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Acceptance Insurance

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm
Updated a few days ago

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Services - Acceptance Insurance

Car and truck insurance

Pets

Homeowner or property

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Vehicle

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5 years ago

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Edgar B.

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5 years ago

Great quotes and great staff. They are helpful and easily reached. Thank you lance and Jackie.

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Nationwide Pet Insurance - King of my heart (but me and my pup so no to kings otherwise.)

Nationwide Pet Insurance

(1.4k reviews)

We secured whole pet/whole life + wellness insurance for our Pembroke Welsh Corgi, Nigel, when he…read morewas a puppy, and the coverage was pretty comprehensive and extremely useful until the end of this past year, with reimbursements being quickly mailed to us. Our dog is now almost 11, and we recently filed a claim via the website/app, as always. We then received a mailing saying that this policy was "no longer active," with no explanatory details. My husband had originally acquired this policy, which was supposed to be lifelong insurance for our pup, while working for a different company a decade ago (through his work benefits package). Thoroughly confused, he called Nationwide and was informed that the credit card on file for the automatic insurance payments we had been making on time FOR A DECADE had expired, and, without our knowledge, the policy had been cancelled and could no longer be restored (they wouldn't even allow us to put a new credit card on file and retroactively pay for the month or two when they had attempted to charge the expired card). They apparently notified us only via my husband's work email from the job he had a decade ago, which he obviously no longer has access to. Although they had our physical mailing address and frequently sent us reimbursement checks in the mail, they never sent us a physical letter informing us of the credit card issue, so we had no way of knowing. Now, our senior pet who has some preexisting back issues has no way of being insured in a way that would actually cover any of his medical costs, even though we had done everything we could to make sure he was going to be insured for life. We are extremely unhappy with Nationwide's lack of notification and unjust cancellation of our policy, which seems dishonest. Had he been a younger pet for whom they didn't anticipate increasing medical costs, I wonder if they would have reached out by mail to inform us of the credit card issue when they were unable to reach us via the old email address? It's distressing that, when we had diligently paid our premium since 2015, they would not let us reinstate our policy by paying the month or two for which our credit card on file, unbeknownst to us, had expired. Just really disappointing, and I hate knowing that my sweet pup will now have the least insurance coverage (none) he has ever had in his life just at the age when he will need it most. After being quite please with it for years, we are now extremely dissatisfied with Nationwide Pet Insurance and would welcome outreach from the company to reinstate our policy when it was unjustly cancelled; restore our faith in this company; and help us make sure our pet can have all the medical care he may need in his old age.

I got this insurance through work and assumed it would be a high-quality plan. Looking back, I…read morereally wish I had done more research before enrolling. There are many better options available with significantly stronger coverage. My 6-year-old cat was recently diagnosed with cancer. While this plan reimburses 70% of eligible expenses, the annual reimbursement cap is only $7,500. Unfortunately, that amount does not go very far when chemotherapy treatments can easily exceed $20,000. Since then, I've seen many other plans offering 90% reimbursement and annual limits as high as $100,000. My advice to anyone considering pet insurance is to carefully compare plans before committing. Not researching my options more thoroughly is my biggest regret. Now, because my cat has a pre-existing condition, switching providers is no longer a realistic option.

Acceptance Insurance - autoinsurance - Updated July 2026

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