I've been a patient at Metropolitan Dermatology for years and have consistently had an excellent…read moreexperience with Albina. She is outstanding professional, articulate, and extremely knowledgeable. I have never had a bad experience with her, and she always takes the time to listen and explain things clearly. Her care is the reason I continue to return. That said, the office staff experience can be hit or miss. While some staff members are pleasant and helpful, others would benefit from additional training in customer service. On more than one occasion, I've experienced rudeness and felt spoken over, which detracts from an otherwise high-quality medical practice. Albina's clinical care is exceptional, and with improvement in customer service consistency with the office staff, this practice could truly be excellent across the board.

If I could give 0 stars I would. I went for a consultation for a facial treatment. I was told by…read morea representative of Metropolitan Dermatology that the fee for the consultation was 75 dollars since it was not medical. Today, March 31 the facility at Victory Blvd in Staten Island NY. told me I had to see a doctor prior to getting a facial consultation which cost 175 dollars. I left cause apparently I was being told different info from the office staff. Since I left confused my husband called the office. He asked why I needed to see a doctor before I even decided to use their facial services. The lady said that's the procedure. I traveled from the South part of Staten Island in traffic to the North based on bad information given . Why would I need to see doctor if I haven't decided on doing a facial yet. It's almost like doing pre operation exams at a hospital before you deciding whether to do surgery and I believe there is something wrong with it. I view it as a scam and I sincerely believe it is that. ANYONE who decides to use this originization to do a facial and is forced to she doctor first before deciding on even doing a facial should get their head checked first

I had a tummy tuck about 3 months ago & I am amazed at the results. Dr. Decorato, took his time…read moreexplaining everything that I needed to know regarding the procedure & made me feel comfortable. I had called him to ask a question a week or so after my surgery & left a message with his service. Dr Decorato was vacationing out of the country & returned my call within minutes! Never, have I met such a caring DR! His staff is just as amazing. Very helpful & professional. I highly recommend Dr. Decorato

Everything from scheduling to the actual visit . The professionalism and knowledge of the staff and…read moreDr Decorato was amazing

Dr.Davis did my Mohs surgery on my nose . He explained everything to me and what options I had. He…read moredid an amazing job. I highly recommend this office. He is a great Doctor and has an amazing staff.

Dr. Davis is great! I took my Mom here for Mohs surgery on her nose. He was patient and made her…read morefeel comfortable with the procedure explaining how it was going to be. The staff of 3 women are all friendly and helpful. I highly recommend Dr. Davis as a Mohs surgeon. Thank you and your staff!

I had cheek fillers done by Dr. H for the first time, and beyond thrilled with the results that he…read morewas able to deliver. At first, I was a bit hesitant, but a close friend of mine sees him often and gave me the recommendation. I went ahead and went through with it, and glad I did. The whole process was quick and painless. He explained every step of the process, I feel my cheeks have a bit of a lift to them now, look much better than before. I feel and look completely refreshed. Looking forward to seeing him again!

I had implants done by Dr. Heller a few months back. I felt the service I received from him was…read moregreat from the moment we got started, all until recently with the recent checkups. Dr. Heller was always up front, honest, and super helpful. Parking was never an issue when I would come in. He had good prices and came recommended by a close friend that had used him in the past. The results look great, very natural and stand out. His bedside manner and care for his patients, or in my specific case, was second to none.

This place is the worse! Don't expect to go Back to work if…read moreyou have an appointment with this doctor. You will not be seen at your appointment time, the offices are dirty, Dr. Shapiro is unsympathetic, and the medical assistants are rude. I came here to have a dark spot on my back biopsied and when I showed him the spot he just said "it's a scar that's all sweetheart". I didn't ask to be called sweetheart nor want to be told it's a scar. The medical assistant gave me the form to sign but then snatched my pen and paperwork away from me. Dr. Shapiro is also dirty and doesn't clean up after patients. I'm still waiting for the results of my biopsy, yet no one can give me a straight answer on when they'll be available.

this dr is a butcher come in with a small bump leave with a 3" bumpy scar. I wish I would have read…read morehis reviews , horrible wannabe dr.

I must say,didn't wait long,she and her staff were very nice,will definitely go back!!fast and…read moreorganized

The only Dr. that I have been to that is humble on how she treats patients. she is on the money …read more she cares about her patients. her front desk is so friendly and helpful. Very attentive and help you with anything . definitely recommend to anyone who is looking for a doctor to help you

Dr Khan is very kind and considerate not to mention thorough and gentle. He explains everything in…read moreeasy to understand terms The staff is courteous.

Although Dr khan is very nice, soft spoken and helpful. His staff isn't. They are dismissive, rude…read moreand outright unprofessional. You can never get a phone call to speak with him if you are having an issue. Never get an emergency appt or god forbid a phone call back from the manager if your having an issue trying to get resolved. This is def not a personal able office that wants to get to know you. They honestly couldn't give a shit about you. Although he is a good doctor his staff is horrendous and that's why I would recommend you go somewhere else