I appreciate North Roswell Automotive. I like that I feel heard when I come in and that you all go…read morethe extra mile. When I called to get transmission and brake work done a few days ago, you all had me come right in. You did a great job getting it done in the time you stated it would take. I've had good experiences with you all since I started coming and will continue to come for my auto needs. I felt like the cost was appropriate for the service you all provided. I also appreciate your customer service, friendliness, professionalism, and competence. I definitely recommend North Roswell Automotive.

Just recently moved to Roswell and noticed that my tail light bulb needed replacing. I have full…read moreaftermarket warranty with Audi but just needed a bulb. I called North Roswell Automotive and spoke with Evan who was super nice. He said to drop it down and they'd replace it no problem. 10 minutes later I dropped it in, they took the keys and was all done within minutes. I asked how much and Evan kindly replied, "it's on us - welcome to Roswell". They were also super busy and still had the time to help me out. Very good service and a pleasure to use them again. Thanks Evan and Jason. Great job!

I've taken my 2004 Lexus SC 430 to John since it was brand new. It's now 22 years old and runs like…read morea top. John is trustworthy, extremely knowledgeable and reasonably priced. He checks my car out completely and if he finds a problem, we dicuss it before he actually does the work. My car runs like a top and has never let me down, thanks to John. He will usually repair whatever is wrong while you wait. His shop's is clean, spacious and welcoming. He and his employees are polite, respectful and friendly. I can't say enough about this shop. Try them yourself. I think you'll find the same.

It was my first time visit with my old, but still perfect, 2008 Lexus LS460L with 380 H.P V8 & 8…read morespeed transmission. It's a hot rod in disguise. Ozzie's suited me just fine and I'm very particular since I'm a particular car man. Very professional, respectful, mannerly, and knowledgeable. Comfortable waiting room too. The super clean bathroom is the icing on the cake. So I think I've found a lower cost replacement for the Lexus dealer I've used.

On December 14, 2025 I brought my 2020 Genesis G70 3.3 T with 39,000 miles on it into Roswell Auto…read moreCenter for a front brake repair. I did this at the Recommendation of a close friend. On December 16, 2025 Carl, the manager and owner, or so I thought, called me and said my car was involved in an accident on his property while under his care. He said the brakes had failed after being repaired and the tech backed the car into another. He kept apologizing and assured me the car would be repaired to the same mint condition as I brought it in. He even gave me his personal cell number so I could be kept updated on the repair progress. The car was brought to Sun Valley Collision , where Carl said he gets all his personal work done. Six weeks later the car was declared a total loss. At that point Carl basically ghosted me. When it first declared a total loss, I went to the shop and he told to me deal with the insurance company. After two months of fighting with the insurance company I was forced to accept a lower offer than my car was worth ( the insurance company informed that they would stop paying for my rental and storage fees on February 1,2026). I purchased a used vehicle for more than I received from the insurance company. All I want is for Roswell Auto to make up the difference and make me whole. To this point, crickets. Carl doesn't answer his phone and ignores my text. My wife even went to talk to him and he basically said it's up to the owner. The owner happens to be his Dad. I could never and would never recommend this place for any kind of repair because of their terrible customer service and obviously poor mechanical skills. I just read Phil Hughes response to my first review. Phil, shame on you. You know that is not what happened. I was the one who called the Roswell Police to make sure a report was filled out on the destruction of my car that happened at your facility. I never threatened anyone or any employee. I admit I was very angry but I never threatened anyone. I said I could severely damage your business with an honest review of what happened. I happen to have the Police report and there is no mention of me threatening anyone. I did in fact provide your insurance company with a comparable car, same year, same make,same model with the same low mileage. They only raised the settlement amount a few hundred dollars. I wanted to hold out for more but was told by your insurance company that as of February 1, they would no longer pay for the care rental and that the storage fees at Sun Valley Collision would be my responsibility. So I settled for less than I should have. As a business owner you should know better than anyone one that nothing is more important than your reputation. I owned a business for thirty years and I never allowed anyone to walk out unhappy. There is an old saying. It takes 10 customers talking good about you to undo one customer talking bad. You can still do the right thing and pay the $ 2860 price difference. You know it's the right thing to do.

If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

Joshua is the best. Honest, punctual and knows what he's doing. Fixed my Kubota BX in 5 min. Highly…read morerecommend!

From the owner: On the road again mobile auto repair is a mobile repair shop that come to you. No need to wait in a…read moreshop and pay shop prices when we can come to your location were you can stay on track at work or doing what you need to at home. Our prices will bet any shop.

Steve and his team at North Point Auto are professional, trustworthy, and time-conscious. I brought…read morethem a 2007 Mercury Montego that wouldn't start, and they did a thorough inspection complete with pictures and detailed notes. Steve made several personal calls to keep me updated on the status of my vehicle and what it needed. He was honest about pricing, the actual repairs required, and the timeline ahead. Couldn't recommend them more!

My car ran hot (3rd time - water pump had been replaced twice). Found North Point via reviews! I'm…read moreglad I did. Total car inspection - told me specifically what I did NOT need to do right now. They stayed in touch and made repairs quickly! Their pricing was quite fair. I'll take my VW back whenever it needs some TLC. Steve is great - Ed too! Honest and Fair. Thanks for getting me back on the road!! **And it feels like I'm driving a new car!

Great experience. Honest business. Resolved my automotive problem and didn't try to upsell any…read moreservices. Highly recommend.

Kelly & Stan's Automotive have been my go to for any maintenance and repair needs for my Mercedes…read more They are convenient, reliable and provide great service at a fair price.

Great, reliable service, very honest and wong try to scam you into repairs you dont needread more

I was referred by Baker Off Road to Hicks. I found Hicks to be an awesome repair shop. Honest,…read moretimely and very fair. I was given an estimate by a Ford Dealer in Cumming, Ga. I was told my water pump needed replaced. I was so impressed by Hicks that they were so honest. They pressure tested my SUV and stated no leaks were found in the water pump. I told them to check the brakes and do the pads. The car was ready on time. Excellent work and very kind and honest. We will be back. Don't hesitate to use this shop for full service repairs.

They said they could install a driver's side mirror for me, but were busy that day and to come back…read morenext week. When I did they told me they couldn't do it because I already purchased the part. They wasted a lot of my time, and come on, you can't install something that I already purchased. It's a very old car. I don't care about a warranty or anything like that. Plus it's an OEM part. It sounds like this place just wants you to spend as much money as possible.

It was pleasant to be served by this business. Instructions were given clearly and easy to follow…read more Lindsay is very good with communication and followed up with my questions. The service provided is very much appreciated.