I have lived in this place for three years and loved it. Roosevelt, Kris, Sasha (concierges),…read moreYevgeny, Mackenzie (leasing office) have always gone above and beyond to be welcoming and accommodating of me as a resident. Thanks to all of the above for making this building such a special place to live.

You may be locked out of your unit at anytime, as the management seems to have trouble tracking…read morewhat keys to turn on or off when folks are moving in or out, which by the way IS ALL THE TIME. Same with cable/internet service. If you are locked out, good luck finding someone to let you in as with near-constant moving, it takes an extra 10 minutes to go up or down the elevator. Plenty of rules cover grilling, the gym, and the pool area (the elevator too but those are not enforced). More than one occasion they have staff waiting to make sure any pool users are 'on a lease'. I assume similar rules govern the hot tub, but it hasn't been open in more than year. The maintenance staff seems incredibly over-worked and under-appreciated. That's probably not all on management (I'd bet most is), but funny enough they have resources to harass people using the pool over the weekend, but not enough resources to get you in a unit you were wrongly locked out of in less than 20 minutes. If you live here long enough, a taco truck may provide you a couple of free tacos for your troubles, but if you're locked out during the time it arrives - NO TACOS FOR YOU!

I hope this review helps you avoid the perils of Engelhart Hall! Do not live here! Run!…read more Engelhart Hall is a Graduate Student Housing building at Northwestern University. The cost for an apartment in this building is much too high for the size and condition of the rooms. What is pictured online is NOT what you get - beware. The bedrooms are very small and cramped. The flooring (wall to wall industrial carpeting interspersed with linoleum tile) is disgusting. The bathrooms are tiny. There is no lighting in the apartments, because the windows are very small and dingy. The furniture that is provided with the rooms is old, ugly, and mismatched. You do not get a full kitchen, and the appliances do not work well (the electric stoves, specifically, are useless). Basically, these are unacceptable living conditions for graduate students. Beyond these awful conditions, the management is also poor. They do not respond reasonably to requests. (As an aside, you must submit requests to an automated, online system, presumably because they don't want to deal with tenants as people/humans.) Two personal examples from my experience with management: 1) I asked that the furniture be removed from my room, so that I could furnish the apartment myself, which would at least somewhat improve the depressing ambiance. This should be a reasonable request, because you can actually choose to rent a furnished or unfurnished apartment before signing your lease (for the same price). Also, I have seen storage used by management in the basement of the building - they have plenty of space. My request was refused. This is even more ridiculous, because a) the furniture in the rooms is completely different from what is pictured online and b) I have three desk chairs. Yes, THREE. For a "one-bedroom studio". Ridiculous. 2) Let's discuss this "one-bedroom studio". It is not a one bedroom. It is an apartment that has two bedrooms (i.e. a "twin studio"), and they simply removed the door from the second bedroom and re-labeled it. Again, unacceptable for the price. I'll end with the positives: the front desk staff are very kind and the building is a 10 minute walk to campus and at the Foster EL stop.

The old buildings in Chicago are not without their challenges. Ambar in the office is attentive to…read morethe residents and very sweet. I love my building and my beautifully remodeled apartment. The building is very well taken care of by the maintenance team, service requests always addressed quickly. I give them A+ for my apartment and my building.

They illegally charged me pet fees for my ESA animals even after I provided ESA documentation…read more Under the Fair Housing Act and the Illinois Human Rights Act (775 ILCS 5/3-102.1), housing providers are required to provide reasonable accommodations for disabilities, and assistance animals are not considered pets subject to pet fees, pet rent, or pet deposits. I signed my lease and was then refused possession of the unit unless I paid the ESA-related charges. Management withheld the keys to a property I had already leased and paid for, despite my accommodation request being on file. They claimed I would be refunded after they reviewed the paperwork, but that is not how fair housing laws work. They cannot force tenants to pay unlawful pet fees first and then decide later whether to honor the accommodation after "review". More than two months later, despite over five emails, they still have not refunded the money, approved or denied the accommodation in writing, or provided any meaningful response. Their actions appear to violate both the Fair Housing Act and the Illinois Human Rights Act's protections against disability discrimination in housing. I have a complaint with the City of Chicago, filed a fair housing complaint and am pursuing legal action. If you have an ESA or other assistance animal, document everything and know your rights before renting from this company. Unfortunately, I am leaving this review because 1. I have been ignored for 2 months, and 2. it is stated by them in an email I received it was "their policy" to charge first and refund later, something they are aware is illegal that they are doing to all tenants.

Such an amazing Solid Institution with (100+) over a 'Century Strong Reputation and Tradition.'…read more WNUR 89.3FM is Northwestern University's Radio Station. Proud to say that I have DJ on WNUR 89.3FM is Northwestern University's Radio Station. Kellogg School of Management is top (3) three on the planet. The Campus is so beautiful, NU has its own private beach on Lake Michigan. Evanston is GREAT as well.

PRESTIGIOUS UNIVERSITY: one of the most beautiful university's in the world and on a very scenic…read morelake called Lake Michigan!! I fell in love with Northwestern when we first came to visit in April and it won my heart over again ! What campus is by a charming city called Evanston with everything to offer to student and faculty and also by one of the most beautiful cities in the world - LOVE CHI TOWN!! Great facilities and many of them overlooking the lake !! Excellent ranking it's in the top ten universities of the USA!! Great dining halls and dorms and even better financial aid!! Really love this school and can't wait to return soon!! Very helpful and friendly staff too!!

Another one of my stops with my future sister-in-law as we tried to find her an amazing apt to…read morestudy and party in during her upcoming years at Kellogg. Evanston Place and Park Evanston are both very similar...so much so that I had trouble telling the future sis which one I liked best. This premier apt building has spacious apartments (including spacious studios), newly updated kitchens (granite and cherry wood cabinets...love it!), lots of closet space, a very nice common room equipped with wi-fi, a pool, an adequate gym (although the equipment could use some updating), and laundry machines on every floor! It's very expensive for Evanston- about $1600 for a 1 bedroom. Craziness...my friends pay way less than that for their apartments in downtown Chicago!! The leasing agent, Anna, was very sweet and helpful...and I loved the earrings she was wearing (yep, I'm all about the random facts). If you're looking for a premier apartment in Evanston I suggest checking out both Evanston Place and Park Evanston...if you can shell out the dough either one is a very good choice!

My husband and I have lived in Evanston Place for about 5 months. I am a graduate student at…read moreNorthwestern and he is a working professional. We love the location, I personally like all of the staff. I continually try to give this place the benefit of the doubt, but it always disappoints me. The rent is way too high to justify the issues we've encountered, so if you can afford other options, please reconsider living here. Some highlights: - Our washer/dryer unit was broken for a whole month before it was fixed. Communication from the building and from maintenance was continually poor. The date for when our machine would be fixed kept getting pushed back, and we had to follow up multiple times to check on what was happening. In the meantime, we had to use the communal laundry room in the hall. Thankfully, management reimbursed us for this expense, but it was aggravating nonetheless because in-unit laundry is very important to us. - One of the elevators in our tower (south) has been broken since the beginning of October. First, management said 2-3 weeks to fix. When I hadn't heard back for a month, I sent a note to the building and they said it would actually be 6-8 weeks. Well, it's been about 10 weeks now -- I finally followed up again and now they're saying "it may be early January". The lack of communication and unreliable messaging from management has made me lose complete trust in them. Meanwhile, having only one working elevator is extremely frustrating. A few weeks ago, that elevator was temporarily broken as well, so we had to walk up and down 8 flights of stairs several times to walk our dog. - The walls are incredibly thin. A Northwestern undergrad lives next to our apartment and has frequent gatherings which are incredibly loud even through the wall. A couple months ago she had a birthday party and we could literally make out every word of them screaming "happy birthday" at midnight through the wall in our bedroom...just so you get the idea. - We didn't realize this before moving in, but the heating and cooling system is designed so you *cannot* use A/C during the winter, or heat during the summer. In late September the building switched over to heating only, which was a disaster when we ran into multiple 70+ degree days in October. Even with the heating off and vents closed in our unit, it was still uncomfortably hot inside and we could not turn on A/C. - The adjacent garage isn't enclosed. I didn't *think* this was a huge issue until today, where we (and many others) woke up to a broken car window and belongings that were rummaged through. Luckily we didn't have anything valuable inside, but we still owe $250 on the broken window since it didn't meet our insurance deductible. I realize this isn't the fault of building management but it's yet another data point that makes me disappointed in the living situation here.

Love letter to a Laundromat- for Laundry Day - Chicagoland Tide Laundromat!…read more I didn't think I'd ever write a love letter to a laundromat, but here we are. After years of juggling quarters, lugging detergent, and waiting endlessly for the single coin machine in my condo to free up, I tried Chicagoland Tide Laundromat--and wow, I'll never go back. Here's why: No More Hauling Detergent - Tide Laundromat automatically dispenses the right amount of detergent, bleach, and fabric softener for your load, based on weight. No guessing. No spills. No carrying bulky bottles. Scan & Go - I just scan the QR code, pay with the app, and boom--my machines are ready. The app even tells me when my wash or dry cycle is done and which machine I'm using. Productivity Rules - At my condo, I'm stuck waiting for a single washer and dryer, which means SIX loads can take half a day. At Tide, I loaded up three machines at once and knocked out the same six loads in about 20 minutes. That's a whole Saturday back in my life. No Quarters, Ever Again - I didn't have to run to the bank, hunt down an ATM, or hoard quarters like a 90s arcade gamer. Scan, pay, done. Sure, it might cost a bit more per load, but when factor in: Time spent finding quarters Waiting for machines to open up Multiple hours babysitting loads ...the value is unbeatable. My laundry used to take an entire afternoon. Now? I'm done, folded, and out the door before I could even finish a podcast. If you're still using coin laundry, do yourself a favor and try Tide Laundromat. It's the future--and it's here in Chicago.

Dirty and too expensive. Always way too crowded. People use 5-6 dryers at a time and you can never…read moreget a dryer without waiting a while.

I cannot rate the actual school. I've already completed undergrad and attended grad school at other…read moreuniversities. My rating is solely because I've been on a bunch of campuses for book signings, and it's ALWAYS super complicated to figure out how to get from Point A to Point B (including my own alma maters). I went to this location solely for a Red Cross blood donation drive. I love how their campus is set up. Not only did they have signs on the doors and a cone out front to figure out which building to get into, but as soon as I opened my mouth to ask a student where the building was, I turned and saw a clear map to find it on my own. (I was super close so she pointed me the rest of the way. Friendly young lady.) Since I can no longer find this location in upcoming blood drives, I'm assuming that Red Cross may not be there permanently. But the campus is clean. The front desk people (for the school) were professional. The two students (workers?) who were on the Red Cross side were organized and professional. And the attendees behind the tent were great too. I hope Loyola Rogers Park makes this a permanent thing. Although I walked, it's very convenient that it's accessible by the el. And it was nothing at all like all the complications I experienced at another facility trying to donate plasma. It took me longer to walk to the school than it did for the actual six-minute donation. Kudos to them for allowing Red Cross onto their campus.

I transferred to Loyola from Occidental College. From the moment I began at Loyola, I felt that the…read moreadministration barely even was aware of my existence. I was not given housing, financial aid, or any support with finding off campus housing near the school. When I started taking classes, I was appalled at the lack of quality among instructors. I had professors who would not show up to class, or would give me assignments that I could see they purchased online, because they hadn't taken out the name of the company or the teacher instructions. With class registration, I found academic advisors often gave me different answers, and it was a genuine challenge to see the same advisor twice. Currently, the course offerings are so slim in my major (business management) that it is hard to select a class schedule where even half of the classes are going towards my major. In summary, this is not a school for finishing your degree quickly or efficiently. It's the kind of institution where you'll have to take a lot of classes that feel pointless and random because they are. And those are the professors who are least likely to actually care about the quality of their instruction. You'll be in a cohort of students who don't seem to really give a damn. Most of my classes are filled with 80-85% of the students on their computers playing NYT games or watching youtube. Most of the classes I have taken have been lecture format, where a professor goes through slides at the front of a silent classroom. I've had many classes with 2 or 3 graded assignments in the entire semester. Most of my Professors don't give any feedback on homework or tests and certainly never return them, and so it's generally pretty difficult to know how to improve. On the student life side, the student body is incredibly cliquey and unwelcoming. After two and a half years at the organization, I know 0 fellow Loyola students by name. I do not recommend transferring here. I really regret it. This school knows how to put lipstick on the pig, but it is far from a premier institution. If you're looking in Chicago, Loyola presents the worst ratio of cost/value of education. Look elsewhere!!

We are renting an apartment in the building. The building is beautiful with great upgrades in the…read moreunits. Excellent views. Right in town and only a few blocks from the beach.

Location+Staff+Property=WIN! About to start a 3rd lease in the same apartment. Absolutely love…read moreliving at this location and feel our apartment has been a life saver this past year with the space and floor to ceiling windows offering great light. I haven't felt like I've been in lockdown at all with the light and location to such great outdoor spaces. I'm sad seeing negative ratings and reviews from people who don't give concrete examples and just complain. Or speak to things that aren't related to the building or management staff. Complaints about the package room are an example. Delivery people are responsible for entering information in the system so you are notified-NOT THE BUILDING STAFF. Unbiased complaints are endemic to Yelp. I get it. I've had legit complaints while living here too. But staff has always helped to the extent they have the power to. I think a lot of renters don't understand the legal limits of a lease and just chose to complain as a result. With any Yelp review, you have to read between the lines. I just signed my 3rd lease. I still give this place 5 stars.