met Kim at a friends wedding and met her and found that she was a realtor and then followed her…read more Her personality and expertise was noticeable and so we kept in touch with her and we were looking for a home. She's been great very communicative informative helpful and upfront. Very resourceful and helpful. I would definitely recommend anyone to her as she will be gladly to help and enjoy what she does and has fun with it!

I Do not recommend under any circumstance…read more To say the least from my experience: Poorly managed, high turnover of staff, Poor management of sub contractors, High turnover of subcontractors, Construction punchlist items not completed, Job not finished (I.e. obvious uncompleted items were left undone), I could go on... And the mismanagement starts from the top with the owner Justin. I have a lot more to say. Looking to give Zero stars, but will like to use this platform to warn others. There are alot of custom home builders in the Houston area. So why come here?

I have the opportunity to work with Aurora Custom Homes. I really like how passionate they are…read moreabout all the projects they develop. Everybody here focus on doing beyond great and most importantly, they love what they do and as a result, you will have a new home you really like to make memories with your family!