First, I only had one bad interaction with a customer service representative when I called in…read moreregarding my collection account yesterday. (Only reason for 4 stars) She was very rude over the phone and made me feel ashamed for being in "repossession" status. I almost gave up but after speaking to Anthony and finally, Genesis, I felt so much better! Overall Santander has been great to deal with. I bought my car August 2018 with bad credit. Santander took the loan and although my interest rate is very high as is my payment, I am grateful for a chance to rebuild my credit. I got behind on my payments and Santander gave me an extension as well as let me keep my car while I got back on my feet. I am thankful. I recently paid all my past due payments and Santander cancelled my repossession. Thank you. Work with them and they will work with you!

This has to be one of the worst banks I've ever had to deal with because I purchased a Tesla with…read more.9% financing. They don't have an app online for you to use with auto loans and they do not allow you to set up auto pay with a higher dollar amount than the standard payment. Why would Tesla use a subprime lender for people with excellent credit that get the .9% financing? Stay far away from this bank as you won't get to an American representative and only people of India, who do not understand your questions most of the time. This bank is also known for canceling auto payments and hitting your credit and trying to repossess your car

Chrysler Capitol has been good to me! They have worked in…read morehelping me remain in my Van for several years. Don't understand the negative reviews at all!

Shame on Jeep Dodge Ram for partnering with such a incompendent company. I have reached out to the…read moreVP and Senior Director of customer service and I can't even get a response from them. Comical. I bought my lease 2 months ago and they're THAT incompetent that they can't send me the proper paperwork in order for me to transfer the car into my name. 3-5 business days to send it via email. 3-5 days to send an email???? If you need an original copy thats 7-10 business days via usps. Snail mail in 2026???? Oh and then they'll send it but it won't be correct and you'll have to wait another month for them to resend it!! overnight mail? Priority mail? Chrysler Captial has never heard of that! I've been without a drivable car for 2 months. Absolutely ridiculous. if I could throw tomatoes at this company I would because booooo they f**kin suck.

We purchased a 2015 suburban from BBC Motorsports back in March. We had a fantastic purchasing…read moreexperience but I decided to wait and post my review after we'd driven the car a few months. Most of the reviews on yelp are written shortly after the purchase, but I think it's more helpful to hear from people a few months down the line. Do the quality of the cars live up to the purchase experience, or is this a Wormwood Motors scenario? Well, it's been 5 months and about 6000 miles. The car is PERFECT. Drives great, no problems. Just took it in for an oil change and to have everything checked out before a little roadtrip and all is well. Without hesitation, from start to finish this was a 5 star experience. Buying a used car from a dealership was a new experience for us and we were really nervous. There are so many dealerships with terrible, just TERRIBLE, reviews. We know nothing about cars. How do ignorant people like us defend ourselves against slimy car salesmen? Our only hope is reviews. We followed the 5 star reviews to BBC Motorsports. They happened to have had the car we wanted at the time we needed it at a price we could afford. Jason was honest, upfront, patient with us, and kind. This was not just our best car buying experience, this was one of the best sales experiences of anything we've ever purchased! We're not fancy people and we hold onto cars longer than most. I'm relatively confident I'll be driving this suburban until my kids leave the house. But when our 2008 Honda Civic finally bites the dust, you'd can be certain our replacement vehicle will be from BBC Motorsports.

Looking for a Used Car can be a daunting task. I had been doing my homework and looking hard. When…read moreI walked into BBC I knew I was in the right place. Craig came out to greet us and he was so accommodating. Then Steve came out, what a great demeanor, and is very seasoned in the business. He was such a pleasure to work with! Their selection of cars are the cream of the crop and at a fair market price, like I said I did my homework. I bought a beautiful SUV there. Craig and Steve walked me through the financing in a breeze. Thank You Guys! This is a high caliber dealership with genuine people. Highly Recommend

I financed a car with NMAC - Nissan Finance. I traded in the vehicle and the dealership had a…read morelarger "pay off" balance than I was given from NMAC. I don't know why. Anyway, the dealer paid my financed car off with them and they owe me $1,130.00 as a refund. I have contacted them over 5 times - by telephone and by chat. Each time I get a different answer and no one can seem to be honest with me. I have asked for supervisor or manager and no one can get me in touch with one. Do not EVER FINANCE WITH THEM!!!!

I've use NMAC over 10yrs the past yr I've noticed it's not the same I can't get anybody to answer…read morethe phone ugh .... Call 3 times today first time 23 minutes I finally hung up few hours later I tried again 18 minutes still nothing ugh .. hour later try again 12 minutes nope unbelievable. I got two cars with NMAC and I can't talk to anyone crazy. It will be the last two cars I finance with NMAC .

Don't do it very unprofessional and give you the run around when you want to speak to corporate…read morethey provided a number that leads straight to voicemail I've been a customer since 2020 i highly recommend to avoid this place and a 0 star from me

From the owner: OneMain Financial has been a trusted personal loan lender for more than 100 years and is proud to…read morehave served millions of customers nationwide. Get a personal loan to help with debt consolidation, home improvement, major purchases and more. Our local team is ready to work with you one-on-one to find a solution that works for you.

Best car experience ever! This company was a lifesaver for me. I purchased my car in 2020 and made…read moremy final payment in 2025, receiving my title without a single issue. Thank you, team at OTRL! Customer for life, Marla Allen

Due to having recently changed jobs, I found it nearly impossible to get a loan to switch my car to…read morean EV. I had all but given up hope when I applied with On The Road. I was so pleasantly surprised when I found that they were able to get me financed. It was an amazing experience and Adela was there for me every step of the way. I am now the proud owner of a Tesla and I wouldn't have been able to do it without them.

Great reliable SUV great on gas, awesome looking as well. The sales staff can certainly be pushy. I…read moredidn't wait long I was off with my brand new SUV in 2 hours.

This might be the most incompetent company (Kia finance company) I have ever dealt with with in my…read moreentire 70 years of doing business with auto dealerships. Every single person in this office has mishandled a very simple 2 yr 1 pay lease and have miscalculated the cost of the lease five different times resulting in me having to go and get it notarized and resigned 5 different times over a 9 week period and still don't have it right and I don't have the ev9 I purchased 9 weeks ago! Every time it was signed, they miscalculated the correct number. Nobody in this office will take responsibility and I don't believe there is anyone in Kia finance in this office that has the knowledge or brains to fill out papers for these types of leases. How do they ever expect the dealerships to sell cars if they can't write a lease correctly. Also, the fact that they have many negative reviews on this site and have not responded to one review anyway tells you that nobody should be dealing with Kia or Kia finance as they are not supported by their finance company.. Huge warning to all of you out there considering financing a Kia go pick another make of car that has a finance company that supports them and has more intelligent people so that you don't have to go through the same aggravation loss of time and dealing with incompetent people ! It would be nice to get a reply to this from any Kia representative. This happens to be the Dallas office handling this.

Where to start? The worst customer service i've ever dealt with. Worse than BMW and Mercedes if you…read morecan believe. No matter who you talk to is seems likes their first day and they don't care if it's their last. I leased a 2024 GV80 and was considering lease end purchase but changed my mind, it wasn't worth the trouble.

If you prefer a company that can't keep up with paperwork, double charge, have terrible customer…read moreservice skills and manner, then this is the company for you. If you need to be lied to about how many times you've called because of their screw ups, this is the place. If you prefer subpar lease options and being sent to collections for things you have paid for, this is it! I've been overcharged state tax for the duration of the lease. I was so thankful to pay off my car and be done with them. I got my title, registered my car, sent in all the needed documents and even called to make sure no other items were needed for my account to be closed. Over a year later I got ANOTHER bill for taxes, during a time frame they didn't have the lease with them. Best part? Their service is so sub par they proceed to tell me that I haven't called Genesis. I need to provide them information that they no longer have the car before they can dispense with the bill. Instead of just admitting dropping the ball, Judy R. (their supposed tax specialist) just states they did their job. I'd rather spend my last days on earth flying through ATL than ever dealing with this company ever again.

I've bought 2 trucks from here in the past 7 months. Like I told Edwin (the owner) when I find a…read morebusiness I like, I stick with them! Even if they don't have what you want on the lot, give them a couple days notice and they'll find it for you!

I bought my Honda here and they honestly have the best service for buying a car! They are very nice…read moreand freindly. I recommened anyone that needs a vehicle to check this place out!!