Forgot to mention that Unit #201 is very nice and spacious. Its a great location. Such a good deal for the money compared to expensive Hotels. read more

I'm sure that Kauhale Makai (AKA Village By The Sea) is a lovely place to spend a week in a rented condo. It might even be a comfortable place to permanently live. There is so much beautiful, well maintained landscaping, several gas grills for cooking your dinner and a swimming pool. Lots of parking and most condos have an ocean view. I'll be generous with my 3 star rating because of this. My problem is the way they treat visitors. Background: The pandemic has hurt local musicians terribly. There have been few places for them to play and money has been tight for 2 years. Fortunately, the folks living at Kauhale Makai have recently gotten permission for Eric Gilliom to perform in the outdoor courtyard on Friday afternoons. Eric is a terrific musician and well loved on Maui. He has been so happy to be able to perform live for fans in this setting. We were also very excited to hear from friends at Kauhale Makai that we should come and enjoy the shows, too. It's been a long dry spell for us, too. We did enjoy a few of Eric's performances (music and hula) and we fed the tip can generously, along with the rest of the crowd, so Eric would have some folding money. But, before our first visit, we checked with the Kauhale Makai office about the parking rules. A nice lady said we could park in any parking stall as long as it didn't have a cone in it. There were only a few cones in the whole lot. Fast forward to today. We parked in a visitor parking spot that had a 2 hour limit. No problem, since Eric only played for 1.5 hours. What we didn't hear on the "coconut wireless" was that today's show was called off. We brought our chairs into a relatively empty courtyard. We found out that the show was canceled, but several residents and friends were assembled with their ukuleles and they were okay with us watching them jam. A couple of friends arrived in a few minutes and joined us. They decided to sit with us and talk story. A little while later, the sprinklers started doing their thing. We quickly got up and moved to a dry area. I suggested that we were getting the bum's rush because the sprinklers never erupted during one of the shows. Later, a resident told us that someone did turn them on because the 4 of us were sitting there. Gee, that's rude. A little while later, we decided to leave and a friend who lives there told us that several cars have parking tickets on their windshields. There it was. Not exactly a parking ticket, but a printed notice saying "PARKING IS RESERVED... CHECK IN WITH THE OFFICE... CAR WILL BE TOWED AT YOUR EXPENSE..." That was ugly, especially since I wasn't parked in a reserved spot. I was in a 2 hour visitor spot. And, we had been told that all parking was okay unless a cone was present. And, of course, the office had been closed for an hour. At least they didn't follow through with their towing option. That would have been nasty. Thanks, Kauhale Makai, for not releasing the hounds on us. read more

Kauhale Makai - Notice for the Hoi Polloi to scram! - Hotels Near Me - Kihei, Hawaii

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We stayed here as an AirBnB hosted by Stay Aloha. We thought it was great! The AC was strong and everything was clean and felt fresh. We even saw whales from our balcony (Jan 2025, 5th floor, with decent binoculars). We would stay here again. Perhaps other people have had different experiences with other hosts, but Stay Aloha was responsive and gave us super easy instructions for checking in and out. The building was nice too, close to the beach and to bus stops. Very happy with our stay here. read more

The ocean view from the balcony in unit 433 was awesome. Great chance to see whales in January. The only disappointment was that the outdoor pool was not heated. The water in the pool was so cold. Not refreshing, just cold. read more

This review is for VRBO listing Property ID 634387 | Unit # 129. We chose this condo because it had central AC and the location in Kihei.  The location was in a decent place and the condo had enough space for my wife and two boys and seemed to be relatively clean, that's where the positives end. We arrived in Maui at around 11:30am on Friday, since we couldn't check into the condo until 3pm per the reception email instructions we decided to go have lunch and pick up some items from Costco.  Upon arrival at 3pm we checked the email from the owner and noticed that we never received the pin for access to our room - we messaged the owner through the VRBO app and didn't receive a response, then called and the call went to voicemail.  Owner didn't get back to us until about after 5pm with the code to the condo, which wouldn't have been so bad if we didn't have food from Costco in our car!  I understand that people can get busy, but I don't understand why you would send us a reception email without the code to get into the condo.  This was just the beginning of a very stressful trip. The first night in the condo I had to smash a roach in the bathroom while coming out of the shower.  I didn't want to make a big deal since I understand that we are on a tropical island and I know roaches live here so I attempted to let that slide.  However, shortly after, my wife was taking a bath, attempting to relax from our long travel day - a live roach jumped into the tub with her!  All I heard was a scream and water sloshing around, I thought she slipped in the tub.  We notified the condo owners and we were told that they would get someone out by possibly Tuesday.  Ok... The owners never followed back up with us to either let us know if or what time their pest guy would show up, so we were left in limbo as far as knowing when this pest problem would be resolved.  Tuesday at around 3-4am the AC shut off on it's own and my wife and I woke up in a sweat.  We thought maybe it was on a timer or something as it turned back on by itself around 10am. By Wednesday the roach kill count was up to 8 - we had another in the corner of our room and one was actually crawling around on our bed!!!  The AC stopped completely at around 4:30pm and that lasted through the whole rest of the day and all night.  At this point we were fed up and I called the owners to find out if their pest guy ever came, since they never let us know from the initial request on the first day and also to let them know that now the AC is not working.  I reiterated to the owners that we chose their condo because it had AC and that we've been coming to the Hawaiian islands for 15+ years at this point, staying in everything from resorts to condos, and have never experienced roaches to this magnitude - to which he replied I've been going for 30+ years.  At this point I'm extremely frustrated.  My wife who loves baths is terrified to get into the tub, my kids are scared and expecting to find roaches under everything and on top of all that, it's the end of June in Maui and HOT and our AC is out.  When talking to the owners and voicing my concerns I didn't get the overwhelming feeling that he really cared, it was more of the "you're on a tropical island, you should expect this" attitude.  To their defense, after this phone call the next day management did come and fix the AC and their pest guy came and sprayed.  However, this was Thursday of our trip, it had almost been a full week since we had let them know about the roach issue. To be transparent, due to the issues we were having with our AC and the extreme stress from the roach infestation I did ask for some kind of compensation, to which the man I was speaking with said he'd talk to his wife - I never heard anything back regarding this, even after following back up after the trip was over. I really don't like writing reviews like this, I understand that these kinds of reviews affect the owners of the condo, however I do believe that waiting so long for something to be done about the roaches and not being kept apprised of the status of a solution is extremely unacceptable and unprofessional in this situation.  In all honesty, if Maui wasn't all the way booked up we would have most likely checked out of this place due to the roaches, it was that bad.  RENTER BEWARE! read more

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If I could give this place a 0 star I would. We stayed here May 27-Jun 2 at Kauhale Makai by Maui Condo and Home. Im writing this to warn everyone how disgusting this place can be. We walked in the 1st day, the receptionist was very nice and very informative with where to find our room, the code and pool. That's about the last positive thing I can say about this place. Our room smelled like an old grandparent's place where they havnt cleaned in months. It just smelled "OLD" and dusty. Every counter, every surface was so dusty. ITS LIKE THIS PLACE WAS NOT TOUCHED IN YEARS. The A/C vent was full of molds and apliances were ones you would find in the 1980s, like old vacuums and old blender. They had a VCR and a DVD player. That's cool and retro and not up to date. Our child played in the curtains for just one second and he was full of dust when he came out. I swiped my hand over the curtains and had dust on my fingers. There is someone's hair left on the certain of the shower. After complaining to the manager. They agreed to cleaning up the place. But not until the next day. So we had to sleep in this dusty old looking place over night before they addressed the problem. The next morning, two people came and started cleaning up the place. They did removed the old smell by straying disinfectant everywhere and wiping the surfaces and sweeping the porch, but the dust was still there. I pointed out the dirty A/C vent and they said its mold and they couldn't do anything about it. WOW. UNBELIEVABLE. That's how you treat your guest. What is funny was that their ad shows they do enhance cleaning. Ya....right enhance cleaning After complaining to management again. He offered to give us a refund for the remaining days or deep clean the room, which would take two days. THIS PLACE SHOULD BE READY BEFORE WE ARRIVE. But the problems was, its hard to find a descent place at a good price in MAUI that day. It was too stressful and too much of a hassle to go through that and we already spent a lot on this trip. We sucked it up and stayed the rest of the time in this place. But that does mean this place does suck. I will no longer consider staying at hotels and motels. Ill be going pure AirBnB from now on. read more

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Got upgraded to ocean view room from 205. 205 has either a mold problem in the carpet or something funky is going on. We were moved to 4th floor and what a big difference! It was big, spacious, tile floors, huge bedroom and awesome lanai. Nice, quiet relaxing condo. Thank you for an awesome stay! read more

Kauhale Makai - Beautiful sunset from the pool...lovely day at the beach in the warm waters of Maui - Hotels Near Me - Kihei, Hawaii

Kauhale Makai # 312 THE WORST ONSITE CUSTOMER SERVICE ON THE PLANET. 10-4 office hours; 90 minute lunches. Closed SUNDAY. NONE of the laundry room codes worked. NONE of the pool gate codes worked. Tried to check in DAILY ; nobody was EVER there. I have been in Real Estate and property management nearly 30 years and I have NEVER been exposed to such disregard for customers. $200 a night to have maintenance workers POUNDING and hammering. $200 a night to have to be let in to laundry room on last day to wash clothes. $200 a night to have NOBODY return the MULTIPLE calls made to attempt to check in. HERE'S A CLUE FELLOW TRAVELERS: Just FIND A BEAT UP motel nearby...WAY BETTER VALUE... read more

We had so much fun in this condo!! (122) absolutely comfortable home with all the ammenities we could ask for. Look around your whole condo to find all the gear you might think of- its bound to be there. Walkable distance from the nearest town with all you might need too. Mahalo KM read more

Kauhale Makai - Hotels Near Me - Kihei, Hawaii

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We had rented the studio. Saw the sunset. The beach is walking distance our back yard. I soaked in hot tub and smell the BBQ grill. There are 4 gas grills. The residents grill their fish from Costco. The combo lock on our studio is secured but the first night we forgot the combo after the hot tube and was locked out. The office is closed so we had to call the emergency lock out line. They reset the combo and I got in to our studio. Was not fun. read more

Kauhale Mahai booking is a fraud. I booked a two-bedroom ocean-view condo on Mar 8. Unfortunately, my son got sick and we couldn't fly. I got a medical note from the doctor that it'd be unsafe for him to fly. I called the KM management ten days later, four days before the arrival date, explained the situation and wanted to cancel the reservation. However, they have already charged my credit card and refused to return the money. After many calls back-and-forth (between Expedia, where I booked, and KM), their claim was that Expedia charged me and already paid the money to KM, which they did not want to return to Expedia. Finally, I managed to strike a deal: For every day they rent out, they will return me the $204 (the special Expedia rate that I paid). It seems like they didn't bother to advertise the condo too much, as the condo hasn't been rented, even though it was during the spring break. Finally, I found a customer willing to rent the condo, and he called KM directly to re-rent my condo. Customer's first call: Sorry sir, no condos are available. (WTF??) My first call: The booking supervisor confirms my unrented condo is available. Customer's second call: Sorry sir, we have no condos are available for the period 3/27 -- 3/31. (The agent didn't say they had a condo available till 3/30.) My second call: The supervisor says the customer requested ONE day that was unavailable, but was too incompetent to say WHEN the condo actually was available. Customer's third call: A booking agent quotes him the $302 / night rate + $100 cleaning fee! My third call: The booking supervisor refuses to give the customer my rate and that way re-rent the condo. They obviously neither tried nor wanted to re-rent the condo and have totally unreasonable fraudulent cancellation policy. read more

Unfortunately we didn't do due diligence when booking our two-week Christmas/50th anniversary vacation with our kids through VRBO. Having had good experiences with VRBO through friends, it didn't occur to us that we could be so burnt by the owner and "resort." We understood that we were renting a condo, not a timeshare unit. We arrived on Christmas Eve and accessed a "condo" that could only be described as shabby, and definitely not in the chic sense; the walls were grubby and the furniture could only have come from a thrift store. The complex was undergoing major renovation; this fact was not revealed when we booked. Our ground-floor unit (we had requested NOT to be on ground level) had a lanai view of the construction staging area and parking lot which was a car-length away. During each day we were subjected to the sound of roto hammering directly above us. Upon emailing the owner regarding our displeasure, we were referred to the building management, who referred us back to the owner, who had already told us that the unit we were assigned was all that was available, even as he referred us to management. He failed to respond to further emails, including the one we sent on our return with pictures documenting our assertion that the conditions were not what we were led to believe when we booked, and requesting compensation. read more

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Wifi was spotty which could be a nuisance when you rely on the Internet for local recommendations. Our oceanview room was closest to the ocean But bear in mind that it is still about a quarter mile from the ocean and your view will be obscured by palm trees. Otherwise we had a great time here, kitchen was well stocked with any type of dishware, cutlery, and utensils one would need. It was also nice that there was a boogie board, cooler, towels, and flippers available too in the closet. We had a great time here but i can't speak for the cancellation policy policy DB experienced, that sounds like a nightmare. read more

We had the opportunity to stay in 2 condos at this location. 603 which was on the 6th floor, was amazing!! Recently updated and nicely furnished and the views were to die for! We also stayed in 126 which was a ground floor unit. Not updated at all and was right next to the walking path and was not private at all. I would say this one is probably the most unattractive one location wise/decor wise, but it was clean!. We did have a last minute reservation so we were lucky just to find something! The complex itself if beautiful, the grounds are immaculate, well maintained. The pool area and barbecue area were nice. There is volleyball area and shuffleboard, then a BIG grass area just before the beach. So great for kids to run around. The beach area is small but there are so many other beaches/areas you can go to that it's not even an issue. It's not really in walking distance to any shopping but rent a scooter or a car and you are good to go! There are laundry facilities on site (not in condos) and no bathroom at pool area, but other than that, everything was GREAT! Would definitely stay here again! read more