Customer service. Worst service I've seen anywhere. I was wondering why there is any car in the…read moreparking lot other than employees. No service no customers.

This Insurance company really helped me out. I was struggling trying to find my son who is 21 car…read moreinsurance that was cost effective & affordable. The Management team went through hoops for me to find the right insurance for myself and my son. I very much Appreciate there patience and professionalism. Thank you .

Outstanding service from Shaffer Insurance! We pulled our policy from another company and put it…read morewith them because we weren't getting the service we desired. Sometimes you can find the professionalism AND get treated like family. We will definitely be sending them more business.

I've had a Homeowner's Policy with Shaffer Insurance Services in Palmdale Ca. for multiple years. I…read morejust received a notice of from the Shaffer office telling me that the provider (American Reliable) is cancelling subject policy due to fire hazard conditions in our area. I immediately attempted to contact Shaffer Insurance (twice) for assistance in finding another provider as time was of the essence. Now, based on our history of only one claim and NEVER missing a premium payment in all related years, I would expect, at the very least, acknowledgement of my request for assistance re: this very important requirement for my home. No response equates to a non-caring and unprofessional method to conduct business. In the interim, we have been fortunate to find another agency who immediately resolved our concerns by finding another provider within hours. Therefore, it is with reluctance that I would not recommend Shaffer Insurance.

My family and I have had insurance with this company for many years. We support local Latino-owned…read morebusinesses that have similar positive values when it comes to customer service as affordability. I truly recommend them to anyone who needs insurance, DMV and many other services. They are reasonable with their prices and their fee's. It is important to support locally owned business like this one because they not only contribute to our community but it also ensures that there are more protected drivers are on our streets.

They ripped me off here run away. They took my money and all I had to pay was $28 first month and…read morewith their commission I paid over $350

I've been with Gladstone insurance for 7 years and have had zero problems or complaints! Only great…read moreexperiences... Not to mention they really do have the best rates in town!

I had to transfer away from his office. A year ago I had a sit down meeting with Ricardo. He was…read moreask to add for my wife. The lost of wages. On August 26 we were involved in a accident we're a car rear ended us. after they went thru our insurance from the claims department. We were told that lost wages. Was never place on our insurance. I was very shock and disappointed this was something Ricardo was going to place in our insurance

Very nice insurance agents at this location! Working on…read moregetting my life insurance now and then possibly changing my auto insurance to this location!!

Had a problem with Mattox, then went with Harte (he retired) sold his book to Currado…read more Every time I turned around Mr. Currado was increasing my policy by 10%. I finally went with "Ameriprise" and saved a "fortune". I will never go back to "Allstate" again..."ever". Also one of Currado's receptionist's was a "snot".

Nancy Mota is absolutely the best on what she does…read more She is been helping me with all my insurance needs (auto and renter) since I moved to US about one year ago. Not only she is one of those you think: "hey, does she work 24x7?" - since she always fast replying emails and always available when you need to reach her out on phone. A proof of her excellence was when I bought a new car. I really wanted to buy it in a particular day of the week to make sure I'd have it available for the weekend and to not miss a deal, and was able to issue my auto insurance practically overnight with a couple of phone calls and some documents sent by fax. I didn't even have to step in on her office!

Betsey Davis is a rockstar when it comes to insurance. My job keeps me super busy and away from…read morehome. If I need help paying a bill, adding or taking vehicles off my policy she will say after hours to help. She is awesome and will get you the best bag for your buck. She is a small town girl with lots of big city back up. I have moved out of her area but still use her as my insurance lady cause I trust her and know she's looking out for me. Top notch all the way!!!!!!!!! She saves me money every time I talk to her!!!!!! If you use another insurance agent and live a 100 miles away that's your dumb fault. Huntington Pacific Insurance Agency and Betsey are the real deal super nice and ready for all of your needs.

I really wouldn't use them again for my homeowners policy. Everything they've told me doesn't add…read moreup and they get very testy when they are wrong. I had a 3 way call with my mortgage company and Rosie from Huntington pacific and she was so rude to her. She kept cutting her off and had no answers to any of her questions. Betsy who was normally very pleasant to speak with she was the one who was handling my file in the first place also had a bad attitude when she couldn't answer questions that just didn't add up. Stay away from this company. They don't deserve anyone's business!

Elena is very kind, and knowledgeable when it comes to understanding your insurance. She's one of…read morethe best in the business I've seen to date. If you need anything even a quote give her a ring today I highly recommend her expertise. Elena thank you for everything! :)

Great customer service, prompt return phone calls/emails, fair pricing. I was the victim of grand…read moretheft, and Todd's company made the traumatic event claim process quick and compassionate.