I am leaving a review specifically for Hector Rubio. I believe I left one a year or two ago on Google Reviews but wanted to leave one again after he was here today to perform another service. I believe Hector has been resolving my plumbing needs for about the last six years. I first heard about Hector when he performed a number of plumbing services for my daughter in her home. She is equally happy with his work. We both request Hector every time we need plumbing services. We are willing to wait for his availability because he has proven himself to be a true professional in so many ways. Hector is such a nice man. He arrives ready for work and completes the job in an acceptable time if not sooner. He is always so very pleasant. He doesn't get frustrated or upset if things don't go exactly as planned. He is very diligent and works hard to resolve the problem. He always succeeds in resolving the problem on the spot. Something that is also important to me is that I feel comfortable having Hector work in my home. He is so personable, kind and friendly. Even if I am asking him a question he continues to work diligently on what he is doing. He does not waste time the company's time. He also doesn't make a mess. He is careful to clean up after himself which I appreciate. As you can see, I like Hector. I will certainly continue to hire Alvarez Plumbing for all of my plumbing needs as long as Hector works there. He is a gem of a person and a gem of an employee! read more

Beware I just got a kitchen sink installed one sink $1000 dollars, when I called to discuss the amount, they didn't want to , be smart go somewhere else read more

I've used their service twice so far, each time they have been prompt for the service time which I like. I've been fortunate enough that I don't have much experience dealing with plumbers, but the plumber that has come to my house both times was very polite and upfront about the service which I appreciate. I do think the gas charge is silly. read more

From start to finish our experience was pleasant and professional. We needed two new like toilets to be rebuilt from the tank, the product was available on the truck. The tech Hector was timely and efficient. Muriel Emery read more

I would recommend calling rather than using online form. Mine didn't get received. Jesus showed up inside window given, and I was informed when he was on the way. He explained what he was doing and why. All work was fine, couldn't ask for better. Highly recommend read more

Avoid this place at all cost! The rep i spoke with, I think was a younger lady, she had a major attitude and grossly unprofessional when speaking with me. They tried to invoice me for services that were never performed and threatened to send me to collections if I didn't pay. I spoke with another lady at a different time and we cleared up the misunderstanding and she said she would take care of it. I have not heard from them since and I hope to keep it that way as I would never consider or refer anyone to hire them for any services. read more

I called about a gas tankless water heater prior to the thanksgiving holiday. I was told they would come out and take care of it the next day 11/25 by 2:30 pm. I received a call at 2:56 pm today, stating that they did not know how to service that type of heater even though they had stated they would come over. This left our whole family stranded without a heater over the holiday weekend. They could have called us earlier so we could have found someone else to take care of it or offer some other solution, instead they decided to call late and cancel. Do not reach out to this company for solutions. read more

A sincere thank you for a job well done by Johnny and Alex of Alvarez Plumbing! Despite the rain and high humidity, they did an excellent job repiping my kitchen and garage area plumbing. These two gentlemen are hardworking, detail oriented and kept me involved throughout the job. Thank you for your awesome work on my home! read more

Shout out to Juan G, he was an amazing plumber. Very professional very knowledgeable. I'm glad I reached out to Alverez plumbing. I'm totally recommending to all my friends and family. read more

Johnny did a fast and totally efficient installationof my whole house water filter system. He also replaced my reverse osmosis system in the kitchen sink, which was also perfectly installed . Should I need a plumber again they are number one on my list. Susan H. read more

We have used Alvarez Plumbing for water heater work. Recently we decided to install a RO system with minerals. It is a little more difficult of an install. David came out did the install, we had a small problem, he was back and fixed that too. We ended up having a leak. Diane in the office and the after hours was so helpful. Excellent customer service. It is rare to find a business with a response and care like this! read more

Do not use unless you want to be overcharged! I called Alvarez Plumbing to clear a slow-draining sink. I was told over the phone that they would charge $148 to come out and clear the pipe. I advised resident of the 2 hour time window. They arrived later than was expected. That's fine. Things happen. Resident called to let me know plumber left to get supplies but would return. Weird, but ok. A simple routering of drain doesn't usually take extra supplies. I assumed their equipment malfunctioned or broke. Tenant later called and advised me when they left. I received today a bill for $478.74, including a surcharge for fuel ($5), kitchen sink parts (which wasn't worked on), cable fee ($15), and them charging me for 3 hours of work. Again, tenant verified plumber wasn't there for three hours. The invoice included repairs which were not authorized by me nor the tenant. I emailed Alvarez Plumbing telling them the charges were incorrect. Alvarez Plumbing indicated both bathroom sinks were clogged. The house has ONE bathroom. ONE. I emailed them asking them to send a corrected invoice for $148. This far, no response. I work with property managers and owners in the area. When I have a good experience with contractors, I make sure to continue to use them. To overbill for excessive hours and bill for repairs not previously authorized is unethical and dishonest. You've been warned! If I could give negative stars, I would. I wanted to add not only did I get sent an invoice for $478.74, but I received another second invoice for $550 for hydrojetting. Again, I was quoted $148 and billed for a total of $1028.74! read more

I am a property manager and I highly recommend! Staff is very professional and qualified. Chris (owner) takes excellent care of your business and is very involved in making sure you are a satisfied customer. Johnny (supervisor) goes above and beyond his duties and takes pride in his work and it shows! I appreciate his dedication and willingness to solve the issue so my residents can feel at ease with the quality of their work. Johnny made me look like the hero! read more

No one wakes up and wishes to call a plumber first thing in the morning. Alvarez Plumbing was fast fair and professional. I would recommend for any plumbing emergency. read more

What a pleasure it was to work with Hector. Had a faucet and dishwasher installed. The original dishwasher had been installed incorrectly due to a poor plumbing job by another company. Hector fixed the problem, dealt with a difficult dishwasher to get out and an even more difficult one to get in, a dog and child vying for attention and never lost his cool! Great guy! Great service! read more

They came out when called. This review is for their billing/customer service. The plumbers came out AUGUST 16. Did good work and fast. Great price. WE DIDNT GET OUR BILL UNTIL SATURDAY (SEPTEMBER 25), and the billing department called my cell phone SEPTEMBER 29 AND LEFT A VOICEMAIL "IM CALLING TO COLLECT PAYMENT..." I call back and told them that we JUST got the bill and asked why it took so long. The girl's excuse was "sorry it took so long. We are short staffed and the bills went out late." Like FOREAL?! You just sent the bill and now you're calling me DEMANDING PAYMENT? I have the USPS Informed Delivery notification in my emails, and i see they sent ANOTHER bill. Today is OCTOBER 2, 2021. at the bottom of the invoice it reads: "Past due balances are subject to a $20.00 per month late charge..." It says DUE 10/3/21. Crooks. I bet they do this to ALL of their customers. Send invoices LATE, cutting it CLOSE to the due date, then charge a late fee. You being short staffed is NOT my problem. Don't call me demanding payment acting like we don't pay our bills. Get someone competent to do your billing, or get a better system going. read more

Alvarez Plumbing - Look at the date... "September 3, 2021" and it was SENT September 28, 2021... - Plumbing Near Me - Salinas, California

See all

Don't! Too highly priced and service guys don't like their job. Lay on the phone is rude and hates her job.

Jose saved the day! The office scheduled 30 minutes from the time I called. Jose called ahead to say he could come earlier. 15 minutes later, drain was clear. Problem solved! read more

The Good: Responsive. Called & sent a plumber out to the jobsite promptly. The Bad: 1) During the call, I was not informed they charged $115 just to come out. This may not have been an issue IF I was told beforehand. 2) They are not a one stop plumbing shop. I called for service on a rental property that had a broken sewer line & crawl space was poodled in water due to the plumbing issue. After inspecting the property, I was advised I had to hire another company to drain the water out before they could assess the damage & begin work. Recommendation if using this company. Ask tons of questions BEFORE asking them to come out (i.e. How much they charge to come out). Be very detailed when explaining your plumbing needs to determine if it's something they can manage. After paying their fee, I ended up using another one stop shop plumbing company. read more

I needed a toilet replaced. They were fast and efficient! Can't beat that with a stick, came back a few days later to do an estimate on a alcove shower install, new toilet and vanity replacement. I will use them for all my plumbing needs from here on out. The workers were courteous and did an excellent job! read more

This is the third time my parents have used Alvarez Plumbing to fix the plumbing in our house's bathroom and this time it started to get worse. Sunday we experienced our bathroom toilet getting clogged and yesterday my parents called Alvarez Plumbing to fix our bathroom plumbing problem and what I think is happening is this company uses new plumbers in training to fix plumbing problems. Because the same plumber came both times to fix my family's bathroom problems and only left it half done and now every so often my family's toilet gets clogged. If you want great service done look elsewhere and when you encounter plumbing problems avoid Alvarez Plumbing whenever possible read more

I needed a plumber to fix my water heater. Alvarez Plumbing was able to come out the same day. The technician was pleasant and professional and clearly knew his craft. Pricing was up front and fair. I will use them again as needed. read more

Quick, clean, reasonably priced, and friendly. They came on a Saturday so I paid more than during the week, but he was fast. I will use them again. read more

See all

Great experience! The technicians were awesome service was quick and efficient. Thanks!

First of all I was told $100 an hour, nothing extra.I was prepared to pay $200 or so for install. Plumber arrived late then debated that he could do the work for an entire hour before he began. There goes $100! He was to swap out a shower head, handle and spout that I purchased. End of the day the work was completed. Let me say here that he spent a lot of time at his truck and walking in and out. The plumber also took all of my old parts plus the box my new set came in. I thought that was strange. My bill arrives in the mail for $438!? I call for detail and they say he worked for 3.5 hours, charges for materials, charges for TRAVEL TIME! A Salinas plumber charging to come to a Salinas address? Just another way to soak your customers. Or I guess I should say previous customers. Never again. read more

For more honest reviews visit my profile Used Dominic and staff for many projects, they are honest and punctual. Sometimes other jobs took longer but they would call to let me know that they were going to be late. Over all great people, highly recommend. read more

Plumber was not thorough and toilet overflowed again three days later. I was told they charge 115/hour, and the plumber added a $5 "trip charge" plus $15 for "other". No materials were used in the 5 minutes he was there. read more

Unacceptable Customer Service. I made an appointment for a specific timeframe to have multiple services completed at my home. I took half a day off work to be home for the appointment and NO ONE SHOWED UP from Alavarez plumbing. Extremely disappointing customer service. Business must be good if you can TREAT YOUR CUSTOMERS SO POORLY. read more

This company sent out a plumber to unclog a toilet. The guy left and came back with another guy. The problem seemed to be solved. 2 days later the toilet was worse it backed up into the shower. Called them back and they wouldn't honor their work. Said it would cost more if they came back. I'm a senior citizen on a fixed income and they had already charged me $465.00.. long story short I had to call another plumber. He fixed it in about 1/2 an hour and only charged me a small fraction of what Alvarez Plumbing charged!! I gave 1 star only because I couldn't go any lower. Never again!! read more

My hot water valve in my master bathroom's shower broke early one morning and was slowly leaking hot water from the spigot. I called Alvarez Plumbing and they were able to get someone over to my place within an hour. To my satisfaction, the part was fixed and replaced very quickly, very professionally. The price for the repair was also exceptional. I will definitely call them again the in future for their excellent services. read more

I called Alvarez today! They came out right away the technician Alonzo! Was great! He did not give up and he worked super hard to fix the sink! It was not easy thank you Alvarez Plumbing! read more

Highly recommend Alvarez Plumbing. We had some difficult follow up problems with an installed Pfizer faucet, but Alvarez 100% stood by their warranty for parts and service. High integrity company that stands by their word who you can trust to solve your plumbing needs! Both Jose and George were very professional, knowledgeable and tenacious in solving our problem! read more

I really would like to say thank you to Juan. He is a great plumber. One way you can tell if someone is really good at there job is by the way they are able to explain technical and complex issues in a manner that is easily understandable. Juan was a good communicator and was able to answer all of my questions and Lord knows I had a lot of them. He replaced a water heater at my home and even explained to me what was possibly the root cause. He was able to not only explain things to me but also showed me some things I could do to conduct better maintenance on my hardware. As a first time home owner, I am learning that I should read the product manual on all of my big appliances inside and outside. Thanks for the lesson Juan! read more

Val's Plumbing recommend we get our pipes hydro jetted & since Val's doesn't do hydro jetting & I wanted to go with someone local Alvarez was a good choice or so I thought. They didn't do the whole underneath and then found a crack in the pipes below. So now not only do I need to get the pipes replaced but Alvarez refuses to come back and clean out the pipes again. I had to wait for 24 hours for them to return my call and won't come back to fix their mistake. After paying for the hydro jetting, which I did, they wanted me to spend more without fixing the first problem. If I had to do it again, I would NEVER use Alvarez Plumbing for anything!!! read more

I have known Dominic Casas for over 15 years, first through HANDY EXPRESS, and now as owner of ALVAREZ PLUMBING. Dominic is a man of integrity, reasonable prices, and all the plumbing work he's done for us from replacing water heaters, replacing or repairing bathroom and kitchen plumbing, and clearing the roots from our sewage line has been exceptional. He's installed my oven, microwave, cooktop, dishwasher, and is the best "go to" guy around. I've recommended him to others and they have been more than satisfied with his work as well. He recently replaced my bathtub/shower combo and I love the unit he ordered for me. Dominic is always hard-working, respectful, professional, and timely. I know him to be an honest individual who treats his customers well and if something isn't right, he makes it so. read more

Fast and professional service. Juan was just great. He was polite, fast, and very conscientious. Called Alvarez re hot water heater malfunction at 8:05 am and had new one installed by 11:05 am. App on iPhone told Juan warrant had expired in 2017. read more

I called about 12:40 pm and a plumber was at my house by 1 pm. I realize this was lucky timing, but I've used Alvarez Plumbing on 4 or five occasions and they are always fair priced, prompt and polite. Jose was the plumber this time. He was great. He got my pipes unplugged and was done in 30 or so minutes. read more

Jose did a great job on my friend Richelle Drollinger's home!! He was polite, on time and very clean on the clean up!! Thank you Jose!

After hours drain plug and they were here within 90 min...great attitude and although It was $225, the job was completed and we are back up and running read more

We had both our toilets block up. called Alvarez Plumbing on a Saturday. Jose called me back and was at the house in 20 minutes. The line was blocked pretty bad so he called Mike to assist him. They brought out the heavy duty snake machine and busted through the blockage. These guys are true professionals and know their stuff. They had the right equipment and knowledge, and did the job in no time. Reasonable price for emergency service. Would recommend them anytime! read more