Cute super clean environment. Receptionist was efficient in…read moregetting us started. Our nurse Christine was absolutely wonderful. A calm and friendly presence that walked us through the process and really made us comfortable. She was very attentive to our piercing placement , which was very much appreciated. It was my daughter's first piercing and it was a great experience. Thank you Christine you Rock!!!

To start, I already have 7 other piercings in my ears, including cartilage. All of these are a…read moreyear to over a decade old, so I would say I know how to take care of them from the jump. In March I found Rowan. Piercing by nurses - what could go wrong? I made an appointment online and when I arrived the vibe was already off. Front desk girlies were not super warm and I felt rushed to choose jewelry with minimal help or explanation - but knowing I was paying for quality hypoallergenic materials gave me comfort. I have been to much busier places where they still take their time with each guest. My piercer was much nicer than those at the counter, and gave a thoughtful consult. We marked my ear a couple different times before settling on the best placements. I got 2 piercings on the same side, one was the upper lobe, the other above it, bordering cartilage on the edge. Overall, I felt like the cost and the on screen tip suggestions were not commensurate with the experience but hey, I was paying for expertise. A week later, things were not right with the 2nd one in the cartilage area - my ear was swelling and it felt like the post length they chose for me did not allow for this - ouch. I went back and my piercer was not there, and the one who helped me spent the first few minutes asking me questions in a very accusatory manner. Y'all - I have been getting piercings for decades. Regardless, the tone just exasperated things and the fact that they had to get the longer post was pretty much proof it may have been their error initially. The piercer decided to remove the jewelry and pierce a new spot in the same area with the longer post - this felt like a weird option as it is a thick part of the ear and piercing so close to the other when I was already swollen - I should have just taken the L and gone somewhere else after healing. I want to say that was another $50. It has been sensitive and sometimes icky on and off ever since. I know some areas take longer to fully heal than others but this was done in March. Out of all of the piercings I have ever had (including navel), I was never sitting with a painful infection like I am today, 7 MONTHS later, waiting for my super intense antibiotic prescription to be ready and bonus, RUINING MY FAVORITE HOLIDAY OF THE YEAR because I am in too much pain to go anywhere. 2 stars because my initial piercer was at least nice. 0 stars for everything else. All things considered, I would not return or recommend Rowan.

Such an awesome experience getting mother-daughter double high lobe piercings with Tex and Olive…read more They were professional and we love the way the piercings look. Love even more that this neighborhood business is female owned and operated!!

DO NOT GO HERE. My…read moreexperience with this place was around a year ago, but I was reminded of the place today when I saw a tiktok of a girl showing her experience here and how bad it was. I just want to caution others to do your research before coming here. My boyfriend came in to see if he could get a replacement ball for his anti-eyebrow piercing because he was missing one. They did not have it but offered to change out the piercing bar instead. He ended up agreeing because he didn't have enough time to go anywhere else and figured it wouldn't be a big deal. The lady (i don't remember her name but she looked like a white girl with black hair and she also had an apprentice with her) said she was could do it and made it seem like she knew what she was doing. SHE DID NOT. For those who don't know, the bar is like a staple shape and this piercing can easily reject. he has had this piercing for YEARS and never had any issues- it was perfect till she touched it. It took her about 20 minutes and she was just tugging and pulling and digging around in the hole of his piercing trying to get the other jewelry in. I could tell she was getting frustrated and she basically ended up re-piercing the hole he had but not good at all- much closer to the surface, and tried to play it off like it was switched when she really just re-pierced it. He still has the piercing but it's not the same at all. The edges come out more and the middle between the balls always looks swollen because the bar is too close to the surface and the built up scar tissue. It's okay if someone is still learning piercings, but you have to be honest about your experience when it comes to easily rejected piercings like this. At the end of the day what's done is done, but they need to do better and I would not recommend this place to anyone (especially after seeing the recent tiktok that blew up) which is a shame because it seemed like it was a women owned shop which we wanted to support.

I walked in without an appointment, and Aiden took care of me. I showed him what I wanted, and he…read moredrew something even better! They have a nice place at Legend, and the music choice tonight was definitely on point! I'll definitely be back for more work! Thank you again Aiden!

Walked in on a Sunday afternoon for piercings-with no appointment! We were helped immediately. Our…read morepiercer was very helpful and informative. The three of us were able to watch and support one another with no issues or pushback. When leaving there was more of a line, thankfully we didn't experience that!

Majesty was amazing . He was fast, provided great feedback. He was definitely a vibe and…read moreprofessional while doing it. I will most definitely be back to get more tattoos done by him. He got my mom and I tattoos done within an hour and a half.

I called the shop and asked if they had a gold septum ring so I could get my jewelry swapped and…read moreasked about pricing for the service. The woman's response was "we should" when i asked about having the correct jewelry. So I drove 15 minutes to the shop. I walked in, a guy that works there immediately said he dosent know if they have it and told me to check their jewelry trays. Spoiler, they didnt have it. Idk why they couldnt just tell me that on the phone, it would have been so simple to figure out. Just wasted my time and gas

Customer service was bad. (Specifically the lady with pink hair) Unorganized especially if you are…read morecoming to get/ change a piercing. The worker (pink hair) was very rude when she made a mistake within communication. Instead of working something out she is SURE to let me know it was my fault.

My friend and I came here for a few ear piercings! She got several, I just got my third lobes done…read more The staff is AMAZING! Everyone so helpful, friendly and patient through the whole process! The selection of jewelry is unmatched to any other tattoo/ piercing shop. Instead of your boring regular pieces that are typically used to pierce, the options become endless. They even offer financing.. as someone with 11 ear piercings, I'm telling you, this is THE PLACE! Shout out to Maddie (their amazing piercer) for being so patient and helpful, you're the best. Can't wait to go back for some more piercing love.

Got my navel pierced, wonderful experience! Was really nervous but Mack made sure I was comfortable…read moreand he was really approachable, sososo knowledgeable and informative on aftercare for the piercing. They're very polite, loved the place it was very calming, will definitely come here to get anything pierced again!

Mack was awesome during my belly button piercing. He made sure I was comfortable and didn't feel…read moresick at all and was very helpful with the aftercare steps. I definitely reccomend!

Process is really smooth. Intake was easy through their website, prompt response, transparency on…read morecost/what to expect/etc. Admin team is really nice and easy to work with. (Shout out, Brittany!) Shop is clean, bright, and welcoming environment. Good vibes. Artists are phenomenal. Talent is off the charts. I got a leg piece by Mark Wade. He incorporated all the elements I wanted into the design, was really thoughtful about scale and placement, gave me a heads up on the extra spicy bits (kneecap!), and I have a piece now that is my pride and joy. Strangers have been stopping me to comment on it. Project took three days and was finished in the time allotted (important as I traveled from out of state for it). Really can't say enough good things. Will be back.

I had the great pleasure of working with Karina Ives on one of her premades. I know it's a bit…read moreeccentric, but I love starting with a premade piece before diving into the larger work I have in mind-- and she absolutely killed it, Karina, has a delicate touch and a supernatural attention to detail. I couldn't be happier with the piece or the time I spent at Eden. The entire team was consummate professionals--friendly, welcoming, and clearly passionate about what they do. This was my first visit after eyeing Eden for the past two years, and it exceeded expectations. Only problem now? I need to add more tattoos to the mix. Too much open real estate, not enough pesos. Maybe my boss will give me a bonus ?