When the service rep tells you have a transmission problem you're not always comfortable hearing…read morethat. I can tell you from my experience that Bob and his staff know how to take worried customers and put them at ease. Their work was exceptional and they stand behind what they do. Plain and simple! I recommend them highly....Robb "Doc" Kovaly

In my opinion... the absolute worse possible place you can take your car for service... CUSTOMERS…read moreBEWARE. Brought car in for an axle replacement on a 2009 chevy malibu. Tried to charge me $280 for a seal replacement ( mind you seal has to be replaced once axle is removed and seal only cost $28 THEN.. once home, I noticed my new impact wrench, and OBD2 scanner was missing out of vehicle. SMH The topper is that my car came back BONE DRY with NO oil in it. Positive car was fully topped off as I had just stopped in for a fluid check at valvoline. Maybe someone came at night... stole the tools, and drained my car bone dry of oil, OR something nefarious has transpired. Avoid this place at all costs unless you have video recording... capturing ever angle of your vehicle.. incessantly.

I have now taken my 2016 Chevy Cruze there twice now and both times have been in and out quickly…read more Friendly service and very polite. The guy today even apologized for getting to me a little slow because he was helping someone put some air in their tires without getting an oil change. Still in and out in about 10-15 seconds.

These guys are quick and polite, I'll be back.A full synthetic oil change was $60 with all fluids…read moregetting topped off.

My Carvana purchase had a bad transmission. Ace worked with Silver Rock (Carvana's service…read morecompany) and replaced the transmission. My dealings with the employees were courteous and professional.

We have been using Ace Transmission for many years. Their service has far met our expectations…read more They go over and above to ensure our vehicles are fixed properly. We had troubles with an older truck and they worked diligently until the problem was solved. Not only do they do a great job, but the employees are kind and courteous. Thank you John and Arick for being someone we can trust with our vehicles!

Horrible!! Absolutely DO NOT recommend. My car had significant issues after getting an oil change…read morehere. When I came back to the business to see what was wrong, they denied seeing anything. I then took it to a different place where they opened my hood and immediately saw that Vavoline had unplugged my mass air flow sensor!!! Wish I could give them 0 stars.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Grand Rapids.

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

The team was great to work with! Scheduled an appointment and within a few hours of opening they…read morehad a diagnosis and were working on the repair. I'll definitely be using them for future servicing. The pricing also seemed fair.

I visited on Monday morning, Feb 2, to determine if they could help me with a loose flap near the…read moretail pipe. Cory immediately had a technician check the problem...fixed it and also a loose flap in the front, that I didn't even know about! Did not have to schedule, etc...problem took care of that morning, while I waited a short time in the comfortable waiting room with several offers of coffee. As a walk in! And, no charge!! All done with great care and with a smile. Kudos to Cory and the Christian Brothers staff. Their name certainly exemplifies the service provided. I recommend Christian Brothers 110%. They are awesome!! Thank you!! Beth E

Service was done quickly, appointment time was close to estimated time, A+ They are a little…read moreexpensive and not a great choice of tires for my car 2010 Scion XD...Service done was tires and then a repair to one of the tires from a nail.

Would NOT go here. Appointment time at 1030, at 1135 they hadn't even pulled my vehicle into the…read morebay to begin working on it. Based on other reviews I've seen this appears to be common practice, overbook, over promise, and under deliver. I have 5 fleet vehicles I've maintained here for years, looking elsewhere for service now.

Shoutout to Cristina at Firestone for being the real MVP. After my husband sent me to place number…read morethree with his wheels and tires (because apparently this is my life now), they stepped in like a pit‑crew angel. They figured out what I needed faster than I could explain why I was even there. If your spouse sends you on a wild tire chase, and you have NO IDEA what your doing go to Firestone and find Cristina. They'll fix your problems and probably your mood.- they did mine - saved the day on a Sunday afternoon!!

Seriously fuming...after a previously good relationship with a Firestone shop, out of state where I…read moreused to live, I decided to try this location for an oil change. Because I wasn't certain on the type of oil that I needed, they must have assumed that I was just a dumb, gullible woman, because as the work was concluding, I was told that I needed a new serpentine belt. I immediately knew that this was a lie, because I had a new one put on just a few months ago before I moved. I am really sick of dishonest car repair shops. Isn't there already enough work to go around that you have to cheat your customers to make more money? I will NOT be back to this Firestone. "I believe that fundamental honesty is the keystone of business." Harvey S. Firestone

We own an older vehicle that has served us well for years, a 2005 Toyota Matrix with over 220K…read moremiles. Bel Air has performed service work on several of our cars for the last 15 years. It's always been a good experience! Adam and his team were incredibly helpful and proficient when I arrived, with the paperwork ready to go. I received their estimate within two hours. They completed the work on my car the very next day. Bel Air offered a price that was significantly better than other quotes I received from various auto service centers in the area. They even conducted a quick safety inspection. The car runs wonderfully; the brakes are in excellent condition. I wholeheartedly recommend this team for their efficiency, professionalism, and follow-up.

We have taken our cars to Bel Air for a few years now and we have always had a positive experience…read more We have always felt their repairs and prices are fair, they are fast, and service is good. You always get a call once they diagnose the issues, they go over pricing, and willing to give you options. We always drop off at night and I get a call the next morning with the diagnosis - they are quick! We have always been happy with Bel Air and will continue to use them for all our auto needs

Saved me 600 hundred dollars and figured out what was wrong with my transmission…read more :0)

..posted on behalf of my partner in Grand Rapids .. her day started out unpleasant with whoever she…read morespoke to this morning -- he was short and brushed her off and gave no information -- but after talking to the manager Ron she is much happier - verdict still out on what's wrong with the F150 - after spending $1,300 but "thump" still not fixed .. so giving a passing grade pending diagnosis and final repair