Started out well but quickly realized the continuity of care was lacking…read more I benefitted from Dr. Dandy's care and even rode through the wave of her nearly starting over with a new staff...and for a brief time, things improved. Prior to this I was told Dr. Dandy could indeed be my GP/PCP. Yet, when I became ill, I was told to go to urgent care. An ER visit with severe gall bladder issue. Dr. Dandy said I had salmonella poisoning yet there is no record in my files and I wasn't treated for this diagnosis. Had hand x-rays done via Dr. Dandy. Severe arthritis in both thumbs. No follow through. When I inquired I was told I could go to hand doc. I question the use of a new diet aide (one that European countries have banned!) that I tried briefly under Dr. Dandy's nutritionist. I gained the weight back and more after stopping! Learned that this drug is having many issues! A digestive issue arose that presented as cardiac, Dr. Dandy's NP met with me, via 30 minute telehealth appt. The NP was 20 minutes late! Then after 10 minutes said Dr. Dandy ordered two cardiac tests. After waiting 2 weeks for a call to schedule an appt for tests, called doc office only to be told that NP recorded that I was to go to my GP to get these tests. (Remember, I was told she could be my GP). Next day, had a call from hospital to schedule these tests. The NP ordered it! Naturopathic doctors (different from functional medicine-which is just adding supplement recommendations to regular allopathic medicine) are ones who typically look at the whole body/not just the symptoms it presents...but you must find one that is consistently 'good' at practicing medicine. I initially gave a glowing review, but after 3 years under Healing Hut care, I'm done for the reasons stated above.

Before you read this entire review, ask yourself these questions and if the answers to them is NO…read morethan move on. This will not be the place for you. The questions are: do you take responsibility for your health? Are you good at doing your own research and also very good at communicating? If it's a yes then congratulation! you are a fully responsible adult that is in charge of your own health and... this place is for you and can help and give you some answers. However, If you expect to be handed down all the info, not be bothered to write anything down as you discuss it nor follow through or ask for clarifications when you don't understand, then. This place is not for you. Unless you are ok doing things ordered without lots of explanation about the plan. Lots of mixed feelings about this place but let's start with all the good. And there is endless good in here. I saw in my 45 years many many many practitioners. None had a clue about all my odd symptoms, my ills, pains and being tired all the time after having kids and other symptoms before at my 20's. I was given endless prescriptions for different pains and ails that troubled me at the time. No practitioner EVER addressed all of the issues as a one body just treated the symptom. Dr. Dandy doesnt treat symptoms. She treats the body. She looks at the big picture and literally helps you put back all the puzzle pieces and help make sense of what's going on. She has a very holistic and whole food approach. Taking out gluten, sugar, dairy and all inflammatory foods was one of the first biggest steps to heal the gut. It's a lot. Again, if you can't or won't do the extreme steps, you shouldn't go. Or go and waste your money cause it's a long run plan here. To heal and stay healthy. If you want a quick pill and a prescription without thinking what you put in your body. This is again, not the place for you. If you are open and willing to do whatever it takes to feel better and heal, they will guide you though it. Dr. Dandy prescribes a LOT of supplements for certain amount of time. Those supplements add up and it is all very expensive. Again, I personally think there is nothing better to spend your money on than health and health for the long run. But that's just me. I took all my family in and we had a lot going on. Been on this road for 6 months and all of us are improving immensely. We always ate a very healthy, organic diet. Kept active and still, felt pretty bad. Dr. Dandy found many triggers and I personally been feeling so much better than I felt in 4 years. Adrienne at the front desk is super helpful, friendly and a personal ray of sunshine. She is your woman to get things done and follow through. Dr. Kimberly Rainey does the nutritional follow up part is very knowledgeable and helpful. Also one of my favorites here. Bring notes and lots of questions to ask her when you follow up with her. They don't accept insurance but give you printouts and receipts for all the services so you can go ahead and submit a claim with your own insurance. I make sure to get a blank date super bill from them with all the codes and submit it to my insurance with the receipt of the service. it works well. Now for the parts that can be improved. Appointments are very rushed and sometimes you are not sure what is happening. Transitioning between providers is not communicated well. Example finishing up with the Dr and transitioning to a test and then a plan and scheduling future appointments. Ask for it to slow down so you get the chance to write everything down and ask questions. Better in location than trying to get someone back later. They are busy! But if you communicate it, they accommodate. Make your own xls sheet with all requirements, notes, how long to take a supplement and such. Sometimes it's very very hard to reach them over the phone. They are better with email but again, it'll take them a few days to get back to you. It's very expensive. Nose swab goes for $185. My insurance pays me back $65. So it's several swabs for $120 a piece. And you will need 2 at least. One to know and one to retest. They don't have a lot of staff and have a lot of patients. Not always available over the phone. Follow up is needed a lot and this part is still under construction. All in all, if you can't find what's wrong with you and you rather throw money at it to find the cause and fix it. THIS is the place for you! Doesn't expect it to be like traditional western medicine. They still have some kinks to fix but hopefully down the road be a well oiled machine.