This apartment complex is absolutely ridiculous when it comes to towing. From the very beginning,…read morewhen my daughter moved in, my husband was helping unload furniture and simply had his trailer still attached -- instead of showing any kind of understanding, they towed him. Not once, but TWICE, as well as my daughter's car Fast forward to this week, I've been visiting and my daughter registered my car every single night except ONE. The very next morning my car was gone, towed away like it was some kind of crime to be visiting your own family. I had to pay $325 to get it back. This feels like nothing short of a money-making scheme between the apartment and the towing company. They prey on residents and their guests instead of being reasonable. What kind of "community" treats families this way? Potential renters BEWARE -- unless you like paying hundreds of dollars in ransom to get your own car back, look elsewhere.

OLYMPUS IS THE RIGHT CHOICE! Community AND Convenience…read more I have sincerely enjoyed my time living at Olympus Waterside Estates over the past year and will definitely be renewing my lease. I even had my brother get an apartment here so we could live closer. I moved here in the Spring of 2023 but Summer 2023 a NEW property manager named Regina was brought in. She has been FANTASTIC and really enhanced the community! The Team: Regina has provided consistent updates on beautification efforts and repairs happening around the complex so we know what is going on at ALL times. She also started hosting fun resident events which helps bring everyone together and makes this feel more like home. I appreciate her auditing of the parking and storage facilities to make sure these amenities are being properly managed. Regina even gave me a personal tour of the various storage options so I could find the best unit for my needs - that level of customer service stands out! She was extremely sweet and informative. The maintenance team is dependable, pleasant, and very observant as they go about their duties. I've noticed if I ever see something amiss in the community, it is usually addressed by maintenance within a week without me needing to "report" it! Management is great about emailing tenants updates so we know issues are being taken care of. As for the leasing team, Imari and Andrew have both provided stellar service as well. Imari has come to my rescue many times when I'm trying to track down one of my many packages. She is always patient and even helped me setup my Amazon locker- truly a convenience! Andrew helped get me smoothly moved in initially and followed up on pet paperwork when I added my dog to make sure everything was in compliance. I observed him once taking note of a neighbor's dog that was continuously barking in the unit (for like 24hrs) - that issue was promptly resolved and I'm GRATEFUL he addressed it. Amenities: I enjoy the beautiful pool and HUGE grass lawn where I often play with my dog. The gym is always clean and the office has coffee for residents. I also appreciate how quick and easy it is to get to places like the nearby Walgreens, Kroger, AND especially Waterside Park- it has a giant lake (Figure 4 Lake) that you can walk around. Being able to walk or take a short drive to grab essentials or enjoy some lake views is really convenient which is great for maintaining quality of life. I see other reviews indicate they had issues with their car's being broken into. This has never happened to me, nor has it happened to either of my 5 family members who have parked here as a resident and/or guest. I enjoy living in a place that is so diligently maintained. I'd say I even feel good paying rent because I know all the staff PAY attention and truly do the work needed to care for the community. It really shows!! Thank you for all the work you do!

Great amenities and garage Great location…read more Beautiful groups Double check autopay works there's some issue with the system

I would give these apartments -5 stars if possible!!…read more WARNING: Avoid residing in unit 1302 as it is situated above one of the leasing agents, also known as Fatima. first and foremost I used to be a tenant at apt 1302 from nov 2023 - april 2024. the leasing agent ms fatima was the one who leased us our unit above her apt knowing we have a 2 year old and a 11 year old. the first day we moved ms fatima had the nerve to tell us to keep it down even though we are moving. as we get settled within the first two week we were getting disturbed by fatima and her boyfriend banging on their ceiling to alert us that we are being too loud. my spouse knocked on their door and attempted to let them know they can always text us or knock on our door to let us know we are being too loud rather than scaring my children with their constant banging on the ceiling. Even simply walking was a noise complaint for them. it got so bad that they started calling the courtesy officer to come to our home and flash their lights into our apt. the reviews from google shows that this has been an ongoing issue for sometime and unfortunately corporate fails to hold them accountable. not to mention Clark finds it acceptable as a manager of an establishment to think it's ok to yell at their tenants. SPECIALLY WOMEN. This Mr Clark man had the audacity to yell at me because he had a problem with my dad parking next to my gargage to pick up my son. the fact that he think it's ok to yell at me infront if my child and my father it upright unprofessional and dispicable. I am a manager at an establishment myself and I could not phathom yelling at any customer or tenant in this scenario. we have reached out to cooperate but yet has failed to hold their employees accountable. these apartments have been a living hell for me and my family. I hope no one ever has to deal with what we went through. especially for a family with little children. long story short we had to be let out of our lease due to harassment. mind you we were let out of our lease therefore we were not in the wrong. only saving grace is ms angela!! Thankfully we have moved into a house where we no longer have to worry about getting harassed. 0/10 recommend!!!!!!

Don't move through this propetry they had really poor management they are scammers when I moved in…read morethere they game a dirty unit with some issues and reported and they never did anything and top of that I talked to 3 different properties managers and they did not fixed also the corporate office sent 2 inspectors and I did tell the issues and they ignored me too and top of that in the last 2 months that I lived there suddenly the unit got insfested of roaches and mosquitos and call through the corporate office trying to talk to the area manager Mrs. Martinez and she never call me back so if you don't want to waste your money don't move trough this property they careless about their residents.

Cat infestation!!!! Stray cats every corner & it doesn't help that these neighbors are feeding them…read moreeither. My dog & I just turned a corner & he got attacked ! My dog is so friendly and did nothing other than pass by & we got attacked. Keep your dogs on a tighter leash in case you walk them you might get jumped by a cat. Apartments said they've contacted animal control on several occasions but no luck. I've also contacted them myself & they're no help. If you have kids or other pets be careful walking around, bc they're feral ! The photos posted here at not accurate or even close to what this complex looks like btw, yall need to update it.

25 years and Resort Townhomes still never disappoints! Property is quiet, maintained beautifully,…read moreissues that arise resolved as swiftly as possible. Leonard and the entire maintenance team work hard, are trustworthy and like family after all these years. Ana and her team in the office are great! They handle numerous responsibilities related to maintaining this complex, meeting the needs of all. They sincerely care about the residents, a rarity at many other complexes. Location is so convenient -- walking distance from The Fountains Shopping Center, several restaurants and stores close by, literally 2 minutes from 69/59 Freeway. Three churches walking distance, one directly across the street. Stafford Police Department routinely makes drive-throughs, surveying the property and goings on and they too are amazing!!

Highly recommend - a very safe, family-friendly complex and community with friendly, responsive…read moremanagement. The grounds and facilities are well maintained as are the units: issues small and large are addressed quickly when reported. Very pleased with this community after almost two years here.

This is honestly the worst apartment ever. They've got cockroaches, the place smells bad, and the…read morewalls look like they just painted over everything to hide problems. Parking is a joke--you get charged a lot, told to "move your car" if it's not perfectly parked, and even if you park outside, you'll still get charged. Total scam. Trash? Same thing. They barely pick it up, and when they do, they have a million rules. If you mess up even a little, it's a $200+ fine. Management only cares about money. They act nice, but behind the scenes they're scammers charging for everything while giving you nothing. Don't waste your time or money living here.

Lovely apartments, decent rent, great location! The ladies in the office Erika and Heather are…read moreamazing and helped tremendously with everything. I'm excited to be starting over here!

This complex is gross! There are cockrocaches all outside in the stair ways and parking lots. If…read morethey tell you there is good parking, they aren't telling the truth. You may have to park on the back wall and haul your groceries 3-5 minutes to your apartment. I've seen wasps, crickets, roaches and moths inside of the apartments even though they say they've used pest control. Another issue is the apartment was not at all cleaned when my friend arrived to move in. There are dead bugs and bug wings all in the bottom of the pantry, closets, windowsills, kitchen drawers and cabinets. Even a squashed roach between the cabinet drawer. If you can find a cleaner, nicer area please do. And sadly the residents leave their trash bags on the ground surrounding the trash can even when it's open and empty.

I'll let you know that I definitely DO NOT recommend moving here. If you care to learn about why…read moreplease read on. Our bad experience started immediately on the day of our move in. We got the keys around noon only to find that our apartment was still being prepped. The crew was had only just begun painting the countertops and steaming the carpet. Our movers were about 30 minutes out and our apartment wasn't move in ready. Fortunately, they were able to provide us with a couple blower fans to help dry out the carpet and paint. Despite that, we still had to move our furniture in over the wet carpet and were not able to start living there immediately. It's very fortunate that we had family in town that we were able to stay with. Our second major problem with this complex is that it is majorly infested with roaches. On day one, it was clear there was a cockroach infestation. There were even dead roach bodies all around the crew that was cleaning. These things run rampant in our building. We used baits and had the exterminators out to spray for them multiple times and they keep coming back. We've basically had to establish a routine of cleaning the kitchen after every meal and keeping all opened food items inside the fridge. The absolute worst part is that they took over our coffee maker, the whole thing was infested, and we had to toss it. Third major problem the complex has is parking. Although they issue parking stickers its not enforced. Anyone can park anywhere, and occasionally do, even overnight. If you live in one of the back or side buildings you have to make sure you're home in enough time so that you're not forced to park on the other side of the complex or worse, outside the gate. Sadly, what used to be the strongest at this complex is now one of its weakest features, the management. Previously, the team at the front office would respond to requests and issues rapidly and professionally. However, it seems like there has been a change in personnel. After being notified on the same day of a water leak, the water was shut down for the entire complex. By afternoon the water was still shut off and there were no updates from the front desk. The entire apartment complex spent the whole night without water and received no word from management until the following day when the city arrived to turn the water back on. I really do not recommend moving here, I could say that its cheap but really its just comparable to other places that will give you less hassle.

I have been a tenant at The Ranch for a while. Glad to see…read morethe New Management team fully staffed. The new Office manager Sade Parker keeps the tenants informed of important changes and safety issues. The customer service in the office is professional and helpful. Jacquela Evans has been in the office for a while she is always professional and a source of knowledge. Looking forward to the all the summer events.

I have well over 10 years of living experience with this apartment complex (the ranch at sienna) I…read morehave seen different faces of it's management, seen people come and go and different colors of their walls and paintings. I have seen the good ole days, the bad days and now the worst days with the new manager by the name of Kim Blevens who of course has a strong and bossy personality. my lease was up and I was looking to transfer with the agreement of paying the $500 transfer fee which I paid. after a few days she told me she would have to run my credit again and I have to do a new application with the deposit in other to transfer to a different unit, that's unheard of. she won't make it in this community with that attitude. even when someone else who works there noticed her brutal behavior and tried to step in to help the situation, she kept jumping in to tell me she was her boss and she brought her over to help her for the day. I brought a friend who was looking for a place to come and rent with the ranch, she ran her off with her interrogations and personal questions. she is a horrible manager and will end up killing the love most of us that have lived here long enough have for this community. this woman knows nothing about public relations and how to deliver good customer service. don't get me wrong the ranch at sienna is a cool and quiet neighborhood for the most part but this woman is about to destroy everything good about this place. her delivery is just bad and her strong personality; wrong for the business. how do you tell an existing resident who has never for once been late on his payment that he has to reapply (run his credit) , pay deposit and transfer fee of $500 just to transfer to another unit at the end of his lease. (so what is the transfer fee for???) commom sense is indeed not commom.

Clean, beautiful, and centrally located apartment complex only a short drive away from everything…read morethere is to do in the Houston area. Gabriela was attentive, helpful, and always fast to respond to my needs. S/o to the staff here for truly being the best!

Apartments have bad roach infestation. There is pest control but you have to request them on…read moreWednesday in the middle of the day. Not a good place to live for this reason alone