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    Kauhale Makai

    3.2 (14 reviews)

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    Erik Y.

    This review is for VRBO listing Property ID 634387 | Unit # 129. We chose this condo because it had central AC and the location in Kihei.  The location was in a decent place and the condo had enough space for my wife and two boys and seemed to be relatively clean, that's where the positives end. We arrived in Maui at around 11:30am on Friday, since we couldn't check into the condo until 3pm per the reception email instructions we decided to go have lunch and pick up some items from Costco.  Upon arrival at 3pm we checked the email from the owner and noticed that we never received the pin for access to our room - we messaged the owner through the VRBO app and didn't receive a response, then called and the call went to voicemail.  Owner didn't get back to us until about after 5pm with the code to the condo, which wouldn't have been so bad if we didn't have food from Costco in our car!  I understand that people can get busy, but I don't understand why you would send us a reception email without the code to get into the condo.  This was just the beginning of a very stressful trip. The first night in the condo I had to smash a roach in the bathroom while coming out of the shower.  I didn't want to make a big deal since I understand that we are on a tropical island and I know roaches live here so I attempted to let that slide.  However, shortly after, my wife was taking a bath, attempting to relax from our long travel day - a live roach jumped into the tub with her!  All I heard was a scream and water sloshing around, I thought she slipped in the tub.  We notified the condo owners and we were told that they would get someone out by possibly Tuesday.  Ok... The owners never followed back up with us to either let us know if or what time their pest guy would show up, so we were left in limbo as far as knowing when this pest problem would be resolved.  Tuesday at around 3-4am the AC shut off on it's own and my wife and I woke up in a sweat.  We thought maybe it was on a timer or something as it turned back on by itself around 10am. By Wednesday the roach kill count was up to 8 - we had another in the corner of our room and one was actually crawling around on our bed!!!  The AC stopped completely at around 4:30pm and that lasted through the whole rest of the day and all night.  At this point we were fed up and I called the owners to find out if their pest guy ever came, since they never let us know from the initial request on the first day and also to let them know that now the AC is not working.  I reiterated to the owners that we chose their condo because it had AC and that we've been coming to the Hawaiian islands for 15+ years at this point, staying in everything from resorts to condos, and have never experienced roaches to this magnitude - to which he replied I've been going for 30+ years.  At this point I'm extremely frustrated.  My wife who loves baths is terrified to get into the tub, my kids are scared and expecting to find roaches under everything and on top of all that, it's the end of June in Maui and HOT and our AC is out.  When talking to the owners and voicing my concerns I didn't get the overwhelming feeling that he really cared, it was more of the "you're on a tropical island, you should expect this" attitude.  To their defense, after this phone call the next day management did come and fix the AC and their pest guy came and sprayed.  However, this was Thursday of our trip, it had almost been a full week since we had let them know about the roach issue. To be transparent, due to the issues we were having with our AC and the extreme stress from the roach infestation I did ask for some kind of compensation, to which the man I was speaking with said he'd talk to his wife - I never heard anything back regarding this, even after following back up after the trip was over. I really don't like writing reviews like this, I understand that these kinds of reviews affect the owners of the condo, however I do believe that waiting so long for something to be done about the roaches and not being kept apprised of the status of a solution is extremely unacceptable and unprofessional in this situation.  In all honesty, if Maui wasn't all the way booked up we would have most likely checked out of this place due to the roaches, it was that bad.  RENTER BEWARE!

    Dusty air vent
    Anthony G.

    If I could give this place a 0 star I would. We stayed here May 27-Jun 2 at Kauhale Makai by Maui Condo and Home. Im writing this to warn everyone how disgusting this place can be. We walked in the 1st day, the receptionist was very nice and very informative with where to find our room, the code and pool. That's about the last positive thing I can say about this place. Our room smelled like an old grandparent's place where they havnt cleaned in months. It just smelled "OLD" and dusty. Every counter, every surface was so dusty. ITS LIKE THIS PLACE WAS NOT TOUCHED IN YEARS. The A/C vent was full of molds and apliances were ones you would find in the 1980s, like old vacuums and old blender. They had a VCR and a DVD player. That's cool and retro and not up to date. Our child played in the curtains for just one second and he was full of dust when he came out. I swiped my hand over the curtains and had dust on my fingers. There is someone's hair left on the certain of the shower. After complaining to the manager. They agreed to cleaning up the place. But not until the next day. So we had to sleep in this dusty old looking place over night before they addressed the problem. The next morning, two people came and started cleaning up the place. They did removed the old smell by straying disinfectant everywhere and wiping the surfaces and sweeping the porch, but the dust was still there. I pointed out the dirty A/C vent and they said its mold and they couldn't do anything about it. WOW. UNBELIEVABLE. That's how you treat your guest. What is funny was that their ad shows they do enhance cleaning. Ya....right enhance cleaning After complaining to management again. He offered to give us a refund for the remaining days or deep clean the room, which would take two days. THIS PLACE SHOULD BE READY BEFORE WE ARRIVE. But the problems was, its hard to find a descent place at a good price in MAUI that day. It was too stressful and too much of a hassle to go through that and we already spent a lot on this trip. We sucked it up and stayed the rest of the time in this place. But that does mean this place does suck. I will no longer consider staying at hotels and motels. Ill be going pure AirBnB from now on.

    Beautiful sunset from the pool...lovely day at the beach  in the warm waters of Maui
    Johanna S.

    Got upgraded to ocean view room from 205. 205 has either a mold problem in the carpet or something funky is going on. We were moved to 4th floor and what a big difference! It was big, spacious, tile floors, huge bedroom and awesome lanai. Nice, quiet relaxing condo. Thank you for an awesome stay!

    Matilda B.

    We had so much fun in this condo!! (122) absolutely comfortable home with all the ammenities we could ask for. Look around your whole condo to find all the gear you might think of- its bound to be there. Walkable distance from the nearest town with all you might need too. Mahalo KM

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    Maui Coast Hotel

    Maui Coast Hotel

    4.1
    (434 reviews)
    $$

    Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

    Pros: - Beach is across the street…read more- Room was cute and clean - Key room is a wrist band. Very convenient especially if you're swimming or carrying something Cons: The morning front desk staff were rude. We arrived very early and knew our room wasn't going to be ready. The front desk girl said she will text us when the room was ready but guaranteed it will be ready by 4pm. They did send us a text to check in and offered early check in for an extra $40. We signed up for that but was then told early check in was no longer available. What do you know, we never received a text that the room was ready. When we went to the front desk a little after 4pm the next shift staff told us that our room had been ready. No one notified us. My husband who is normally the calm one who doesn't let things bother him was very upset by the whole experience. He never wants to stay at this hotel again. Says a lot when you piss off someone who never gets upset about anything.

    Hilton Grand Vacations Club Maui Bay Villas

    Hilton Grand Vacations Club Maui Bay Villas

    3.9
    (64 reviews)

    We stayed at Hilton Grand Vacations Bay Villas in Kihei and had a wonderful overall experience. I'm…read moregiving the property five stars, especially because of the exceptional staff and how accommodating they were when Storm Lala hit at the end of our stay. A special thank you to Shermila, the front desk manager. When the storm affected our plans, she was incredibly friendly, helpful, and able to accommodate us for an additional night in the same room. During what could have been a stressful situation, she made everything much easier for us. We really appreciated her kindness and professionalism. Pros: The staff throughout the property were very friendly and welcoming. The resort did not feel overcrowded, which made for a relaxing stay. Our room was modern, spacious, and comfortable, with a full-size kitchen that was great to have. There are a few areas that could use improvement. Housekeeping could benefit from additional training and attention to detail, as the room cleaning was not as thorough as we would have expected. The patio furniture also appeared as though it had not been cleaned in a very long time, possibly since the property opened. Unfortunately, it was dirty enough that we did not feel comfortable sitting outside and enjoying the patio. Another disappointment was the food situation. The website indicates there is a kitchen on site, but there are actually no restaurants at the property, including by the pool, and there is no real breakfast option. There is a bar across the street with limited hours that serves bar food, as well as a grab-and-go area. We received a coupon for the grab-and-go, but the options with the coupon were extremely limited. We were only able to order a premade McMuffin-style breakfast sandwich, while the other items were not eligible with the coupon. Despite these areas for improvement, we are still giving our stay five stars because of the friendly staff and, most importantly, the way Shermila and the front desk team took care of us during a difficult situation with the storm. That level of service made a lasting impression and was very much appreciated.

    Finally had the opportunity to stay at the new Hilton Resort in Kiehi. This may be my new 1st…read morechoice while on the island. Love the area right on the beach. The room was excellent. The staff very friendly. I was a last minute reservation in March because the place I booked was closed due to the flooding in March 2026. They were able to accommodate me for a week. The grounds are beautifully done. Love the abundance of Plumeria trees. So many were of the Singapore variety. We didn't eat there, as we had all our favorite spots to go to. And the full kitchen in our suite was utilized. But they did have a large bar in the pool area. And another eating spot on the beach. I also wandered into the quick bite and was surprised by the variety. The pools are beautifully done and very inviting.

    Andaz Maui at Wailea Resort By Hyatt

    Andaz Maui at Wailea Resort By Hyatt

    4.2
    (758 reviews)
    $$$$

    To celebrate our babymoon, my husband and I spent a week at the Andaz Maui at Wailea. I booked our…read morestay through Costco travel which came with some lovely benefits, such as two complementary buffet breakfasts each morning as well as $100 in hotel credit to spend each day. From start to finish, our entire experience was absolutely wonderful. The hotel staff were all extremely kind and engaging, offering helpful tips and suggestions. We had nothing but positive interactions with the valet and the front desk. The staff that work at the on-site restaurants were also lovely. Our ocean view room was clean and spacious. It had all of the amenities we could hope for and the shower had wonderful water pressure. My only request would be that there was a shelf in the shower to put the shampoo, conditioner, and body wash, as we ended up having to put them on the floor and bending over in the shower while pregnant is not an easy task. The linens were soft and I appreciated the opportunity to earn food and beverage credit or Hilton reward points if we opted out of having our room cleaned each day. The blackout curtains in the room were also wonderful. We thoroughly enjoyed watching the sunset from our balcony each evening and listening to the live music that was performed each night down by the pool. There was ample pool space with plenty of pool chairs, both in the sun and in the shade. Access to the beach was extremely easy. While we were there, we also took part in morning yoga, access to the complementary aquatic activities, a sound bath under the full moon, and the infamous luau. I also booked a prenatal massage at the spa, which was absolutely divine. Access to the Courtesy Car to drop us off at nearby restaurants for reservations was extremely convenient. We appreciated the complementary reusable water bottles and the local snacks and beverages that were restocked in our mini bar. All in all, it was an absolute incredible stay and the next time we find ourselves in Maui, we will absolutely be returning to the Andaz.

    this resort is sooooo nice, the space is so beautiful and everything is well kept and maintained…read morethe staff are extremely kind and very attentive the pools and hot tub are really clean the private beach is AMAZING, so freaking clean & it's super easy to get towels, chairs and anything else you would need for the perfect beach day our room was spotless and so nice i was obsessed with the bathroom because of the waterfall shower and the robe?? OMG i lived in that robe and i regret not bringing it back home all the restaurants in the resort were FIRE! morimoto was DELICIOUS AND ABSOLUTELY AMAZING, shout out to the staff for attending to our 30 top Kaana kitchen's breakfast buffet was SEXY, it was packed with the most delicious food and we ate there so much Even the room service was awesome! I highly recommend this resort for anyone looking to enjoy Maui

    Four Seasons Resort Maui at Wailea

    Four Seasons Resort Maui at Wailea

    4.4
    (666 reviews)

    This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

    Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

    Residence Inn by Marriott Maui Wailea

    Residence Inn by Marriott Maui Wailea

    4.1
    (195 reviews)
    $$$

    This was a great find. Rooms are comfortable and reasonably priced compared to the Waldorf. We…read morebooked three rooms for a family vacation. The facility is very clean the staff is helpful. There is a free shuttle that travels a mile radius of the hotel. We used it to go to the shopping center and went to the market to get prepared foods to take to the beach. We were going to use it for dinner but it holds 6. All you have to do is ask the front desk and call them when you want to be picked up. The pool was a great find. Very clean and well maintained. The breakfast is very nice and pretty standard self-serve. Good and plentiful. Again, the staff was helpful in getting little things for the family. For what it would cost at the Waldorf, one night there took care of three rooms at the Residence Inn. I'd definitely go back there again.

    We stayed here right after the Lahaina fires so the hotel was fairly empty. The staff could not…read morehave been more welcoming and gracious. I initially planned on canceling our trip, but the hotel asked that we still come since they needed the business. I just didn't want to be in the way, but Lahaina is far away so we had no impact. It's a beautiful, huge resort with a great deal of amenities to include outdoor grills, basketball court, tennis courts, pool, etc. The onsite bar and restaurant is also very nice. It's in a great location near the center of Wailea and close to Kihei so it makes for easy travel. Love our stay here.

    Fairmont Kea Lani

    Fairmont Kea Lani

    4.4
    (707 reviews)

    I loved my 8 night stay at the fairmont kea lani this year. I splurged a bit on the ocean view…read moresuite and it was worth every penny! Their suites are spacious and the lanai is perfect to watch sunsets every night. The pools are crowded and I did not use them but I did like the beach and service throughout the hotel. Check in was an easy process. Lux in particular was super nice and helped me deal with an issue I was having. They have a nice gym, I didn't use it as I having too much fun on this trip! Plenty of restaurants on site. Self parking is free and plenty so valet isn't necessary. My advice is to call the concierge before you arrive and book the complementary canoe ride as it gets filled fast. I called them from LA 2 weeks before arriving and got the last spot. It was one of the highlights of my trip! If you like great service, amazing views and like staying in South Maui, this is one of my favorite hotels there. I will definitely be back!

    Staying at the Fairmont Kea Lani was a lovely experience for me and my wife's honeymoon. The resort…read morewas incredible and it's clear that it was designed intentionally and with care to the smallest detail from an architectural perspective. Additionally, the decor and staff showcased the incredibly rich cultural history of the area. The diverse flora around the resort was great as well. The parking lot was small as they were doing construction on a large portion of the lot. It was a struggle to find parking at times during our stay. Despite the limited parking, the valet parking garage with plenty of parking was still closed off. The room service was great. Staff were courteous and professional and service was provided very quickly. I forgot my phone charger in my car and staff went to the car and delivered the charger to my room. This was such a great example of service. Amenities such as a shave kit, soaps, additional coffee pods were also provided throughout our stay. One thing that was not provided that was requested, however was a lint roller. This seems like a simple accommodation that should be available at a 5-star resort. The room was clean and had great views of the resort and ocean. A corporate event was being hosted on the property which had a fire dancing ceremony. We were able to watch this from our room which was pretty cool. The only issue with the room was some difficulties connecting to the TV and accessing YouTube and Disney+. We ended up giving up on using the TV and watched TV on our laptop. Overall this was a wonderful stay, but fell a little short of what a 5-star resort experience should be.

    Kauhale Makai - hotels - Updated August 2026

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