If I could leave zero stars, I would. Three years after hiring General Lumber, we're still dealing…read morewith the consequences of their poor workmanship and lack of accountability. We selected General Lumber after comparing several companies, trusting Robert--our main point of contact--who repeatedly assured us, "We're local and not going anywhere." That promise quickly unraveled. We hired them to order Marvin windows and manage installation for 17 windows across two units in our building. They were not the cheapest, but we chose them based on their claim of experience and quality. During installation, Robert and his contractor decided to alter the placement of the windows without understanding the original design intent or performing any verification. They admitted they "didn't understand" why our previous windows were placed where they were--but moved forward anyway. We trusted them as the supposed experts. That was a costly mistake. Shortly after installation, water began leaking into both units and the shared lobby during rainstorms. These areas had never experienced water intrusion in the five years prior to the install. We raised the issue immediately in September 2021. Robert visited once, performed a cursory visual inspection, and began a months-long pattern of excuse-making and blame-shifting. He variously blamed a "once-in-a-lifetime storm," the cornice, and our roof--none of which stood up to basic scrutiny or third-party inspections. Instead of acknowledging the problem or investigating further, Robert and General Lumber resorted to misinformation and deflection. At one point, they claimed water wasn't entering "through or around" their installation--ignoring the fact that they had changed the physical placement of the windows, which compromised drainage and blocked weep holes. Our own hose testing demonstrated conclusively that water was entering above the windows--exactly where they sealed over a critical drainage gap. General Lumber refused to take accountability, perform any real diagnostics, or even revisit the job site for follow-up testing. When we withheld the final payment due to unresolved issues, they threatened us with legal action and filed a lien against our property. We went to arbitration. My husband, with no legal training, meticulously presented our evidence. Robert and his legal team were unprepared. Their entire defense relied on vague references to extreme weather and unverified claims--while we provided photographic evidence, water test results, contractor correspondence, and expert confirmations. The arbitrator ruled in our favor. The outcome? We still have 12 faulty windows that will need to be completely redone at a cost of $12,000 or more--on top of the $28,000 we already paid General Lumber. Robert and his team never stood by their work, never offered a solution, and used legal threats to try and silence us. This has been a nightmare of wasted time, money, and stress. If you're considering General Lumber--especially if you're trusting Robert to stand by his word--proceed with caution. They talk a good game about being "local" and reputable. But when things go wrong, they disappear, deflect, and leave you to pick up the pieces.

No stars, web site says open till 2 on Saturday, not so much. How does a hardware store stay closed…read moreon a Saturday when people are off from work and need to do/fix things around house. Neighborhood store not to neighborly. Nice to be there for your community. Change the hours on the web site and yelp.

Cool people, with a wide variety of supplies. Rather come here for cement since the guys help loaf…read morethe truck :)

150$ for a delivery on Tuesday morning. told Amin no hurry, never showed. called and they left,…read morewent to store Wed and they closed. MFVKN Thu was thanksgiving- they took me for a turkey. don't go here. see casa, fbm,

I really appreciate having a hardware store I can walk to to get the small home improvement things…read moreI need without hopping in a car or supporting Amazon. Supporting local is important! I'm recommending them in the Weehawken Gazette, and am only here because I was trying to find the best website to link to.

I was in a pinch and needed an outside key holder with a combination lock. VOILA there were like 4…read morevarieties to choose from. Cost the same as buying from Online Store That Shall Not Be Named but I was supporting a local business and didn't have to wait for shipping. The owner was friendly and helpful too.

Only place to get Duraseal, which is a superb product. But more important, the salespeople here…read moreare super knowledgable and spend their time sharing key information and tips, and also recommending cost-effective tools and supplies for a homeowner. My guess is they spend a lot of time with contractors and high net worth folks, but they really took their time with me, and I am definitely neither! Thanks to them, my project come out really great.

Great service from Sherwin at Downtown Floors. He understood my project, explained options and…read morehelped me pick best solution (which was not the most expensive!!). They have they own warehouse and can tell you what is immediately available. (If you have been looking for flooring products, availability is a big problem these days.) Five star recommendation.

I visited three hardware stores looking for a piece for my faucet and the second one directed me…read morehere. They were very helpful and found what I needed immediately. Now, from a pricing standpoint, I don't think there are many bargains. When I got home I checked the price of the item I bought. It was $33 at the store and I found it advertised as low as $16 online. The same part on the manufacturer's site is $24. However, if you consider shipping costs and convenience and the fact that I didn't know what I needed, I can justify the higher cost. Plus there is a lot of overhead owning a store in Manhattan and I want to keep places like this in business. So you may pay more, but the service and convenience are worth it, in my opinion.

Prices not for the average consumer, staff not very helpful unless you're a contractor making…read morebigger purchases. No prices marked on any merchandise - when you get to the register, prices are sometimes 50%-200% more than what you'd pay at Home Depot. I think they jack up the prices because contractors mostly shop here. When I went in to purchase a 25 ft garden hose (the ones that you can get on Amazon for $17, or Home depot sells them for $20), they wanted $40! The person behind the register just shrugged when I said I can get it for half price online. A Dremel drill kit cost $80 - the same one could be had at Home Depot or Amazon for $56. I wouldn't shop here unless it's absolutely necessary.

If you are a girl and clueless like me when it comes to handiwork and supplies def come here!!! I…read morewas helped within seconds and obtained all of my supplies right away. I was able to fix my problem with my sink and bathtub following their instructions. Kuddos to me!!!!

Thank goodness these guys are here. The long and short of it is this, you get wonderful service…read morefrom local boys that have been in the neighborhood forever. They know any and all of the good professionals you may need, i.e. painter, plumber etc. They carry Benjamin Moore paint (in my opinion the best), and they always seem to pull whatever I need out of the air somehow. Support local business...they would not be here s many years if they didn't serve the community well. We will always support and recommend Pino's

Try to get information on order and no response on email nor is there a working phone #.read more

This is a scam. Not sure how they are allowed to stay online, but do NOT purchase from them. They…read moreoffer low (unrealistic) prices and never deliver goods.

Ever have a sense that a business is going to have exactly what you want just from walking in?…read moreThat's how I felt when I first entered Bisazza. The showroom itself was stunning and I was immediately impressed not only with the selection but also with the layout and presentation. I was helped by a very knowledgeable and friendly young woman with great hair. She helped me in picking some promising samples and the end results in our fireplace speak for themselves. The way our studio lighting plays on the tiles is perhaps our favorite part. We could not be more pleased with the quality of the service and tiles.

All batches of mosaic tile are different. You may end up with a different color or hue. The product…read moreis very thin and over-priced!