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    Kauhale Makai

    3.2 (14 reviews)

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    Erik Y.

    This review is for VRBO listing Property ID 634387 | Unit # 129. We chose this condo because it had central AC and the location in Kihei.  The location was in a decent place and the condo had enough space for my wife and two boys and seemed to be relatively clean, that's where the positives end. We arrived in Maui at around 11:30am on Friday, since we couldn't check into the condo until 3pm per the reception email instructions we decided to go have lunch and pick up some items from Costco.  Upon arrival at 3pm we checked the email from the owner and noticed that we never received the pin for access to our room - we messaged the owner through the VRBO app and didn't receive a response, then called and the call went to voicemail.  Owner didn't get back to us until about after 5pm with the code to the condo, which wouldn't have been so bad if we didn't have food from Costco in our car!  I understand that people can get busy, but I don't understand why you would send us a reception email without the code to get into the condo.  This was just the beginning of a very stressful trip. The first night in the condo I had to smash a roach in the bathroom while coming out of the shower.  I didn't want to make a big deal since I understand that we are on a tropical island and I know roaches live here so I attempted to let that slide.  However, shortly after, my wife was taking a bath, attempting to relax from our long travel day - a live roach jumped into the tub with her!  All I heard was a scream and water sloshing around, I thought she slipped in the tub.  We notified the condo owners and we were told that they would get someone out by possibly Tuesday.  Ok... The owners never followed back up with us to either let us know if or what time their pest guy would show up, so we were left in limbo as far as knowing when this pest problem would be resolved.  Tuesday at around 3-4am the AC shut off on it's own and my wife and I woke up in a sweat.  We thought maybe it was on a timer or something as it turned back on by itself around 10am. By Wednesday the roach kill count was up to 8 - we had another in the corner of our room and one was actually crawling around on our bed!!!  The AC stopped completely at around 4:30pm and that lasted through the whole rest of the day and all night.  At this point we were fed up and I called the owners to find out if their pest guy ever came, since they never let us know from the initial request on the first day and also to let them know that now the AC is not working.  I reiterated to the owners that we chose their condo because it had AC and that we've been coming to the Hawaiian islands for 15+ years at this point, staying in everything from resorts to condos, and have never experienced roaches to this magnitude - to which he replied I've been going for 30+ years.  At this point I'm extremely frustrated.  My wife who loves baths is terrified to get into the tub, my kids are scared and expecting to find roaches under everything and on top of all that, it's the end of June in Maui and HOT and our AC is out.  When talking to the owners and voicing my concerns I didn't get the overwhelming feeling that he really cared, it was more of the "you're on a tropical island, you should expect this" attitude.  To their defense, after this phone call the next day management did come and fix the AC and their pest guy came and sprayed.  However, this was Thursday of our trip, it had almost been a full week since we had let them know about the roach issue. To be transparent, due to the issues we were having with our AC and the extreme stress from the roach infestation I did ask for some kind of compensation, to which the man I was speaking with said he'd talk to his wife - I never heard anything back regarding this, even after following back up after the trip was over. I really don't like writing reviews like this, I understand that these kinds of reviews affect the owners of the condo, however I do believe that waiting so long for something to be done about the roaches and not being kept apprised of the status of a solution is extremely unacceptable and unprofessional in this situation.  In all honesty, if Maui wasn't all the way booked up we would have most likely checked out of this place due to the roaches, it was that bad.  RENTER BEWARE!

    Dusty air vent
    Anthony G.

    If I could give this place a 0 star I would. We stayed here May 27-Jun 2 at Kauhale Makai by Maui Condo and Home. Im writing this to warn everyone how disgusting this place can be. We walked in the 1st day, the receptionist was very nice and very informative with where to find our room, the code and pool. That's about the last positive thing I can say about this place. Our room smelled like an old grandparent's place where they havnt cleaned in months. It just smelled "OLD" and dusty. Every counter, every surface was so dusty. ITS LIKE THIS PLACE WAS NOT TOUCHED IN YEARS. The A/C vent was full of molds and apliances were ones you would find in the 1980s, like old vacuums and old blender. They had a VCR and a DVD player. That's cool and retro and not up to date. Our child played in the curtains for just one second and he was full of dust when he came out. I swiped my hand over the curtains and had dust on my fingers. There is someone's hair left on the certain of the shower. After complaining to the manager. They agreed to cleaning up the place. But not until the next day. So we had to sleep in this dusty old looking place over night before they addressed the problem. The next morning, two people came and started cleaning up the place. They did removed the old smell by straying disinfectant everywhere and wiping the surfaces and sweeping the porch, but the dust was still there. I pointed out the dirty A/C vent and they said its mold and they couldn't do anything about it. WOW. UNBELIEVABLE. That's how you treat your guest. What is funny was that their ad shows they do enhance cleaning. Ya....right enhance cleaning After complaining to management again. He offered to give us a refund for the remaining days or deep clean the room, which would take two days. THIS PLACE SHOULD BE READY BEFORE WE ARRIVE. But the problems was, its hard to find a descent place at a good price in MAUI that day. It was too stressful and too much of a hassle to go through that and we already spent a lot on this trip. We sucked it up and stayed the rest of the time in this place. But that does mean this place does suck. I will no longer consider staying at hotels and motels. Ill be going pure AirBnB from now on.

    Beautiful sunset from the pool...lovely day at the beach  in the warm waters of Maui
    Johanna S.

    Got upgraded to ocean view room from 205. 205 has either a mold problem in the carpet or something funky is going on. We were moved to 4th floor and what a big difference! It was big, spacious, tile floors, huge bedroom and awesome lanai. Nice, quiet relaxing condo. Thank you for an awesome stay!

    Matilda B.

    We had so much fun in this condo!! (122) absolutely comfortable home with all the ammenities we could ask for. Look around your whole condo to find all the gear you might think of- its bound to be there. Walkable distance from the nearest town with all you might need too. Mahalo KM

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    Maui Coast Hotel - Lobby area

    Maui Coast Hotel

    (430 reviews)

    $$

    Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

    Maui Coast Hotel is centrally located in Kihei, making it an ideal location as a home base for your…read moreadventures in Maui. If you're a foodie, there are many local places with great ratings within walking distance to the hotel and of you want something more upscale, Wailea is only 7 minutes away. The hotel is right across the street from great beaches for swimming and snorkeling. Equipment rentals are close by. The hotel has easy access and a large outside lot close to the towers. Upon entering the lobby, the staff greeted us and we found them friendly and professional. We received refreshing face towels, aluminum water bottles and digital wrist bands upon check-in to the new Kai Tower. The lobby in the Kai Tower had a water machine to fill our bottles. We loved using it upon leaving for our day's adventure and again when returning to our room. We found our room to be spacious and clean. A large seating area ran along the wall across from the bed with many large drawers underneath. The bed was very comfortable and the air conditioning worked perfectly. We found the room sufficiently quiet and slept peacefully. The bar and pool areas were very nice and had a fun vibe with live music every night. If you like a hotel with a local feel, with close access to beaches and excellent local dining and shopping, I highly recommend Maui Coast Hotel.

    Hilton Grand Vacations Club Maui Bay Villas - Upstairs pool area

    Hilton Grand Vacations Club Maui Bay Villas

    (58 reviews)

    Rooms were great! Spacious and new of course. Concierge Kristen was totally rude and out of line!…read moreWe were exhausted and b/c we didn't want to book anything from her long winded speech she was like...."Oh well I'm just doing my job!! Goodbye!! REALLY!!! Get rid of her!!! Everywhere we have stayed with Hilton, same old crap....have to listen to same old story about upgrading our time share! We are on vacation!! Leave us alone!!!! Do not get sucked up into HGVC!!!!!

    We had high hopes for Maui Bay Villas as long time HGVC we have had the privilege of staying in…read moresome beautiful properties. Our favorite being Kingsland & Waikoloa Village on The Big Island. We have been looking forward to the opportunity to visit the new Maui Bay Villas but were left feeling severely underwhelmed with this property. The room itself is updated and in great condition, but the premises are lacking.. Pros: quiet area near Kihei, good for families looking to hang out by the pool, large pools, water slide. Cons: small fitness center, no water in fitness center or filler stations anywhere on premise, pool across the street requires a separate key card that must be checked in and out each day, pool gates are locked until pool opens which forces you to walk around the entire property to get to places like the lobby or fitness center early, limited/no special events like live music, activities, etc. jacuzzis where down for maintenance throughout the duration of our trip. Only 1 restaurant on property with a menu on the smaller side.

    Andaz Maui at Wailea Resort By Hyatt - 2-Queen Garden  |  Larger Shower  |  4.18.25

    Andaz Maui at Wailea Resort By Hyatt

    (751 reviews)

    $$$$

    What a majestic experience - the magnificent ocean vistas everywhere and the beloved staff's…read moreattention every time. My lady and I came here 25 years ago to celebrate our beginnings and returned to appreciate our quarter century with the 'Aloha Spirit'. In preparations for our festivities Sheree in Guest Services graciously cared for us - she is an extraordinary gift to visitors. Every moment on property continued the appreciation, Angel and Nilma's thoughtful care at the front desk, to the wait staff's attentiveness - Toby, Brant, Olivia, P.T.... at the Lehua Lounge and poolside and especially Braden at Morimoto. In addition to the magical ambience, you are treated like royalty. Complimentary snacks in the room are replenished daily, citrus infused water refills everywhere, Hawaii ice cream treats offered poolside, sunscreen dispensers at every pool. When you are looking for a chaise, they immediate put a chair cover on for you and bring multiple towels.... The culture of care (Hoʻokipa) begins with the Hawaiian culture and the exceptionally personable GM Richard Elliot along with Kodi a beverage manager with his "Andaz style" (personal service). Beautiful memories were created from dawn's light peeking into the grand Lawai'a Lounge to, chaises by the four descending pools, to complementary beach adventures - snorkeling, kayaking... to sunsets from our beloved poolside upper terrace table. Every dish was a delight, many 'the best we could remember'. Mahalo for creating a beautiful commemoration, may you ever feel the appreciation of your guests and colleagues.

    Nice resort in Wailea. Everything was good, but nothing was wow…read more Rooms are on the small side. Low ceilings. Waterfall shower had good water pressure. Gym is good. Adequate ventilation and air conditioning, good assortment of cardio, weight machines, Smith machine, and free weights. Laundry room, including detergent and dryer sheets, are free to use. Three washers and three dryers available. There is a 1.5 mile ocean view path that connects the resorts, Shops at Wailea, and public beaches. Lots of people walking and running it. Lots of kids. There is an adults only pool in front of the spa, but it's not consistently heated and no ocean views. Free mineral sunblock at every towel station (SPF 30 and 50). We came after a big storm, and none of the water activities were available due to County brown water advisory. The rest of the resort fee activities were a nice add-on (e.g. smores at sunset, ukulele lessons, bingo, photography session). Cocktails were not great. Stick to the beer and wine. Breakfast buffet was good enough, but inconsistent and nothing exciting. Veggie fried rice was really good the first day, but lacked flavor the next day. Longans were a nice touch, but wasn't available every day (and no other specialty fruit replacement out of the ordinary selection). Ohana room (transition lounge) is available if you have a later flight and want to stay on property after checkout time of 11AM. Clean and has all the amenities needed to freshen up before a late flight. Includes a bathing suit spinner to dry it out for packing. All in all, they have everything you need for a Maui vacay.

    Four Seasons Resort Maui at Wailea - The most beautifully appointed room

    Four Seasons Resort Maui at Wailea

    (662 reviews)

    This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

    Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

    Residence Inn by Marriott Maui Wailea - Sundress/Market

    Residence Inn by Marriott Maui Wailea

    (194 reviews)

    $$$

    We do not recommend staying at this hotel for the following reasons;…read more 1). Front desk staff had an awful attitude when we asked questions and /or say hello, good morning etc. SPECIALLY THE TALL WOMAN WITH LONG HAIR (a local) you could tell she hated every guest. Everyone who's not from the island. We had no other choice lady! our company sent us there. we went there to work not to stay there forever. Also the other local women working in the front desk were very Apathetic/rude. In contrast the other staff who weren't locals were very polite and welcoming. 2). Rooms. The carpet is extremely filthy (wear flip flops otherwise your feet will be pitch black from the dirt ) our room was cleaned very late in the afternoon almost every day. Some days it was cleaned very well in the morning but when it was done in the afternoon, it wasn't clean well. No kitchen counters were cleaned, rug was not vacuumed and the shower had dirt on it, PUBIC HAIR! And on the sink counter as well. Very gross. Also the bed wasn't even made properly. 3). Noise! Walls are very thin. We could hear people screaming, laughing, slamming doors you name it! The good: The staff in the restaurant area were very lovely. The breakfast buffet was pretty good To the ladies or managers or whoever is putting a blind eye on how front desk staff is treating guests, you don't have the right to be disrespectful. If you can't stand/tolerate people who's not from your community, don't work on hospitality. Don't work for the industry that's bringing /welcoming people from all over the world. There's more to learn and see beyond your island. We come from a country/community that respects other people, cultures and will welcome you with open arms and respect. Don't hate us. Instead, focus your energy towards organizing and fighting the rich and powerful who are the real villains for taking away your land.

    We stayed here right after the Lahaina fires so the hotel was fairly empty. The staff could not…read morehave been more welcoming and gracious. I initially planned on canceling our trip, but the hotel asked that we still come since they needed the business. I just didn't want to be in the way, but Lahaina is far away so we had no impact. It's a beautiful, huge resort with a great deal of amenities to include outdoor grills, basketball court, tennis courts, pool, etc. The onsite bar and restaurant is also very nice. It's in a great location near the center of Wailea and close to Kihei so it makes for easy travel. Love our stay here.

    Fairmont Kea Lani - Suite 108 living area

    Fairmont Kea Lani

    (700 reviews)

    We came in on a Friday night. Tired, excited, full of anticipation for the week ahead. Let me…read morestate up front, we got what we paid for. And then some. And then some. The suite was incredible. Roomy, spacious, on the top floor. Full ocean view, amazing sunsets. The works. This is the best Maui can offer. Spectacular. And I could go on and on with superlatives until I run out. Service was exceptional. Well, people in Hawaii suffer from what they call "Aloha Spirit", which probably means they are always happy and smiling. Surprisingly, it's easy to adapt to this spirit. But at Fairmont Kea Lani, they took it up a notch. All staff, from the breakfast maître d' to the last of the chamber maids, from the reception attendants to the concierge desk - all were courteous, helpful, listening. I am going to stop now before someone tells me that I'm overflowing with praise. Bottom line, this week was the best hotel week we ever experienced. And we have plenty of great hotel experiences to compare to. Fairmont Kea Lani is by far the best.

    Anniversary trip and first time staying at the Fairmont; glad it was at this location. For context,…read morehusband and I walked into and toured all the resorts along the wailea beach path and agree that Fairmont was #1 based on our preferences (yes, even compared to Four Seasons based on overview of pool amenities haha). Although the only other resorts I actually stayed at were Andaz and Wailea Beach Resort Marriott. Reason being that rooms are exceptional (all suites) and I highly recommend upgrading to ocean view if possible. They have prime real estate directly facing the sunset, making each night so memorable. For amenities, pools are more spread out and does not feel as claustrophobic compared to Four Seasons in my opinion. I'd choose Fairmont again for our next trip. Special shout out to the housekeeper going above and beyond who shapes our lei into a heart each time they tidy our place. This person deserves a raise/promotion. Barry the manager at the hotel breakfast buffet also feels like family; just so warm and friendly. Also deserves a raise or promotion.

    Kauhale Makai - hotels - Updated May 2026

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