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Kase Service

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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10 years ago

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Richmond's Air - James and his crew after installing new unit!

Richmond's Air

(875 reviews)

Very transparent as a company. They help me twice, once when I first purchase the house and second…read moretime today. They didn't charge me for the first occurrence due to the house being under warranty (first time home owner so it was nice they let me know these kinds of things). Second time my AC unit wasn't running at all. They troubleshoot thoroughly to identify the issue and immediately contacted the vendor for parts. Very fast in responding and punctual in terms of time.

James and his crew repaired my AC unit that was leaking freon. They did a great job and they seem…read morelike good, honest people. I really appreciate James for showing up the same day that I reached out for help on Yelp. He responded within minutes and came by my house after his doctor appointment. I already knew what was the issue with the AC as the previous AC company who works only for home warranty companies, came out 3 times and only did a band-aid job that lasted only 2 weeks. I knew it was out of freon because the AC was leaking freon. James was able to schedule for an early morning appointment to repair the leak the following day. He put in more freon in the meantime so my house will have air conditioning until they can repair it. The next morning, Chris and his crew showed up as promised, first thing in the morning and fixed the leak. I will definitely use Richmond's Air again in the future, but for now, hopefully this leak repair will last me for a few years before having to call for service again. Hopefully my next call to Richmond's Air will be a yearly maintenance type of deal and not to fix a leak! I definitely recommend this company. As a PSA, please, please, please STAY AWAY from home warranty service companies! If you must purchase one, stay away from Fidelity National. I won't mention the name of the HVAC company Fidelity National sent to fix my AC and then denied my claim and I had to pay over $1300 out of pocket for a band-aid fix that lasted only 2 weeks!

LMH Services - After photo of service update

LMH Services

(4 reviews)

The condenser in my AC recently went out. After having another AC company come and look at it from…read moremy Home Warranty company I wasn't to sure what to do. As time went on the other company really dragged their feet on sending the information to my Home Warranty company to get approved because they were constantly trying to get me to buy a new AC. (check my previous reviews to see which company) I contacted LMH Services because I had heard from a few people that they were honest, reliable and quick. After not having AC for 2 weeks (with no consideration from the other AC company) I decided to buy a new unit from LMH Services because they offered me a price lower than the other for the whole system. Not only that but they scheduled me for the very next day. I now have a system that saves me tons of money, is quiet and after some research is one of the best units on the market. My neighbor has even told me they don't hear my unit like they use to since it's a quieter system. LMH Services made it a pretty awesome experience all around.

I had a very disappointing experience with LMH Air-Conditioning, Heating & Electrical…read more We paid LMH $600 for refrigerant and service on our AC unit. Just three days later, our home was hot again because the AC was no longer working properly. We contacted LMH and were told that a technician would come back out to address the problem. We waited all day and never heard from anyone. Finally, at approximately 7:30 PM, we were told that the technician was unable to come out. We were then told that we would need to spend an additional $4,000 to service the system and get a new unit. I am extremely frustrated with this experience. In my opinion, the pricing and communication were misleading, and I do not feel that LMH stood behind the work we had already paid $600 for only three days earlier. Customers deserve clear explanations, reasonable pricing, reliable communication, and a company that stands behind its work. Unfortunately, that was not our experience with LMH. I am sharing our experience so other homeowners can be aware and make an informed decision before hiring this company. They said they're open 24 hours and yet they told us their technician wasn't able to come out We're highly disappointed

Kase Service - hvac - Updated October 2026

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