Great amenities and garage Great location…read more Beautiful groups Double check autopay works there's some issue with the system

I would give these apartments -5 stars if possible!!…read more WARNING: Avoid residing in unit 1302 as it is situated above one of the leasing agents, also known as Fatima. first and foremost I used to be a tenant at apt 1302 from nov 2023 - april 2024. the leasing agent ms fatima was the one who leased us our unit above her apt knowing we have a 2 year old and a 11 year old. the first day we moved ms fatima had the nerve to tell us to keep it down even though we are moving. as we get settled within the first two week we were getting disturbed by fatima and her boyfriend banging on their ceiling to alert us that we are being too loud. my spouse knocked on their door and attempted to let them know they can always text us or knock on our door to let us know we are being too loud rather than scaring my children with their constant banging on the ceiling. Even simply walking was a noise complaint for them. it got so bad that they started calling the courtesy officer to come to our home and flash their lights into our apt. the reviews from google shows that this has been an ongoing issue for sometime and unfortunately corporate fails to hold them accountable. not to mention Clark finds it acceptable as a manager of an establishment to think it's ok to yell at their tenants. SPECIALLY WOMEN. This Mr Clark man had the audacity to yell at me because he had a problem with my dad parking next to my gargage to pick up my son. the fact that he think it's ok to yell at me infront if my child and my father it upright unprofessional and dispicable. I am a manager at an establishment myself and I could not phathom yelling at any customer or tenant in this scenario. we have reached out to cooperate but yet has failed to hold their employees accountable. these apartments have been a living hell for me and my family. I hope no one ever has to deal with what we went through. especially for a family with little children. long story short we had to be let out of our lease due to harassment. mind you we were let out of our lease therefore we were not in the wrong. only saving grace is ms angela!! Thankfully we have moved into a house where we no longer have to worry about getting harassed. 0/10 recommend!!!!!!

I absolutely love this community and the staff! The positive reviews are 100% true. My leasing…read moreagent was Michele A. I have never had someone who was so helpful and she remembers the little things about you as an individual. You're not just another person coming to look/lease. You are family, and they treat you as such here. My home is new and has all the features that I wanted and then some. The community is cozy and has phenomenal amenities! I'm extremely happy that I made the choice to move here.

Management needs improvement, assistant manager, Mary is incredible, as well as the maintenance…read morecrew Dee and Brad, but Jaylyn and Shaniqua I have had many issues with. I have had to contact corporate in reference to them. I did speak to Shaniqua this past week about Jaylyn and her using derogatory language to me, so we will see what happens. Hopefully this is taken care of, if not back to corporate. It's not professional and when you see that everything is being done by the assistant manager as well to me this is also very unprofessional. So, hopefully this all gets straighten out and quickly. There is a lot more, but I will leave this here.

Mary is absolutely amazing she went out of her way to help me many times. She is such a blessing…read moreand so kind. And I love my apartment she made sure it was ready and presentable at time of move in. Thanks Mary!

My daughter and I went and had my grandson in a car seat and we put him on the floor because the…read morechairs didn't seem safe to put him in all the older lady that seat us was staring at us then some of the other employees were also staring at us we felt so uncomfortable and couldn't enjoy our meal

***update as of Sept 2021***…read more My review was based upon the old management. Since then, they have gotten a whole new team and got rid of the previous people in the office that I thought wasn't the greatest. I came in to speak to the new manager (Jasbir) about my situation of being behind in rent due to losing my job bc of COVID, and to be honest, I was scared. I thought I was going to be evicted. Jasbir reassured me that she wanted to sit down and have a face to face meeting to talk about what's going on with my job/financial/rent situation. She heard my concern, did not judge my situation, and even helped connect me with other community resources for issues I was experiencing. In addition, Jasbir even confronted me about my previous rating/review lol. I was embarrassed as I have written that a long time ago and things have definitely changed. Power washing update: according to the manager, they power wash the exterior twice a year. And 2 months ago they power washed the breezeways. Although, my door needs to be repainted, they are listening to our concerns and definitely making the necessary changes.

This place sucks. They raise the rent and EVERYTHING got worse. FK these crooks. Do not. Do notttt…read morerent here. I cannot wait to leave this place and go to a place that is actually nice cause for what theyre charging here you can go anywhere. If u rent here. You will regret it. Thats why they raise the referral for this dump. Do not be fooled. Criminal fraud is goin on here.

Ms Maddie is the BEST she gets the 5 stars and the maintenance team are 10/10 they always come…read morethrough! On the other hand the new manager Diana is very unprofessional, rude, and in the opinion of my neighbors and I, racist. I've been here for 8 years and never had any issues, with the front office staff or neighbors, it's been quiet and peaceful. Once the new manager began myself and many of my other neighbors began to have issues with the front office that we've never had before. In the past few months she's been here there has been a lot of new foot traffic, and a lot more busy outside than i am used to. Again Ms Maddie makes the experience great so if you decide to move here talk to Ms Maddie she is one of a kind!!

This place is magnificent the management team and maintenance are amazing doesn't take more than a…read moreday to get anything I need fixed , property is clean the pool is well maintained I'm happy to live in this community.

The maintenance & staff have been incredibly nice and helpful! Truly, a great community to be apart…read moreof!!

I want to express my sincere appreciation to the staff at Bayou Bend Apartments. When our air…read moreconditioning went out for two days, I was especially concerned because I have multiple sclerosis and heat affects me significantly. The team went above and beyond to make sure we were comfortable and checked on us throughout the process. Their kindness, compassion, and quick response made a difficult situation so much easier. I have never felt so appreciated and cared for by an apartment community. Thank you for truly looking out for your residents. I am grateful to call Bayou Bend home.

Honestly Monica is so unprofessional, we applied, put the application fee just to have her playing…read morein our faces the entire time, asking her for an updated for a whole week straight just for her to keep telling us the same thing everytime "she's looking into the folder " she never once called us to update us even tho she told us she could get us in asap. Apparently people are saying she only looks out for her own kind! If y'all know what that means. We eventually gave up but guess what! She never called! Meaning she was never going to give us the apartment just wanted our application fee ! It's suppose to be low income families! Mfs so greedy nowadays tho & mind you she kept asking for the same documents we been gave her!

They are ridiculous on asking to many personal questions just to get an apartment after they had…read moreapproved you. I wouldn't recommend anyone to these apartments. They never answer the phone they will never give you answers just statements. The team in the office are useless. They might be nice apartments but the team is very bad at doing business. Never seen no apartment complex want so much personal information on anyone.

The location is okay, but the staff really needs to do better from the receptionist to the…read moremaintenance and trash service. When I arrived, the apartment wasn't very clean. During my stay, there was a lot of dog waste all over the property, which made the whole place smell terrible. The receptionist seemed like she didn't want to be there and wasn't very welcoming. The trash service was also very slow and often took too long to pick up the trash. Overall, the property has potential, but the cleanliness and customer service need significant improvement.

Absolutely, positively, LOVED living here. From the amenities, to the office and maintenance staff,…read moreeverything was well taken care of and well managed. It's nice to have so much space to live but only have about a 20 min drive to the city. Of course, Sugar Land has enough in the area for ANY of your needs, you'll never have to go 15 minutes away and want for anything. I'd live here forever if it were up to me!

I toured these apartments hoping to live in Fort Bend Co, but the unit that was shown wasn't up to…read morepar. The unit that I was shown was extremely outdated with carpet throughout and holes in the walls. It was the ugliest apartment that I've ever laid my eyes on in all of my life and living. The carpet had stains in some parts and some parts not. The living space was spacious, but the dining room area was carpeted and was pretty tiny. The bedroom was carpeted and small. The cabinets was unpleasant brown color with tiny holes in it. It looked like the last person who lived there was punching holes in the walls. In the closet, the door of the closet had a huge hole. I told the leasing agent that and her response was, "yeah, they got holes in this place!" The balcony was not cleaned and had a bird nest with cobwebs and bird poop everywhere. The leasing agent saw that and said, "oh, the maintenance guys haven't cleaned this yet". That right there shows me that the maintenance ain't about shhhh-. The leasing agent that showed me the unit was a cool chick. I even saw a really cute guy that lives here, but I decided against living here since the units are very expensive and outdated, all that carpet is a turn-off, and they had the audacity to show me an ugly unit.