One never truly knows the reason they haven't received a return phone call as a 'potential', new…read morecustomer. But after leaving a fairly detailed msg. w/Hatten's answering service for a small job to start w/an expectation of ongoing business, and being told to expect a call by the end of day...twice; I can only say, it would not be the first impression I would like to leave w/any perspective (long-time, local) customer capable of leaving a review. I still hold out that Hatten Plumbing would be worth the effort...for now.

We live in an area in Carmel that often needs plumbing repairs, and I have tried lots of different…read moreplumbers. I now always call Mike Hatten and his team. I trust them to arrive promptly, get the job done quickly, and charge a very fair price, even if I can't be there. Special kudos to Shane.

Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.

It is so refreshing to contact a service company and experience compassion and clear communication,…read moreto receive reasonable options for repairs rather than constantly being upsold or given canned responses to reasonable questions. The owner of 831 Plumbing and Septic took the time to give me thorough explanations and options for my service needs. They will be my go to for anything related to plumbing and septic moving forward. Excellent service!

I am not always good at checking my septic tank to make sure it doesn't get filled. I happened to…read moredo that right before the 4th when I was having company over and realized it couldn't handle the added load! Called around and 831 Septic was extremely responsive and showed up within 2 days to pump the system. We are down dirt roads in Big Sur but they didn't seem to baulk at that at all. I highly recommend them.

Excellent, prompt service! I had two other repairmen come by a day earlier who couldn't do the job…read more Jorge from Chris Wilson was on it. Intelligent, friendly man. Diagnosed, fast worker, repaired, done. Put up with me asking questions, watching. I greatly appreciate Jorge!!

We had a back drained pipe in the shower and Cody took care of it within same day. I highly…read morerecommended Chris Wilson Plumbing for your plumbing needs.

The entire crew, from Owner Tiffany, front office Frida & Maddie down to the entire field crew were…read morejust most personable and efficient. We had used other septic companies before we moved to Carmel and PSTS is head and shoulders above them all

I would like to thank Patty and all the people that helped from PSTS on working on our septic…read moresystem. Their prices were better than their competitors, they had good availability and came to the minute of their appointment time. The driver was courteous enough to phone before he arrived. His name was Victor and he was very polite, hard-working, and left the job site cleaner than it was.

It was a quick, straight forward job to replace laundry water valves and main water shut-off valve.read more

Julio is very professional, prompt and honest. I will definitely continue to hire him for all of…read moreour homes plumbing needs

Very responsive from the initial connection and easy to work with. Great scheduling and…read morecommunication.

We were blown away. I cannot say enough about how PROFESSIONAL this company is. They are…read morelegitimate. They made this entire process so easy, so painless. They caused no damage and minimal disruption in our neighborhood and did quality work for the going rate. We are extremely impressed and grateful. Francis is very qualified and skilled.

Chris, was extremely responsive in returning my calls. He expertly replaced and repaired a faucet,…read moresnaked bathroom sinks, (which work great now), and fix a toilet we were having issues with. He prices were very reasonable, he had an exceptional demeanor and kept us well informed throughout the process. I would highly recommend him.

came to fix my bathtub faucet went to get a small part charged 265.00 and my tub still doesn't…read morehold water! just saying, dianne