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    5 years ago

    Best septic company in Monterey County. The guys are awesome and the staff in the office are always so kind and professional. Great job!

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    7 years ago

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    Review Highlights - PSTS

    I called PSTS to help me identify the location our septic system and it's leach fields to satisfy a county request.

    Mentioned in 5 reviews

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    Mr. Rooter Plumbing of Monterey - Before and after

    Mr. Rooter Plumbing of Monterey

    (67 reviews)

    The serviceman arrived promptly, which is always appreciated, but it went downhill from there very…read morequickly. Our washing machine was not draining fast enough to prevent spilling onto our floor, so we called to have it snaked. The serviceman then looked at out kitchen sink, which was not draining improperly, and said it was a mess and he could see standing water. He also told us that he could access a pipe just outside our laundry room, cut a hole and install a clean out juncture to prevent similar issues in the future. His estimate for this service, after several minutes outside in his truck was $2,200! When I refused, he told my husband that one service could not be done without the other. I said no again and told my husband to get another estimate. The service rep then came back with an estimate to simply snake the laundry and kitchen drains-- $492. Keep in mind, a few minutes earlier we were informed we needed both services. I again said no and at that point voiced my feeling uncomfortable with the entire process. We then got a referral from a trusted service person, and had a plumber in the house the same day who simply snaked the laundry drain, charging $250.00. This plumber checked his work by running water through the laundry drain. I have done several loads of laundry since then, and it works fine. We have no issues with the kitchen sink, where we regularly run a dishwasher. The other plumber told us it would be helpful to create a clean out valve on the exposed pipe that is outside, but there was no hurry to do so. We will not be calling the Mr. Rooter service again. I had to wonder if the service man thought we were loaded and raised the prices because of our upscale cars parked outside and remodeled kitchen with high end appliances and granite counters.

    The pricing was high. The services and charges were explained in a confusing and misleading way.read more

    Alvarez Plumbing - Friendly, fast, honest, reliable

    Alvarez Plumbing

    (62 reviews)

    I am leaving a review specifically for Hector Rubio. I believe I left one a year or two ago on…read moreGoogle Reviews but wanted to leave one again after he was here today to perform another service. I believe Hector has been resolving my plumbing needs for about the last six years. I first heard about Hector when he performed a number of plumbing services for my daughter in her home. She is equally happy with his work. We both request Hector every time we need plumbing services. We are willing to wait for his availability because he has proven himself to be a true professional in so many ways. Hector is such a nice man. He arrives ready for work and completes the job in an acceptable time if not sooner. He is always so very pleasant. He doesn't get frustrated or upset if things don't go exactly as planned. He is very diligent and works hard to resolve the problem. He always succeeds in resolving the problem on the spot. Something that is also important to me is that I feel comfortable having Hector work in my home. He is so personable, kind and friendly. Even if I am asking him a question he continues to work diligently on what he is doing. He does not waste time the company's time. He also doesn't make a mess. He is careful to clean up after himself which I appreciate. As you can see, I like Hector. I will certainly continue to hire Alvarez Plumbing for all of my plumbing needs as long as Hector works there. He is a gem of a person and a gem of an employee!

    From start to finish our experience was pleasant and professional. We needed two new like toilets…read moreto be rebuilt from the tank, the product was available on the truck. The tech Hector was timely and efficient. Muriel Emery

    Bracken Plumbing

    Bracken Plumbing

    (22 reviews)

    This man is a scammer paid him to do a job he never showed up to do and has now ghosted me…read morecompletely do not contact this man for work beware

    I have filed a small claims suit against Nick Bracken and will be filing a complaint with his state…read morelicensing board. He has stolen $225.00 from me for a job he never started and $5,500 for a furnace replacement that he installed incorrectly: it was not up to code and leaking carbon monoxide. I am out a total of $5,725.00 because of Nick Bracken. He was recommended by a mutual friend so, I trusted my friend and, therefore, Nick. Big mistake. He requires 1/2 payment before even starting the job with the remaining due at the end of the job. In June 2021, I paid him $225.00 to install a water filter. He cashed the check right away but never installed the filter and has refused to refund my money. I called and texted him for weeks with no response until I finally told him that I would file a complaint; only then did he respond. He promised to come install but never showed. He promised to refund my money but never did. I finally gave up on him and filed with small claims court. I called a new plumber to install the water filter, mentioned the troubles I had with Nick Bracken and the new plumber looked at the furnace that Nick replaced for me in Jan. 2021. I was informed that the furnace Nick installed was the wrong size, was installed incorrectly, was not up to code, had no city permit, had no city approval inspection, and was leaking carbon monoxide. We also found the paper instruction manual INSIDE the furnace that Nick left there. The new plumber took pictures of everything so that I could provide small claims with proof. I had to pay for another new furnace. Nick was supposed to provide me an invoice for the $5,500.00 I paid him for the 1st furnace, always promised to provide the invoice but never did. I asked him several times for months for the invoice and reminded him each time that I needed to provide the receipt to the insurance company to get reimbursed. He kept telling me that he would provide me the invoice but of course did not. I'm absolutely devastated by this. He just flat out stole $225.00 and essentially stole $5,500,00 that I can't get reimbursed for from the insurance company.

    PSTS - septicservices - Updated May 2026

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