Loving and living it here for 4 years. Great community and great staff. Close by schools.read more

They lie to get your deposit. I was shown a nice apartment and told mine would be just like the one…read morethey showed me. So I paid a deposit, a pet deposit, and first months rent. The day I was to move in I got the keys and it was my first time actually seeing the apartment. There were roaches everywhere. Not just the kitchen but in the bedrooms and the closets. They were all over the ceilings too. The front door lock looked like it had been kicked in a few times. The railing on the balcony wobbled. The office was closed and all of my things were in a uhaul when I tried to return and say, "no, I'm not moving in that." So I drove to a storage unit and put all my stuff in there. I had to file with the better business bureau to get a partial refund of my deposit and couch surf for a month to try to come up with a deposit somewhere else. My kids had to live with their dad and then I was sued for custody because this made me look unreliable. I would give them zero stars and my middle finger if I could.

Great amenities and garage Great location…read more Beautiful groups Double check autopay works there's some issue with the system

I would give these apartments -5 stars if possible!!…read more WARNING: Avoid residing in unit 1302 as it is situated above one of the leasing agents, also known as Fatima. first and foremost I used to be a tenant at apt 1302 from nov 2023 - april 2024. the leasing agent ms fatima was the one who leased us our unit above her apt knowing we have a 2 year old and a 11 year old. the first day we moved ms fatima had the nerve to tell us to keep it down even though we are moving. as we get settled within the first two week we were getting disturbed by fatima and her boyfriend banging on their ceiling to alert us that we are being too loud. my spouse knocked on their door and attempted to let them know they can always text us or knock on our door to let us know we are being too loud rather than scaring my children with their constant banging on the ceiling. Even simply walking was a noise complaint for them. it got so bad that they started calling the courtesy officer to come to our home and flash their lights into our apt. the reviews from google shows that this has been an ongoing issue for sometime and unfortunately corporate fails to hold them accountable. not to mention Clark finds it acceptable as a manager of an establishment to think it's ok to yell at their tenants. SPECIALLY WOMEN. This Mr Clark man had the audacity to yell at me because he had a problem with my dad parking next to my gargage to pick up my son. the fact that he think it's ok to yell at me infront if my child and my father it upright unprofessional and dispicable. I am a manager at an establishment myself and I could not phathom yelling at any customer or tenant in this scenario. we have reached out to cooperate but yet has failed to hold their employees accountable. these apartments have been a living hell for me and my family. I hope no one ever has to deal with what we went through. especially for a family with little children. long story short we had to be let out of our lease due to harassment. mind you we were let out of our lease therefore we were not in the wrong. only saving grace is ms angela!! Thankfully we have moved into a house where we no longer have to worry about getting harassed. 0/10 recommend!!!!!!

Ms Maddie is the BEST she gets the 5 stars and the maintenance team are 10/10 they always come…read morethrough! On the other hand the new manager Diana is very unprofessional, rude, and in the opinion of my neighbors and I, racist. I've been here for 8 years and never had any issues, with the front office staff or neighbors, it's been quiet and peaceful. Once the new manager began myself and many of my other neighbors began to have issues with the front office that we've never had before. In the past few months she's been here there has been a lot of new foot traffic, and a lot more busy outside than i am used to. Again Ms Maddie makes the experience great so if you decide to move here talk to Ms Maddie she is one of a kind!!

This place is magnificent the management team and maintenance are amazing doesn't take more than a…read moreday to get anything I need fixed , property is clean the pool is well maintained I'm happy to live in this community.

The only reason this gets two stars instead of one is cause the first girl that was working at the…read morelease office when I moved in no longer works there, so you guys did your job on that part! She was horrible never in the office always gone no matter what day it was & you cannot call the lease office you have to go through the company so your not directly communicating w/ the lease office on sight at all which is so inconvenient! Also the girl lied to me about getting my apartment prepared for move in day, the tub was torn to shreds from previous residents & my floor was soaking wet on move in day they didn't clean the carpet in time I'm guessing, not only that I had a great surprise in store for later during that month of settling into my WET apartment, the floors eventually dried but my boyfriend noticed that there was one wet spot on the floor in the living room to the right next to the sliding door that wouldn't dry well SURPRISE! Previous resident didn't bother to turn off the water valve completely to the washer machine connection outside (I never knew because I don't own a washer or dryer so I never went out there) so guess what! My closet walls developed black mold! :D so I had to miss work to take care of the situation & call the lease office which isn't really the office it's the company then they call the lease office then the lease office calls maintenance! 3 people!!!! 3people you have to go through just get a work order in! & im so sad to say that this was the first apartment I've ever got to rent & pay on my own & I had this rough experience during the first 3months living there that's only one of my horrors of staying there for a year, there's no parking really so when something is going on you eventually notice it so there was a random car parked in front of my apartment for 4-5months straight no license plates nothing so I started to assume it was stolen & parked there I called the company & asked why don't they tow they're supposed to tow any car that's there more then 48 hours & isn't a resident they said they had no idea I reported they finally moved it 5months later. I would never recommend this place to anyone who is first time renting especially if you are living on you're own & young it's not convenient or in opinion even safe. Not my full year experience but I hope this helps future residents before leasing here I would talk to a friend who has lived here & experienced being there instead of going off of what is advertised. Be aware! I'm not someone to complain but this place literally gave me hell the whole time until closer to the end of my lease the new lease office lady is a lot better with things & more on top of what it is going on but still wouldn't recommend it to anyone.

My boyfriend lives here. The roaches from other apartments are bad and come to your home. He has…read morebeen "renting" a parking spot for 25 a month and they rented the exact same spot to someone else. My boyfriend had knee surgery and can't walk far. This spot it literally by his apartment and the rest are far from it. The management has yet to do anything about fixing the issue they created. They almost towed my boyfriend from the spot HE PAYS FOR because of their mistakes. And they don't even do pest control. I'm an apartment manager myself so I know exactly how easy or hard something is to fix. Parking situations only take but half a day to fix at most.

Gatesco is owned by Gary Gates he is a slum Lord. I live at one of the properties Rockridge…read moreApartments.There are broken gates, flooded parking lots, broken mailes, broken windows. I guess someone got paid off because there is no way this place is up to code. There is a orange sticker on the door of the office from the city. I have not had patio lights since October. Management seems clueless Everytime you ask them a question. The workers in the office have no personality.

Absolutely NOT recommend this dump NOR any Gatesco Properties…read more Gary Gates is a known slumlord, Google him. The will not fix the central a/c in the laundry room and I've told them the reason it keeps going out is because people leave the door open and the heat gets unbearable in the summers. They put a small window unit in, but you have to be directly in front of it to feel any cool air. They don't care, even though I've complained many, many times to add two more a/c units. The elevators! They advertise they have elevators, but they don't say they haven't worked in a year and I was told they are not going to have them repaired anymore. I'm about ready to go to the news media. They have made 4 AirBNB's, took away the widest handicap parking space to make it an additional AirBNB. They made a new one on the other side of the Boiler Room that maybe you could get a Harley in it, but not my compact car. They are also letting new tenants move in for a very special low rent for one bedrooms for 3 months, but when it comes time for the full rent of $1,000+ they don't pay the rent and get evicted. Not long ago, on a Friday, one tenant got evicted and they moved all of their belongings out on the common walkway. You couldn't get over it. I took a picture of it and showed it to the Leasing Office on a Saturday and they told me that there was an emergency plumbing issue so they had to stop moving everything else, but she assured me that Monday it would be gone. That really makes sense, people falling all over that crap and they have on their lease "Not responsible for injuries on the property." Ha! I checked with a Personal Injury Attorney and he told me they sue apartment complexes all the time (and win) and it doesn't matter what it say's on the lease or anywhere it is posted. I also took them over a year to replace lights that had been out forever, both ends of the stairwell in my building were out and if you didn't have a flashlight you were SOL going up the stairs. One Nurse moved in and told me he wouldn't have moved there if he had known about the lights. I told him, "who looks at lights when they are touring the complex?" There is a City Ordinance that ALL lights must be on 24 hours a day. I just reported a couple of weeks ago about many, many lights being out and was told by the Manager that I needed to put it on the Maintenance Portal. I told her I had already done that several weeks ago and I hoped nobody has a fall like I did that ended up getting a total hip replacement. I should have sued them but not the type that sues, but I would probably own this complex. So, if you've read my dissertation, I would suggest not moving here. I have plenty more stories to tell, but I don't want to lose anyone's attention.

The maintenance & staff have been incredibly nice and helpful! Truly, a great community to be apart…read moreof!!

I want to express my sincere appreciation to the staff at Bayou Bend Apartments. When our air…read moreconditioning went out for two days, I was especially concerned because I have multiple sclerosis and heat affects me significantly. The team went above and beyond to make sure we were comfortable and checked on us throughout the process. Their kindness, compassion, and quick response made a difficult situation so much easier. I have never felt so appreciated and cared for by an apartment community. Thank you for truly looking out for your residents. I am grateful to call Bayou Bend home.

10/10 EXPERIENCE! ABOVE AND BEYOND!…read more WOW! I cannot say enough great things about Tony and John! These guys were absolutely AMAZING from start to finish! They handled EVERYTHING we needed done: Disassembled our bed frame downstairs. Moved the mattress from downstairs to upstairs. Moved our upstairs bed frame and mattress downstairs. Assembled our brand-new bed frame upstairs. Even went above and beyond by VACUUMING our upstairs bedroom and cleaning up after themselves! But what really stood out to me was something John kept saying throughout the process: "We would do it just like it was our own house." And let me tell you, those weren't just words! They genuinely meant it, and you could see it in EVERYTHING they did. That level of kindness, care, and respect for someone else's home is something you don't come across every day. It honestly meant so much to me! They treated our home and furniture as if it were their own, and that speaks VOLUMES about the kind of people they are! They were incredibly professional, hardworking, respectful, and careful with everything. They didn't rush, cut corners, or leave a mess behind. They made sure everything was done properly and that we were completely taken care of. And the best part? Their pricing was EXTREMELY FAIR! For the amount of work they did and the level of service they provided, I genuinely feel like we got an incredible deal! It's rare nowadays to find people who not only take pride in their work but also genuinely care about the people they're helping. Tony and John are exactly those kinds of people! I will be recommending them to EVERYONE I know! If you need furniture assembled, disassembled, or moved around your home, PLEASE do yourself a favor and hire these guys. You will NOT regret it! Tony and John, thank you both from the bottom of my heart for making this experience so easy and stress free. Your kindness, hard work, and attention to detail did not go unnoticed! You guys deserve WAY MORE than five stars!

We reached out after Ikea lost our reservation for their installers to work on our kitchen. That…read moreturned out to be a stroke of luck as we found Tony at Assembly Worx! Not only are they efficient, professional and friendly, they were able to find extra space that the Ikea planners missed. They gave us cabinets where the plan called for filler panels. The resulting kitchen is a dream with loads of space. We'd have recommended them to multiple friends and family!

Honestly Monica is so unprofessional, we applied, put the application fee just to have her playing…read morein our faces the entire time, asking her for an updated for a whole week straight just for her to keep telling us the same thing everytime "she's looking into the folder " she never once called us to update us even tho she told us she could get us in asap. Apparently people are saying she only looks out for her own kind! If y'all know what that means. We eventually gave up but guess what! She never called! Meaning she was never going to give us the apartment just wanted our application fee ! It's suppose to be low income families! Mfs so greedy nowadays tho & mind you she kept asking for the same documents we been gave her!

They are ridiculous on asking to many personal questions just to get an apartment after they had…read moreapproved you. I wouldn't recommend anyone to these apartments. They never answer the phone they will never give you answers just statements. The team in the office are useless. They might be nice apartments but the team is very bad at doing business. Never seen no apartment complex want so much personal information on anyone.

The location is okay, but the staff really needs to do better from the receptionist to the…read moremaintenance and trash service. When I arrived, the apartment wasn't very clean. During my stay, there was a lot of dog waste all over the property, which made the whole place smell terrible. The receptionist seemed like she didn't want to be there and wasn't very welcoming. The trash service was also very slow and often took too long to pick up the trash. Overall, the property has potential, but the cleanliness and customer service need significant improvement.