I've always loved shopping both online and in person at Zara…read more But now they really have a customer for life! I purchased a few items at the Alderwood Mall Lynnwood Store on 4/6/24 and paid with a gift card I had received. Was chatting with the gal behind the counter about the weather we were having. Left store and got home and my gift card was missing. I know it still had a balance, and was bummed that I didn't get it back. I totally figured that probably someone else would use it and thought it was lost. I decided to go to the mall on 5/2/24 and checked with a few ladies behind the counter and they referred me to the manager on duty. I had my original receipt with the gift card used and its remaining balance on it. She left the counter and went in the back, and several minutes later came back with my gift card! I was so pleasantly shocked! I was impressed that there were honest employees working there! Thank you so much, it wasn't the balance amount, but the fact that I received it back! This speaks volumes about management and training and customer service and satisfaction! You are all the best!!

What happened to Zara? This would be an in depth thesis question!…read more I used to shop in Europe and Zara was the IT clothing spot for fancy, classy, and timeless staples. Made in Italy, Spain and Portugal the clothing was well tailored and fit a 32/30 general male physique. When Zara opened in Vancouver it was more boutique like and slightly pricier and the quality was good. This was before COS and other European brands making their way to the States. I shopped at Zara during the latter half of 2010 - 2018 quite regularly and the website was eye catching, the blazers on sale were $39, and the quality was good. You could still find made in Europe clothing and the production seemed to transition to Bangladesh, Vietnam and other countries. As of late, the quality before pandemic is garbage. The clothing unravels after hanging it in a rack, the fabric is cheap, and the material appears to be of the lowest quality. The Westlake and Bellevue locations appear like outlets with rejected clothing from 5 seasons ago and little change with new or updated fashion. It's like a European Ross evoking a European douche bag at the club with skinny jeans, frayed pants, Zara shirt and cologne. Staff are still pretty snooty and don't often help. Maybe one staff will but it's rare. They seem too busy folding clothing that isn't selling. Really sad.

Cute boutique that sells adorable kids clothes and accessories!!! Support local business and shop…read morelocal!!!

I had a nice experience at this Old Navy. Not as big or well stocked as some other locations I've…read morebeen to but service was friendly and I was able to find a few cute items that were on sale. Mainly came to return a sweater I ordered online and ended up not liking. The return process was quick and easy.

they offered a discount if i applied or a credit card and was accepted…read more I did, was accepted, but they never gave me a discount because of a clerical error on their part.

I stopped by today to pick up a sweater for my partners dad…read more In the process, I had already stopped at four or five stores with each telling me sweaters had not yet arrives. H&M was my last resort before throwing in the white flag. The staff was charming and helpful. It had been a long day and they not only offered opinions, but seem genuinely interested in my day. The staff made the experience memorable. In the end, I found a sweater from their higher end line and I am looking forward to giving it as a present.

Very bad customer service due to bought hoodie for my son the Sercurity button still on employee…read moreforget to take it off my son came back after a couple weeks ask them to take the security button off however they asked for paper receipt he showed one of employees his receipt on the phone they refused. Then I made a trip to come over H&M in Lynnwood then they asked me show bank statements to prove the purchase to them. Finally I showed them the account from my son phone again then they accepted and take off the Sercurity button on the hoodie. So ridiculous the hoodie value under 16$ we are very disappoint with H&M customer services

This store is a joy to shop in. Not sure if it was because it was still early in the day when I…read morewent about half hour after it opened on a weekday. Everything was well organized and neatly laid out. It was well stocked with no empty or messy shelves. The line to pay was long but it moved fast. It was a very pleasant experience over all. I'll come here again to shop. Plenty of parking spaces in the lot. Hampton Inn is right next door.

I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

*I just want to state upfront that this review is specifically for The Children's Place online…read morestore. I cannot find anywhere to post a review specifically for them. The Children's Place has GODAWFUL nonexistent customer service. I made an order back in March 2024 and 4 of the clothing items I purchased did not get shipped even though I was still charged for them. I attempted to file a report with them online and selected from a list of options to have them sent to me, but they immediately diverted me to another option with the statement that I would get faster service if I requested a refund and then bought the items again. I didn't want to do that since I had gotten the specific items on sale and the sale had since ended, but they wouldn't let me select any other option. So I attempted to write them an email with screenshots of my missing items ordered and all I got was an automated letter back that gave me a confirmation number, but I've never heard from them further and it's now almost July. I've tried calling their customer service number directly and have never been successful in contacting anyone about this. I have even attempted to request online for just a refund but they wouldn't let me do anything more when I already had a case open with them that no one has ever once contacted me about and I've never spoken to anyone at the company either online, via phone, or email. So basically they've gotten away with stealing my money and I can't do anything about it. I love their prices for kids clothes, but it's not worth it if they're not going to even send them to me. Obviously I will not be doing business with this crap company again.

I enjoy coming every so often to the Alderwood Mall. It has a nice design, and kind of reminds me a…read morelittle bit of the Bellevue Square mall. The parking lot can sometimes be overwhelming, but that can be expected. I'm glad that there is a Lush Cosmetics store here, this is always a must for me. On my last visit, I was bummed to see that they no longer have the "Made in Washington" store. I didn't see it last time, and I'm pretty sure I was looking in the right spot. They also used to have a Brighton store I believe, but that is gone too. Aside from the food court options, I like going to the Kizuki Ramen restaurant, and last time I tried a conveyor belt sushi spot that was good.

I have been coming to Alderwood Mall for a few decades now. Living in the greater Seattle area…read more(home neighborhood of Northgate in Seattle), this and Northgate were my two malls growing up. The different stores and food options I have explored here have varied with my age and focus in life, including for work and hobbies. As a young one, I was not the biggest shopper in the family, so our trips here could feel a bit long. Benches for sitting while waiting have been helpful, though can be spaced out. My experiences here have matured as I have aged into adulthood. Alderwood became my number one when shopping for professional attire and wanting to explore more than one retailer. Going to the movies here is something I have done on occasion, the food options remain my most utilized store/shop option across my childhood and adulthood.

We were walking around the town center and stumbled upon this charming boutique store. Lots of…read moreadorable boutique clothing. The store was well organized and well lit. Friendly staff on site too. Felt like a family owned business. The prizes were a bit steep for us but it's not as steep as other boutique stores we have been to in small towns.

I love this boutique in the heart of Mill Creek. The owner is very sweet, and her cute style is…read morereflected in all the items that she sells. What I really like is that there's something for everybody, from babies to size 3 XL, for all occasions, including elegant events! Lots of inventory! There's two fitting rooms and even a few "bored husband chairs". I have found the quality to be great, and prices to be reasonable, and they frequently have really good sales too. Please support this and other small businesses located in Mill Creek Town Center.