Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

From Kalamazoo. Could not find a local transmission shop with good rating or reviews. Searched…read moreYELP for a quality shop. Grand Rapids Transmission stood out. Great ratings and reviews. 55 minute drive from my home. Was worth every minute of it! Ryan got me in first thing. He educated me on my transmission. Showed me examples of components that made up my transmission and allowed me to ask a ton of questions. Shop was spotless and organized as was the waiting room. Arrived shortly before 8:00 and was back home in Kalamazoo by 10:00. Haven't experienced this type of service in a decade. I highly recommend Ryan and this location. I'm a car guy and I would not go anywhere else for transmission service. Will tell my friends and will come back. Work completed: transmission pan change out, new fluid, gasket and filter.

absolutely phenomena, ryan helped me get my dipstick out when it was really wedged in there and…read moreeven helped me fill my transmission fluid! so helpful and kind, answered all my questions, definitely recommend! really appreciate the help!

Don't be put off by the building. It's not an upscale garage. However, George is honest, does great…read morework and his prices are very reasonable.

My extended family and I have used George's since the mid 90s for our non-dealership repairs. He…read morehas always been fair in pricing, does excellent work, and is nearly always right on with time estimates. I can not recommend them more highly.

I experienced excellent and quick service, needing to get a full auto inspection before my…read moredealership warranty expired. Not only was I gotten in same day, but it was ready to be picked back up good as new before closing time, with no problems they gave no charge, that's great customer service in my opinion and why I regularly come back here.

The mechanics put in a new engine in my Jeep Wrangler. The car is now misfiring and has a…read moredriveshaft vibration. The Jeep check engine light is on now. I had it there twice to diagnose and they told they didn't have the ability to read the codes. The Jeep didn't have these issue prior to having engine replaced. The manager told me to have Jeep dealer read codes and get back to them. Then I was told they couldn't work on it unless I had them update software in the computer. I spent $4000 there on labor to have motor installed I expect they would diagnose these issues before giving my Jeep back. I was wrong! Now I have to go elsewhere to get these issues corrected. I don't think they have the knowledge to work on newer cars. Beware of this business.

Legacy was able to get me in quickly, the next day, and helped me understand the issues my car was…read morehaving. After they inspected my car I was provided a detailed report of their findings with color coding of severity. They were transparent with pricing and had all repairs completed within 1 day of me approving the work. I was very happy with their honesty and work performed. I would recommend them and will use their service again if needed.

Absolute joke of a place. They looked at my car and wanted over $13,000 to replace parts of my…read moreexhaust haha. Would never ever go here.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Got several quotes from different places. They were by far most expensive. Don't waste your timeread more

Absolutely the best service to diagnose, recommend a fix, and do the work on an ailing transmission…read moreon a 2011 Lexus ES350 with over 150K miles. Every part of the experience was the ultimate in customer service especially the owner's updates. Price for the work was MOST reasonable when compared to other quotes received.