They do not follow up on quotes and also do not sell commercial insurance for commercial vehicles…read moreand was told by the manager. so why waste potential customer times. just said you do not sell commercial insurance.

I always go through Kerry's insurance for all my cars and today mayeli helped over the phone . Very…read moreprofessional, friendly and great customer service. Thank you !

The agents here are wonderful! Very knowledgeable and…read morepatient, if they don't know something they will find out! They're always working hard!

I got my renew from State Farm and the price for my insurance had gone up so high. It was time to…read moreshop around I had my illustration and asked Hilda to copy the same and she was able to get me quote with the same coverage and deductible I save $120 a month for two cars full coverage great service and amazing staff. I have recommend this office to multiple people at work.

I can't recommend Frida enough! After struggling to find an insurance agent who would actually…read morefollow through, I was lucky to find her. Other agents never called back or failed to send quotes, but Frida was very responsive and helpful from the start. She took the time to answer all my questions, was always available, and made the entire process of shopping for a home insurance policy so much easier. If you're looking for a reliable insurance agent, Frida is the one to go to!

She's the most honest, sweetest person you'll ever meet. She's definitely not here for the $$$…read moreshe's definitely here because she cares. If you're in the insurance search, this should def be your first and last stop! Great Service all around!

Customer service. Worst service I've seen anywhere. I was wondering why there is any car in the…read moreparking lot other than employees. No service no customers.

This Insurance company really helped me out. I was struggling trying to find my son who is 21 car…read moreinsurance that was cost effective & affordable. The Management team went through hoops for me to find the right insurance for myself and my son. I very much Appreciate there patience and professionalism. Thank you .

If I could give him zero stars I would. I've had over 8 years of driving experience and I have…read morenever come across such a terrible agent. I was being charged my regular monthly fee until a month where they decided to charge me double. I tried to get in contact with victor but he wouldn't answer my calls or email me back. My bank ended up charging me over $100 in overdraft fees. I finally got in contact with my insurance company directly through one of victors co workers who not only explained why I was being charged this but was called progressive (parent company) for me and made the process much simpler. After all of this I tried to contact Victor and after explaining the bad experience I have had he just hands me the number to progressive and says he can't personally help me himself. He is incredibly unprofessional and after signing you up for a scam like insurance company he will leave you in the dust. I am with State Farm now and paying much less for the same coverage. ..

Victor is the best insurance agent! He went above and beyond for me and my family and got us home…read moreinsurance in time to close our new home. He was able to find us home and auto insurance to fit our needs and budget. He responds quickly, explains everything and looks out for you like a family and not just a number.

My experience with State Farm insurance began over 10 years…read moreago and Nikki has been there from the beginning. Not only is she the epitome of PROFESSIONALISM ..Nikki is also very personable and PATIENT...lol (I ask a lot of questions) Thank you Nikki I appreciate your assistance. Rita

Nikki was amazing! She saved me 3 dollars on my insurance, it's not much but I'll take what I can…read moreget. Give Nikki a raise!!

If possible I would give zero stars. I was involved in a hit and run accident where the other…read moreperson was at fault and my insurance premium went out. I have an impeccable record with no accidents and no tickets. After I called to cancel they said they would send a cancellation email which never happened. So I called multiple times only to get their voicemail and no return calls received. So I called the main number I was still transferred back to Zac Cullen. I also tried to cancel via the web in chat and encountered additional incompetent people. Look elsewhere! Do not get your insurance from Allstate!!

Haven't been with them very long, but so far the staff has beenvery helpful and knowledgeable.read more

I really love how responsive everyone is. They always call 2 mo before any premium increase to make…read moresure I'm aware of upcoming changes to plan accordingly. Also very responsive to texts and emails as well as web requests.

I've been with Mike Irwin's office for several years now and would recommend the welcoming…read moreatmosphere from there agents. Nikki in particular, is well versed in finding solutions and responding quickly to your inquires. 10/10 for the service that they have continued to provide for our homes, vehicles and life insurance.

There's been a few about her already but I have to praise Monika P…read more I initially got my insurance when living in Palmdale , about 8 years ago and have since moved at least 5 times. With each move, Monika has made the changes and updates seamless. My job requires me to be on the phone a lot, and sometimes at unscheduled times, Monika has been so accommodating and thorough with changes I've made over the years. When I tell people my insurance office is in Lancaster, a good couple hours away from me, they always question why I don't switch. It's because when the service is efficient, friendly and accommodating, why go anywhere else?

Awesome service! Bob, Ann & Wagoner have provided us excellent service. I highly recommend! We…read moreare a commercial account and the attention to the last minute needs was beyond superb. I can't recommend them enough.

Worse place ever very shady business , Gave me a quote when…read moreI called in to start the process I was hung up on and put on hold.

I had canceled insurance a few days prior, and they charged me after cancelation over 200 dollars…read morethat was going to be used for my car payment. Save yourself the trouble and go with Statefarm.