trash af. food is decent but service sucks, you won't get your food until it's cold if it's supposed to be hot. whole restaurant is on bullshit. waitresses move so slow i've made 3 tickets for one meal just to get some type of attention. happened 5 times. read more

Poor service by our waiter. I got through telling him I dont eat pickles and he brings me a fucken plate of pickles to eat.... He forgot to bring out the coleslaw wirh the sandwhich and my glass of water was empty through out my meal. The food was decent but nothing special. Slow and poor service. THEY OVER CHARGED MY CARD AND PATRICK THE MANAGER WAS OF NO HELP. BEWARE WITH YOUR DEBIT OR CREDIT CARD HERE.... read more

On Sunday, after participating in the Houston A.I.D.S. walk, fourteen of my family and friends were starving. I suggested Katz Bar & Grille for good food and drinks, a suggestion I now regret. Surprisingly Katz restaurant wasn't busy for a Sunday.  Our visit started with a bit of wait which is understandable for a large party, but once seated our experience was a huge let down. T.J., our waiter, unnecessarily explained the process of how the kitchen works, as if to give us a prelude into the disaster that proceeded. Once all of the food/drink orders were taken, a great deal of time passed and nothing came to the table, not even glasses of water.  When one of us approached the manager (Anthony) to see what was the delay, he stepped in to assist T.J. by serving the water/drinks. The food appeared as the water/drinks were being served, but only for 5 of us. After that everything went completely downhill.  Four of us never received our food, two never received their side orders, two never receive their cocktails, a forgotten appetizer came after the main course, one asked to have her order redone but it appeared as if the same Phily-Steak came back to the table and to top it off, I received a raw Patty-Melt sandwich.   Food/drink orders had to be cancelled, most of our bills had to be adjusted and we left angry, unsatisfied and some of us still starving for food that never came! I don't believe manager Anthony understood the severity of what transpired, which was apparent because we never received an apology from him. It wasn't about adjusting our bill, we simply didn't feel the manager Anthony gave a damn! Poor T.J. was set up for failure. He was not equipped to handle such a large table of hungry people. T.J. clearly has never been trained, his lack of confidence and continued excuses drained the "happy" out of each of us.  No restaurant is perfect, I get that, but what we experience was ridiculously bad! read more

I went once...I doubt I'll go again. The drinks and food were overpriced and not really that tasty. The drink portions were very small and the food was messy. I like it's open 24 hours, so I'd only go if I was in the area, when everything else was closed, and the neighboring greek restaurant was too full, lol. read more

I want to give a shout to Nick. Guy was definitely a great server, great attitude. I really appreciate his service. I work in the industry and he's definitely great at what he's doing. I appreciate that. So great job!!!!!! Thank you!!!!!! read more

Service sucked balls! I don't know what was up with our waiter, Lorenzo. He was very curt and rude. I watched him with his other tables and he was very polite to them and stayed to chit chat. He even gave one guy dabs in the corner. Guess it was his homeboy cause he said he'd see him next time. I really don't know what we did to upset him. He took our order and then snatched the menu out of my hand. During the course of the meal, he'd glance at our table and walk away. He didn't refill my drink until I asked, but he was on top of it with his other tables. Anyway, there were 5 of us and we had one person coming to join us so we ordered food ahead of time. That person came and Lorenzo came back to ask us if we wanted split checks. I told him that we were still waiting on food for our new friend that just joined us. He responds with "oh yeah. I have that coming right now." He steps away and comes back and shoves a bag with the to-go box in front of our friend. I guess that was our cue to leave. He didn't even bother to ask whether or not our friend wanted a drink. The check came back and of course he added gratuity because there was now 6 people total. Guess he thought he deserved that tip. Anyway, we told the manager about Lorenzo's piss poor attitude and service as we were leaving. I'm not sure exactly what the manager decided to do, but I did see him speak to Lorenzo immediately after. Food was not bad. I ordered the spinach artichoke dip and the bagel with lox. If I come back again, I'd probably get the same two items. Hopefully, my experience will be better next time. read more

After sitting and waiting for acknowledgement from our waiter for over 15 minutes, we finally got attention. After repeating our fairly simple orders several times to him we were worried. Then the orders came. Our appetizer appeared with our lunch. And out of the 3 orders, all 3 had problems. The when we addressed this to our waiter he acted put out and only made an effort to correct part of the problem. One of our group went to find a manager. When the manager arrived at our table he acted if nothing was wrong and when we said we were leaving he did not ask any questions to try to solve the problem. This was not my first time ever visiting Katz's and all I can say is - crappy, crappy customer service. I will never return nor will I recommend this place to anyone else. I mean - what is the purpose of ordering a pattymelt when they bring you a cheese burger on toast?? Not kosher!!!!!! read more

After seeing Katz Deli in New York featured in Travel Channel, My wife an I took a 40 min. from League City to Katz Houston. On recommendation of waiter, we ordered Reuben pastrami sandwich. The sauerkraut layers in between the thin slices of pastrami tasted more dominantly. We should have ordered plain pastrami sandwich as we saw on TV. Disappointing. I thought that the restaurant will be similar to that in NY, with open kitchen, where we can see the staff preparing and manually slicing the meat and handling the orders to the servers over the counter. Our waiter was friendly, but our order of onion came late. Orders were brought out by a kitchen staff, not by waiter,who also neglected to give us bag for our to go leftovers. A bit expensive. read more

Way over priced, service is okay. Most of the time one will wait to be served for awhile. It's like the waiters have something against each other. Food, for the price not at all worth it. But when it's 3 in the morning and you don't want Denny's or iHop, this is where you want to be. Cheesecake Is really good. read more

LOVE the Cheesecake milkshake!! Dangerously addictive. The matzo ball soup is terrific, but most of all I like the variety of people you get in here. The place has a nice energy and a kitshy New York style. I was also surprised that they have some amazing cocktails here. But then, that's New York in style too I guess. GREAT quote on the back of the Cocktail Menu: "When I read about the dangers of drinking, I gave up reading!!!" Forget who said it, but I concur!! read more

Went on Sunday, April 22 at 2:30 for 2 reuben sandwiches and a cheesecake shak to go. A manager guy took my order. I asked the diff between KATZS CLASSIC and PLAIN REUBEN and he explained. As I waited for my order, I explored the menu and saw a DAILY LUNCH SPECIAL with a $5 discount on my sandwiches 11 to 3 pm. When my order came out, I asked him if the special was good on Sunday, since I ordered before 3, why didn't I get the discount. He said yes it is good on Sunday, and for togo orders but "for future reference", I did not ask for the SPECIAL. Shouldn't a good waiter or manager have pointed this out as I ordered? There is no future for me ... KATZ'S IS NOW CLOSED TO ME! read more

So I went to Katz tonight and it ruined my night. I sat at the bar for about 10 minutes before I was even acknowledged. I orderd a holy Mary which was amazing as always. The bartender deliverd and then ignored me in favor of the better dressed and lighter colored patrons around me. After a while he came back and to my true regret I ordered potatoe pancakes that came under done. When it was time to close I put out my card and after watching him walk past it 3 times I gave the card to Zoe the floor manager and asked her to have my ticket closed out. The bartender closed my ticket for more than double the cost. When I asked about it, he presented me with the corrected ticket and told me there was no copy of the void. I asked to speak with a manager and someone in a blue shirt told me he was the manager ( untruth). He said it was impossible to get a copy of the void. At this point, my buzz was blown and I wanted a refund. Dante, the real manager was called and he told me there was no possibility of a refund because my purchase was alcohol. I know this was another untruth. I hope someone who is at all concerned about service reads this and takes proper measures to make sure this doesn't happen again and there's not a bloody Mary in the world that could ever coax me to return. Good bye and good riddance Katz's. read more

F'n terrible. Horrible service & very fatty corned beef. Been to NYC location and blows this place out the water. Sad to even know this is affiliated with the original. Also waited for server for about 10 minutes after being seated while 3 servers watched TV at the bar. Awesome, will never return. read more

This place is just O.K at best. It would have less stars were it not open 24/7/365. That is a bonus. The sandwiches are good, but also very expensive. The cuisine just cannot compare to the offerings at Kenny and Ziggy's. The complementary pickles tastes like metal, and the coleslaw is just plain cabbages. The pastrami is pretty good, but was not served hot like the menu suggested. The waiter was very friendly, but failed to mention up charges. Overall, just not that good for the money. read more

The ONLY reason I'm giving two stars is because the waiter did an excellent job and my sandwich was very good. However..... My boyfriend and I were terribly disappointed. This was out first time there and it didn't live up to they hype. We arrived around 2:15 Saturday and were told 15-20 minutes for a table. The hostess was very aloof. There were several open tables upstairs and when my boyfriend asked about it, he was told they were short wait staff. Not our problem. Went to the bar to have a drink. The bartender is in dire need of customer service training. We sat down right in front of where he was standing and he never acknowledged our presence. I finally, politely, got his attention and he just said, "I'll be right with you." We'd already waited long enough and almost walked out of the restaurant. Eventually, he did take our drink order. A table finally came open. I gave the bartender the credit card to pay for the drinks and he took that, and the check and sat it by the register. I had to wait more than 5 minutes for him to actually cash it out. He was on the phone. Seriously? The older ladies sitting next to us were also complaining about the bad customer service with this extremely slow bartender. Got to the table. Server was great however, our food came and we had no drinks. We also had to ask fork and knives for the potato pancakes. They were over cooked by the way and very hard. I brought this to the attention of the server that brought us our food. I then asked for a manager. The manager ended up making our drinks but didn't put a lime in my gin and tonic. Bartending 101. Boyfriends review: The pastrami didn't resemble any pastrami I've seen in 44 years of my life. It looked more like corned beef and was extremely fatty. I was extremely disappointed and will never go back again. I've had better sandwiches out of a vending machine. Don't believe the hype. read more

Went for breakfast with party of four. It was about 9:30 sunday and restaurant was pretty empty. One order, an omelette was not made the way they are supposed to be made, by adding the omelette ingredients to the cooking eggs. Instead, the egg part was cooked and then the ingredients spooned on top of the cooked eggs and the eggs folded over the ingredients. And, the ingredients were supposed to be tomato, onion and pepper. They were all in there plus one tiny shrimp. My order included home fries. What they call home fries are deep fried potato pieces with some sauteed onions thrown on top. I guess that's easier to do than make actual home fries on the griddle. Pretty bad. Then, i ordered corned beef hash, but got plain corned beef with those same deep fried potatoes on the side. When I pointed out that this was not hash, the waitress said that they didn't have corned beef hash - just corned beef. She said she didn't understand I wanted corned beef hash. They did not charge us for the omelette. Won't go back. read more

I came here for a late lunch and was told about the daily soup specials. J.T. was our server and he recommended one of the sandwiches to us. I decided to try the "French Dip" which is a hot roast beef sandwich served with melted provolone on French bread. The sandwich was absolutely delicious. When I received the meal it came with the sandwich to one side along with a pickle and a bowl of Au Jus sauce (I probably spelt that wrong but it's that brown juice that taste really good when you dip your sandwich in it). Needless to say, I really had a pleasant experience here and will be returning again. read more

They have a Monte Cristo... How could I not try it? They put their own spin on it by adding a fried egg and adding a smoky chipotle raspberry sauce. IT WAS SO GOOD. Really enjoyed my lunch there and it is open 24 hours so great place to go if you are having a late night. read more

The best hot pastrami on rye in Houston. I drive from the Memorial area to eat there.

Katz is gross. Plain and simple. I have been there a few times, willing to see if they could redeem themselves and--no. Never again. The last time I went, I was served soup that was so salty it burned my mouth and stomach upon consumption. I love salt, and it killed me. Their sandwiches are always soggy messes and it is way overpriced for what you get. I am amazed this place is still open. I guess being open 24 hours is the only thing it has going for it. If you want a greasy mess of a sandwich at 2 a.m., go to House of P*ies and save yourself some money. read more

We came in with 15 people with no notice and our waiter Josh was amazing! Great service!

I have a great love of sandwiches. I probably lived mostly off of turkey and cheese sandwiches for four years while in college. So, needless to say I was super excited when my boyfriend and I both suggested going to Katzs deli for a late lunch on Saturday. When we arrived at 4pm, the place was quite full with patrons, and a lot of kids at that. Our waiter was quick to ask us our drink choices and if we wanted an appetizer. I thought that was a good sign (WRONG). We ordered onion rings and the Turkey Ruben (New York size) to share. We also asked for pickles and coleslaw. The sandwiches were piled high and the onion rings were gold toned goodness, but we never received any coleslaw. I have to say that I did not enjoy the Ruben at all. I don't blame Katzs 100% for this, b/c it was my first time having sour kraut, which to me tasted how stinky feet smell (YUCKY). I removed most of the sour kraut which made the sandwich bearable. I was thinking about giving Katzs another chance, but our waiter may have changed my mind. After receiving our food, the waiter went M.I.A and when he was nearby, he totally avoided all eye contact with us. We had to ask the bartender for a refill of ice tea and I never had my water refilled. I was so disappointed with the lack of service, I completed the "how was your visit" card that was left on the table. The waiter never asked how was the meal, if we needed napkins or if we wanted desert. I think my disappointment in the food could have been overlooked, but I can not over look such bad service. This place was not nearly as fun as their commercials. read more

I made the mistake of dining at this place on a Sunday while I was dressed casual, the Waiter took my order from my wife, brought us out our meal & it was a half of sandwich, I was shocked because we ordered a entire sandwich, I told her so so she took it away. Then she returns & says, "I want You to Understand that a whole sandwich is more"! I couldn't believe what I was hearing, I make $100,000 a year & was judged by my attire & different race wife! I asked for the Manager & explained to him how poor my service was & is! He stood there dumbfounded as if I couldn't afford my meal & kept staring at me & then her & then Me & then Her! My waiter NEVER Returned to ask me how my meal was & never brought me a bill or even offered a to go box. I went to the counter because I was on the verge of being upset with them, I paid my $70 ticket & asked for 2 to go boxes, the manager brought me one, when I asked for another he brought it & tossed it on the counter! I asked for a phone number to call someone who would treat me like a customer, he told me he was the manager & his decisions stand. I called the next day & got a corporate # & name, Linda, I've left her 4 messages in a 10 day period with no reply! I guess you have to look like you have money & maybe not be a Bi-Racial Couple to eat at Katz on Westhiemer! I will find EVERYPLACE To Give This Same Review In Houston! 2 Sandwiches for $70 & treatment like this has earned them this review! read more

always come here! love the food, service and convenient location. new favorite restaurant. the atmosphere and decor is fun and relaxed. Had Claire as our server today and she is the kindest person and provides outstanding service. you can tell she is great at her job and cares about every table! deserves a promotion!! read more

I like this place because it is open late and has some sassy gay men waiters.

Gross. I can't remember what I ordered but my turkey sandwich was absolutely flavorless. The only redeeming part of the meal was the chocolate eruption dessert and the crust on that was dry and bitter. The lunch special was a good deal but the sandwiches would've been overpriced otherwise. read more

If they weren't 24 hours I guarantee they would be in the negative when it comes to stars. Poor service. So poor that I didn't even want the food. It took forever like 20 min to be seated. The place wasn't even that packed at that. They were just slow motion & lacksedaisy with everything. We finally sat down after flagging down a server for another 5 min to take an actual order because we kept getting overlooked. I have very low patience when it comes to establishments that behave like such so I wanted to leave, however my friends were hungry & tired & just wanted to push thru. One friend laid her head on the table after placing the order & someone( maybe an incompetent assistant manager ) comes & says that she can't sit at the table like that. Unmmm Like what!? Resting her head. This isn't a 5 star restaurant with silk tablecloths & salad fork etiquette. It's like 2 am seriously. I'm certain they've seen worse. She paid them no mind & asked for the food to go. They in turn asked for us to leave. I was elated of course but they weren't. & definitely have no plans on returning. I'll spend my late night dollars elsewhere. read more

Katz's - Delis Near Me - Houston, Texas

There are a lot of employees but not sure what most of them are doing as no one every really helps you. Literally would pick any where else other than this. Very unorganized and poorly managed. read more

My husband and I brought my father-in-law here for his early Father's Day present and it was a complete success! We started with the potato skins, which were a delicious start! I ordered the 'healthiest' omelette as possible and it was packed full of all kinds of vegetables! My father-in-law and husband opted for the more savoy and not so healthy options and they were thoroughly impressed as well! read more

This place has really gone downhill. If I could leave zero stars, I would. It is a shame. I used to love coming here. The staff are rude and inattentive. They lack discipline. read more

Good fried pickles. Bad service. Great hours.

Had an issue that was immediately resolved by the manager and refunded my money back This was my issue **Be Aware!!!!!! when you park your car at Katz parking lot, my car was towed from the restaurant's parking lot because I didn't pay for the meal, but my friends did. I wish I could give them a 0 or negative stars. I have never been a position like this before and would like others to avoid this situation. Apparently they have a guy from Metro towing lot, looking over everyone that walks in and what they drive. Never going to Katz again. read more

A clever trick to use when traveling is asking the locals where they eat! After a music concert in Houston we got out after 10 PM. Where to eat? After asking a local Houston resident they mentioned this Deli. 1) It's opened 24 hrs 2) It's delish 3) It was close by. I was sold and after reading reviews, Katz's didn't disappoint! Upon walking in the deco is all about NYC getting me in the mood to expect a great NYC deli! The sandwiches are a great size and very filling if you order the "Fare" size. If you're extremely hungry or want to share go with the "NY Size". Since I always eat with my eyes I wanted to order two (yes two!) So I convinced my friend to order the Pot Roast and I ordered The Corn Beef and we traded halves. Our third friend ordered the Turkey! OH MY! The sandwiches were delish and juicy :) I couldn't even get my mouth around them, piled so high! :) The French Fries are crisp and perfect size. They have coleslaw that is complimentary. Ordered some Dundee (Honey Brown Beer) to wash it all down-yum! I was amazed to see the great service being a 24hr place and how clean it was! read more

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Every time my mom comes to visit, we always come here for lunch. The hosts/hostesses and the servers are always very friendly and make you feel welcome. She always gets the Reuben sandwich, enormous and delicious. I most recently had the blackened chicken salad, which was very tasty as well! We usually get the fruit tray, because the sweet dipping sauce that comes with it is amazing. The matzo ball soup is not to be missed either! I've never been at night or on a weekday, but if you're looking for a great weekend lunch spot, I highly recommend Katz's! read more

Katz deli is a great place to eat at 3am. I have had about every sandwhich There and they are all great to many to name. The cheesecake shake is mouthgasmic. I love this place! The service and staff are always on point. read more

Wanted to love it, but the only redeeming factor is they are open late and have good kitsch. $9 appetizers that are tiny and taste like they came from the microwave. $5 knish they was more hash brown. The prices are NYC high and food is IHOP at best. Service was very good. read more

Yum yum yum! I feel like I'm back in Austin. Ok so I dont know where this restaurant originated, but I always used to go when I lived in Austin. When I found out there was one here in Houston, I went IMMEDIATELY. I went late night, after a concert. They weren't super busy, but for latenight on a wednesday, there were quite a few people. I can imagine on a weekend they're probably packed. Super friendly staff and delish food. I had the bagel with salmon-TO DIE FOR! I think they might have used an entire tub of cream cheese. And of course, Katz's tradition, I had to order some fried pickles. They make the spears which are my favorite. Now that I know Katz's is here, I will be making many more trips back! read more

hate to say it but people are right about the service. sat at the bar was very busy saturday lunch. guy was not presentable, i have been a bartender for a long time and you can learn drinks and menus but you either have good service skills or you dont. my katzs pride was actually very good, hubbie got half sandwich with a side, i should have taken a pic of it, i was going to make scene but he hates when i do that haha. the sandwich was smaller than a childs fist. YOU PEOPLE HAVE SOME NERVE CHARGING 9 BUCKS FOR THAT! this is why kenny and ziggys is eating your lunch (pun intended) read more

Katz's - This is the skinny katz pride... good! - Delis Near Me - Houston, Texas

This is not Katz's in NYC but this is about the only place in Houston where you can get a decent rueben on rye or other deli staples. Open Late! read more

Ordered a pastrami sandwich and fries for lunch. Fries were average and the pastrami sandwich was decent but I've had better. Ordered to go and didn't wait too long for the meal. The reason for 3 stars was the price for the sandwich and fries, $18... Should have looked at the menu online before hand. Way overpriced for such an average meal. Won't be coming here again for that reason alone. Parking was ok and the staff was friendly and helpful. Too bad the prices aren't reasonable, the place could be a nice lunch spot. read more