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    Kappa Communications Corporation

    5.0 (1 review)

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    16 years ago

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    Bg8808 Wireless - Animal print fanny pack

    Bg8808 Wireless

    2.0(4 reviews)
    1.8 miChinatown
    $

    Functional affordable dive. Now that my almighty service provider is shady and greedy, I will…read morecheck here first for fixins and whatever accessories - S&H is ridiculous these days. Impressive Lady Cashier installed $8 glass screen protector on phone upon purchased. Took out phone from case, thoroughly cleaned it and put the case back. SUPER convenient. A better installer than I!

    AVOID THIS PLACE! Very poor customer service and dishonest business practices…read more My friends and I got a family plan here a couple of years ago when we first moved to Chicago. At the time the carrier had a promotion that we could get $70 each cash back after signing up for the plan. When we waited for a couple of months and didn't see any cash back we went back there to inquire. They told us to leave our invoice there and come back later for the credit to be processed. When we went back unfortunately this place was closed for the day. Therefore we went back another day but they just downright denied having anything to do with us. When I tried to explain the situation (I talk a little bit fast) this middle aged guy there just MOCKED me, and blabbered gibberish in a overly dramatic faux-female high pitched voice instead of helping. How can you work in the service industry and be so downright RUDE?? I later called the store multiple times asking to speak to the manager so I could file a complaint against this guy, but of course they never cared. From that point on I only go to actual branches of the carrier instead of a middleman like this. While they are also difficult to deal with, at least those people are "legit" and are slightly nicer. I wish more people could be warned about this place, but sadly I feel like most of their customers are very Chinese and thus probably won't look at my review.

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    Sequin mask

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    Chicago Cellphone Repair - Battery Replacement

    Chicago Cellphone Repair

    1.8(5 reviews)
    1.4 miPilsen

    They did an excellent job quickly repairing my screen that I wasn't able to connect ... and didn't…read morecharge anything .... The place was so clean and the moment I walked in he was very friendly ! Already told my friend who needs her laptop repaired ! And on a side note I went earlier to iBrokeuFix repair shop on the south loop and there was 5 people waiting in line... the shop was small and crowded and dirty with boxes on the floor and he was not fixing on the spot but only assessing and adding a bill for what it would be, each was over 200 ... left immediately and found this place on Yelp.... Ahhh great way to start the New Year!!

    Such a nightmare of an experience - avoid at all costs. My review will probably get buried under…read moretheir fake positive ones, but this place is such a scam. Went in with a broken screen on an iPhone 15 pro. This place advertised $200 to fix it - nice! Found out when I got there, that meant "aftermarket screen" not a genuine apple one (those are $450, way higher than going to the apple store for $330). But okay, he flashed me his and said it was an aftermarket one that worked, so I went with that. When I picked it up, it looked... ok? But their credit card reader was "broken" so they required that I pay via zelle, cashapp or apple cash - convenient payment options so that you can't call your credit card company to reverse transactions for their crappy products and services. Less than 48 hours later, the screen was coming off the phone and light was leaking out the top and sides, it was heating up a lot and after comparison with my partner's iPhone, I noticed it was much dimmer and more green/blue than the real apple screen. I went in today to get a refund, literally less than 2 days after getting it "fixed." The guy there agreed that it was not working and that the screen was coming off, but said they'd thrown away my old screen (so that I couldn't switch it out on the spot, convenient) and without taking the (broken, crappy) screen off my phone, they couldn't even give me a PARTIAL refund. Needless to say, I didn't want to walk out of the shop with a screenless phone and a partial refund. They also offered to put a genuine apple screen on if I paid another $250 on top of the $210 I'd already paid and waited a few days for them to order it (MIND YOU - THE APPLE STORE DOES THIS SAME DAY FIX FOR $330). Also wasn't particularly keen on having them do any other work on it, given the shoddy prior work. Pleaded with him for a bit but no luck. But hey, the guy there agreed if I brought back the screen after getting it fixed at the actual apple store, he'd give me a partial refund. He also assured me that apple would give me the (broken, crappy) screen after they put a real one on it. Okay - off to the apple store. But lo! It turns out when you bring apple a phone with a (broken, crappy) aftermarket screen, in order to fix it they require the (broken, crappy) aftermarket screen to be thrown away! No luck getting it back for my partial refund. Almost like the guy knew that was the case when he sent me away... So $330 at Apple plus this scammy place's $210 later I fixed a slightly cracked screen. TL;DR don't go here, they will scam you with their crappy products and no credit card option. No evidence but wouldn't at all be surprised if the positive reviews are fake - obviously not a 4.9 experience.

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    Back Glass Repair

    Chicago Cellphone Repair - Pilsen Chicago 18th street

    Pilsen Chicago 18th street

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.1(62 reviews)
    0.9 mi
    $$

    I had an iPad that stopped working after three years. I first tried going through Apple and even…read morehad an appointment at Best Buy, but I was told I should either buy a new iPad or get a credit with Apple. I remembered using uBreakiFix before for other devices, so I decided to give them a try before making a big purchase. They quickly checked my iPad and confirmed it was charging properly. A week later, my iPad was fully repaired at a very reasonable price! I'm so excited to have my "baby" back, and uBreakiFix will always have my business from now on. Their repairs come with a one-year warranty, and their customer service is always top-notch. Highly recommend!

    My computer's hard drive ran out of space & I did all I could to make room, but it kept filling up…read more Something called the Capabilities Access Manager had created a 160GB file of junk. I couldn't get rid of it, so I took it to a UbreakIfix on Chicago Ave in Chicago. I also had a problem with my page layout; words were pressing together and overlapping. They kept my computer overnight. I picked it up, they got rid of that file, and I had my HD space back!! I was pleased until I tried to do other stuff. I couldn't get into my settings to change the video. I took it back, they kept it 2 days, claimed they fixed it, but they didn't. It would take too long to tell you the two weeks of Hell I went through. I found out from my Google Artificial Intelligence that they fixed the first issue, but created many more by corrupting the Capabilities Access Manager program in Windows, which controls permissions and related settings. Every time I went to a website, I would always get a pop-up asking if it was OK. I couldn't get into my permissions to change it from ASK to ALLOW. Every time I tried to go to settings & change permissions, I was kicked out. This went on for 2 weeks. After hours of dealing with AI, we finally went in and deleted and rebuilt the CAM svc. I FIXED IT!!! Well, AI fixed it. I tried calling their home office to complain & I got some clown at Asurion who refused to even pay any attention because, according to him, UbreakIfix was a totally different company. I tried telling him Asurion OWNED them & he rejected that and claimed that was not true & there was nothing he could do. Finally, I tracked down a Florida location and called, but got a lady from the Philippines on the phone. She took my call, was very nice, and told me there was nothing she could do but would have someone call me. The next day, I got a lady on the phone, and I explained all the trouble. She offered me a refund of my $100. I told her I wanted $50. They did solve one problem, but I'll be damned if they get to keep all of it. So, I'm waiting on my $50. I hated the service, but the response after I finally got someone other than an idiot on the phone, who didn't even know who he worked for, was reasonable. The reason I went to them is that they had fixed a phone for me. I say use them at your own risk. The corporate customer service person in America did her job. She listened, apologized, and offered a solution. I was not pleased with the people in the store on Chicago. They lied to me and told me they had fixed the problems they caused and they didn't. That is unacceptable.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    Device Fix - Battery Replacement

    Device Fix

    3.9(16 reviews)
    1.6 miPilsen
    Walk-ins welcome
    Parts & labor commitment

    Jordan walked me through me the process of getting my iPhone 14 Pro Max repaired and made it so…read morestress-free. My friend recommended Device fix because he had gotten stuff repaired there. I agree with most reviewers that they are very personable and wanting to help. They did an amazing job and pretty much brought my phone back to life. I am so happy and I will be making this my go to location when I need a repair. Also, I must say the location is really awesome while I waited for my Repair my son and I enjoyed playing the arcade video game.

    Wanted to support a local place, but my experience has been pretty mixed. They did a good job…read morereplacing batteries on a couple old tablets, although it took a while and they were not good at keeping me informed about progress. But most recently I brought them a Pixel 8 with a cracked screen. They replaced it, but it wasn't properly sealed, so when I dropped my previously waterproof phone in the sink for a second, it flooded and was ruined. They refused to give me my money back, did not apologize, told me that "everybody knew" replacement screens weren't waterproof, and then were jerky on the phone. Had I known the replacement screen wasn't waterproof, I would have done what I suddenly had to do anyhow: buy a new phone. They did offer to see if they could get the data back, but once again didn't contact me with any updates. I eventually went in to get the phone back, but again there was no data, no apology, and certainly no refund. Next time I'll see if I can find a place that will at least answer their email and keep me updated on repairs.

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    Device Fix - Store front.

    Store front.

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    PlayStation 4 Repairs Available.

    Device Fix - Gaming controller repair.

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    Gaming controller repair.

    Kappa Communications Corporation - mobilephones - Updated May 2026

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