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    Kat's Guitars

    5.0 (1 review)
    Closed 10:00 am - 6:30 pm

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    10 months ago

    Great store. Great owner. Great staff... Versatile selection and services. Definitely worth stopping in!

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    H & H Music

    H & H Music

    (9 reviews)

    Customer service is bad. Every time something happened, I had to deal with the ramifications…read more Their lack of communication has cost me a lot of time over many different transactions. Now I am getting double charged..... "because that is how it works", their words. So disappointed.

    Jennifer! She is the absolute BEST and deserves to be promoted or a raise at the minimum! I called…read moreand had questions about my children's instruments and she took the time to look up our file and suggest my daughter come up a size to a bigger viola. We had the time to stop by this evening and not only was the shop extremely busy but she was the only person working the counters and answering questions and more! We didn't mind waiting as she did a phenomenal job checking in with us and helping out other customers. She was a great multi-tasker and ALWAYS super friendly and patient with the customers. She could have acted overwhelmed, annoyed and agitated but she did not, she was kind, patient, courteous, knowledgeable and very friendly. She laughed at my terrible mom jokes even. She will educate you on everything you need for your instruments and to set your children up for success. She is honest and will not upsell you on anything always providing the best information and she took the time to make sure my daughter had the correct size viola and the extras she needed. She is a STAR and I would only go to her with any instrument questions etc. Please ask for her to help you and you won't be disappointed! Thanks Jennifer!!!

    Kat's Guitars - guitarstores - Updated May 2026

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