Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!

So I had my A/C fixed on my car about 10 years ago, Gallardo has the A/C ports under the car so you…read morenever notice them until an issue. My A/C quit working again so went to troubleshoot and RAC never put the dust caps on the A/C ports. This shop is totally incompetent.

I was looking for service help on a Porsche 968. Solomon's help and knowledge about this not so…read morecommon Porsche gave me confidence. When the work was finished it was done quickly and thoroughly. I would recommend these people to anyone who has a Porsche.

Outstanding service with these guys, they were honest about the truck and worked with me until I…read moredrove off. They have a good variety of vehicles and the process is smooth and easy to understand. Will definitely come back for another vehicle I bought a 2017 Ram 1500 that they had in stock. I couldn't find it anywhere else and they had exactly what I was looking for. Their prices are also pretty good 100% recommend. No unnecessary fees or sketchy business.

Just bought an Audi Q7 from Ken and Mike. A father and son car dealership. By far my favorite car…read morebuying experience. They were honest, direct, friendly,and knowledgeable. Without question I highly recommend this well run dealership. Tell them Todd says hello.

Trading a Ferrari for a Porsche sight unseen 2000 miles away is a little stressful. But ultimately,…read moreit turned out very well. Ali was a terrific salesman. Alex was an extremely helpful general manager and Jerry and Roger were a terrific financial service combination. It was a fun transaction and we shall speak again. Robert

everything about the Grubbs Volvo experience was pleasurable. salesperson Gabe, young in years,…read morebut customer experience was great. very knowledgeable, and the finance experience was equally pleasant. just one of the best overall car purchase experience. Keith

I'm sorry I couldn't give this dealership a zero rating. Please do not get a car from this shady…read moreman. He held my son's car for three weeks for a busted water pump. My son kept calling him to ask him, when was he getting his car. The owner kept putting the days off of when he would get his car back. The owner got an attitude with my son and when my son got one back, he told him that he couldn't get the car back until he had a zero balance. My son is not mad about him taking the car, he's mad about the way the owner handled the situation, so please do not give this man your money. This place is in Irving Texas.

This is a wonderful place to buy you a car, your partner a car, your mom and dad a car and when the…read morechildren are old enough to drive it's the place to come to when they start driving... I have bought numerous cars from this place any time there's a problem with your car they help you get it fixed when you can't make a payment they gotcha... I won't get a car anywhere else besides Nas Car because it's a good clean honest place to buy a vehicle

I took my car here many years ago and I was so happy with every step of the process as well as…read moretheir work. So I did not hesitate to take my car here again when I got hit by another car. I chose a dealership because I had two recalls on my car that I wanted done at the same time. They told me they would handle it and drive it to the dealership after the collision work was completed. Long story short, when I got my car back I was told they didn't do the recalls because they had to order parts for the recall. Well they had more than a week's notice to do that. I have an after market camera they disconnected and left it that way, along with my back camera was left hanging and disconnected as well. Had to order two lauded tape, and do that myself. My car had just been realigned and even after the wreck was still in alignment. It's horribly out of alignment now and when I called to ask them about it. My service manager said, "we didn't touch the front" Well it happened while you had my car! They replaced my truck cover on backwards. No attention to detail. I'll never bring my car back there. I have to now rent a car myself to get the warranty work done. And be inconvenienced when that was the whole reason I chose their dealership to begin with. And I made that clear when I made the appointment. And reiterated that fact to the service manager when I dropped it off, as well.

I took my SUV to Lute Rily Collision for repair due to a car accident. Teresa was extremely helpful…read moreand informative. She made sure I understood the process! The repair technician was Clear, and he did an absolutely great job. I picked up my SUV today and could not believe the repair! My SUV looked brand new! I was amazed at the professionalism of these two, Clear and Teresa! I strongly recommend Lute Riley Collision Center for your repair. You will not be disappointed!

Great costumer service , awesome inventory And honest…read moreservice Plus a lot financial options for everyone

We purchased a vehicle we were told cost $12,000. With taxes, added warranty costs, it ended up…read morebeing $22,500! Romeo, the representative, completely took advantage of us to charge a much higher rate than we were verbally quoted. This is lying, cheating and stealing from a customer, simply because said customer has a high credit rating. Be careful, and check everything if you purchase a vehicle at this place. Representstoves are totally unreliable, and cannot be trusted at their word!

I stopped in without an appointment. They courteously inspected and diagnosed my car. Fixed…read moreeverything in about 90 minutes. One of the best service station experiences I have had in my lifetime.

I have used this company multiple times on working on my vehicle, the last time I took my car…read morethere, I was so overcharged for an alternator over 300% just for the part only, I tried contacting Ray one of the owners to discuss it with him on three separate occasions both by calling and email, but he would not call me back nor respond to my emails, I requested a refund and never got an email or a phone call back from this company. If you decide to use this company, get it in writing on what they are charging you upfront otherwise they will rip you off. In my opinion, I will never use this company again.