Twenty years ago, when we got engaged, my wife gave me an 18k gold cartouche necklace, handcrafted…read morein Naples, Italy, that I've worn every single day since. I never take it off, so when the hasp holding the pendant to the chain finally gave out after two decades of daily wear, I knew I needed to find a jeweler I could trust with something so meaningful and irreplaceable. We stumbled across Luis & Fine Jewelry, a small mom-and-pop shop tucked away in a strip mall off TPC Parkway, conveniently located near my physical therapy clinic. From the moment we walked in, it was clear this place is a world apart from the big chain jewelry stores. You get that personal touch and genuine care that only comes from a family-owned business that takes real pride in their craft. Luis himself took great care of us. He listened carefully, examined the necklace thoroughly, and explained exactly what needed to be done. Given the origin and quality of the piece, I appreciated that he treated it with the respect and attention it deserved. Not only did he repair the broken hasp, but he actually improved on the original design to make it stronger and more secure, so hopefully I won't have to worry about this happening again anytime soon. The quality of the work was expert level, and the attention to detail was exactly what you'd hope for when handing over a piece with this much sentimental value. If you're looking for a jeweler who treats you like family and delivers craftsmanship you can count on, skip the mall stores and head to Luis & Fine Jewelry. We'll definitely be back for any future jewelry needs.

I needed to get my 40 year old wedding ring resized. Luis greeted me in person, sized my finger and…read moregave me a very fair price. He called to let me know it was ready just a couple of days later. When I picked it up it fit perfectly, I couldn't see where he worked on it and it was shinier than it's been since new. I was very impressed with his professionalism and will return for any jewelry needs for my me or my wife. I highly recommend giving Luis a try!

AMAZING. Karen was such a wonderful help, she made me feel heard the whole time I was building my…read moreengagement ring. I am a VERY picky person, definitely gave them a hard time lol. But they made me feel supported the whole way through, from ordering 3 diamonds for me to choose from, to recommending platinum over white gold. If I had to do it over, I'd come here AGAIN. Can't recommend them enough. Even if you're just looking, they have a good variety to help you come up with a plan. Do yourself a favor, choose CD Clark!

Karen was a great help for me while designing my ring. She communicated well and was very kind…read morethroughout the whole process.

I visited Stone Oak Jeweler to have a charm installed on my charm bracelet. I had the same service…read moredone here in October for $22.73. When I returned recently for another charm installation, the price was $54.22. The charm was not purchased at this store; I only needed it installed. When I asked about the price increase, I was told, "Do you know how much the cost of silver has gone up? It's almost tripled." I found this response passive-aggressive and unprofessional. While I understand that costs can increase, I would have appreciated a clear explanation of pricing before the service was completed and a more respectful interaction. Unfortunately, I didn't have my previous receipt with me at the time, but I knew the cost had changed significantly. That's on me for not questioning it before paying. However, the experience left me disappointed, and I won't be returning. If prices have increased, I recommend seeking a jeweler who is more transparent and customer-focused in how they communicate those changes.

I stumbled on this store when I need help with a watch. Everyone is so kind and helpful that I knew…read moreI would be going back. Many times in the past my husband and I have gone into jewelry stores and people would not help us. When it came time to put a new stone in a ring I went straight back and received this same amazing customer service. This is really my new favorite jewelry store.

I have used Ernestos to make custom jewelry. The first was an anniversary wedding ring. I had…read moreseparately purchased 3 natural diamonds all with GIA certificates. I also brought in a parcel of 4 blue sapphires to be included in the ring. Staff helped me design the ring. White gold, stone placement and orientation plans were drawn up. They allowed me to partially pay in a kilo bar of .999 silver. A couple of weeks later, I went to pick the new ring up. The wife loved it. It was truly spectacular. I have been back. This time to make rings, earrings, etc. out of loose gemstones, I purchased elsewhere. Specifically, 2 solitaire diamonds, 2 sapphires, 2 garnets and a pair of amethyst earrings. Staff has always been attentive, never demeaning or overbearing. I felt like they gave me good deals without hassles. When I need jewelry made, which will be soon, I will go back. When I want more jewelry made

I dearly love Ernestos jewelery I have been going there over…read more10 yrs. I have several beautiful pieces from them. I LOVE THEM But they are not Cheap. If you want cheap go somewhere else. They do give discounts. I give them a x5

Very straightforward transaction, good man with a very nice shop. Went to sell my 14k hollow link,…read moreexpected less and walked out with a comfortable amount. I would recommend to anyone new or first time sellers.

Great shop! Read other YELP reviews before choosing a place to sell my silver. Sam was in the…read morestore and quickly helped me. I was in and out with a check in hand in less than 30 minutes. Was very happy with what they paid for my silver. I highly recommend this store and have shared his info with many of my friends who were looking to sell old silver.

I had a compass with a clasp with a pins that sliding off. Mr. Simon kindly repaired it on the spot…read moreat no charge. Charming older gentleman.

After a somewhat exhaustive search for just the right horologist, I came across Mr. Simon for a…read moreRolex repair. I'd installed a sapphire crystal on the watch -- it normally uses an acrylic one -- but it interfered with the watch movement and my ability to secure the movement to the case. I couldn't figure out why so I brought the watch to Mr. Simon. Experience counts. He found the issue, rectified it and when I received the watch back, not only did it "run like a swiss watch", but cosmetically it appeared cleaner. Mr. Simon defines the word professional and hands down, I would trust him with ANY make or model of precision timepiece. His pricing is also more than fair. I would 100% take my Rolex to him again for any repair! Thank you, Mr. Simon.

My engagement ring came from Americus and the service and selection is like no other in town! When…read morewe were picking the design of my ring, the staff worked within the budget we had in mind and gave us so many options to customize. When it was time for cleanings, inspections, and even getting my ring sized down two different times when I lost some weight, they did it within a day or two and shined it up at no cost. Americus customer for life!

We both bought our diamond rings here, and brought the in to get cleaned. While waiting asked what…read morethey had to drink since it had a sign free beverages. So we asked for coke, and a sprite. She brought out two cans. Now, I was a bit surprised that a very large diamond store, which tries to elude luxury diamond rings, brings cans. I don't even drink out of a can at home. I would have thought at the very least a plastic cup with their logo on it with ice. Also, I had to laugh that they had a bunch of bic pens, the cheapest pen out there. You would have thought it would have their brand. The people were less than friendly, honestly I don't know why we spent so much money on these rings here. We had my ring upgraded, and contemplating doing it again. Going there was just a stark cold feeling. Honestly for the money, I could have gotten a Costco diamond ring for a fraction of the price, with friendlier service.

On July 21, 2026, I was very pleased with the service I received at this jeweler. Hugo was very…read moreknowledgeable and helpful with my watch repair and servicing request. The place was very clean and of course the price was great also. He came recommended by the jeweler I have trusted for the past 10 years, and now Hugo at Palazzo is now my new jeweler. Thanks Hugo ~ Soldier for Life.

I had just had my antique white, flawless diamond ring appraised for $ 8,000. The setting was…read moreloose. I took it to Palazzo Jewelers because I had worked with Palazzo for years. What I got back was a different diamond appraised for $1,200. Hugo SWITCHED OUT THE DIAMOND. Beware.