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    Katie & Co.

    4.5 (26 reviews)
    Open 10:00 am - 6:00 pm

    Services - Katie & Co.

    Cards and stationery

    Copymaking services

    Katie & Co. Photos

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    Katie H.

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    16 years ago

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    6 years ago

    Lovely shop with a great selection of cute cards and gifts. The owner is super sweet and knowledgeable!

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    12 years ago

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    12 years ago

    Great selection, very simple, elegant, and creative cards. Good quality! Also have tables to work on inside the store.

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    11 years ago

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    Ask the Community - Katie & Co.

    Review Highlights - Katie & Co.

    If you're in search of invitations for a special event or looking for beautiful stationary...

    Mentioned in 4 reviews

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    The UPS Store

    The UPS Store

    3.4
    (75 reviews)

    This UPS location is one of my favorites - employees here are friendly and efficient. Sometimes…read morethere is a line, but I have never had to wait more than 5 minutes to be helped. I also love how easy it is to process Amazon returns at the self-service kiosks. Parking can be a bit tricky, especially during busier times, but remember there is street parking available along W. Clay Street!

    I never leave reviews. I either walk away quietly or become a loyal customer -- but in this case, I…read morefelt like I was standing in a UPS Store operating in total chaos. This UPS Store is an absolute embarrassment to the UPS brand. I paid $260 for an overnight shipment under 10 lbs -- a time-sensitive package meant for one of our restaurant locations in California. What should have been a routine transaction turned into one of the most incompetent and unprofessional experiences I've ever had. From the moment I walked in, it was obvious the staff was poorly trained and completely unprepared -- a group of young clerks being micromanaged by an overbearing manager who seemed more focused on hovering than actually managing. I provided the correct address directly from Google, clearly visible on my phone. The clerk copied the street and number correctly but somehow entered a completely different city, state, and ZIP code into the system. When I discovered the error the next day, I immediately called the store. What followed was a display of incompetence, lack of communication, and zero accountability. The first employee put me on hold mid-conversation while helping another customer. After multiple calls, I finally reached the original clerk, Ivan, who put me on another long hold and promised to call back -- which, of course, never happened. Hours later, I called again and encountered the same level of disorganization and immaturity. Another employee could barely handle a phone call. After several holds, the manager finally took over and delivered one of the most dismissive responses imaginable: "Sorry sir, you confirmed the address, so there's nothing we can do." Not a single acknowledgment of her staff's mistakes or lack of basic attention to detail -- just an excuse and indifference. No apology. No ownership. No empathy. This location is a case study in failed management, nonexistent training, and complete disregard for customer experience. UPS Corporate should seriously investigate whoever owns or operates this store and re-evaluate their hiring and training standards. What's happening here is unacceptable on every level. If you value your time, money, or peace of mind, avoid this location at all costs. There's a reason their reviews hover around 3.5 stars -- and frankly, that's generous. Take my advice: go FedEx. They at least know how to read, listen, and take responsibility.

    Staples

    Staples

    2.3
    (93 reviews)

    I would like to recognize Assistant Manager Renarda Reynolds and Supervisor Amarie for providing…read moreexceptional customer service. I came to Staples to have custom table mats completed for my goddaughter's graduation party. Before arriving, I was told by several people that the service could be done, and this was confirmed again when I arrived. However, one representative later told me that he would not complete the order. I asked to speak with a manager, and Amarie immediately stepped in. She listened to my concerns and assured me that she would personally make sure my order was completed. When I returned the next day, Renarda was in the Print Shop finishing my order without hesitation. Amarie and Renarda made me feel valued as a customer by listening to my concerns, honoring the commitment that had been made, and taking personal responsibility for completing my order. Their professionalism, accountability, and willingness to go above and beyond turned a frustrating situation into a positive experience. They made sure the table mats were ready for my goddaughter's special celebration. This is what leadership, management, and excellent customer service look like. Thank you both for going above and beyond!

    Breonna was cashier and Amazon return person. SHE DID A LOUSY JOB AT BOTH. She stopped to tape 4…read moreboxes together and had me waiting with my Amazon return. AMAZON FORCED ME TO GO TO STAPLES. Breonna was so RUDE. Two women were waiting quietly when BREONNA SAID.. move back, POWER TALK BREONNA. No one was TOO CLOSE TO YOU. When i got to you, you started taping boxes..REALLY, you fool, a customer is standing i front of you and you are making her wait longer while you make boxes, snd then you leave me and go check out two customers..REALLY, BREONNA.. I WAS NEXT!! Fire BREONNA, please. Reporting this to Amazon.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    4.4
    (9 reviews)

    THE BEST FEDEX OFFICE - PERIOD!…read more Efficient, fast, and genuinely friendly! Walking into this FedEx Office feels like walking into a place where a bunch of your friends just happen to work. From the moment I walked in, I was greeted with smiles and outstanding customer service. JoJo helped me, and was absolutely phenomenal! Jojo immediately understood what I needed, handled everything quickly and efficiently, and did it all with a smile. Customer service like Jojo provided is rare these days, so it truly stood out. I ship items frequently and have visited countless FedEx locations throughout the city. Not one of them inspired me to write a review - until now. Needless to say, JoJo and the entire team at the W. Gray FedEx Office are going to get to know me well because I've officially found my go-to location. If you're looking for a FedEx Office where you're treated like a valued customer instead of just another transaction, this is the place. Five stars isn't enough!

    I received horrible service at this location. I needed to mail one piece of paper, nothing…read moreextraordinary. I gave the young lady at the counter a piece of paper with the recipient address and she pretended not to understand what was written. I guess they don't require employees to have literacy skills at this FedEx. On top of her terrible attitude, she kept coughing in my face. I'll visit the Washington Ave. location next time - they've always treated me well there...

    Katie & Co. - stationery - Updated August 2026

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