My husband and I found ourselves in pretty dire straits when my car broke down on the freeway. We made it partway down the off ramp and then it absolutely died. Two very kind gentlemen stopped and helped us push it to the side of the road. Then one of them gave us a ride to Kalama Auto Supply. Troy, the owner, was exceptional. He was able to diagnose the problem, acquire the parts and install the new alternator by the next day and we picked it up the following morning. The price was extremely reasonable. He also helped us with getting a tow truck, directing us to an outstanding car rental and his bookkeeper was kind enough to drive us a fair distance to the agency! If we lived closer to Kalama, we would use this repair shop exclusively. They have certainly earned our trust and gratitude. read more

On this past Labor Day we were southbound on I-5 en route to Portland to spend a few days there. Near Kalama, something in the roadway hit the front of our car very hard and so we exited at the next offramp to check for damage. There, on the side of the road, we found coolant pouring out from the bottom of the radiator. Nearby we stopped at a truck stop/gas station to ask about a nearby repair shop before all the fluid was gone and we'd have to be towed. We were told about Kalama Auto Supply and Repair that was only a couple of miles away. We drove cautiously to the shop only to find them closed for the holiday. We decided to leave our vehicle at the shop, write them a note detailing our issues, leave the key in the drop slot and arrange for a ride share to pick us up to take us the rest of the way into Portland. There was a lot of uncertainty in this decision! However, the next morning (Tuesday), we received a call from the shop that put all of our fears at ease. We were told what the likely extent of the damages were, what the estimated cost of repairs would be, that the parts could be obtained and the repairs could likely be completed by end of business Thursday. This was fabulous news since our hotel reservations had us departing Portland on Thursday. True to their word, at about noon on Thursday, we were informed that the repairs were completed. This was very happy news for us! While the damage sustained was unfortunate, our experience with Kalama Auto Supply was the best! If you are in or near the area, and need your car serviced or repaired, these guys are awesome! read more

A few weeks back I was traveling between Portland and Seattle when I hit a bolt on the freeway. I could see my tire pressure slowly going down on the display. I took the next exit which was Kalama and stopped at the nearest gas station. Well. Gas stations aren't what they used to be but I asked the attendant if anyone in town fixed flat tires. She didn't think so (oh great. In 40 years of driving I've never had a flat so now what). She directed me to Kalama Auto Supply to see if they could direct me. In a calm but full panic mode I went in and explained what was going on and although they didn't repair tires, they could put on my little spare donut so I could limp to Longview. I was so relieved and they didn't at all treat me like a helpless female which I was happy of. The guys were great and I was back on the road in no time. A really nice experience in a really uncomfortable situation. read more

I had a coolant leak I could not find. Kalama Auto diagnosed it quickly and correctly. I have put several hundred miles on my truck since the repair and have had no issue. The price for the repair was good. I turn to them for future repairs. read more

Brought the car in. Fixed everything they found BUT the problem! After tow fees and parts and labor im now $1000 in the hole. Not only im i in the hole but now my car has the same problem AND it overheats. They told me they fixed everything they were told to fix. I wanted the car fixed. Didn't happen! Now they are rediricting me to go to honda. Shoulda went to honda in the first place. Harsh lesson to learn. Rumor has it he fired all his previous mechanics because they showed up when they wanted to. Our car sat at his shop for days before it was even looked at. My parents took their car to another shop 1 day after we took our car to his shop. Their car was fixed the next day.... And it runs. They were baffled by the problem at hand and couldnt figure out what the problem was. Summary: friendly/ incompetant/ coslty with out a fix/ car is in worse shape than we brought it in!!!!! Save yourself the heartache.... Go to a real shop!!!!!!!!!!! Spend an extra $300 save $1000 read more

When my battery died in the Post Office parking lot, the team at Kalama Auto Supply jumped into action and had me on my way with a new battery in less than 30 minutes. I got a good price and great service with smiles all around. Who could ask for anything more? read more

Worst auto place I've ever gone to. They tried fixing my car and made it even WORSE and destroyed my radiator in the process. Then they towed my car without even asking me first. These people deserve to be sued and put out of business. read more

The guys at Kalama Auto have helped me and my family out when we were in tight spots more times that I can remember! It's so nice to have Auto repair that you feel you can trust! read more

Not only are they straightforward, trustworthy, and reliable, their prices are affordable. It's so nice to have a local repair shop that I can have faith in, thrilled to get away from dealership scams. read more

We were very impressed and thankful for this business when we smoked a bearing on our boat trailer just a mile from the Kalama exit. We limped our way in on one wheel on the affected side just about closing time. They moved vehicles to make room for our big boat for the night. We checked into a motel not knowing if they could even fix our problem or when they could even get to assessing it. At motel checkout time the next morning we were thrilled to hear it was fixed and ready for pickup! The technician knew our story and came in early to help us get on our way. Instead of the price gouging we were expecting, we thought we paid a fair price. I would definitely recommend this business! read more

A place for only parts and minor repairs. Had auto in for weeks, spent more than I should have and it's still not right. nice enough guyss and they tried, but I have to start over. Thanks, Engineer read more

I've had work done here fairly often, 2 major issues and a few small things. They swapped out blown engine with another low mileage used engine, and they replaced a transmission for me and some other small jobs. I wouldn't take my vehicle anywhere else. Good, fairly priced and friendly service. They are a very busy shop, so you might not get your vehicle in and out as quickly as you like, but not unreasonable amount of time either. They also very good with warranty on their work. When I had my engine replaced I had them put new clutch in. A couple months later the clutch starts making noise. It turns out that the clutch was coming apart due to Mfg defect. Troy didn't bat an eye, was absolutely no problem getting clutch replaced and at no expense to me. I highly recommend this shop. Trustworthy and reasonable rates. read more