I've been living here for the past 3 years and the service is phenomenal! The groundskeepers and…read moremaintenance crew are super nice and provide amazing service! The front office crew is just as amazing!! I've lived at 3 apartment complexes before moving here and I've gotta say this place is the best!! To anyone moving to the Sugar Land area, I HIGHLY suggest living here!!!

Over the last 30 years since my first job, I have lived in many places across united states - from…read morenorthwest to southeast. This apartment complex turned out to be the best. I have never seen such fabulous and prompt management. I lived here from 2009 to 2012 and now from 2021 to 2024. I have nothing but respect for the whole staff and their diligent work. Response to any service call is extremely fast.

I toured these apartments hoping to live in Fort Bend Co, but the unit that was shown wasn't up to…read morepar. The unit that I was shown was extremely outdated with carpet throughout and holes in the walls. It was the ugliest apartment that I've ever laid my eyes on in all of my life and living. The carpet had stains in some parts and some parts not. The living space was spacious, but the dining room area was carpeted and was pretty tiny. The bedroom was carpeted and small. The cabinets was unpleasant brown color with tiny holes in it. It looked like the last person who lived there was punching holes in the walls. In the closet, the door of the closet had a huge hole. I told the leasing agent that and her response was, "yeah, they got holes in this place!" The balcony was not cleaned and had a bird nest with cobwebs and bird poop everywhere. The leasing agent saw that and said, "oh, the maintenance guys haven't cleaned this yet". That right there shows me that the maintenance ain't about shhhh-. The leasing agent that showed me the unit was a cool chick. I even saw a really cute guy that lives here, but I decided against living here since the units are very expensive and outdated, all that carpet is a turn-off, and they had the audacity to show me an ugly unit.

To be quite honest , I think it's very sad and disappointing that this building allegedly has…read morehorrible surveillance. Tenants have not always been safe here . Lack of security. Rest in peace to Mercedes Morr . I truly hope you guys have made changes to ensure tenant safety since her tragedy .

I have lived here for almost 2 years and just re-signed my lease for another. It has been overall a…read moregreat experience. Move in was simple, normal wear & tear, the apartment is cozy with a good size closet & laundry room. There was a lot of construction (almost a whole year long) when I moved in and I would have appreciated a heads up. Maintenance has always been amazing, they are quick & so nice. The pool area is always kept clean. The gym could use an update or two, it has been the same for years, no stair-stepper or rower but other than that it has the necessities. A few cars here have had tires stolen & I even had shoes stolen from my front door. Things like this can happen anywhere & I do feel relatively safe living here. Most other tenants here are very friendly. Would give 8/10 stars.

The management of this appartment is super nice and supportive. Maintenance is on time. Enjoying…read moreevery day living here. Time to time they throw party on big occasions. Worth living here.

This place is Amazing!! My mom getting a lease…read moreCan't wait to enjoy that view and pool with her!

Arista Riverstone, a senior (62+) apartment complex in Sugar Land, has been my home for the past…read moreseven months and I could not be happier with my choice. Arista features a wide variety of amenities and activities that, coupled with its fine Riverstone surroundings and shopping facilities, contribute greatly to the quality of life that appeals to me. For example, the property includes pickle ball and bocce ball courts as well as a wonderful swimming pool. Immediately next door is a spacious recreation center that includes tennis and volleyball courts, and a half-mile paved walking/biking trail. To foster interaction among residents, Arista distributes a monthly calendar of events of various types. Arista Riverstone is everything I was looking for in a senior community to call my home.

Best Apartments in terms of locality, maintenance and the Front Desk staff especially Laura is just…read moreawesome and so helpful. You got a problem with anything in the apartment or any service issue - just name it and they will go all the way to make it a pleasant experience for you and before you will know, your problem is gone. With the new LED lights, Dog park, new postboxes and all those wonderful look and feel to the complex, its a wonderful experience to stay in here. Good going team!! Keep it up :)

Worst apartment condition I've seen when I moved in, the unit was infested with roaches and someone…read morehad left marijuana in the cabinets. It hadn't even been cleaned. When I told the leasing office, they offered me another unit but it also had a bad roach problem. The bugs never really went away, just became less prevalent. There has also been a problem with cars being broken into since I've been here, which has been 1.5 years. There's security gate is usually not working correctly or just left open, leading to cars actually being stolen at some points. There is a trash pickup service but they basically don't follow their own schedule, which leads to fees and piles of trash being neglected for long periods of time. This place is also expensive for what it is and what it offers, I never felt like I was paying an appropriate rate based on what I've seen others pay for their apartments

Hello, all you apartment seekers, I just wanted to say how much I have enjoyed my stay here at…read moreCrystal Falls apartments. There are a few reasons why I'm writing this review and it's all about the people who live here as well as those who's job is to make sure that we as tenants feel appropriated by staying focus on our needs in relations to timely maintenance when needed. The office staff, Elly and Audria, are by far the best at communicating with me when there's any issues or needs. Feeling grateful HF

(Copying my review from another site. I can't improve on my best work!)…read moreShort version: This is a great apartment complex, in a great location, with great staff, in a safe neighborhood. You'll need to get on the wait list to move in because nobody wants to move out! Long Version: This place is great, a real diamond in the rough! Here are a few reasons why: LOCATION: You're on the corner of 59 and 8, so within 3 minutes you're on a highway to wherever you want to go. You're close enough to midtown and downtown to work there without undue commute to a major city's downtown, but far enough away to avoid the insane downtown rent and costs. However, you're also close to (ie, basically in) SugarLand, which is seeing great growth right now. Pearland and Katy are also easily and rapidly reached. SECURITY: Looking at crime heatmaps like Spotcrime or Trulia you can see this is an area of low crime, an extension of the greater SugarLand peace and safety. To the north and east several blocks gets a little rough, but it never really comes down here. Now, what you won't know is that when I first moved here this apartment and the houses across the street were a mere finger of safety. In 4+ years it has gotten safer, cleaner, and nicer in the surrounding areas until it is the nice neighborhood it is today! Another thing you won't know: When we DID have a crime (A... SINGULAR... JUST ONE), neighbors were just swarming out to respond to the noise. I was out in 30 seconds and I was late to respond. It was very heartwarming and made me feel very safe to know that if something does happen, my neighbors will come out in droves to help. And again.. the ONE crime in 4+ years. That's the least rate of crime I've experienced in any of the 4 major cities I've lived in--and I lived in DC! LANDSCAPE & GARDENING: The office manager, Audrea, and the core maintenance staff William and Joe, have made sure to keep the landscaping and gardening up and even improve on it. We have two live ponds in which a family of turtles live. Turtles. Actually alive, swimming and sunbathing. It's great! There are GORGEOUS trees shading the walkways around the ponds and swimming pool, as well as some nice flower beds in season and other growing plants. MAINTENANCE: I haven't had many maintenance issues, especially given these apartments are not fresh new buildings. When I do have an issue, it's addressed promptly, professionally, and courteously by William and Joe. I've had the occasional delay on non-critical issues, but even when my AC unit destroyed itself they made good by bringing some portables in. Additionally, in 2016 after the massive flash floods that hit Houston that year there were some major upgrades done to the foundations and then to the windows, roofs, and all the exterior elements. This wasn't reactionary, nothing had happened to the buildings... this was just wise maintenance and proud ownership. The hurricane in 2017 proved the wisdom of those upgrades. We were an island of calm. MANAGEMENT: Speaking of staff, through a couple management changes we've kept Audrea and the core maintenance staff. That leads to a continuity of service that has been unchanged--ie, great. The management company changes have largely just been administrative, and they realize that Audrea and the maintenance guys William and Joe are one of the big reasons to live here. I'm never left waiting and I'm never treated rudely--even when I'm being ornery and demanding and honestly would have deserved it. Since 2015 or 2016 we've been with the same management company, and the manager Elly has proven she understands what sets this property aside from the surrounding ones: Quality staff who can uphold standards. Nice work! RENT: The rent is VERY competitive, and in fact some of the lowest I've seen for comparable commutes to Downtown where I work. You can get a 2x2 here for what a small 1x1 downtown/midtown costs. This does lead to about the only downside: You will almost certainly have to get on a wait list to get an apartment here. Nobody wants to leave, and everybody wants to move in! Also this is one of the few places I've found in secure neighborhoods with studio apartments. Sadly, the studios and the smaller 1x1 don't have W/D hookups, but the larger units do have Washer/Dryer hookup! I really hope this has been helpful!

I have a 2 bedroom apartment for my daughter and I. Not only do I wish the kitchen cabinets could…read morebe bigger (I can't even fit my pots in there) but there is a serious roach problem. I sprain home defense multiple times and raid, also pet control came 3 times already and I've only been living here since March. Unfortunately the roach problem has not gotten any better and I don't know what to do. I feel like I don't want to sleep there or cook there or live there sometimes...

I love my new apartment, I was very excited moving in and it met the expectations in every aspect…read more The area is nice peaceful , neighbor-friendly , and on top of that staff is also Great!!

They find different ways to scam the residents every day. Over charging without reason is their…read morefavorite thing. New year new way to pay rent - the last website would give rewards and possible discounts on rent and there's a sudden switch in how we must pay. What's convenient about an extra $25 just to pay my rent ??? This place is horrible. Rude, moldy, roaches, unfinished apartments being sold off to the highest bidder.

The "not in our system" reply might work for casual complaints -- but not for documented tenants…read morelike me. I have emails, invoices, my lease, and corporate contacts on file. You know who I am, and you know the charges are disputed. Let's skip the gaslighting - you have a documented history of doing to innocent tenants here on Google Reviews (to manipulate and discredit valid reviews) So let's stick to the facts -- or I'll let the Texas Attorney General and small claims court handle it. So yes, I lived here from 2022-2025. This isn't a negative review - it's a legal issue now. I'm leaving this review to share my experience with the move-out process at Stella at Riverstone, particularly regarding unsubstantiated damage charges and poor management accountability under the direct management of Caitlyn Dethloff, whose oversight and documentation practices I have formally disputed. Despite leaving my apartment (#5202) in excellent condition, I was charged for the following: Damage (Shower Restoration) - $50 Damage (Generic) - $50 Shower Resurfacing - $130 Glass Restoration - $145 When I requested proof, I was initially sent photos from an entirely different apartment (#8207). This is a serious breach of documentation protocol. After I brought this to their attention, I was told it was an "email mix-up" -- but the charges still stand. No time-stamped or unit-specific photos from my actual unit (#5202) have been provided to justify these fees. There was still food in the fridge in the photos - "Borden Milk" - i've never purchased Borden milk in my entire life. They essentially used photos that weren't even from my apartment. (Update: they did send photos from my apartment after asking and waiting - I attached photos from my apartment) however many of these charges appear to be for normal wear and tear -- which, under Texas law, is not legally chargeable against a tenant. For example, shower use over time or light wear on surfaces is expected in a lived-in space and should not result in repair charges unless excessive or negligent damage is proven. I spoke directly with Saundra Alexander (leasing agent) and Jacqueline Saravia (assistant manager), and while they were polite, they were ultimately unwilling to acknowledge the documentation error even when I cited Texas Property Code and requested proper evidence. I've since escalated the issue to corporate (Rebecca Nelson) and filed a formal complaint against this fraudulent and blatant mistreatment. I am preserving all photo evidence and documentation as part of a potential legal case under Texas Property Code § 92.109(c) Texas Property Code § 92.104 - 92.109 covers security deposits and damage charges: A landlord cannot withhold any portion of a security deposit for damages that result from normal wear and tear. After multiple attempts to clarify the charges, I am compelled to initiate this written demand in accordance with my rights under the Texas Property Code § 92.104-92.109. 1) Improper Evidence Provided: I received photographic documentation from their office allegedly supporting these charges. However, these photos were from unit #8207, not my former apartment (#5202). This error significantly undermines the credibility of the charges and constitutes a procedural failure to provide valid documentation, as required by Texas Property Code § 92.104(b). 2) Failure to Justify Charges as Beyond Normal Wear and Tear: Under Texas Property Code § 92.001(4), landlords are prohibited from charging tenants for normal wear and tear, which is defined as deterioration from the intended use of the dwelling without negligence or abuse. 3) Potential Bad Faith Retention of Security Deposit: Per Texas Property Code § 92.109(c), a landlord who retains part of a security deposit in bad faith is liable for: Three times the amount wrongfully withheld A $100 statutory penalty Court costs and attorney's fees

Living at Camden Plaza was wonderful! The apartment and facilities were always spotless. The…read moreoverall experience was very positive. I moved in and I have no regrets whatsoever. Rossie Gonzalez, Ramon, Kaitlin, Isabel, Kirby, and the entire maintenance team are all very helpful and kind. The location is great. I requested a transfer to Austin, and not only did I save money, but both the Camden Plaza and Austin staff made the process very easy and stress-free for me. I'll continue living at these properties because of the dedication from the staff and how welcome they have made me feel.

I offer you my cleaning service,Good price. For empty…read moreapartments and occupied apartments

Apartments are full of bugs, roaches, there are cracks, holes in cabinets and kitchen counter tops…read more My children and I woke up to roached crawling on our head! Poor customer service! I made multiple attempts to call the manager, left her multiple messages, she never responded. Upon moving out, I cleaned the whole apartment and vacuum both the living room and all the bedrooms. The blind in the living room were in good shape. The assistant manager Alex informed me that my whole deposit of $250 will not be refunded to me because there were roaches all over the apartment, therefore, they charged my $150 to clean up the roaches, a utility bill from 2 years ago and the blinds were messed up. I asked Alex, "How is it my fault that there were roaches in the entire apartment, I moved out more than a month ago?? Alex was not able to answer my questions, she kept saying that she will email me pictures and the ledger showing the utility bills that I owe 2 years ago upon moving in. What Alex was telling me made no sense, so I called her out on her lies. She then stated, "Well I will send you pictures of the blinds that were messed up, the roaches all over the apartment as well as the 2 months' worth of bills from 2 years ago. I replied, how do I know the picture are from the apartment I was renting? Alex replied, "All I can do is sent you the email with the pictures". I moved out more than a month ago, I still have not received an email with the pictures of the roached in the apartment, the messed-up blinds and the ledger showing the two months' worth of utilities I still owed from 2 years ago. DO NOT BE FOOLED BY THEIR SPECIALS, THIS IS NOT a LUXURY APARTMENT, IT'S FULL OF ROACHES AND OTHER MAINTAINCE ISSUES. THEY LIED AND MADE-UP STUFF TO KEEP MY FULL DEPOSIT. ALEX IS A LIAR AND MANIPULATOR. THIS APARTMENT COMPLEX IS A FRAUD, IT'S A COMPLETE WASTE OF MONEY. I DON'T RECOMMENT ANYONE MOVING HERE, LOOK FOR ANOTHER APARTMENT SOME PLACE ELSE!!

A year later and I'm still here because rent is high and I think they know that which is why they…read morereally don't care about paying tenants living conditions but they will slap that late fee on the minute you are late .... I'm going to post pictures and videos when I wake up ..... ppl have stopped posting reviews because nothing gets done I feel like I'm stuck because moving is not an option I'm kicking myself because I still have to pay rent on time... they don't care I wish I could give no stars