Got a 2013 Dodge Challenger from them about a year and half ago; i am now on my 3rd engine! No…read morefucking joke...still have the paperwork and contract to prove it!Partly my fault but the warranty was bs also.Never again will I even drive past that mf ,let alone suggest it to someone that needs a car. Customer service was fine but they sold me a lemon muscle car and I stand on that!

kat d is an absolutely terrible salesperson. I spent a week requesting a simple video and she would…read morealways leave me with "as soon as we get off the phone I will take that video for you" she obviously did not care or need the sale. I told her I would like to buy that car multiple times flat out and that seemed to not matter to her. I told her how much I would like to put down as well as asking her to send me the credit link with no response , and finally ended it with my assumption that this car did not need to be sold. If I were the store owner I would be furious to have an employee that quite literally refused a sale. There is no other way to put it. I wanted to purchase this car, could have bought paid in full, but the sales person absolutely ruined my experience. I tried to reach other people that worked there multiple times but only she would answer and even had to ask if she was too busy to give my information to another salesperson. 0/5 stars

Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

I just bought a car from SelectCityCars.com and I experienced the BEST car buying customer service…read moreever. Jay (salesman) was amazing in helping me purchase a Honda for my daughter. The quality of the car is superb! Only one owner and a clean Carfax. Other dealerships will try to get every penny they can from you by charging dealer fees, etc. At SelectCityCars.com you only pay the car price plus tax, title and license. Going forward, this is where I will purchase all my vehicles.

This plAce was bad at communicating and they don't have hours listed right I wouldn't recommendread more

Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

I purchased a vehicle from Park Place Dallas in May 2026 and days later requested to cancel an…read moreaftermarket add-on product. For nearly four months (June, July, August, and now late September), I have been aggressively trying to get this resolved, but their post-sale customer service is entirely non-existent. My salesman wouldn't return phonecalls or emails. After weeks of frustration I got a manager who seemed to prioritize my issue and 2 months later my lender has yet to receive the signed paperwork. They are incredibly attentive when they want your money to buy the car, but the moment the deal is finalized, they completely ghost you. Avoid this dealership if you value customer service and accountability after the sale.

They were very willing to work within my budget, super responsive with messages, and flexible with…read moremy time. The car matched the photos from the listing accurately - as for the mechanics and whether or not it's a 'lemon', time will tell and I will update accordingly (the whole 'as is' thing always makes me nervous, but I couldn't afford any additional protection and have always been hesitant about what that truly covers with smaller dealerships). The checkout process took under an hour and was very straightforward. The guy I worked with was also very friendly and didn't put on the icky "salesman" energy or try to sell me things I didn't need. My original car was stolen and I needed to get into something fast, and they made it happen ASAP!

They sell lemons that can't even pass emission inspections. Bought a car 2 years ago and have been…read moretrying to get it fixed to pass inspection. Never told us the pistons were bad and the car was leaking oil. We have to buy another one now bc it won't pass inspection after trying to get things fixed on it for a year. DO NOT BUY HERE.

Great place for a car! Highly recommend, cars are nice &…read moreclean, reliable & great prices! Lots of cars to choose from for sure. Karla helped us out & made the whole process easy!

Don't buy for them if you can help it. They don't deserve business after the way they treated me…read moreright before tax time. After getting this car from another accident I had a cash car then and enter a payment. I had a 2013 cadi SRX since 2/22. I fell behind 5/24. I paid $14000 already. I was behind on my payment and only owed $6900 and my car was totaled for the amount of repairs and they could have kept my car salvaged for $4600 and allows me the full 21 days to get my car back for remaining of $2300 I got the wreck on 12/7 they repo 12/15 and allows them to take the car when she agreed to salvage for $4600 and they lied took my $15000 already paid. They crooks don't bother with promise you they very money hungry and ruthless.Laura, and Carla is a liar. They are all liars and a lawsuit will be getting served soon. I have rights as a consumer and they literally took my car from me not allowing me time to get the car and they need to be out of business for this. You see reply seeing I have no account with them, yes because y'all been paid off from the total loss of car and bet not add no repo on my record. She lied and they need to held accountable for that as a business when you dealing with a situation like this and they know it's wrong and they will be in small claim court I'm not going to to stop until I win. I'm bet you do just like I will appreciate getting my money back. You all can clearly see the receipt they got paid she lied said she would salvage allow me too pay the rest. Remember I had 21 days anyway. They are some haters frfr. Why are you responding as if did me a justice. They stole my car pretty much and they know they were ruthless for this. I will not stop until the courts hear my story . Then had the nerves to call about getting another car from Them today. Smh the audacity of these ppl to think I would purchase a car that was already paid off yeah keeping ppl in debt but GOD got us. They still don't want to make it right I paid $15000 my car was paid off they didn't have to do the game like this and they will have to answer in the court

Update: 2 weeks after purchasing the car from Auto…read moreStarlight I could not be happier with my decision on signing a deal with Kamiar on a Toyota vehicle! The experience was smooth and he is very knowledgeable about every car he purchases and sells. He insured me that all my request would be completed which included ordering a 2nd pair of keys and detailing the vehicle. Kamiar also insisted on helping me search for competitive prices on maintenance and tuneups to make sure my car lasted a lifetime. (This assistance is rare/impossible to find in the car industry) If you're in the market for a vehicle I would highly recommend utilizing his service to meet your needs. 5 stars

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

I purchased a 2011 Ford F-150 from Paisano. There is an 18 month 18,000 mile warranty on each…read morevehicle, or so I was told. I had an electrical problem. Dropped the truck off to Paisano and they sent it to another shop. But they fixed my truck!! The amount was almost $1,100, but I paid $0 out of pocket. I would definitely recommend for your next vehicle purchase!!

BUYERS BEWARE!!!! I had a truck from here in less than 2…read moreweeks it had motor problems i had told them that i work out of town so time is is a issue for me i went and called them about it they helped a little bit by putting me in another truck of the same value but wanted me to put more down as i was frustrated at this point i budge and took the deal they didn't even do it as trade in so i got a repo in my credit as soon i got the other truck it had balanced and alignment issues i told them about and they that i should take care of it since its maintenance issues i told no because I barely got it from them twice they tried to fix but it didn't work so i had to come out of my pocket to fix it 2 months later and the transmission gave out ive been trying to get in contact with the GM but they're saying he always on "BUSINESS TRIPS" so when i try to check up on the truck customer service says because of i was saying i want give back there not going to work on it but want to call me every other day to charge me on the truck but they are always quiet when you want to the status of your car/truck everytime I go up there to try to talk they jus give some halfass excuses on why the GM aint their to help or why they cant help so im writing this long review to make sure these guys own up to there fault and try to fix it i already wrote the BBB and already got report back they investigat them but these want never wanna give a update im so down at this point