They did a good job. The worked hard and finished digging up, cleaning and replacing the leech…read morefield 4"pipe.

Good price, great work, and a very hard working team. Very professional and patient to answer…read morequestions. Extremely experienced with all types of systems and options. I highly recommend.

The entire crew, from Owner Tiffany, front office Frida & Maddie down to the entire field crew were…read morejust most personable and efficient. We had used other septic companies before we moved to Carmel and PSTS is head and shoulders above them all

I would like to thank Patty and all the people that helped from PSTS on working on our septic…read moresystem. Their prices were better than their competitors, they had good availability and came to the minute of their appointment time. The driver was courteous enough to phone before he arrived. His name was Victor and he was very polite, hard-working, and left the job site cleaner than it was.

Juanita and Jose are AMAZING!…read more To preface,I am a local Realtor, and need septic services OFTEN. Every single experience has been above and beyond expectations. Juanita is thorough and friendly in answering all questions. They DO NOT TAKE ADVANTAGE or overprice, and will gladly tell you the truth even if it is not to their benefit. Jose does the dirty work and is efficient, punctual, and discrete. BEST SEPTIC PROVIDER IN SOUTH COUNTY and beyond.

Fast reply, professional work, friendly and knowledgeable (Jose), reasonable rate, Will use them in…read morethe future!

Eddie came to check my Septic tank cause the leach line wasn't draining. The crew got down to work…read morechecking the system and they camera the line as far as it would allow and told the leach field is too old and need replacing. We discussed options as he told me over the phone he could hydro jet it but he couldn't guarantee the longevity of the fix as it's only a patch that may last a week, month or if I was lucky a year. So he told me the best option was to install a new leach line which he said with my soil I would only need a single line 50 ft long. I was surprised by that be cause most leach fields I had were multiple lines. So he's coming back next week ( after he pump my tank till his truck was full ) to install the new line. To top it off he didn't charge me for all that work. I guess being a repeat customer pays off. Thanks again Eddie Marvin

They were very professional and fast. Price was fair and easy to schedule. Highly recommended!read more

I continue to have excellent service from Tom's. I was scheduled very quickly and they showed up on…read moretime. The price was very competitive.

I cannot say anything but good things about how we were served!…read more We had a bit of an emergency on our hands with a system in our home. We moved in 5 weeks prior, and had to have the Roto Rooter people service and repair our main drain line. During the process, the septic tank needed to get emptied ASAP. I called Tom's, and spoke to Lucy. She was very courteous, and quoted very high, including an emergency call fee. She explained that this was to cover all possible costs, since it was an Emergency Call, and there were many "unknowns." Jose came out within 1/2 hour. He got our septic pumped, and shared that there were few solids, which meant that it had been emptied recently. He inspected and reported that the tank and leach field were in good order. The job was done in a timely, professional manner. Jose and Lucy gave us a bill that was reasonable, and it included a discount as a gesture of relief, due to our circumstances. They told us that they considered our situation, and it warranted the price we were charged. I cannot thank the staff of Tom's Septic Tank enough, specifically Lucy and Jose, for coming to our aid - on a Friday afternoon, at the last minute. We will be calling this company for ALL our septic needs for our home.

I have to agree with the other reviews that this family-owned business is exceptional. My 86…read moreyear-old mother needed her heater fixed ASAP and Ashley made sure someone was sent to her house the same day. Her heater is an old workhorse, a good heater but hard to find parts, and Justin made sure he found the part and made it work. Our only other option was to replace the heater so Justin saved us around $3000. Very friendly, helpful, and attentive family business. I highly recommend them.

The response and quality of work are wonderful. We've used them twice and we'll be using them again.read more

Overall great experience with Tom's Septic. Our house's septic tank hadn't been pumped in 20 years…read moreor so (should be 8-9 years, oops). A friend recommended Tom's as the cheapest in the area. I called and left voicemails to several companies the day before and Tom's was the only one to return my call the next day. I spoke with Haley who runs the sister business Green Line (I would recommend they include this information on the website since at first I thought I had called the wrong company). She was really sweet, efficient, and open with the pricing. Price is based off of the amount of gallons they pump which is fair, and she told me upfront that a $40 fee would be added for the mandatory county admin fee, plus extra fees if their guy had to do any digging (we did the digging before they arrived so avoided any labor fees). They gave us a 2-hour window in the morning and the guy came within the window and finished within 2 hours. He ended up pumping 2,500 gallons worth of sh*t out and the total bill came to $679 including that $40 county admin fee. Before the service was done, Haley emailed us a proposal to sign which clearly stated their terms and conditions, and then after service was completed Haley emailed an invoice with clear instructions on payment. Through the entire process, Tom's Service was very upfront, clear, efficient, and professional. We are very satisfied with their services and will use them again...next time sooner than 20 years!

I recently had my 1500 gallon septic tank serviced. I feel they were very honest with the estimate…read moreand provided a very thorough service. I observed part of the procedure being done and the technician, Jose, did an excellent job and was very friendly and knowledgeable about his trade. I feel this company has honest employees and I would recommend their service if you have a septic tank in need of a pump out, service or desire one installed or removed

Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.