My custom engagement ring that eventually developed into a custom wedding ring set all started…read moreJanuary 2018 with the engagement ring itself. Denise and Cheryl walked me through the customization process once it was determined that the pre made pieces weren't for me. Luckily, when we made the purchase of our custom engagement ring we were able to accumulate reward points to use for a future purchase. At that point, I thought I just wanted my engagement ring. It wasn't until 3 months before my wedding that I wanted to add the custom band thus creating my wedding set. After another brilliant consultation we were able to create a set that truly nailed every expectation and made my dream ring a reality. The amount of patience that these ladies had with me all the way through the completion of the wedding band (May 2019) was a true testament to their expertise and dedication to getting the customer exactly what they are trying to achieve. The repair shop is great at making my ring look like new and restoring it to its natural shine and brilliance. Overall I am highly satisfied with every aspect of this store and when time comes for additional pieces, this is the shop and the people I will be trusting my business to.

8/24/2025 Excellent Service at Jared - The Forum We recently…read moretook our rings in to be inspected and cleaned, and as always, the service was outstanding. Daniel is always very welcoming and goes above and beyond with customer service, treating his clients like family. It's always a pleasure coming here -- the staff makes the experience easy and enjoyable every time.

Had a wedding ring resized and repaired... They did a great job would definitely recommend and use…read moreagain

Back story to the review I'm about to leave! I asked back in March about a reputable jeweler that…read morecould take my wedding rings and my Grandmothers wedding ring and come up with a new design that Included both diamonds from each of the rings! 3 rings in total. Now fast forward almost 6 months and this is the review I'd like to give for WISE jewelers in Cibolo off of Main Street. Do Not and I mean Do not bring your valued , loved and sentimental jewelry to this location. I have had the worst experience and have been left with nothing but melted gold , loose diamonds and a ring that's been taken apart. I was quoted about 4 months for the owner to redesign my rings and come up with a new band plus 2 extra rings with the smaller diamonds to make the bands. I called in July when it was supposed to be ready and was told they were behind and it would be early August. I then called last week and they said they were finishing up and getting them shined they would be ready by end of week. I never heard from them. So I called yesterday and I kept getting the runaround, so I decided to go up there because who would be able to lie to your face. Well that's exactly what happened. I went in and the lady had said they weren't ready and they were still casting the mold. Which mind you last week I was told they were done. at this point I'm livid and all I want is my rings back. She said she had them in the back and it would take hours for her to get them ready. I said I really hope you haven't melted the gold down already which she had. needless to say I asked for her to get them for me now. That's when she went back and had her assistant come to the front to tell me that the rings were not even in the store. The owner then came back up as I asked for her and was told that nothing had been even started and that the rings were just melted down and not even in started. I asked why she would lie not once but numerous times? She never could give me a valid excuse. So please please do not take your business to this lady. If you can't handle a job don't accept it. I went today and thankfully had my rings but am still left with just loose stones , melted down gold and my grandmothers wedding rings which has all the smaller diamonds missing. Edit to add: it now looks as though I'm missing gold I'm so devastated. Weighed what I had verses what my appraisal was and it's not the same and literally missing an entire band of gold.

This jewelry store is amazing. My boyfriend has purchased many beautiful pieces for me with the…read morehelp of the owner and her daughter! I really appreciate the care they give each of the selections to make sure it's just what the client is looking for. I have also had many pieces of jewelry repaired at the store, and they have done a great job. I will say that although they do not repair non-precious metals, they did let me know which of my pieces they could not repair and why. I appreciate the transparency they offer about their services as well. They are honest and I trust them with all of my pieces. Thank you for being someone we can trust!

This business not only looks nice on the outside but does great work. They replaced a watch…read morebattery for me and texted me when it was done. I would highly recommend.

They did a great job repairing a broken chain that I had. Service was fast and prices were…read morereasonable!

Let me start by saying how disappointed I am with this jeweler and store. I have had a lot of…read morepieces designed over the years with master jewelers in many states we've lived and others here in Texas. I decided to give William at San Anthony's a try, after he worked so hard on trying to locate a movement for a vintage watch. I have never had such a poor experience in my life! In early April, I picked 2 different feminine ring designs for my daughter and myself (from a book in the store) for a set of carved Cabochon antique jade cuff links that were my father's and grandfather's before him. Also using my gold and diamonds. I wanted similar not the same and each a little unique to match our personalities. And the whole process a nightmare! I was originally told it would be about a month, after a month, nothing done. I needed them for going to see my military daughter and they weren't ready. Then a month later was told well they made the castings but they weren't right as the bands were too thin and needed to be redone. Come back in a week. Went back and told that jeweler wasn't in and didn't know the status. Found my envelope but some pieces were missing including the antique cuff links. I asked where they were and no one knew, I said just give me everything back and I'll go elsewhere. Since they couldn't find the jade cuff links, was asked if I could give them a chance to find them to make them. I agreed if they could be ready by x date, as we were traveling to see my daughter at a base in north Texas and would like to bring them to her. Showed up 2 days before our trip, (early August) was told by William they were sent to a different jewelry store in San Antonio to do the work because he had yet another death in the family. and that shop lost them, and couldn't find them. Then I questioned it because last time they were made but the band was too thin. He back tracked his story and babbled on again blaming anyone but himself. I told them this is unacceptable, they need to find them and when I left the store, I cried. I was so upset about the whole encounter I didn't sleep... I went back after our trip and was told they were located and would be done in a couple days. Showed up in a few days and they weren't ready. I heard so many different stories depending on who I spoke with. And 3 excuses in the 5 months for funerals, quite a few for out sick, not working today, And if I mentioned what I was told at a last visit, they would change the current story to meet that story too. Anyway, second trip to see our daughter and still no ring to give her. Explained she would be here on x date for a long weekend visit while she is in the states at the school and they have to be done. Got a call they were ready. Went to pickup and they were not ready yet. Had to wait a bit. Finally, Abby brought them out and the rings were the exact same ... a chunky, heavy design and not the split shank or feminine designs I picked. Driving home my daughter looked at me and said, "To be honest mom, it's too heavy and the jade stone is loose in the setting, the setting is rough / pokey and I won't wear it as is. So please take it to your regular master jeweler and have him fix this mess!" I handed her my ring and she looked at it and said, yes your jade is shaking back and forth, and actually looser than mine plus there are a few rough sharp spots too. So 2 chunky heavy rings on a design style I didn't approve, don't like and nothing feminine about them like I originally picked... with crappy workmanship that was done quickly to get me out of their hair and basically needs to be redone / fixed by my favorite designer / master jeweler in New Braunfels (Kent at Malleable Jewelry).

They have the best customer service. I am so grateful my husband picked my engagement ring from…read morehere. I loved that he got to pick the band and the and the diamond. Syd taught him all about the clarity and color of the stone. We ended up getting Verragio bands with a matching design. My husband got me another ring for my something blue on our wedding day. Yaniv the general manager is amazing, we had a little issue with a bracelet and he fixed it without any hassle. They are always so friendly when we walk in and they remember us. I love that they don't charge extra for engravings, cleanings, or servicing. I highly recommend this store!

If I could give zero stars, I would. I went looking for ideas for what I would want in the ring and…read moreproceeded to have the worker tell me that I shouldn't be there and that I was wasting her time. It was my first time looking and I had to be by myself because my now fiancée was working and this was my only day off. I walked in excited and left in tears and didn't even want to look at rings anymore. When she asked when he was proposing I replied with "I don't know but he said sometime this year so I just want to see what styles I like," she didn't like that answer and said "it's stupid to look then, your opinion will change and you're going to hate your ring". While I understand that some styles are trendy and that my opinion could change, the way she said it and walked away truly made me feel stupid and unwelcome. She didn't listen to what I wanted to try and only brought me the most expensive styles and center stones. She constantly rolled her eyes when I would try to explain my vision and was only "nice" to me when coworkers were around. She ruined my ring shopping to the point where I didn't look for 10 months because I didn't want to have to go through something like that again. I don't remember her name but I'll always remember how stupid she made me feel for being excited to be engaged. Hopefully if you go, you get someone that listens and doesn't judge you like she did.

They are such a cozy little shop, filled with big personalities, LOTS of goodies and most…read moreimportantly KINDNESS! Thank you Amidy for being an amazing person and such a sweetheart! You check out was SUPER FAST and she added some good laughs in between! They are very kind, super funny , their prices are amazing and most importantly they all have smiles on their faces (which means they love what they do ESPECIALLYwith the hustle and bustle of the HOLIDAYS! Thank you all so much and happy holidays !

While the staff is phenomenal the management and consistency is definitely lacking. I have bought…read morethousands of dollars in authentic Louis Vuitton bags to EZ Pawn for loans and paid them off. Today I brought in several bags to this location and they were not taken in due them being vintage. I questioned the rationale as all of mine are in resell condition and was advised the manager is "picky". I also questioned why an altered Louis Vuitton bag was in sale in the case when the value is highly deminshed on altered bags and could get no answer. I am now at the Perrin Beitel location an they are approving the loan for every one of my bags in an amount over 1k. It's clear they are lacking in knowledge of these items and It seems odd that store to store is inconsistent in their practices. I won't come to this location further.

I had been looking for a Tank watch for several months but I could not find one anywhere. One…read moreweekend I was walking at La Cantera and I saw one of those advertising signs for Lee Michaels and the watch on the display was the Tank! It had to be fate. We visited the store and were immediately assisted by Karina who took us to try the watch on. I had my two kids with me and while I was trying on the watch she brought beverages and chocolate candy to them. She was very professional and a pleasure to work with. I bought the watch and absolutely love it. Definitely recommend for your fine jewelry needs. *I purchased the watch about a year and a half ago, just now getting around to writing the review, my apologies*

I highly recommend Lee Michaels for battery replacements for your nicer watches. They were quick…read moreand reasonably priced. My watches came back operable for the first time in years and they're extra shiny!

Very cute building. The lady working here was super kind and definitely helpful. This was my first…read moretime looking into a permanent jewelry place so I'm not too familiar with the market but unfortunately it did seem a bit pricey to me. My pure silver bracelet is about the same price they charge and it seems a lot nicer to me. I'm pretty skeptical about it but I think it's good for teens maybe.

My daughter and I have been considering permanent jewelry but weren't really committed. We decided…read moreto go for it! We discovered they have moved to a window location and popped in. I loved their gold and my daughter opted for silver. She got three anklets: two on one ankle and one on the other. I got two bracelets. We also picked the cutest heart chain rings! Gloria and Mia were there to answer our questions. Haley took care of me and Mia for my daughter. Their place is very cute and there is great energy too. They told us to wait until the next day because they were having a grand opening and offering some sweet deals but we went ahead and took care of the purchase that day. Prices seemed fair too. I'm glad we did because we heard they were slammed that next day! Good for them. Highly recommend them.