Cannot recommend Kapri enough! After a rough stain on my suit, Kapri was able to freshen it up and fix it like new! Polite attendees, quick service, and a good value. Highly recommend :) read more

The owner has a policy that he is not responsible for buttons on shirts. He then ruined the buttons on my expensive shirt, and did not provide any remedy or refund. He posts this policy in fine print in an essentially hidden area within the store. This is the most ridiculous thing I've ever heard and seen. Beware of this - use this place at your own risk. ONLY reason for two stars and not one is because Marcelo is the man. read more

Amazing dry cleaning and tailoring! Efficient and friendly. Been using them for many, many years.

Laundry seems to be OK but holy shit, what a horrible tailor. I brought about six pairs of pants in to be hemmed. One pair of slacks and the rest fairly casual chinos and khakis. Maybe it's my fault for not specifying but when I have had my pants shortened the tailor has either asked me if I wanted to keep the original cuff or just hemmed the pants and kept the original cuff. He literally took the measurement, sewed around the pant leg, and lopped the rest off. Not all the pants are totally ruined but they look stupid and have 0 weight at the cuff. Fuck. I am out a lot of money on his expensive tailoring and 6 pairs of pants. Shit. read more

I wouldn't exactly say that I'm qualified to rate a dry cleaner, but everything I've brought to them has turned out ok. I've gotten about a half dozen things dry cleaned there, and I've had 3 pairs of pants hemmed. Since I don't really have long standing relationships with any dry cleaners its hard to tell, but at least for now I'm comfortable with these guys. No complaints, but I wouldn't say I'm super impressed. read more

I get cleaning done here. It is pricey, but they do a good job. What is exceptional about their services is the tailoring. I took two pairs of slacks here, one of them lined. They took frumpy looking pants, that I looked ridiculous in and turned them into my dream slacks in just a few days. They fit perfectly. After seeing what they did with my pants, I wouldn't hesitate to take anything there to be tailored. read more

I cannot recommend this place enough! It has been my go to spot for 3 years, despite a couple closer. Everything I have ever given them to clean has come back spotless and fresh. As I have periodically needed things hemmed or tailored, the man here has taken great care of me. I once needed a fairly complicated change made to a dress, one which 3 other tailors in the city either outright refused or were charging insane amounts for, but then I came here and it was done perfectly, quickly, and for a very reasonable price. Not only is the service excellent, but they are so friendly and truly make you feel part of the neighborhood. He always remembers what items I brought in the last few times- asking how job interviews are going after a month of new suits, and about weddings after a series of bridesmaid dresses. Truly one of a kind! read more

These guys are OK for day to day dry-cleaning stuff, as expected, but the dad is clueless and the son is an arrogant douchebag should any issue arise. Didn't get the stain out? Too bad! Him and his father could never do wrong, cleaning is what they do! They don't honor their own fine print and probably don't even know what it means. They'll say hi and everything, but NO understanding of customer service - expected from this type of person. They don't get the job done and don't know how to speak to their customers, on multiple occasions I have dealt with it. There are plenty of options nearby that won't treat you like shit and act like they don't know what you're talking about half the time. Never again. read more

Darn, I was hoping I'd be the first to rate this little joint. I was recommended to this location by a former co-worker since I needed an original hem for my jeans taken in. For those of you who had never had this experience of doing so, an experienced tailor can take your original hem and sew it back on depending on how short you need your tailoring for your jeans. Once complete, the jeans look like they have never been touched. Do not go the ghetto way and get your jeans just sewn under, this will look like something your g-ma would do back in the day. Anyway, the owner is super-friendly and does a great job! I would highly recommend this place for all your denim pants. It's a bit far from the train, but worth the walk. The awning should say Kapri Cleaners 2 even though there isn't an original location according to the owner. read more

Mr. Song, his wife and son, and Marcello are awesome. They run an awesome business. My husband is super into them so I kind of married into this arrangement (I had my own thing going on Avenue B). They lost a silk shirt of mine, early in our arrangement, and I can't guarantee that they even lost it because I was in the process of moving in with my man, and they literally asked me what the cost of replacement would be, and offered it to me. I declined because the intention was so right on (and I wasn't positive it was their mistake). Like any local business, if you are loyal to them, they'll be incredibly loyal to you. Five stars. Great business. Marcello picks up and delivers for free! He is often at our door around 8am. Really nice guy. read more

15 years ago a friend introduced me to Kapri and they are the best. Not one item lost or damaged. Everyone on the small team is extremely nice. I trash my clothes and I am always so impressed by them when they come back spotless. And the tailoring is exceptional. Highly recommend. read more

I used to use Kapri Cleaners. I stopped because their service is terrible I spend a ton of money there, on average of over $125 per week, dry cleaning my suits. I also pay for tailoring: $17 to to replace the zipper on a skirt, $15 to shorten/hem a pair of slacks, etc. I did wash and fold twice. $10 for only 2lb of laundry. Unfortunately they lost a $250 pair of navy blue La Perla panties that belonged to a matching set, one time, and they also lost a brown Japanese tabi (split foot) sock, from a pair of tabi socks another time the second time. Both were not replaceable. :( At first they said I was the "only person who ever lost a pair of underwear or socks." As if ! Almost every time I have had to send clothes back to be re-done, when ordinary stains like deodorant or coffee were missed or didn't come out. Most of the time the clothes didn't even smell clean. I could smell whatever perfume or deodorant I had worn that day, still on them. The last time I used Kapri, they didn't send me back all the clothing they had cleaned and charged me for (but they "never lose anything.") A dress was missing. Luckily, I didn't forget about that dress. Another dress, an Alexandrea Grecco silk dress that was hand painted with light blue balloons on it, came back a different color! The balloons had somehow changed from pale blue to a much brighter, dayglo blue. Ick. The matching cardigan I wore with it, no longer matches. The color is so different. It changed from elegant to garish. They never bring me itemized receipts, just a credit card slip with the total. I had to ask for them repeatedly for itemized receipts. I sent in 10 winter sweaters, that I had taken out of my storage space. I asked them to dry clean the ones that needed to be dry cleaned and wash the rest (based on the garment's washing instructions). They called me to tell me some of the sweaters had small moth holes. (I guess they wanted me to know they didn't damage the sweaters) I told them not to worry about fixing or cleaning the sweaters with holes, just to forget about them do the rest. He "misunderstood" me and tailored and cleaned them anyway, charging me for the tailoring I didn't order. When I reminded him I told him not to do that, he said he would give me a credit of $10 on my next order (The tailoring was $40) However, he "forgot" to give me the $10 credit on my next order. This guy doesn't understand a word of English and he doesn't care about his customers or their clothes. His delivery boy is more professional than he is. I didn't want anymore of my clothes lost or ruined, so I stopped using them. read more

This place is a rip off and the people who own it are just as fraudulent. I came in to get some extra holes in my belts the older gentleman who I believe is the owner quoted me on $3 a belt I gave him 4 belts to do at the end he said it costed $20. I was so confused I said to him I thought it cost $3 a belt and than he said it's $3 a hole! I was in shock I would've never agreed to such a rip off price and he definitely tried to con me. After 10 minutes of debating I just left it alone and paid him the $20. Don't come here unless you want to get conned and ripped off. This place needs to just close down already. read more

Wonderful family run business. Always on time and always perfect. They also do alterations on premises and won't charge extra if something needs to be redone to get a perfect fit. read more

No one called to say my jacket alteration was finished. I have been patiently waiting for a month. This was my favorite place and I recommended it to friends. read more

The only place to go to if you want to be fitted up like a million dollar trooper!!! read more

Kapri Cleaners - The only place to go to if you want to be fitted up like a million dollar trooper!!! - Sewing & Alterations Near Me - New York, New York

I've been coming here for over ten years! The family is sweet and friendly. The tailor services are excellent and he really has an intuitive eye. And the cleaning service is jaw dropping everything comes back like new! read more

REALLY DISHONEST BUSINESS. I hate this place but keep coming back because: 1) they are really close to home 2) I am lazy 3) I wear heels to work. Don't drop anything off here unless the wife is at the counter! The husband likes to just "tap, tap, tap" on the computer and make up prices along the way. The signs visibly say: $10 min for the first 10 lbs of laundry. $2.00 for wash/press shirt. However, there are upcharges for being a female. He charged me $6.50 to wash/press my plain button down cotton shirt and $14.50 for 5lbs of laundry because the signs are for MEN only. When I questioned it, he oh so kindly yelled at me to ask about pricing before making him enter it into the system. Grievances: 1) I think I just went back to 1870 2) Dishonest pricing and expensive to begin with 3) This is an OCD thing for me: They fold shirts/t-shirts inside out, which is just plain weird. Two stars for the wife, delivery service and they take credit cards. read more

They do a fantastic job. This is the only place I'll bring my dry cleaning, and I don't even live anywhere near the East Village. The service is quick, friendly, and of an excellent quality. read more

We started having our laundry and dry cleaning picked up and it was decent. After 6 months, the service deteriorated. Several lost items, random underwear returned to us in our wash in fold (not ones we owned), and the business hours became inconsistent. Kapri says they open from 7am-7pm M-F but often we would call at 7:15am and no one would pick up. Also, the owner is very difficult to understand as is his wife. For what you pay, the service and friendliness factor needs to be raised. We no longer go to Kapri. The pick-up service was the only real convenience that kept us there longer than we planned since there are few places in the neighborhood with pick-up service. read more

Always on time and cheap too. I wouldve given them 5 stars if my clothes came back without stains and smelled clean. never going here again! read more

If you need to have anything altered, this is the place to go. In the past 4 years, I have brought in my clothes for big or small needs - made a winter coat more form-fitting, shortened the length of my jeans, made a dress a size smaller, re-designed the neckline of my top, etc - and without fail, the quality and speed of each job is 5 out of 5. read more

I get my dry cleaning done here. Very friendly, family owned business, where they really make an effort to know and accommodate their habitual customers. My clothes are always on time, and they generally do an excellent job. I have also had several alterations done here, easy walk-in and expeditious service. My only complaint is that it is a tad bit pricey (especially the alterations), and their hours are not great (they close at 7 on weeknights - although they are open early). However, I am willing to pay that fee to support a local business with great service. read more

These guys are the nicest cleaners around! they do a great job on mending too! I love them! The delivery guy is soooo nice too!

I love these guys! I am so lazy that I have the delivery option on my phone on an app, and can literally just click a button and they will be here to get my laundry and dry cleaning within 30mins! I do the wash&fold with delivery (and definitely pay a premium to do so).. BUT I live on a 6 floor walkup and am too weak to carry everything up and down on my own. :) Super thankful for the delivery option! read more

I have only used them for tailoring and they are very good! I brought my jeans here to hem and told them to keep the original seam and they did such a good job, I didn't even notice where was the work done. Also, had a dress tailored here as well. For most common tailor jobs, I would trust them. A bit pricey, though. Cost around 18-20 to hem the jeans the last time I was there. Probably more now. read more

Nice people, nice service, and decent job of cleaning your clothes. The prices are reasonable, and things can be ready the next day. One of the few next days in the neighborhood, and who won't bitch you out for it. read more

The best! They do an incredible job with dry cleaning and are very well priced. Pickup and delivery is a breeze and everyone is super nice. Brooklyn prices in manhattan! This is my go-to place. read more

I use them for tailoring, dry cleaning and laundry. Very friendly service and they pick up and drop off laundry if you need.

The first time I tried to pay with a Credit Card they told be they prefer cash. I insisted and they told me that my Platinum American Express was declined. I was forced to pay cash for a business dry cleaning. Called AMEX, waited 15 minutes to find out that there was never a charge placed. So they lied, they just wanted cash. Now, I just tried to pay for another set of dry cleaning with AMEX, this time they tell me that AMEX is not accepted! Out of all the places in this neighborhoor, they are not nearly as friendly. And quite expensive compared to the other options. I had to wait 6 days for my dry cleaning, to find out that they did not finish with one my items and I had to come back again. read more

These guys saved my life! 4 hours before a wedding i discovered my tux shirt does not fit! I frantically buy a shirt and race to Kapri Cleaners 2. Not only did they press the shirt for me, they also changed the buttons in 30 minutes! Excellent service with a smile! read more

I've been getting my dry cleaning done here for over 10 years. Mr. Sohn is an amazing professional tailor and Marcelo is a dedicated and extremely courteous and prompt delivery man. read more

Best place around. The shirts always come back well pressed and they did top notch alterations of few of my suites.

This place is "a-ok" just like yelp says. It's a decent place but honestly nothing too special. I think the quality could be better for what you pay (read: it's not cheap) read more

Kapri II is the best cleaners in the area, from my experience (above Houston, between A & B). Always very clean, well pressed, helpful, and on time (plus the best tailoring around). Why no five stars? Giving five starts to a dry cleaner just feels wrong, I guess. read more

Great service! I brought my suit jacket in for a quick and simple button fix. The owner dropped the coat he was tailoring, fixed my button right away, and had me on my way. Amazing read more

I've been using this cleaners forever. They are quick, professional and friendly. Their work is excellent, no weird chemical smells or bad pressing and the prices are fair. You cant go wrong with this lovely family run business...and they have the cutest dog! read more

rude and not only did they return a marc jacobs dress to be horribly shrunken, but when i left a dress to be hemmed (for over a week), but they didn't even bother to call to let me know it wouldn't be ready in time. i came after they said it would be ready and they didn't even apologize for it being completely untouched. they just shrugged and noted that maybe i could come back another time (although they didn't even bother to specify when). read more

I'll start by saying the customer service here is great. Everytime I call they are prompt and work to figure out a time to pick-up/drop-off my laundry and dry cleaning (unlike other places I've experienced in the area that tell you no flat out or stall or give you the run around). The guy that delivers the laundry is so nice, he always gets my name wrong, but calls me "my friend" and writes nice thank yous on the receipts. I never have cash, so when i do i try to tip him nicely... nevertheless, he's still so friendly! once my boyfriend moved in they even started dividing up which cards they will put the laundry/dry cleaning on and store both in their system... i can't imagine other places that would do that in the area. the laundry is affordable.. usually runs my boyfriend and i about $30 every few weeks for lots of clothing/bedding/towels/etc., but the dry cleaning is expensive. we get a lot done, but every time we say prices are a bit too high. but, i think it might be worth it since it's hard to find a place you can trust. yes, sometimes things are lost, or added that aren't mine, or they can't get a stain out, or once one appeared with some weird explaination, but they're doing mass work, and saving me time and energy. so overall, it's worth it. read more