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    5 months ago

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    4 years ago

    Poor service they never answer.. Have been wanting to complain about bad management at Baypointe Apartments in Baytown.

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    The Diaz Team - Ernest & Valerie Diaz with The Diaz Team

    The Diaz Team

    (6 reviews)

    I have worked with Ernest and Valerie on purchasing and selling many properties over the years…read more They have been my agents for investment and personal properties. Their advice has always been in my best interest and the results of the transactions have always been better than I could have though. Whether you need an agent for buying, selling, or investment property services, I would highly recommend you meet with them first. The team will treat you like family!

    first met Valerie Diaz when I moved to Texas in 2011. Although I wasn't ready to buy a house at the…read moretime, she was incredibly kind and generous with her time, showing me around and sharing invaluable tips about the different areas. Her professionalism and friendliness left such a lasting impression that when I was ready to purchase a home four years later, she was the first person I reached out to. In 2015, Valerie helped my family and me navigate the challenging and competitive real estate market in Sugar Land. It was our first time buying an existing home, and we had countless questions throughout the process. Valerie demonstrated immense patience, answering all our inquiries thoroughly and thoughtfully. She consistently offered honest opinions and showed genuine concern for my family's unique needs and preferences. When it came time to make an offer, Valerie's deep knowledge of the market proved to be an invaluable asset. Her expertise in negotiations and understanding of local trends gave us confidence every step of the way. She was incredibly accessible and attentive, staying in constant communication and ensuring we felt supported throughout the entire process. Fast forward to 2018, we purchased another home in Houston with Valerie's help. Once again, she exceeded our expectations, bringing the same dedication, expertise, and warmth that made our first experience with her so memorable. Valerie truly goes above and beyond for her clients, and her wealth of knowledge is unmatched. Recently, I reached out to Valerie again to learn more about the current market in our area as we consider selling our home in the next year. True to form, she was incredibly informative, offering valuable insights and guidance to help us make the best decisions moving forward. Her commitment to her clients doesn't stop after the transaction; she continues to be a trusted resource. Working with Valerie and the Diaz Team has been nothing short of a joy. I highly recommend them for all your real estate needs. If you're looking for a reliable, knowledgeable, and genuinely caring realtor, Valerie Diaz is the one to call!

    NextHome Real Estate Place - Welcome to the Penthouse in The Royalton River Oaks! We broke the building record when we sold it for for $3.3 million dollars!

    NextHome Real Estate Place

    (13 reviews)

    I contacted Robyn when I was ready to purchase a home because she came highly recommended from a…read moretrusted coworker. I had an idea of what I wanted but when we met, Robyn helped me define the actual criteria and explained several areas I had not ever considered and why certain home features would be more advantageous for my needs. I never felt pressured to select her as my agent and left my first meeting with her thinking about everything she told me as an ethical realtor. I did my own research and she was absolutely right about the specific criteria we discussed. It took a few days to finalize my search and a few days after that, I had listings ready to review that met every need I had plus some "wishes." I was also very impressed because Robyn found listings that I would not have come across on my own in the specific local neighborhoods I thought I wanted. Robyn advocated for me with the sellers of the home I chose and I was absolutely thrilled with her thoroughness and helpfulness. The process was efficient, Robyn's communication was perfect, and I felt confident that I selected the right person to represent me and understand my interests. Robyn didn't waste my time showing me properties that didn't meet my needs, her communication was impeccable, and she was helpful and encouraging through the whole process. I wouldn't hesitate to hire her again and have referred several people to her. I hate moving but I wouldn't hesitate to use her again!

    not good service at all .very unprofessional and careless customer .Fist time with this company it…read moremean last time never ever hire any realtor by referral . I DEAl agent very nice but they from Florida referred veronica and told me they good service 5 star ,I believe and signed contracts at first time she her and gave her so many gilf as thanks you her.Unfortunately after took all gilf and contract signed then they gave me so many trouble, by showing proper, listing wrong information, photos not edited well ,not want verify quality buyer cause occupied property.It contacted them then broker sent Emails to me saying I am so troubled and bordering to them .I can't continue and want cancel contract then they rude to me and say pay $500 or keep contract till expired .So many Agent on the words but I am for sure no one treat customer bad like this .I the contract agent get pay when house is purchased final .I agree pay them $500 extra plus 2% commission after house sell completely by Title company only .Also during the conversation to contract Veronica told me cause they have to pay fee to the referral IDEAL agent that why charge extra $500 cover those fee.I understand and say ok no big deal I think my mind if they hel me sell and smoothly then I will gave them bonus .But omg can't believe waht ever they say never become true. I have no choice they don't terminate contract event I sent letter and they ignored,I file complaint to HAR they told me sent to the TREC state Attorney license commission that is only way I can do . They off my property on the market but they not termination contract that is not kind at all . I wish at beginning never see or signed contract to them it is my lesson have to carefully .........

    Texas Star Realty And Property Management - Houston, TX Skyline

    Texas Star Realty And Property Management

    (3 reviews)

    Kathy and Rich are very professional and helpful. They answered all my questions and I couldn't ask…read morefor any one going more above and beyond then they did. They always help as much as possible and I highly recommend them.

    I think Richard and Kathy of Texas Star Realty are great. They are professional and ethical. The…read morereview at the bottom was targeted at me as I am an owner of many units and they represent me. If anyone has any questions, I would be delighted to answer. I have been very happy working with them and they really care to do good work to represent my family and the tenants. They absolutely do background checks and I even approve all tenants. In one case, one tenant was accused of being a drug dealer. That is false. The tenant has a son that was not on the lease and the son was suspected of that and after going through proper procedure they were evicted. They have teams to help with repair work and maintenance service at competitive prices. We are not slumlords. I am very offended by anyone that would call me that. I spend a lot of money monthly to do repairs on my units but unfortunately the HOA dues in this particular complex are crazy high and keep going up and there were months that I was taking a loss. Kathy and Rich did the best they could to help everyone involved even though it was an impossible situation. Fortunately, the HOA board realized the dues were too high and reduced them back to the previous rate. I highly recommend Kathy and Richard from A through Z for all your real estate needs. They handle even the most difficult properties in the most professional way possible. I feel very fortunate to have them as a part of my team.

    Gatesco - propertymgmt - Updated May 2026

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