Disappointed and frustrated. I called around shopping chiropractors off of yelp. Decided to go with this guy after he was unexpectedly willing to take 2 or 3 minutes with me over the phone. I was told it would be a free consultation and if I wanted adjusted it would be $49. I asked if there was anyway I could get an adjustment the same evening and awesome blossom they said yes. So I dart over and walk in to a half sheet with a ton of pricing on it. I get a bit nervous and ask the front desk girl about my bill for today and that it will only be $49, she confirmed. I told her I saw all those prices and started to get scared but she assured me not to worry, that they weren't for me. I go in the exam room, chiropractor comes in, has a quick chat, tests some reflexes and what not, hands me a gown(doesn't tell me how far down to undress tho, I had to ask the receptionist), then goes to service another patient. The chiropractor is in and out many times but it's no problem, I am understanding as I know I am being seen spur of the moment, probably squeezed in. I am appreciative of this so I patiently and happily comply. After some hand squeeze test, some heat detector test he says he's running up my spine, and a flexibility test, he drops the x-ray bomb on me. So now I'm in the midst of a high pressure sale on top of my f'd up back issues. I guess it's like a "sell em dreams of painlessness, strip em down to their skivies, then bleed em dry" kind of a thing. I ask if we can just pass on the x rays for now as I didn't come in expecting that to be dropped on me, and can we just do the adjustment. Says he can't give me treatment if I don't buy an x-ray. He grabs what he claims are "a random persons x rays" and put them on the screen. I immediately notice the huge boobs, then I notice the misaligned spine. Coincidentally, it is the same x rays in one of the pics he posted on yelp. I can tell he runs this spiel with everyone...im just waiting for him to bust out 3 cups and a ball and ask me if I wanna bet which cup it's under. I digress. I saw the price list, x rays are hundreds of dollars. He says he will discount it for me to $79. I come in expecting to pay $49 and now I'm supposed to pay almost 3 times that?! ($79+$49) No one made mention of this before hand and it was very clearly understood I was coming to get adjusted. Never was there mention that I couldn't get adjusted unless I forked out for x rays too. As I mentioned earlier, he's in and out of the room, so after I don't readily agree he slips out to tend to another. Fine by me. I get dressed and leave. I tell the receptionist I'll have to come back another day; I'm trying to be gracious as there are people in the lobby. She asks me if I want to reschedule right then, as i literally have one foot out the door...i awkwardly decline. Everybody sees. You could cut the awkward with a knife.
Lovely. My back is no better and everywhere else is closing at this point, what a waste.
Incidentally, while I was calling around I found a place in San Ramon that does consultation, exam, x rays, report of x rays, and first adjustment for $50 total. I will give them a try. There's something to be said for upfront businesses.
I gave 2 stars for the positive things, couldn't give 3 because that's an average rating and seeing as how not only did I not get any actual adjustments but I had a high pressure sales bomb dropped on me, I wouldn't exactly call that average service or experience. read more