We newly adopted an 8 month old catahoula mix puppy with lots of energy. Lots of energy is an…read moreunderstatement! When we first adopted her she did have trouble getting into the car and new places. I had time getting her to go in the door of Snuggles and Hugs. Darrell took her loved on her and Penny felt relaxed right a way. Now she runs to the door and and can't wait to see her friends there and get play time in. She also has no problem getting into the car now cause she thinks she's going camp. Darrell and Nancy you do an excellent job! Thank you for loving on our pets when we can't be there! The facility is extremely clean and always smells great!

Just dropped off my two dogs at the Snuggles and Hugs dog boarding and day camp place in Oak Ridge…read moreNorth. I really liked the owners and thought they were very caring individuals. I will let you know how it went when I pick the dogs up this afternoon. Their rates are on www.activedogcamp.com. We had been using PetSmart Hotel and there you have to pay for every little additional item...ie treats, playtime, etc.. At Snuggles and Hugs it is all included. They texted me photo's of my dogs playing and working dog puzzles. (didn't even know there was such a thing.) We had to bring our dogs there for an interview last week which I wasn't crazy about but am so GLAD WE DID. They told me things about our dogs that explains how they relate to each other. It made sense! Also used the interview to determine what type of dogs they can play with or interact with. Again it made sense! PetSmart had decided our dogs were Aggressive and wouldn't let them play with other dogs. They have never bitten or snapped at any other dogs or people so I didn't agree with PetSmart. The Snuggles and Hugs guys introduced our dogs to different dogs in a controlled situation to see how they would interact. I'm excited to have found these guys....and I think my dogs are also. Very happy with Snuggles and Hugs.

This clinic uses the Merck NOBIVAC NXT experimental self-amplifying mRNA rabies shot. Not tested…read morebut most likely going to shed on to the humans near them with unknown side effect. There are three (3) other Rabies vaccine types that have been around a long time with real dead virus, not new mRNA technology with no research or experience to back up its safe and effectiveness? The Oak Ridge Animal clinic front desk person is nice, but the VET Dr. was arrogant and was clearly angry when questioned about the use of this Merck brand Rabies shot and was quick to say it was state law.... it aint State law to select a new technology rabies vaccine but their choice. There are at least six other options available. This Vet had no solution other than telling me they would not do the Neuter without this shot. That was the end of that. Made my decision to move on quicky easy! Thank you, Oak Ridge Animal Clinic, for driving a customer away. I took this experience as a lesson as a consumer to do my research and make MY choice on where to trust my Shiba Inu puppy. The puppy has no choice so its my job to try to make a decision with the least amount of risk. This VET was no help in that effort. I was able to find another nearby VET who was very open and transparent and willing to discuss options. What a refreshing difference. Now I have a place to go for VET Service.

My personal relationship with ORAC began in the 90's with my parents bringing my childhood puppers…read moreto a particular vet tech they had there. I contacted the vet this morning to schedule an appt. Was told $82 for the exam with the clause that the vet may or may not charge for the exam. Confused by that statement I asked for a further explanation of this. Apon explanation I advised that it didn't sound right, and proclaimed that there may be a misunderstanding as what you just said sounds like a scam. I paraphrased what I thought she MIGHT be trying to explain as: During the exam if it's determined Euthanasia is the right move or in the best interest of the animal we won't charge, however if a viable path to vitality was determined an exam fee would be collected. She stated that was NOT how it worked - our policy requires all animals to be examined annually. Advising they would have to perform the exam to determine if an exam would be needed for the Euthanasia procedure. She again advised it's up to the vet. I asked if I could speak to vet to find out, and she advised I was speaking with the vet. The conversation then devolved to someone saying 'our policy' instead of reaching an alternative path or resource with the animal's quality of life in question. Nice job showing those true colors; malice or ignorance? Either way it's the quiet part out loud. Because if you lived down here instead of the soap box your standing on, you'd already have an alternative path to advise in euthanasia situations where yours isn't the right option but the soul in question is still in need, it's called compassion, critical-thinking and empathy - it allows you to solve things that benefit those other than yourself. My good boy is the sweetest boy, he doesn't deserve an old boy's pain because he's a got a poor man with some limitations, this isn't the first time my interactions with you left me feeling either mislead or made me feel like a pariah. I remember a story about a dentist that would check your blood pressure, swipe your card from the chair, then show you their written policy of not conducting the procedure if your BP is in a given range while ushering you out the door. Now I've got a similar story for the water cooler when something like that comes up. My connection to ORAC dates back 60+ years. Yes, I know they haven't been around THAT long but hear me out. The clinic my grandparents took their pets to in the 60's and 70's recommended a vet practicing in the Conroe area when they built in the Rayford Rd. area in the late 70's. This vet eventually recommended a vet tech at ORAC sometime in the 90's. It's quite an old torch that's been passed down and around, and today I'm putting it out and wanted to alert you, citing todays interaction as the final straw.

Took our fur baby for her first time visit to get her nails…read moretrimmed. The welcoming hospitality and quick service with a satisfying mani-pedi for my baby made our experience worth coming back. This will be our spot when services are needed. Thank you!

Nails were just tipped, not cut. Ear hair wasn't pulled. Face was almost untouched. Body cut was…read moreway longer than I requested. Groomer was not familiar with grooming a Yorkshire Terrier.

We've recently switched to this hospital within the last year for his check ups and vaccinations…read more Over the past few weeks we've had to bring him due to anxiety and ear infection. The front staff, vet techs and the doctor are all amazing, friendly, welcoming and thorough with their treatment! So far our experience has been great :-)

I have had issues with finding a good vet's office so based on their Yelp reviews I called Cole at…read moreLegends Ranch. Part of my problem is that I have a Great Dane, a little over a year old (and I'm embarrassed to say), that I have not socially acclimated well. I called the clinic ahead of time and asked about their waiting room area because this had been an issue with my last vet's office. I explained my circumstances and they said call us in the parking lot when you arrive and we will let you know when a room is open so you can take him right in. I arrived 15 minutes early and they did just as they had promised. The wait to see the vet tech was a little long but she apologized and said they had an emergency that morning so they were running behind. I can understand and appreciate that. The tech advised me of the packages and what was recommended but not necessary and even waited while I called my boarding facility to see what they required for his future stays. They took Brutus into the back to weigh him and a few minutes after asked me to come back to help get him on the scales. I managed to coax the front half of him on and 2 of the vet techs helped "load" the back end of him on. He was 156.6 lbs so it was no small feat and I appreciated the two ladies' efforts. Dr. Martin was great. Super patient with administering the vaccinations and advising me on my puppy's care. I had asked for my boy's nails to be dremmeled. Here's where they really showed that they care about my business and taking care of my pet. Brutus wiggled, squirmed, turned over a chair and did everything he could to get away from the three of us and having his nails trimmed. After about 10 minutes we finally got him calmed down enough to basically accept his fate. lol If you care about good customer service and making sure your pet is in the right hands I highly recommend this vet clinic. They have won my business after a year's search.

We have been using Camp Bow Wow for a couple of months now (Katy & The Woodlands Locations). What I…read morelove about this place is the convenience. I can just show up and drop off my dog without calling lol. The check in process is super quick and simple. I am able to drop off my dog without having to rush to work. I enjoy watching the cameras throughout the day to see how much fun he is having with the other dogs. When he gets home he is super tired from all the playing. People laugh when I say I bring my dog to daycare, but hey it works for us.

Is not the greatest quality, people who work there are just spraying the dogs and not letting dogs…read morebe dogs (play around) My pit continues to get skin irritation from here so I'm not sure what cleaning supplies they use or if it's pet friendly

Canceled my appointment twice, last time at 8 pm the night before, but they want 24 hours if you…read morecancel. Boo.

Absolutely love this groomer! I have taken my Shih Tzu's to other places and they've been…read moretraumatized by the lack of patience of the groomer just trying to get another dog done. Ms. Beth took wonderful care of our fur babies (we have 4). She was honest when I brought one of mine in for a grooming and he was matted beyond grooming. I'll admit, I brush my dogs but definitely not as often as I should (life happens and we get busy) and for that I couldn't blame Ms. Beth for having to take his coat down shorter than I'd have liked but I totally realized that was on me. My fur baby was much happier with a short haircut than the knots up against his skin.

I've been using HAH for over a year in a variety of roles. They are caring, reliable and have…read morealways done a great job with my two dogs.

We were just dropped as clients because our only use of this service was when we needed vacation…read moreassistance and did not take advantage of their daily walking service. Seems ashame.