the worst customer service ever. I bought a car that had previously been financed through this…read morepredatory lender. It was repossessed 10 YEARS AGO AND SOLD AT AUCTION. They gave me the runaround for hours when I only needed a simple letter of no interest. First fax, then email and one lie after another. I paid cash for this car and have never (will never!) do business with them. the final result was a conversation with executive offices. What a joke. This lady didn't know proper terms and it took me hours to get to her. She was rude and condescending

If I could give negative stars I would! Absolutely the worst…read morebusiness practices I have ever experienced. I am actually surprised they are able to do business as a bank. I feel sorry for their employees that have to answer the phones. I'm just trying to do a lease buy out...i.e. Give them money and it has taken me over 5 hours over the course of two days with multiple phone calls to many different numbers and still have no satisfactory solution!! They can not accept wire transfers over 12k...are they working out of their garages?

Always seem to get good, reliable service at Goodson…read more Usually request Khang Nguyen as my service advisor and have always been happy with him. In addition to the B12 service, I noticed on the wall they advertised "minor" wheel repair for $150. Having just scraped a curb, I had some pretty deep, visible scratches that I assumed would mean body work or even a new wheel. I wasn't expecting perfection for $150, but that's what I ended up getting. I can no longer see or feel where the scratches were! I wish I would have taken a "before" photo along with the attached "after". As I was leaving, Khang saw some paint on my rear view mirror from where I hit my garage door gasket. He got some solvent and a cloth and removed that for me too.

Second review, just as great (if not better) than the first. Every car dealer (and sales person for…read morethat matter) could benefit from taking a page or two from the Goodson playbook. This was my second time working with Adam Williams and he was just as professional and courteous this time around. I found a used Jetta in their inventory, and within 30 minutes of emailing him about it (including my goal out-the-door price), not only had Adam verified that my 4 preferred features were available on the car but he also had an out the door number to me. ALL BY EMAIL/TEXT which saved me time before coming in to sign paperwork. It is clear that Adam and the Goodson team value their customers time, and see them as more than just another dollar to be made. I cannot give them enough accolades! Thank you thank you a million times THANK YOU!!!

I have been a customer of this location since you closed the Northwest highway location. The only…read morereason I keep coming back is because of Debra. Over the years there have been many other people on the days when she doesn't work and they're never as polite and pleasant and easy to deal with as she is. I don't know what I would do if she were not in this location. I know several other customers who utilize this location and we all love Debra!

This location was the closest to my home and I called before I went there to make sure I had all…read morethe proper documents. I spoke to Deborah who was a delight to talk to , she informed me I needed to go to a different location .she was friendly and beyond helpful she even called the location I needed to go to and let them know I would be coming in that day . great customer service over the phone.

I always cherish my time at Inwood Bank!…read more The ambiance and music are exceptional. The songs take me back to another time and place; it's pop music that can't help but make you smile. The chairs in the main area are a little plain for my taste, but true workhorses of comfort. The windows make the entire interior dim and sensual, the perfect mood lighting for all of my monetary needs. As for the service... what can I say? I know my trust fund is in good hands with the team at Inwood National Bank. The ladies do such an amazing job, I almost never have to chew anyone out or ask for a manager. Great job team!

i called to get help on the 24hrs hourline and got nowhere i kept getting put in a loop, never got…read moreanyone

Looking for a Used Car can be a daunting task. I had been doing my homework and looking hard. When…read moreI walked into BBC I knew I was in the right place. Craig came out to greet us and he was so accommodating. Then Steve came out, what a great demeanor, and is very seasoned in the business. He was such a pleasure to work with! Their selection of cars are the cream of the crop and at a fair market price, like I said I did my homework. I bought a beautiful SUV there. Craig and Steve walked me through the financing in a breeze. Thank You Guys! This is a high caliber dealership with genuine people. Highly Recommend

We purchased a 2015 suburban from BBC Motorsports back in March. We had a fantastic purchasing…read moreexperience but I decided to wait and post my review after we'd driven the car a few months. Most of the reviews on yelp are written shortly after the purchase, but I think it's more helpful to hear from people a few months down the line. Do the quality of the cars live up to the purchase experience, or is this a Wormwood Motors scenario? Well, it's been 5 months and about 6000 miles. The car is PERFECT. Drives great, no problems. Just took it in for an oil change and to have everything checked out before a little roadtrip and all is well. Without hesitation, from start to finish this was a 5 star experience. Buying a used car from a dealership was a new experience for us and we were really nervous. There are so many dealerships with terrible, just TERRIBLE, reviews. We know nothing about cars. How do ignorant people like us defend ourselves against slimy car salesmen? Our only hope is reviews. We followed the 5 star reviews to BBC Motorsports. They happened to have had the car we wanted at the time we needed it at a price we could afford. Jason was honest, upfront, patient with us, and kind. This was not just our best car buying experience, this was one of the best sales experiences of anything we've ever purchased! We're not fancy people and we hold onto cars longer than most. I'm relatively confident I'll be driving this suburban until my kids leave the house. But when our 2008 Honda Civic finally bites the dust, you'd can be certain our replacement vehicle will be from BBC Motorsports.

Chrysler Capitol has been good to me! They have worked in…read morehelping me remain in my Van for several years. Don't understand the negative reviews at all!

Gawd, what an unbelievable incompetent and frustrating company!…read more I am trying to obtain a lease payoff quote on my Jeep, but their online and phone customer service are absolute garbage. Do NOT bother buying or leasing through Chrysler Capital. Hard to believe a company this bad still exists in this day and age.

The best one I have seen so far…read more So spacious and lots of seating area. Not to mention a big view! You can sit there and people watch The service is great. It's always welcoming and friendly. I always ordered the caramel latte! It's so good. I saw that they have seasonal drinks. I shall try it next time. Love that they have games at almost every table.

Pretty solid capital one cafe - I usually go to the one in stonebriar mall but coming here was a…read morenice change of pace. Same levels of cleanliness, professionalism and identical food and drinks. As usual I'm biased I will always enjoy at least one of the seasonal drinks. I got the matcha here too.

This might be the most incompetent company (Kia finance company) I have ever dealt with with in my…read moreentire 70 years of doing business with auto dealerships. Every single person in this office has mishandled a very simple 2 yr 1 pay lease and have miscalculated the cost of the lease five different times resulting in me having to go and get it notarized and resigned 5 different times over a 9 week period and still don't have it right and I don't have the ev9 I purchased 9 weeks ago! Every time it was signed, they miscalculated the correct number. Nobody in this office will take responsibility and I don't believe there is anyone in Kia finance in this office that has the knowledge or brains to fill out papers for these types of leases. How do they ever expect the dealerships to sell cars if they can't write a lease correctly. Also, the fact that they have many negative reviews on this site and have not responded to one review anyway tells you that nobody should be dealing with Kia or Kia finance as they are not supported by their finance company.. Huge warning to all of you out there considering financing a Kia go pick another make of car that has a finance company that supports them and has more intelligent people so that you don't have to go through the same aggravation loss of time and dealing with incompetent people ! It would be nice to get a reply to this from any Kia representative. This happens to be the Dallas office handling this.

These people sent me a letter saying they hadn't received my payment. So I called my bank and…read morecancelled the check. I used KIA Pay over the phone. My bank did not cancel the check resulting in two payments. They claim they sent the check back but the bank did not tell me this. Of course they sent a check to me through the mail even though they claim not to have received the money. Tangled mess. Never experienced such in all my years.

Hillcrest Bank has been my bank for my business as well as personal for years now. They really go…read morethe extra mile for their customers and make the comparison between the big banks a night and day comparison. During COVID they took especially great care to make sure I was in good shape both personally and with the health of my business. I highly recommend them to any new comer who is fed up with the big banks. You will be glad you made the change. Ask for Tina, Ramon or Wade. They will all take VIP care of you!

If you want a nice home like bank that will help you with anything like your parents would. Boom,…read moreyou found it. Best bank I've ever banked with. Shout out to Tina!

Great guys ,easy to do business with. I have purchase two vehicles here and would recommend them to…read moreanyone. You cant go wrong here.

This place was awesome, polite and professionals, I have purchase 2 vehicles my sister 1 and bro in…read morelaw 1, and YES I will highly recommend this dealer!