Always a pleasure to deal with Roma Optical at Whitmore. Very professional, knowledgeable and…read morefriendly staff. Margaret is great with a wealth of patience. A welcoming and refreshing experience especially in today's world of customer service. Lorrie

From the owner: Licensed Opticians dedicated to meet all of your optical needs…read moreEye exams provided by independent Optometrists Large inventory of designer eyewear Lab on premises Acceptance of health insurance claims/benefits Access to the latest advancements in lens technology and design Contact Lens Fitting and Training Custom Fitting Designer Sunglasses (Prescription and Non Prescription).

I have now been back here on multiple occasions. Purchased two pairs of glasses for my mom in the…read moresummer and my husband and I just ordered new glasses in December. They were ready in a week and we are so happy! I have to say the best part is that the staff here is so honest, they don't try to sell you the most expensive pair of glasses - they will tell you nope those aren't right for your face shape. It's so refreshing. We both found pairs we loved! Even though I live on the other side of the border now, I still come back here for glasses. That's saying a lot :)

Me and my family have been going to this place since the past 2 or so years. We all love the…read moreamazing customer service! The staff is very friendly and really take care of your needs be it new contacts or glasses. Highly recommend this place.

What a great experience for the Oakley enthusiast. I have been wearing Oakley sunglasses for three…read moredecades. When I discovered this store, I was expecting greatness, and the staff here didn't disappoint. I have made a couple of purchase in the past six months. Both experiences were outstanding. The Oakley team is friendly, enthusiastic and have great product knowledge. I must have asked over 20 questions. All were answered with a smile, and an anecdote. Truly a great experience. If you're looking for a great pair of sunglasses, I definitely recommend this store.

Parks Optical made my search for a new pair of Gentle Monster (Korean eyewear brand) super easy…read moresince it's the only store in Ontario that carries it! They have two full walls of the latest styles and you are able to pick them off the wall to try them on. I liked this a lot because I didn't have to rely on the employee to pick each and every pair of sunglasses I was interested in trying on. I narrowed down to my favourite one by the end of the hour. The employees were nice and left me to my own devices, which I liked. They were able to answer any questions I had but overall I didn't feel crowded or pressured at all. They carry other designer brands including Gucci, Saint Laurent, Ray-Ban, and more. They also carry another Korean brand called Public Beacon but only for optical glasses, not sunglasses. The employees know English, Korean and Chinese (I believe Cantonese?). So great if your English is not as strong and would like help in your native language!

From the owner: Get your best deals on luxury eyewear brand like Thom Browne, DITA, For Art's Sake, Lindberg, Gucci…read moreand Korean house eyewear brands like Gentle Monster!

I'm so incredibly pleased with the exceptional service I received when I visited this place in hope…read moreto have my sunglasses adjusted. I had purchased a couple (pricey) sunglasses online; when I received them, the arms were too wide. I googled eyeglass repair shops and this place was among the first couple establishments suggested. Desperate for any form of help and/or advice, I stopped by the place. The owner (sorry, I forgot his name) was so incredibly helpful. As challenging as it was to make adjustments due to the style of the glasses, he was able to figure out a solution. I was so ecstatic!!! Not only did he amend the alignment of the temple arms so I could now wear my glasses, he did so expecting NO COMPENSATION! I was so eternally grateful, I persisted to INSIST he accept my offer of payment. Afterward, he gave me a lovely token (glasses care products). I'm am in AWE of his kindness and professionalism! I cannot recommend Amazing Optical more!!! You will not be disappointed!

Update! I had an emergency happen when I somehow scratched…read moreone of my eye glass lenses 2 days before a 2 week trip to asia. I dropped it off and was told that they would try their best to get it done by the next day. When I called the next day, to my horror and not their fault they said that the work was not done because their courier did not pick up my glasses due to the big snow storm we had the previous day. Clarence the owner assured me that he would drive up to Richmond Hill ( where the lab was) and get it done and drop it off to my house that night. And he did at 10pm, 6 hours before my flight! The fact that he went above and beyond my expectations totally blew me away! I offered to pay extra for his gas etc and he vehemently declined.... This is 5 star service in my books!!

Finally got my eyes checked last week with Dr. Allyson Tang! The experience at this clinic is…read moreincredible - Dr. Tang is professional, very thorough with the eye examination, great at explaining, truly cares about her patients and wants the best for them. She is very patient and has a cheerful personality which puts a BIG smile on my face during my visit :) I felt very at ease in her hands. Staff was very friendly, helpful, and knowledgeable - overall, a very pleasant experience, thank you :) During the comprehensive eye examination, I got my pupils dilated. Be sure to bring a pair of sunglasses with you if you're driving - you will be sensitive to lights! Or you can purchase a fashionable pair in their dispensary. The clinic carries a great selection of brand name eyewear and sunglasses! We also did something called Optomap wide-field retinal scan, which carefully and thoroughly checks the inside of the eye for any hidden eye diseases, monitors suspicious areas and changes from year to year, and confirms that everything is healthy! During the visit, I also learned that Dr. Tang specializes in contact lens wear, LASIK consultation, and Ortho-K (AOK) overnight corrective contact lens for myopia control in children. You can also make an appointment online anytime using their real-time schedule - very convenient and easy to use. Thank you Dr. Tang for making sure my eyes are healthy and for giving me advise on how to maintain/improve my current eye health and vision with your expertise. Highly recommend Dr. Allyson Tang as your family optometrist!

Full disclosure, I was not a paying customer during my visit to Dr. Allyson Tangs location,…read morehowever, I did go in with some questions regarding a recently purchased pair of glasses from another store and my experience was so exceptional I can safely say that when it comes time to change over to my next pair of glasses I'm coming back here. I went to a trendy DT Toronto spot for my glasses and while the styles were great and the service was thorough, there was a disconnect with me having to go somewhere else to get my eyes tested before choosing my frames and lenses - a Wal-mart no less. I walked in and wanted to ask about the headaches I'd been having since getting my new glasses and Dr. Allyson took my glasses and ran them under a special machine to examine exactly what my prescription was and what they were comprised of. Thankfully everything checked out and Dr. A explained that because this was a slightly stronger prescription than I was used to that headaches were normal and to be expected. While I was happy with the individual service I received from both the Wal-mart optometrist and the store I purchased my glasses at, I think in future I would prefer to visit Dr. Allyson so I know that every part of my experience is in-house at one location. Check her out!

The staff are excellent the variety of sunglasses are great even though I had a particular brand…read morein mind. Price was good I will be back when I'm looking for another pair.

Amazing selection of sunglasses and the staff were very helpful. I have not seen so many pairs in…read moreone place!

I was here yesterday to book an appointment for eye exam. They do eye exam on-site which is very…read moregood. And we got an appointment immediately and we are here for the exam we had a small waiting time which is tolerable and they did explain how two insurances company work together and how me and my husband could submit the claim. And also they do offer free eye exam if we take the glasses from them and adjust the fee with the glasses. Which is good, and it would give you more room of expenditure for your glasses.. they have pretty good collections , as I would always say they have quality than quantity.

I dealt with Ekta and had a great experience. She was knowledgeable and friendly and very patient…read morewith my family. Along with a few pairs of glasses and prescription sunshades for my family members, I also ordered lenses to replace in my current frames. Their pricing is competitive and selection is great- they definitely have earned our business long term!

I don't understand why this place is so snobby. Their doors are always closed and the signs says…read more"By appointment only" I went there today and a girl came and greeted me and asked what I needed, she seems to have a bad attitude just from her greeting. I asked for pricing for some contact lenses and found out that they were quite abit more expensive from other optical places. I went somewhere else and purchased.

After dealing with Three Owls Optics and some other optical shops in the area, I have to upgrade my…read morerating and experience with them to a 4 Star. I think their customer service is top notch and all the staff so willing to help with all kind of issues. Doesn't matter how busy the store is, you always greeted right away and never being ignored. Highly recommended for any eye glasses need!

I visited this store today with my wife and we had an outstanding experience. If you are looking…read morefor designer clothing at great prices, this place is absolutely worth the visit. The selection is impressive, the atmosphere is welcoming, and the overall shopping experience was excellent. What truly made our visit special was the exceptional service we received from Antonia and Yana. Both of them went above and beyond to assist us. They were incredibly attentive, knowledgeable, and genuinely invested in helping us find the right clothing. Their recommendations were thoughtful, their patience was remarkable, and they made the entire experience enjoyable from start to finish. It is rare these days to encounter customer service of this caliber. Antonia and Yana demonstrated professionalism, enthusiasm, and a sincere desire to help customers. They did not simply assist us--they elevated the entire shopping experience. Management should be very proud to have associates like them representing the store. I sincerely hope their efforts are recognized and rewarded, because the level of service they provided was truly above and beyond. We left the store very happy with our purchases and grateful for the outstanding assistance we received. We will absolutely be coming back. Highly recommended.

Always a fun time shopping here but not so fun with leaving the parking lot at closing time but…read moreotherwise all good. We also really enjoyed the mini train that takes a tour of the shopping aisles. $10/pp