Shauna the assistant manager was such a huge help to me today. Since Customer Service is…read morenonexistent these days, I sincerely appreciate it when someone really steps up and helps. Super friendly staff and she went above and beyond to get me something done as soon as possible for a bridal shower that I had to put on. Thank you so much for the fantastic customer service. Amazing! Very much appreciate all your help.

I visited this FedEx Office location around 5:30 PM to drop off a prepaid VFS shipping envelope…read more There was only one customer ahead of me, and the store was otherwise empty. The employee working at the counter, Shanna, instructed me to use the self-service kiosk. When I attempted to scan the barcode, the machine displayed a message stating that store assistance was required. After the customer ahead of me left, I politely asked for help. Instead of assisting, Shanna again told me to use the self-service station. When I explained that the kiosk was displaying an error and requiring assistance, she responded, "Can't you read?" in a rude manner. I questioned why assistance could not be provided at the counter since the store was empty, and she repeated, "Can't you read English?" I found this comment offensive, disrespectful, and completely inappropriate customer service behavior. I am not upset about being directed to self-service. My concern is the manner in which I was spoken to. Customers should be treated with courtesy and respect regardless of the situation. I hope management reviews this incident and provides appropriate coaching.

Hey Darrel, A++ for the help that Chloe gave me returning…read morean Amazon item yesterday . Apparently, I had done something wrong with printing the tickets and my first visit. I was told that I had to go home and reprint the tickets. I came back again with the reprinted tickets, and apparently I had printed the same ticket three times. Chloe stepped right up asked me to log into my account and she scanned the QR code. She was super helpful and Very nice. . THATS THE KIND OF SERVICE THAT MAKES A DIFFERENT!. Thanks Chloe! David T

9/19/24 Returning some running shoes that looked more…read moreorange than red. Set up return through SHEIN and it just gave me a scan in to give to get the full return. Arrived, greeted by kind worker, scanned code and gave a receipt with good day wishes! Great! Very nice inside! Safe & clean! Great service & Convenient return! Highly recommended!!

I've purchased photos several times over several years. The quality of the prints is top notch. The…read morecolors are vibrant and true. The photo paper is very nice as well. I use the website to order photos which is always an easy process. Prices are upfront and never a surprise for how much each photo costs. Would definitely recommended if you have photos that you'd like to have professionally printed.

Very disappointing experience. The customer service from David and Darrin was horrible. Both came…read moreacross as uninterested, dismissive, and honestly like they did not want to be there. Asking questions felt like an inconvenience, and there was little effort to actually help or make the process feel welcoming. Not only that, but if you're looking for fair trade in value on your camera equipment, this is probably not the place to go. The offers felt extremely unfair and far below what the gear was worth. You're better off spending your money elsewhere.

Der Lee sold the business last year to a young man named Brandy. He is equally competent and…read morereliable, easy to communicate with. He bends over backwards to please.

We love Der and her lovely business. Always kind a extremely helpful…read more If you need to ship something get a notary or just by stamps this is the place to go.

Ordered raised foil business cards for my new business, haven't started selling anything yet so I…read moream paying out of pocket from what little I was able to save up to make this purchase. I trusted them to make them look good but I never got offered a physical proof of it, only a digital one. When I got the cards, you can't even read a single word on any of them. The foil was thick on those areas and so you can't read any of the lettering. I wasn't given any options to get a physical proof before making a decision, I didn't even know you can request that. This little mistake cost me nearly $200 that I won't get back. I was offered a 50% discount to purchase more but I don't have that money right now. I was counting on these cards to get me in the door to customers to begin business and I spent what I had to do so. I am sure their work is excellent but for my first time, I did not get the best service and just wasted money which is delaying the start of my business. I already had issues with another business making my cards and wasted money on them so I searched for a more professional, local business thinking that there shouldn't be any fail with this one. I can't really use these cards because they don't look professional at all, they looks like a sloppy mess that makes it look like I made these myself and settled with the mess I made. Can't say I recommend this business, you just might waste a good chunk of your savings to get your foot in the door in a new business, saldy. I really hate leaving these sort of reviews, it doesn't feel good on my soul but I expected better and got very disappointed. Wish they had a refund or reprint policy

I've had nothing but great experiences with AlphaGraphics, largely because of the exceptional…read moreservice provided by Marina Garcia. Marina manages all of my personal printing needs as well as everything for CICP, and her work is always handled professionally and efficiently. She's knowledgeable, attentive, and consistently delivers high-quality results. Anytime I need guidance or have a deadline, she's on point and dependable. If you're looking for a printing partner you can trust, AlphaGraphics and Marina Garcia are the real deal.

I needed almost 400 photos scanned and saved digitally. Joe is super and did an absolutely perfect…read morejob. His pricing was lower than his competition and we had a great time talking about family memories. If he and his staff do as well on his other services as they did for my project, this would be the place to go! 400 pictures down, another 1,000 to go!

We needed a custom coffee mug to be made with photos on it. After browsing around from the normal…read moreplaces that offer that type of service such as Walmart and other retailers out there. Majority of everyone were either, it will take a week or more to ship to you (Before Christmas) or not available for in town pick up. I put the job up on Yelp and Ship CV answered. While others wanted to order 10 or more for them to either consider it. SMH. Once Ship CV answered on Saturday, communication was clean and clear: If they can do it? Will it be available before Christmas? Do I have to order like 10 of them to do it? And was it gonna be an arm and a leg? Answer to that is Yes, Yes, No and No. It will be available on Monday, price was perfect for a custom mug. Product is exactly what I wanted, and the staff are great there. Thank you and highly recommend

Very highly recommended, trustworthy family-owned print and copy shop! We've used West Shaw & Print…read morefor many years. The owner and friendly staff are first rate, extremely professional, creative and helpful. Our large office trusts them with all of our print needs, and they do an excellent job.

12/19/25 Return…read moreneeded from a TEMU order and wanted to give everyone a heads up. Pretty awesome. Right when you walk in you can scan the return, prints out, tape it and then just wait in line and turn it. Did and there was a LONG line! It is the season. Luckily, ir moved fast! Greeted by kind worker, just gave printout taped to return and says thank you with good day wishes!! Definitely a time saver for the worker and me! Easy convenient return and GREAT service! Highly recommended!!

Once you get inside the store... they welcome you and entertain at once. Good work for the…read morecustomer....