1. Kate Quinn

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Lynnwood, WA

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Kate Quinn

3.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

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Hot Topic - hazbin hotel art

Hot Topic

2.3(16 reviews)
1.7 mi
•$$

I like weird stuff and I usually find an item or two in Hot Topic. I came in here just before…read moreChristmas and was wandering around, looking for some stuff for gifts and didn't find anything that hit the spot. Can always rely on Hot Topic for a t-shirt. There were only two people working and they were slammed with the holiday crowd. Needed more people working.

Before the last few months, the employees have been so kind and amazing. This month, something…read morecompletely flipped. Somehow I have been scammed by this location twice in the last month? Recently instead of asking "You have rewards points, do you want to use them?" they started saying "Do you want a FREE snack/item?" and giving you a very small selection of items to choose. I chose a gummy worth 7$ and they used my 5$ in rewards without even asking and $2 of my money. I went back to ask what happened, but the employee just smirked and acted like he didn't care and told me "well the DM told me to say that". Another employee overheard, so i asked her about it. She agreed they were supposed to phrase it that way and not let us know we were using our stored points or our own money. The original employee I talked to said "I asked you if you wanted to use your rewards points on a snack and you said yes." and I immediately said "No you said 'do you want a FREE snack' then charged me for it." I understand they 'have to say these things' but he acted like I was insane and so did the other employee. I went home disappointed in this franchise I thought I trusted. I wasn't offered anything for the misunderstanding, not even an apology. I understand their probably not paid enough to care, but it just sucks and I honestly feel stupid. In better news, I love their items. I bought Official Murder drones merch and I absolutely adore the items I got. I just miss the old trustworthy employees.

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Kate Quinn - childcloth - Updated October 2026

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