I moved to Rockford MI and needed a mechanic. I am a single lady and I was looking for a quality…read moreand honest business. I found Northland Automotive and have been totally happy with the staff and work! Take your business to Northland. They are Top Notch!

Had my vehicle in for brakes (master, lines, a full job), however when it was returned to me my…read moresteering wheel radio controls, cruise control buttons, horn, everything - had stopped working. I went back to the shop for two more repair items on the same vehicle and brought attention to the issue. When made aware, the shop response was "how can you prove we did that" and said that they would conduct a diagnostic, however when it would be revealed that they didn't do it, I would be responsible for the labor costs. Rather than accept the two repair jobs I had brought to the shop, and rather than offer to help with some diagnostics in the wake of accusations questioning the shop's integrity, I got argued with by 3 employees in the lobby. Mind you, I never once raised my voice, lost my temper, or anything undignified like that. We're not lying, you are. That's what I've come to understand of the shop. That - and all vehicles I've had enter the shop leave with new issues. The two techs that worked on my vehicle are no longer there, either, so doesn't seem like they can keep a consistent trained wrench under their employ. HUGE lack of confidence in this shop techs, and less in the management. Regardless of what the break and fix is - as a manager I would be embarrassed to see my staff address clients that way. The only correct way to stand behind your work is to prove it is quality, not calling your customers liars when your integrity is questioned.

They replaced the door on my BMW X4 while doing bodywork. The inside upper door panel they used was…read moreextremely worn, and was not my original door panel. I will never go back.

I wouldn't suggest any other body shop. I have had my cars to Rodenhouse Body Shop several times…read more Vaughn & Patty, the owners are so easy to work with, very professional. Very easy to set up an appointment to get my car in by appointment. Much more reasonable price than bringing my car to the dealership.

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

Jim, the person that does estimates at Burton Heights Auto Body will promise to do things and then…read morenot follow through. I had an insurance claim that needed attention. Jim gave me an estimate a few months ago for additional minor repairs along with a complete paint job. When it came time to do the work, Jim then increased the price dramatically. He then promised to raise the vehicle on a lift when it was in the shop to give me a more accurate estimate. That new estimate never happened as Jim said parts were not available. I checked online as soon as I returned home and found several sources for parts. I also asked for an alignment while my vehicle was in the shop. Jim told me that someone crawled underneath the car and said it did not need an alignment. That is not how you check alignment. Really, If the vehicle pulls to the left or right then it is alignment related. The vehicle was never raised on a hoist nor put on an alignment rack. I let Burton Heights Auto Body repair my vehicle and was not satisfied with the service, nor the deceit and unkept promises. I have referred many people to this establishment in the past making the company many thousands of dollars. That does not include the thousands that I have spent. Yet, when I had to go through the process all Jim cared about was the insurance check and not making the customer happy by meeting the requirements and promises that he made to me. Deceit is not good business... NO MORE REFFERALS!

I'm an Uber-driver, and I got into a fender-bender in February (I actually had a rider in my car!…read more Everyone was ok). I did have some front end bodywork that needed to be done. At first, I didn't think it was too bad, but then I failed the Uber inspection (and I couldn't work ) and then I noticed some other things wrong, like the headlights were off and out of line, and the air conditioning didn't work, something that I didn't realize was wrong because it was cold outside. So we got three quotes from different places, one of them was Bob's collision. The two others were cheaper, it's true, but Bob's was the most detailed. They thought of everything. They thought of lightbulbs, they thought about how far back the radiator got pushed, they thought about the air conditioner, and they thought about all the sensors. They didn't just think about how the front of the car would look. We chose Bob's collision because we knew they would do the best job, and they did. They worked with our insurance company, and there was absolutely no stress. When we got back the car, it was like it was brand new. We are so happy with how it turned out. We would go there again for any kind of body work that needed to be done. Thanks Bob's collision!

The body work at Bobs is unmatched. We were rear ended in our vehicle and we waited 4 months to…read moreget in to bobs based off their online reviews. We were hesitant with the timeline at first but they are worth the wait. My wife and I work in Grand Rapids and have heard too many horror stories from co workers about sub par body work in the area. The waiting list at Bobs is all of the proof you need if you want your vehicle repaired right the first time! My wife even said that her car looked better than the day we bought it new!

Great service and prices aren't too bad .If you're looking for quality care on your vehicle look…read morethem up I truly recommend this auto shop .

Such a great place. I can count on them to have almost everything I need. Friendly service and…read moregood prices. Full inventory of automotive parts.

I brought my rusty truck here. They told me to fix my truck bed they'd have to take the bed off,…read moreflip it upside down, and weld steel plates on it. I was quoted what I felt was a very reasonable price. I agreed. The manager rung me up, I paid, and as I was leaving I looked in the shop and these two dudes had the bed off and they were already welding on the steel plates. They were done in 2 hours. 10/10!

I have been a Grapewood customer since the late 80's and have always received prompt, professional…read moreservice and quality repairs. From frame repair on my El Camino, to axle rebuilds / front end alignments on my K5 Blazer and K2500 Suburban, Grapewood has taken great care of my vehicles.

I asked if the oil put in was 5w and the worker told me it was. When i got my receipt it said 0w…read moreso i asked the other guy and he told me 0w. The truth was that it was 0w. The told me not to worry about it because it was summer. The dealer said otherwise and I had to get it changed again because it was ticking. First the guy lied to me. 2nd is that they didn't offer to change it. 3rd is $120.00 pissed away.

I would absolutely recommend you go somewhere else. I paid $100 for nearly 7 quarts of oil. Told…read morethem that's way too high but paid it anyway because they had already drained my oil. Bailey's off of Belding road got me out the door for $53 same amount of oil and better oil at that. You can also tell that the guys there genuinely care about you and your vehicle. GO TO BAILEY'S!