Find another agency to sign up with because Lindy Parke herself is highly rude, disrespectful and…read morebipolar! Your premium will go up and she's not going to help you personally to find better options because she's purposefully increasing the cost. By saying your mileage went up or you have an (outdated) collision on your record. You will have to talk to the other ladies in her office because they have more patients and since. I was with this agent for almost 7 years, and 2 years in I had a confrontation with Lindy (herself) and she spoke to me highly disrespectfully to the point I couldn't and wouldn't stay with her agency any longer. I tried to leave but I was told that Allstate has a non-compete agreement between agencies. So I found another agency that had the ability to control my policy that was originally signed under Lindy Parke. So for the past almost five years I stayed away from ever calling here office and only spoke to The Cullen Allstate Agency. But this year we had a situation where we had to call her. (This was my last straw) My mother called her to ask about options to lower our insurance and she once again went off the handle and spoke to (this time) my mother highly disrespectfully and saying that she had a car accident on her record that she's at fault for and there's no way that she could lower our insurance premium. As well as criticizing my mother about the accident and saying she should have done whatever to avoid the accident even put her life in danger. (The truth) My mom was involved in a car accident over 5 years ago (way outside the legal time of insurance acknowledgment) and she WAS NOT AT FAULT. She was rear ended. And the other driver paid for all damages to her vehicle and bodily injuries. We never, ever heard this was why our premium had went up so much until now. Very strange!! But how didn't Lindy already know that???? Why would she bring up something so old, out dated and irrelevant in 2023. My answer is she's highly combative and evil. She likes to argue and even tell people off. And she does not like to lower insurance policies. The other agency was shocked when I called them about this and they seen how high my rates were with Lindy Parke. And by the way the other Allstate agency did not have the ability to change my rates only answer questions and take payments. My mom and I went to another agency to have them pull my mom's record and it was just like we said no current accident on our driving record. She of course was just lying to give a bogus reason to why our insurance premium went up. I have now canceled her. And to anyone thinking about going to this agency save yourself THOUSANDS OF DOLLARS and HEADACHES go to another agency. The Cullen agency is fantastic they will take care of you. Lindy Parke is highly combative and hard to deal with and her rates are fishy. 5/22/23 Update/response I left your office and stopped doing business with you because of prices and because of lies and disrespect. You spoke to me disrespectfully almost 5 years ago then I stopped calling your office and I started contacting The Cullen Agency to handle my policy but when my mother and I had to call you because you were our original agent and you once again spoke like an unprofessional mean person. We were done. So let me myself be clear this review has everything to do with money and even more to do with disrespect. My mother is older and you highly offended her. You know what I'm talking about. You don't deserve to have customers like us. We were very loyal to Allstate now we're moving on.

Lindy is one of a kind and at your service thinking! Came thru for me…read morewhen needed assistance with my home purchase straight away. In this season of issues 2023 she is always there for me!

Amazing service at Jerry strand State Farm insurance, helped me right away great serviceread more

This statefarm office is on point. Terrific staff that…read morecares about your autos, home and life. Christina is my agent and she is amaziningly wonderful at what she does. She handles her work professionally and efficiently. As they all do there. I would recommend this statefarm office's services to anyone, looking for the best prices and coverages.

Jocelyne is an amazing agent helped me find insurance with my bad driving record. Statefarm kicked…read moreme off because I had an accident that was technically not me . Definitely recommend

I went to freeway insurance today to see the quotes they had and that's probably the best quotes…read morepossible Jeremiah Patterson gave me ... Jeremiah is wonderful he helped me so much, he was caring, understanding and helped me in so many ways possible.. if anyone goes here ask for Jeremiah. He was outstanding !! And his boss is just as amazing as Jeremiah. I appreciate the help he gave me and helped me so much. Thank you !!

So, this is the 2nd time me and my husband have come here and worked w the same person. She's…read moreextremely lazy. Her name is Samantha. The first time she had the doors locked 10min before closing and tried to deny us assistance. This time, I asked if I could pay w routing and account # and she said "I mean yeah but you'll need a check #.. do you have checks?" And I said "No I don't think so, there's no way to do it without a check?" She said no. So I called Fred Loya on 20th & avenue i, and he said "you can just put 1 as the check number. But if you want I'll just take the payment over the phone for you to help you out." All she had to do was work w me and help me, but instead she was lazy and didn't care to try to help me. Horrible customer service.

Samantha helped me with my quote. She did such an amazing job. Got me the best rate. Would…read moredefinitely recommend.

horribly customer service. LANDY DIDNT cancel my old policy after telling me she would and I was…read morecharged three months for a car that wasn't even in my possession. Josue and Landy were both rude and extremely condescending, both tried to make me believe I was confused and weren't helpful at all. The lack of communication between agents is crazy I don't think they know what they are doing.

Fiesta always give me a great Insurance quote. I highly recommend them if you're looking for great…read moreinsurance coverage and cheap insurance call fiesta you won't regret it.

This place lived up to its word. We needed to get insurance and all I can say is the customer…read moreservice at this place is by far the best I've seen in the AV in 20 plus years. Always answered the phone and gave the most accurate and best prices available. They had us come in and never had us waiting. Then actually saved us additional funds we had not expected.

We've used Top Notch Insurance for over 10 years for all our car insurance needs. Tom is wonderful…read moreand we wouldn't go anywhere else!

Never get insurance with them they charge me $200 and I still don't have insurance . The first time…read morethe broker name Jackie Miles did my paper work she wrote the Address information so I never received my statement. I have to contact her and she said that my insurance policy ended we have to sign you up at the new policy when she was the one who wrote the wrong information so I called her back paid again another hundred dollars to sign up with no insurance policy I paid for six months and this was in February and were in May and I don't have insurance so please do not go there because I am going to do a lawsuit with this company.

Great quotes and great staff. They are helpful and easily reached. Thank you lance and Jackie.read more

My experience with State Farm insurance began over 10 years…read moreago and Nikki has been there from the beginning. Not only is she the epitome of PROFESSIONALISM ..Nikki is also very personable and PATIENT...lol (I ask a lot of questions) Thank you Nikki I appreciate your assistance. Rita

Nikki was amazing! She saved me 3 dollars on my insurance, it's not much but I'll take what I can…read moreget. Give Nikki a raise!!