Jeff is a very dishonest person. Stay away from that shady dealership. Bought a Mercedes from them…read moreand it was promised to be in excellent condition even though I had asked him multiple times if there were any issues with it. Turns out it will not pass Virginia state inspection due to broken mirror, exhaust O2 bypassed and deletion of catalytic, malfunction lights on dash, baseball size dent on roof and faded roof, rear door wont shit and leaks water in, AC inoperable- compressor needs changed is what he told me AFTER car had arrived, transmission needs rebuild as it has hard shifting going up or down. That is after he listed the car as "scratch free" and whats even crazier is that this guy knew all the issues it had and he kept saying "oh ya that happened a couple months ago" stay away from these typed of Shady dealers who don't even try to help after they sell you junk with mint condition price tag.

I spent thousands of dollars at this shop. Money horribly wasted. Here's the breakdown:…read more 1. All of the electrical work I had done was shoddy. A full wiring harness for my front fender lights were hacked so badly that I almost had to pay $400 for a new harness. Luckily I had someone who was able to piece together and fix the mess after the fact. Not to mention all of the electrical connections not being heat shrinked and just electrical taped together. 2. I had brand new Yukon gears installed. Rear pinion seal blew within 1000 miles of breaking the gears in. Front pinion seal started leaking. Had both diffs inspected by two other off-road shops and they both stated the gears were installed improperly. Backlash was all wrong. I go back to DIS-honest speed shop and they tell me all is fine. Fast forward. Year later, the rear pinion seal blows again. Had to have another shop fully reinstall the gears. Horribly experience. 3. Blaming the customers. Don't you dare try to blame the customer for any mishandlings your techs had done to my vehicle. I have several text messages from Jeff Glancy going back and forth about blaming me for damage because I wasn't doing my part and inspecting my vehicle before going offroad. The damage was caused because YOUR TECHS messed up. Bottom line. Don't trust these buffoons with your vehicle. Stay away. Matter of fact... RUN.

Purchased my new car from Greg Sharpin and I would highly recommend this business! Greg was great…read moreto deal with and he even drove the car home to allow me to test drive it, since I live so close and had difficulty getting to their lot because of my work schedule. There was a very minor issue with the car and Greg said if I purchased it he would take care of the issue. So, just as he promised he called me to have the car fixed and took it in. A couple days later I got it back, all issues are resolved and now, three weeks later I am still having ZERO issues with the car! Greg was honest and has integrity, I would recommend this business to anyone looking for their next used vehicle, and I will be back for my next ride! (My experience at other used car lots doesn't even compare to the great service I received from Greg) Thanks Greg!!

This is my 2nd car I've gotten from Greg, I guarantee every time you see this man your leaving in a…read morebetter car than before. This man makes it happen for you! Don't listen to the bad reviews, they're about someone that doesn't even work there! Honest car salesman and that's hard to find!

Want to thank ed at Etna auto sales for helping me get my new vehicle he was very helpful and…read morepatient got me thru everything I need to get done I recommend if you are looking for a new ride go to Etna auto sales and talk to ed I will be going back there again thanks again

Was really quick about getting financed for our truck. Had a problem with the catalytic converter…read more35 days after purchasing. We weren't prepared for the expense on top of a loan of $550 a month. Our fault we didn't do our homework. Love and learn.

Purchase a car from here and it has been running well for years now. I'll be going back when I need…read morea new one!

We purchased a 2017 Encor & was very very pleased with the price. Until 4 days later noticed fluid…read moreleaking, new radiator needed, serpentine belt needed replaced along with many hoses and a couple other things. A $6,000 vehicle is now a $9, 227 vehicle

We stopped by Milano Auto Sales today to purchase a car. Feres was very polite and helpful. We test…read moredrove the car. We did the paper work and was out all within an hour of time. Thank you so much.

My husband and I went into KNR motors on South high Street because we drove by it so very often so…read morewe decided to drive by there one day and look at the cars he had sitting on the lot. We saw a 2012 Cadillac CTS burgundy very beautiful! We stopped in and spoke with the owner he was very pleasant and very knowledgeable. We took it for a test drive and noticed that the oil sensor was moving up and down very quickly so we let them know and they repaired it same day and we picked the Cadillac up the next day. If I asked it for a pretty reasonable monthly price. But after owning it for about 60 days we discovered that the tires were in pretty bad shape so we went to put four new tires on it and paid $1,000 because the back tires are sports tires and they're wide so they cost more. The day after we had tires put on it we noticed a grinding noise coming from the back rear driver side so we took it to a Cadillac dealership and they told us that the rotors needed to be replaced the passenger side front swing arm was broke. The transmission line and coolant lines were leaking. And the brakes were bad so we have $3,000 worth of repairs wrapped up that were paying for out of pocket. Please be very cautious when purchasing a vehicle off a used car lot. Thanks

After visiting numerous used car lots, I went to KNE Motors looking for a reliable used car. I…read morespoke with the owner, who was very pleasant and at the time seemed honest and forthcoming in doing business. I did find the car I was looking for...a relatively new (2012 Fiat 500) that had great mpg. I took it for a test drive and it seemed fine. The owner told me he personally knew the previous owner and the car was in "top-notch" shape....so I purchased the vehicle at a fair blue book price. He even arranged for financing at a reasonably apr. He told me that he would replace the armrest on the drivers seat and the tray that was in the hatch in the back. 28 days later I got a flat tire. I had it towed to a repair shop where I was informed that I would need new brakes (front and back), a new right front strut, and 2 new tires. I went back to him with that information and told him that it was my opinion that he sold the vehicle to me without "checking out" the mechanics of the vehicle...and where were my armrest and tray that he promised. He told me that he found a repair shop that would fix my car at almost half of what it would cost me where I usually go to. So I took the vehicle to his recommended repair shop, got new brakes and 2 new tires but got charged over $100 of what he quoted me. I understand that I am responsible for repairs on the vehicle, however, if you quote a price, then that's what it should be. I still don't have the armrest or the tray and haven't received the refunded $100 that he promised. In summary, before buying a vehicle from KNE Motors, take it to your trusted auto repair shop and pay them to check the vehicle out because you will get absolutely no satisfaction after you drive the car off the lot. BUYER BEWARE!!!

Worst customer experience ever. Not only is the owner rude and degrading once the car is sold &…read moresigned for apparently all promises made are void. My sister goes & buys a car which not only body damage but the smart key isn't working. She has to manually unlock the car and the car does start but doesn't recognize the smart key. Smart keys are expensive especially for Acura so they promised to fix both. They took the car back and after week body is done but refuse to say when they will fix the key. When called in manager says he will ask owner (who he refused to mention he was related to) for loaner & call back which no call after 3 days. When we pick up car asked about key repair His only response is "when I have time I'm a busy man" this is from the OWNER. When asked for a loaner at least he refused. Wouldn't let us get a word in kicked us off the lot with no solution. Once you buy you are nothing to these people. Beware to thoroughly look at the car & make sure it works before signing because they will not tell you the issues. The manager even had the nerve to sound irritated when obvious body damage was pointed to him after car was sold. I wish there was an option for negative stars. They say they are accredited with the Better Business Bureau but they are not. This company held our registration title until we deleted our bad review. I am now reposting this. I am sure their actions violated Yelp rules & regulations.

Bought a 2006 Toyota Tundra from this car dealer and to say I am unsatisfied is an understatement…read more He was originally asking $10,000.00 for the truck. However, it was going to need tires immediately, they didn't have the face to the radio that was installed, and the drivers mirror was shattered. So, he took $700.00 off. Turns out, he should have taken $5,000.00 off. I have owned this truck for less than 60 days and this is my out of pocket costs to date. New tires and alignment - $1,275.00 All 4 TPMS - $250.00 Complete front brake system - $1,200.00 Radio - $375.00 Left side mirror - $150.00 A/C (because it quit working less than 30 days in) $640.00 ($320.00 my out of pocket.) Transmission - $1,504.19 - Transfer case motor was bad and needed replaced. Total (with out transmission repairs yet) out of pocket cost thus far - $5,074.19. Again, this is ALL within less than 60 days. And, we still don't know what the cost of the transmission is going to be. The only positive thing is after the tires, radio, mirror, brakes, and TPMS I did call Mose Auto Sales when the air conditioning went out and he did SPLIT the A/C repairs, after I had to wait a week to get in to his mechanic he recommended. However, this is a 4 wheel drive truck, so the transmission is more than likely going to far exceed all the other repair costs thus far. This place clearly does not have a mechanical go through their vehicles they are selling to ensure their are selling the quality of vehicle they are telling you, you're getting. I fully understand that buying a used vehicle there is always the possibility of some problems. However this many problems that are this severe all in less than 60 days is COMPLETELY UNACCEPTABLE. This truck has been in for repairs far more than I have had it on the road driving it. I would not recommend buying any vehicles from this dealer. Their vehicles are no where even close to being worth what they are charging. And yes, I have ALL the documentation to back up everything I have posted. So please, call me a liar. 09/06/2020 Update - I will keep updating this so others can see the issues and exactly the quality of cars this business is selling. Today, Serpentine belt sheared apart. Which when on snapped going down the road at 55MPH it snapped a coolant line, and the Power Steering Air Control Switch. Cause, the serpentine belt was improperly installed. (most likely when HIS mechanic repaired the A/C.) So, a new serpentine belt, and new coolant hose and clamp, and the Power Steering Air control switch $194.09 in repairs today. Brings a total out of pocket expenses to date to, = $5,268.28. Purchased truck less than 90 days ago at this point. 09/12/2020 Edit - This weekends issue is the rear differential has developed a leak. After some some basic cleanup around the differential there has been an epoxy found on the bottom of the differential. After removing the gear oil and the epoxy there were 3 small hole about the size of a pin hole, and a 4th hole about the size of a ball point head pen tip. So, now the truck is on it's way back to the transmission shop on Monday because there is only one way to repair this correctly and that is a whole new rear end. This is more than likely going to start pushing $3,000.00 for this repair Update to come.

I also had service done back in early 25 and it was hard to get your calls answered. I service…read moreissue that they were not able to figure out but I don't blame them because they were working directly with Audi corporate. MAG is now Audi Dublin a new ownership so I'm trying again. The sales department is great traded in my a4-allroad and got the Q8 what a great ride thanks Mike Matos (sales person) for the second Audi you sold me

Took my car in mid-August to get a routine service check in preparation for a trip. Didn't think…read moremuch of it while I was waiting, hoping to get oil changed, engine checked out, basic stuff. Turns out my engine has a small oil leak that was detected by a service member. Told that it would be handled as part of the service. Was also asked if I wanted to replace my brakes, but seeing as the price was in the thousands(!) of dollars, I declined. So I go to check out and see a bill for hundred of dollars (don't want to get into specific amounts here). Tough pill to swallow, but for fixing an oil leak, it's justifiable. Two days later, I get a warning light about my oil being below minimum level. This was strange since I had just had the oil change done and the oil leak fixed. I tolerated it for the trip but when I got back home, I wanted to get it looked at. I bring my car back to Audi Dublin as a follow-up and am told that the oil leak was not fixed in the previous service. It would cost an extra thousand dollars and more. Keep in mind: this now meant I paid multiple hundreds of dollars for a service check and an iffy oil change. Took my car to another service provider and got a routine oil change. As part of that oil change, I was given a report saying that my oil level pre-change was indeed below minimum levels. And for context, this other provider charged under $70 for an oil change. Audi Dublin charged in the hundreds for an oil change that wasn't even performed (or if it was, done incredibly poorly). Obviously, I made a formal complaint with Audi customer service for a reimbursement. Not only was I not contacted by the Audi Dublin service provider after leaving multiple voicemails, all I was told by the customer rep was "service was done, no reimbursement". Service was indeed NOT done, but here we are. I am now out hundreds with a car in a condition that would've been the same had I avoided Audi Dublin to begin with. Do not come here if you want efficiency, quality, or good service. If you have the world's largest disposable income, go for it. In capitalism, you exchange money for goods and service. In this case, I gave money and received no service, in fact the poorest service. I hope Audi Dublin makes it right by me by giving me my money back. But for now, they can enjoy this poor review and a complaint filed with the Attorney General of Ohio.