Long time resident here- Highly Recommend!!…read more I've lived here for 6 years and have been happy each year! I've always appreciated the amenities like 24-hour fitness facility, 2 pools, the dog park, and more! The maintenance and repair team is always responsive and respectful! They do annual maintenance for you which gives me a peace of mind about my living space! The location is amazing- near great food, shopping, and outdoor recreation fun! Perfect location. The apartments themselves are great! Modern and updated! In unit washer and dryer! Jennifer and Natalia have both been here during my whole 6 years and they're both wonderful! They're joys to work with- always helpful, kind, and informative! I truly recommend TGM Park Meadows.

The worst thing about this apartment complex is that they don't resolve complaints or reach out to…read moreyou. I live on a very congested side and most nights I have no parking. I've complained many times and they never respond back to me. they send out this usesless email telling people to move there and that it's first come first serve. The management at this company sucks. Most family's have at least two cars and they have two small parking lots. If you are a single individual you will be screwed everytime you get off. I'm constantly getting sick from having to walk buildings down.

It's mostly about your money…read more I lived here for 3 years and here's my honest feedback. Good Things: 1. Location - close to Metra, Jewel and downtown Arlington Heights. Lot of restaurants to choose from. This is what you're mostly paying for. 2. Quick maintenance - I only faced minor issues with the apartment that was promptly resolved by the maintenance staff. 3. Social events - The management organize events (free pizza, stream big games) for those who want to socialize. Bad Things: 1. Only heating or cooling - The building can only heat or cool, not both. So when the weather is changing, this can be very inconvenient especially if you're working from home. 2. Paper thin walls - You can hear EVERYTHING your neighbor does. I'll leave it at that. 3. Not the most helpful staff - Yes, the staff are friendly but that's unless you have a real problem. My mail got lost twice and the staff did nothing to help. They basically put their hands up saying check with USPS, while USPS said check with your building. Staff said they would ask the mailman and follow up, but nothing like that happened. 4. Moving out charges - I had to relocate for work and broke my lease about 2.5 months early. I did the exact same thing when I relocated from Philly to Arlington Heights 3 years ago. The difference? Hancock took all the rent despite me not being there + a ridiculous cleaning feeing fee. How much did I pay for the other relocation you ask? $0! The rental agency in Philly asked me to find another tenant and would only charge me for the time that the apartment was empty. Fair enough. Hancock offered nothing of the sort, just wanted the money and that's it. I'm ok with paying the rent money because I signed a lease but if they cared even a little bit about their tenants, couldn't they just have taken the cleaning fee from the rent when I wasn't even in the apartment? So yeah, they just want your money. 5. Rent & lease term - Only keeps going up and gets longer. Don't expect any friend prices here.

I spent the last 3 years happily living in this great community. Jill, Dan, and the rest of the…read morestaff are always friendly, helpful, and present. The layouts are fantastic, the neighbors are friendly, and there are too many amenities to count. I was sad I had to move but grateful I chose this community over the others. Do yourself a favor if you are considering downtown Arlington Heights and check this place out!

Nice apartments. I…read moream not a resident, but we toured the property to determine if we were interested. Here's what I think you should know. They have several different styles of apartments here. They have your typical apartment, which is in a larger building. These don't typically have a walk up entrance, more like shared entrances or stairs. They are also usually on 1 floor level...so you won't really see 2 story units. The buildings themselves may be multiple stories but each unit is 1. The layouts are nice and they do a pretty good job of keeping them clean. I wouldn't call these luxury apartments, but I believe they do call them that. I would consider them average. They have some nice upgrades that people like, such as stainless steel appliances, granite countertops, and wood flooring. Another type of apartment here is more like a townhouse. They look like townhouses, and have their own walkup. These are usually 2 story units, and also have a small back yard. These are great for those with pets that need a small area of grass. Good for families too if you want a play area for the kids. I don't believe any of the apartments have attached garages. It seemed like it was mostly street parking and assigned parking, but I believe garage spaces are not attached and you pay extra. Worth checking out.

Lived here for a few years, and moved out a few years ago. It is fair, but honestly since they got…read moresold it has gotten less desirable. Package room is always crowded, and confuses a lot of delivery people. Have to pay for a parking pass and no one wants to pay for the premium spots that cost a lot more leaving unused parking in the lot. Had to put covers over HVAC vents on first floor for AC to reach 2nd floor in townhome in the summer. Overall not bad, but just some cut corners that become more annoying over time. Also a move out cleaning fee despite our unit reeking of dog when we first moved it.

301 Riverwalk Place is a wonderful place to live for many reasons! From the minute I entered the…read morebuilding I knew this was the perfect place for me to live! Our office manager Darcie and her Team do an amazing job 24/7. The building and property is immaculate, garage parking is available, we have a workout room and beautiful trails to walk on! There are social events where you can meet people that live in the building. The location is perfect whether it's a run to the grocery store, dine out, car wash or need gas. Definitely come check it out!

We moved in January 2021 and we have never been happier. From the moment we walked into the…read morebuilding we knew we wanted to live there. Our apartment faces the forest preserve and we just love the view. Our office manager Darcie is the best! She is on top of everything that concerns the building. If there is a problem she is on it. We love to use the party room for family gatherings along with the workout room. We have made a lot of new friends and plan to stay here for a long time. Robyn and Don 4/6/26

I lived here and the units are clean and cozy, not so big - but all windows on one side in the…read moreliving room, so it is bright and a good size living room. Bedrooms are a good size - both bedrooms. Closets run along the length of the hallway leading to the bedrooms and bath. No dining room, but you could put a table to the side in the living room. Kitchen fits a table and chairs. It is the best deal - price wise and a nice place - close to downtown Arlington Heights.

Great community to live in! Maintenance is always quick to respond. Resident events monthly and…read morethey bring in food trucks.

This place is going downhill!!! I have been here 5 years and…read morethe grounds are a mess. The garbage booths and pet stations are nasty disasters. The pet stations are tended to about once a month. Never any poop bags and the garbage poop just overfills (imagine that in summertime!). They send out notices for residents to pick up after their dogs and not rely on them for the poop bags. Really?!?!? What happened to "pet friendly community"? People have bad and busy days and don't always remember a poop bag. This is a pet friendly community, but it's not pet welcoming by any means. It's only friendly amongst other dog owners. There is NO bark park, no pet wash, a few poop stations without the bags (most of the time). They are VERY into their "Events" here!! They consider having a food truck visit the property about once a week (front of leasing office) as an "EVENT". Something indifferent and unexciting to look forward to every week. I have given suggestions and they all just go over their heads. They act like they'll do something about it by sending out surveys or collecting suggestions from suggestion box, but NOTHING is ever done. During the summer (since covid) the pool area has the most limited pool hours AND DAYS I have experienced in a apartment community. It's ridiculous. Expect the unexpected with this amenity. Notice after notice that they have the pool closed or early shut down. They claim they are short staffed, but really, they just don't want to hire another employee. I have worked and lived on properties where they didn't have a staff member "watch the pool". They just posted signs accordingly. You don't need a life guard or pool watcher on-site! The office staff are nice, but they don't work hard. They never are working when I walk in. They are all just chatting amongst themselves and seemed "too relaxed" the rest of world since covid. Customer service has gone down the drain every where in the world, and that includes this property staff. They don't pick up the phone or listen to their messages in a timely manner and then when you mention it, they apologize and come up with a good excuse. I had to go into the office and have this conversation with them because they never did return my call. The rent is luxurious no matter which apartment you have- standard or upgraded. The standard apartments are so outdated, that your countertops are chipping as soon as the 40 year sealant wears off (they never look clean! ) and cabinets/drawers are shaky, and you gotta love the POPCORN ceilings and walls. I will admit The upgraded apartments are very nice and trendy. But you're paying for it. You pay for the amenities here, but half-arsed. Go look at the gym, it's something from behind the times. Appears to be clean, but the years and years of use on the equipment doesn't make me feel confident stepping onto a machine. Nothing luxury about that! Cyber lounge is decent. But it doesn't get used to the fullest. I wonder why. Lots of ALERT notices will go out about locking your car lately. But when you complain about the squirrels getting under your hood or under your car and causing them to do damage to your vehicle electrical parts they don't do nothing to combat the problem with the garbage. They got a few new garbage booths, but all they did was make it bigger area for a bigger problem. What's great about this property? Great location, fast acting maintenance service people, floor plans, in unit laundry, nice neighbors, and if you LOVE FOOD TRUCKS, they got you covered on the weekly. It's not worth it here any more. Better options not too far from here for same price. Lease Penobscot Management YOU CAN DO BETTER for LUXURY residents on your luxury property. It's 2024! ~Unhappy Pointe Resident!

Very clean and welcoming place. Janette is super nice. I'm hoping to move here one day.read more

I am Forever Grateful that we found such a Loving and Peaceful environment to live in. The…read moreManagement and Entire Staff are Always Immediate to respond to any issue we have ever had and the people that live here at The Residences at Arlington Heights are WONDERFUL!!! Sincerely, Sarah and Mary("decd") Doherty

I have been living here for close to two years now. I am glad that I made the right choice to stay…read moreover here. The leasing office team is just fabulous. Few things to note while you make this as your next residence destination choice: I have mostly interacted with Patricia and Danielle. But the team as a whole over there makes you feel so much welcoming. They were always there to help me with a big smile . The area is really beautiful. You will find lots of greenery well maintained within the community to enjoy your strolls. My parents coming from a different country and culture really enjoyed their strolls and interactions within the community neighborhood. And it is very clean and well maintained neighborhood. They have a lot of townhomes, and i happen to stay in one of them. They are really good and worth it . Most importantly all the townhomes have own private doors which makes me feel a lot safe. And lastly the maintenance team which is again really fabulous. They are so prompt in response, and even during outside office hours the team acknowledges maintenance calls and calls back immediately without delay to help with issues. Overall i am really happy to make VillageGreen as my choice and wish to stay further!!

If you are a light sleeper do not move here! Neighbors…read moreblast their music loud enough for you to hear it in your apartment at 6:30am, or later than 8pm even when the property manager supposedly contacts them. Rent it way too high for these tiny apartments and being forced to listen to your neighbors. In response to management's comment below, I wish someone had told me about the music and noise issue before I had moved in, even though I asked Isabelle specifically about it when I toured. I'd love to go to bed right now at 10:30pm but I can't with the bass bumping through the wall.

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

Just moved in and we're very pleased. The facility is spotless. But most of all the staff is…read moreextremely responsive and friendly. We worked with Jake Costabile during the sales process and he was / is terrific. Showed great patience and professionalism throughout. And unlike many agents he's stayed engaged to this day. We look forward to a long, healthy stay at AMLI Deerfield. Management has put lots of thought into layout, design, amenities and flow. I highly recommend it.

I tried to rent an apartment here but prospective tenants are only serviced by AI. I am relocating…read morefrom California and it's stressful enough without dealing with this. You'll get no help from anyone there. I called the rental office and finally spoke with a representative (Jordan) and I thought I would get somewhere but she just sent me the same old AI info from the website which is full of errors and misinformation. I'm so disappointed. If this is the way AMLI treats prospective tenants, I want no part of it. The most frustrating experience I ever had. Dozens of back and forth AI communications and nothing gets resolved. You can't ask questions and get any definite answers. If you are looking for an exercise in aggravation, AMLI Deerfield is for you.