Denny Brandstein, a dermatologist in Brooklyn. I went to him because of a facial rash, and after receiving medication, my condition worsened.
Dr. Brandstein assured me that I could call anytime if anything went wrong. I was hesitant at first and even told him I didn't want to bother him, but he insisted. So, when I called to explain my worsening condition, I was shocked by his response. Instead of the understanding I expected, he was very angry and unkind. This reaction was the complete opposite of the reassurance he had given me earlier.
This left me not only feeling physically worse but also emotionally drained. It showed me just how important it is for medical professionals to maintain respect and care in their interactions. When trust is broken, it's hard to move forward, and this experience was a stark reminder of how much words and attitudes matter." read more