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Katy’s Cellular

2.3 (3 reviews)
Closed • 10:30 am - 8:00 pm

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1 year ago

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6 years ago

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4 years ago

This place is never open, it does not match the schedule and everything is overprice.

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U-tec Selma

U-tec Selma

5.0
(3 reviews)

I honestly thought my laptop was destined for the trash when I kept getting the message that it…read morecouldn't be updated to Windows 11. Before rushing out to buy a new one, I decided to call Selma U-TEC. The store manager, Luis, told me there would be no charge for him to take a look and see if he could install Windows 11. I dropped it off late yesterday, and after checking it out, he was confident he could get it updated. Sure enough, by early this afternoon, it was ready -- and it's running AMAZINGLY! The cost for Luis to install Windows 11 was minimal, considering the price of a new laptop. I'm not the least bit surprised by the EXCELLENT service from Luis. My family has gone to him several times for laptops, phones, and even an iPad, and every single experience has been outstanding. The customer service, expertise, quality, and overall experience are truly FIVE STARS! If you need help with tech repairs, purchases, or trade-ins, I highly recommend Selma U-TEC.Go see Luis first -- you won't be disappointed!

I went here 11-05-2024. The young man ( Luis ) who helped me with my phone was very knowledgeable…read more It wasn't charging fully. I thought it was the battery going bad. It was just a setting on my phone. A big thanks to Luis for being a honest man and not selling me something unnecessary. So thank you and U-Tec for your honesty. I will forever recommend this company. And I'll continue to patronize them. Thank you.

RepairAll

RepairAll

3.1
(47 reviews)

Great overall customer service! Shout out Greg for helping me out today, thank you as always.read more

The guy is really friendly, but it was a rollercoaster of a process…read more First, I called and got a quote of $250. He confirmed it would be a screen provided by Apple. I had been calling around to competitors like U-Tec who were quoting Brand New third-party screens from some pretty reputable screen producers for around $270. Because I wanted an Apple screen I went with RepairAll. I visited the location and dropped my tablet off, he told me if I wanted to pay an extra $30 it would be ready the next day otherwise it would be 2 days total. He ended up closing the store for a family emergency for 5 days after I dropped my device off (why would he charge me $30 more for early pick up but no discount for late pick up). After he finally re-opened the store, I went in to pick up my device and it was not ready. Because they weren't answering their phones I visited the store once in the morning to which he would say "come back later in the day". I would go back later and it wouldnt be ready. This happened for 3 days where I went to the store 2 times a day - wasting my time and my gas. After this fiasco he finally had it ready, but informed me that the device wouldn't turn on. To be fair, it hadn't been charged in a while. He ended up putting on some crappy screen that had a few different issues, but I got it to turn on after he tried up-selling me a new battery. It just needed to be charged for 30 minutes. I called in to get a better screen because this one was absolutely awful which he agreed to. I brought my iPad back in and we went back and forth for another 2 days . I FINALLY got it back with a ... Decent ... Screen. The screen has two blemishes on it, completely not worth what I paid. One near the top with a noticeable amount of dead pixels, and another blemish near the bottom where the pixels aren't the same brightness in a considerably large area. This place offers a year long warranty, but I am honestly afraid to come back here. Even if I had to pay for an entirely new screen I probably wouldn't come back here just to get the warranty. Hey man, if you're reading this - you should really be more considerate to your customers. Call/text with status updates, answer the phone, stick to your commitments, have backup plans, and lastly stop selling these crappy screens that have issues. When people get their device repaired they wanted it in like-new condition. I feel completely ripped off.

Katy’s Cellular - electronics - Updated July 2026

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