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Kalahari

2.9 (711 reviews)
Open • Open 24 hours

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Outside
Shana S.

From arrival to departure it was definitely an experience! Lots of things for the kiddos to do, not so much for the adults. The rooms are very expensive with minimal amenities. I love the fact that the rooms have fireplaces and balconies other than that pretty standard. I also love that there is a lot of sleeping space, the queen room sleeps like 6 people. Overall cool experience, bring your own snacks and food and pack your patience and you will be just fine. Lastly, I've seen a lot of families with toddler kids and my personal opinion is that this is more for children 10 years old and older.

Tim Tc A.

I have visited and stayed at Kalahari Resort on several occasions. it is a destination for families to come stay and play. There is an absolutely enormous pool area and they operate Spa facilities of all kinds as well. On site you will find several restaurants and there is ample room service available. I do want to emphasize that this is an absolutely huge resort hotel, so be aware of where you book your room within the facility. You may wind up doing some indoor walking to get to the restaurant or pool that you're visiting. It is also a destination for groups to visit and hold conventions, conferences, and other large meetings. The facility and staff are excellent for this purpose and there is a large conference center attached to the hotel and entertainment area. This is a benefit for people who are attending conferences and bring their family along. Nearby of course is the theme park Cedar Point, and many people choose to stay here while visiting the theme park. This makes it a prime destination hotel on the north coast of Ohio.

Broken window seal
Molly M.

Stayed at the Kalahari again this year for Colossalcon. Starting to feel like they hate guests that stay during that event, even though it is the biggest event they have all year (I asked). I called a week prior to confirm everything was ok with my reservation, day of I preregistered about 3pm (check in starts at 4pm), then went through most of check in at the desk as I bought gift cards in advance. They checked me in and charged the cards then realized the 2 bed 2 bath suite I booked wasn't there due to a recent system update a month prior. They downgraded me to a 2 queen sofa and refunded the difference onto gift cards. First offered the wrong amount. This took 3 staff including a manager about 40 minutes and we weren't offered anything extra like a free bag or towel. I was afraid to ask as I was worried they'd penalize me or would mess it up and charge me. The room was on the far point of the hotel, window was open with no screen, and a broken window sill. There was only one ice water station other than water fountains throughout the conference center. The con center was far colder than the resort side (needed a jacket). Now I will say the parking was well managed, they had plenty of staff directing parking. The lazy river was closed most of our stay and I wasn't allowed to ride Dawn Breaker. They said it's cause I'm under 100lbs, but I was a 2nd rider not single as the posted guidelines only said single riders needed to be at least 100lbs. Early check out again for congoers (10 instead of 11am). The waterpark was at least clean. Some rides were closed, but not too long other than the lazy river. Room was also clean. Bottles were tamper proof for peace of mind. Microwave, mini fridge, and coffee maker in room. Overall the stay was ok, but not great.

The view from our room - lovely, right? ‍ Broken screen and awful view
S L.

Unfortunately, this was the worst stay our family has had at Kalahari - this may very well be our last time coming here! We contacted resort staff three separate times with serious concerns during our stay and saw no action taken--only empty apologies. That lack of response was extremely frustrating and made it feel like guest experience was not a priority. Going back to the room for a break didn't help. Our room faced a solid wall, did not have a fireplace as advertised, and we dealt with constant loud door slamming and wall pounding from nearby cleaning staff. It was not relaxing and made it difficult to rest. The conditions in the waterpark were also unacceptable. The lines for the water slides smelled strongly of urine, as if people were urinating while standing in line, which was extremely unpleasant and unhygienic. The wave pool was especially concerning. Chunks of concrete were breaking off the bottom of the pool, and I cut my foot on one of these pieces, about the size of a penny. There was concrete grit throughout the water, which was very unsafe - I gave chunks to the staff to emphasize my concerns. On top of all of this, everything was freezing cold. The wave pool water was freezing, the slide water was freezing, and the hot tubs were not hot at all despite hour-long wait lines with 40+ people. Even the indoor temperature felt cold. For the cost of this stay, none of this was acceptable. Overall, this experience was not worth what we paid and fell far below expectations.

Brooklyn W.

We stayed at Kalahari for 3 nights with the Stay & Play package, and overall we had a great time with a few things that could be improved. We arrived around 1:30 PM and were pleasantly surprised that our room was already ready -- such a relief after traveling, especially with kids. However, the new luggage carts are definitely a downgrade. They barely hold anything, and if you have more than just a couple of bags, it turns into a hassle. Really hoping they switch back to the old style. The waterpark itself is always a blast, but I do wish the hours were longer. Closing at 8 PM on weeknights feels early when you're on vacation and trying to fit everything in. Same for the sweet treat shop -- we felt rushed trying to get from the waterpark to the room, get dressed, and then make it down to the arcade and grab treats all within about 45 minutes. We chose the Stay & Play package mainly for the arcade credit ($100 each night), but we didn't realize that when you use the package credits, the games don't give you tickets. That was disappointing, especially with kids who love winning prizes. On the positive side, the kids absolutely loved the Build-a-Bear experience. It was pricey at about $100 for two bears, but it is vacation, and they had so much fun that it was worth it. I also really liked the new charging wristbands -- super convenient and nice not having to carry a card around all day. As for comfort, the waterpark air could've been warmer. I remember it feeling much more comfortable in past visits, but this time I felt cold almost the whole time. The hallways were especially chilly. Food-wise, the Pizza Pub was fantastic. We had it delivered right to our room, and both the pizza and the chicken chunks were delicious -- honestly one of our favorite meals of the trip. Overall, even with a few hiccups, we had a fun stay and would visit again. Kalahari still delivers a great family getaway, just with a few things I hope they adjust back to how they used to be.

Outdoor water park
Kyle P.

I stayed at Kalahari Resorts in Sandusky for a conference. Excellent rooms with a comfortable bed. Guest services were very wonderful when I called downstairs from room like getting an ice bucket because there was not one in the room I was staying along with getting extra towels. I will be staying at Kalahari Resorts in Sandusky and plan to do water park next year because of the conference schedule. The souvenir cup was pricy based on each day and they gave me 3 cups for 3 days, but they should put a color sticker based on the guest's days of staying at Kalahari Resorts. I will do it again to save money for each day. Thank you so much.

Lounge and family area
Destiny J.

We love it here but i experienced some hiccups this time. I booked 3 weeks in advance, paid in full & completed early checkin only when arriving only to be told to use a kiosk and stand in line for 40min-1 hour for my room key and 4 waistbands. That is unacceptable. The kiosk malfunctioned & tried to run my car 3 times, said approved but it never went through for the taxes & fees. I don't understand why they wait to you arrive to charge for that. It didn't give my key or wrist bands & eventually it said to see the front desk/concierge. So much time was wasted during the process. After standing in line and waiting to get to the front, the receptionist lady walked away and didn't say anything to me . So I went to the lady that was next to me and she said she couldn't help me because I wasn't in her line. As if I wasn't standing there for a long time and she didn't witness what happened . I was getting annoyed . Eventually, a nice young man came to help me, but I was not happy ! The velet wasn't charged until after my stay which was odd because i booked that via their text message the day of b4 arrival. The kids had a wonderful time! We did enjoy the water park & it's amenities. However you can not connect you phone to the tv in you room; so it's outdated. No netflix, amazon prime or Disney plus; even though there is a option in the tv that shows connect. Smh, its false advertising. i did not get the pull out couch/bed that i requested when booking online 7/26/25 & when i messaged the staff about it while i was there 8/17/25 they just apologized & didn't make any accommodations! The food was great. The tenders are over priced because they only give you 2 inside the water park stand. I loved the burger & my drinks from the adult swim up bar. The kids souvenir cups are overpriced also. Of course i still got one for my niece & I. It was a nice lil getaway from home overall. It could've been better. Hopefully the next time we come back it'll be upgraded

Just following these kids all day
Lizzy N.

We were pleasantly surprised arriving on a Saturday it was packed but everything went so smoothly! Someone met us at the kiosks and helped us login, let us know the scoop and sent us on our way! Not a hiccup at all! Our room was clean and ready before check in and the facility was so much fun! Took two preteens gals and they had a blast! Lifeguards were everywhere and very alert. Waterpark was clean and well maintained. Dinner was great at the Italian restaurant and our server was legit the coolest, wish I could remember her name! And surprisingly we all slept through the night peacefully! What a great time! I was worried with previous reviews but it was truly a great time for us!

Blue Indoor Adventure Passes

It's a bit early for a new review, so this one is simply for the response to a recent issue. Our past stay had a mixup with the adventure passes we selected. For all first-timers, apparently you can choose between indoor or outdoor adventure passes. Though we chose outdoor, the resort mistakenly gave us indoor. We missed out on our intended package, but when the resort was made aware, upper management became proactive in offering a solution. We appreciate that the staff cared enough to listen and understand our frustrations. We now know that this is a resort that aims to please and because of that we will return and continue to patronize Kalahari in the future. We look forward to a lasting relationship, thank you!

Housekeeping covered this up with a mattress pad!

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19 days ago

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1 month ago

Manager called and offered free passes to return which was very generous thank you very much

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Page 1 of 18

Kalahari Reviews in Other Languages

Ask the Community - Kalahari

How much is the breakfast buffet, adult & children prices?

So i live by Kalahari in the Pocono Mountains, about 30 minutes away to be exact, I was thinking of doing a trip to check out this location. Would you think it would be worth the trip for a few days here? I absolutely love Kalahari in the Poconos.

Yes because one night gets you in for 2 days. It pays for itself since a room is 200 a night for example and includes 4 passes for 2 days

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Review Highlights - Kalahari

“The waterpark itself is always a blast, but I do wish the hours were longer.”

Mentioned in 109 reviews

Read more highlights

The Miller's Table - Seasonal Harvest Salad

The Miller's Table

(15 reviews)

We usually go to Bay Harbor Marina for our annual family dinner. The last 2 years we have been…read moredisappointed. This year decided try something new and Millers Table was great. Great and friendly service. Our party started with the walleye cakes and artichoke spinach Gouda dip. Both excellent. For entrees the walleye was superb, lamb and strip steaks cooked perfectly. I highly recommend. We will be back next year

The spot was OK. Next time I visit I probably would skip this restaurant and find something better…read more First night we didn't have a reservation and we asked for a table for two, the place looked dead and acted like they were so busy and the next reservation wasn't available for hours later so we found something else. We tried calling and kept going to voicemail so we walked down, and the host was just on the phone chit chatting So we made a reservation for two days out and went on a Sunday and there was literally only two tables when we went but our server was so slow. Our server was nice, but for how slow it was, it was a little bit ridiculous that our drinks were completely empty before we were offered refills. The food was good but nothing to write home about. I got the veal and my sister got the fillet, the steak undercooked for what she ordered, but was still good. Overall, the food was good, but the service is lacking so probably would skip here next time and find something better. The next day we went to the pub which was better Service and more tentative.

Sawmill Creek Resort - Indoor pool and hot tub

Sawmill Creek Resort

(94 reviews)

I had an amazing time at Sawmill! The staff were very nice and extremely helpful. We had an…read moreincident with finding medication in our bed. The head of housing immediately came to the room and was able to get security management involved. They comped our breakfast for us as an apology and made sure to re-clean our room right in front of us. We love the fact that we were able to get conjoining rooms with my parents since this was a family trip with our daughter. The pool area was so nice. We thoroughly enjoyed being able just to maneuver around the resort. There were a lot of places to walk and relax. Parking was easily accessible outside. It's also close to a lot of the things that we wanted to do while we were on our trip. We also were able to eat breakfast and dinner at the resort. There was a barista that was able to make Starbucks coffee. I do wish the market area was open a little later or that there was area to get late night snacks if needed. I do feel that the resort was extremely nice and I would stay here again given the opportunity, despite our mishap when we first got there.

This hotel is very nice!! We enjoyed our first stay. The pool is very clean, with no unreasonable…read morerules and if you are tripping with a baby they accommodate you well, with a small fold out crib. We were very happy that there is a Starbucks in the hotel, with limited drink options, but we were a little upset to find out that there were no coffee pots in the room. But I do recommend staying at this hotel. It is a very nice one!!

The Colonnade - My picture doesn't do justice! This big Dr.Seuss/ Cat in the Hat world that was somehow still elegant and artsy

The Colonnade

(6 reviews)

The Colonnade deserves every star, truly. We have our bi-annual awards night here in early Spring,…read morewalking in is a portal into an unexpected world of its own. Should really say "world of the client's own," since our event has a different theme every time. Somehow they nail (and up-scale) whatever unexpected new theme the committee writes up (Louisiana-style masquerade, a black and white chess/Wonderland idea, a futuristic Great Gatsby/1920s night, to name a few). Whole team of decorators you'll see fine tuning lighting, flower arrangements, final things with true care and artist's perfectionism till guests arrive. Amazing detail, impressive flexibility with last minute needs we always manage to throw their way the day-of. Food is not banquet food, truly. Always excellent. A few times we have had a "world food station-based" type of dinner event I myself would opt for every time. The Mediterranean station had these simple but perfect bite-sized options all stacked into a tower, and the Asian fusion corner included a visiting sushi chef with his assistants. No limit of this stuff, wow! Our coordinator and I offer kudos to Beth and the teamwork she brings to the full-service, no work to the client, efficiency. True pros are present even till the end of the night, making sure service flows without interruption.

Absolutely amazing is the only possible way to describe Millsite Lodge and the Colonnade! From the…read morefirst time I met Beth and Renae they made me feel like family and deciding to book our wedding at Millsite Lodge was a no brainer. After driving down the pine tree lined driveway I knew there was no other place I would want to have my winter wonderland wedding! Not only is the venue stunning to begin with, but the decorations done by the Colonnade were absolutely breath taking! I honestly could not have pictured a more perfect setup for both the ceremony and the reception! Kate Volz is a GODDESS!! From the first time I met with her she was always there to answer any questions and help with whatever we needed! From last minute officiant cancellations to flowers and midnight questions she was always right there! She truly made our special day perfect and unforgettable!

Great Wolf Lodge

Great Wolf Lodge

(339 reviews)

Small place, does not have too high slides but good for kids, friendly staff. Place need to expandread more

My feelings are really mixed here. The good: The staff were…read morevery friendly. The kiosk check in process was a breeze, and I LOVE that water park wristbands double as room keys because it's one less thing to worry about losing. The onsite Dunkin offered good food at reasonable prices. The drinks were really good and felt like they justified their price because they were huge. The hotel rooms were very nice. The arcade was nice, and provided a good variety of games. The bad: Paying for parking is a huge turn-off. It's $20 per day just to park in an ordinary parking lot, which seems like an excessive charge that the resort knows it can get away with because people have to park. Strategies like that feel like they're trying to squeeze every nickel and dime out of patrons. The water park, itself, isn't great. There's two nice-sized tube slides and some very short body slides. The lazy river is also very short and filled with empty tubes in a way that feels claustrophobic. The hot tubs are nice. But it just doesn't feel like there's anything particularly exciting to do. Once you've been down the slides a few times and checked out the hot tubs, that's mostly it unless you're a little kid (there's a few activities that are geared for young kids). Overall: If you want a good resort experience, you can get it here. If you want a good water park experience, you've got much better options nearby.

Kalahari - resorts - Updated October 2026

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